As with any automatic salt chlorine generator, tune-ups are needed from time to time. Troubleshooting a Hayward Aqua Rite can be quick and simple. By following the steps listed below, the Aqua Rite can successfully be restored.
Click Here to View Hayward AquaRite Parts Listing
InyoPools Product Specialist Matt S. Posted: 5/20/2019
3 to 5 years.Reply
Darrell Posted: 4/24/2019
I just purchased a home with an Aqua Rite Goldline system that has a T-15 cell. The previous owner said the salt system was functional but he had turned it off and had been using Chlorine. I decide to go sal again. I added salt, checking the water with a salinity test strip until I got to 3100ppm. I fired up the Aqua Rite and immediately got solid lights on “check salt” and “inspect cell”. I cleaned the cell but still have solid lights on “check salt” and “inspect cell”. The panel shows the following: Average Salt level - 0.00 Pool temp - 25 Cell voltage - 30.8 Cell amperage - 0.00 Desired output % - 100p Instant salt level - (- 0.00) Program code - AL - 0 Circuit board rev# - R 1.40 Cell size - (skips and returns to average salt level) The fact the pushing the diagnosis button 8 times bring the display back to “average salt level” makes me think the controller is not communication with the cell. I have checked that the connection is tight. How else can I troubleshoot this problem? Thanks.Reply
InyoPools Product Specialist Robert M. Posted: 4/24/2019
Hello Darrell - Have you tried running the Aquarite? Is there an issue?Reply
Darrell Posted: 4/24/2019
Yes, I put in the salt, ran the pump for 24 hours and then activated the Aqua Rite. That’s how I got the information that I posted above. I’ve been running it for several days now waiting to see if there would be a change but no.Reply
InyoPools Product Specialist Robert M. Posted: 4/24/2019
Sorry, Darrell. For some reason, I could not initially see your entire first post. It sounds like it could be a bad salt cell. We recommend reading through Aquarite Troubleshooting Manual.Reply
Darrell Posted: 4/24/2019
Yes, I’ve read through the troubleshooting manual but found no reference to the controller not showing the cell model. I thought perhaps there might be a more informed method other than just replacing a $500 cell and hoping that it will work. :/Reply
InyoPools Product Specialist Robert M. Posted: 4/24/2019
Your revision is 1.4. That is why you can't see the cell model in your display. The flow charts in the manual should still lead you to the same conclusion. It doesn't sound like a control box issue but you can rule that out by following the steps in the troubleshooting manual.Reply
Gerry Boutelier Posted: 5/12/2019
How do we get the latest software revision?Reply
InyoPools Product Specialist Matt S. Posted: 5/13/2019
The only way of updating your software version is to replace with a new Main PCB - GLXPCBRITEReply
Anonymous Posted: 4/13/2019
My Hayward Aqua Rite is showing 0 Salt. I tried the calibration but the display stays at 0. I replaced the cell with a OEM cell and the problem is still there. The power light is on and the low salt is on. I have tested the water and its at 3100. It was reading just fine them I noticed the salt #s counting down over a weeks time.Reply
Anonymous Posted: 7/17/2019
I have the same problem. new cell and still shows 0. Did you find a solution?Reply
InyoPools Product Specialist Robert M. Posted: 4/17/2019
The first thing I would check is that the correct cell size is selected within the control. Press the diagnostic button eight times. It should display the cell size. Make sure that matches the cell that you installed. If it doesn't match, check out our guide titled "How to Change the Displayed Cell Size on an Aquarite".Reply
Jonathan Posted: 3/18/2019
I have a salt chlorine generator that keeps the lights on to check salt and inspect the cell, the voltage is 32 and the amperage is 0.03, what does this mean?Reply
InyoPools Product Specialist Matt S. Posted: 3/18/2019
It could be a couple of things:If the amps on either reading show zero (0), then you should replace your PC Board.If the amps show a reading that isn’t within its normal range, then you should replace your cell.Reply
Anonymous Posted: 1/13/2019
My salt generator display shows ‘Hot’....what does this mean?Reply
InyoPools Product Specialist Matt S. Posted: 1/14/2019
The AquaRite's 'HOT' pops up if your water temp is above 140 degrees Fahrenheit. Check your water temp reading. If your AquaRite's water temp reading is 215 degrees the cell temperature sensor is shorted and the cell needs to be replaced.Reply
InyoPools Posted: 9/11/2018
Hello Steve - The first thing I would try is re-calibrating the salt level. Check out our guide titled "How To Recalibrate the Salt Level on a Hayward Aqua Rite".Reply
Steve Posted: 9/6/2018
Hi. The salt reading on my Aqua Rite unit is reading 2100 and therefore my Check Salt and Inspect Cell indicators are lit up. However, I tested the salt in my pool several times and it's reading very high (5000ppm), so I don't think my Aqua Rite is correct. Any suggestions?Reply
Matthew Posted: 9/5/2018
Hello Trisha - we have a longer AquaRite troubleshooting guide that lists a few options. But these are the steps that should apply directly to your situation. 1)If the No Flow LED is flashing, wait 60 seconds after starting your pump and filter. 2) Check for possible turbulence or obstructions inside of the flow T. 3) Ensure there are at least 12 inches of straight pipe before the flow switch. 4) There should be NO elbow after the flow switch.Reply
InyoPools Posted: 9/4/2018
Hello Kim - The flow switch is usually located after the salt cell. Click here to view a picture of the flow switch.Reply
kim Posted: 9/1/2018
I am getting no flow indicator. Where is the flow switch located so I can check it?Reply
Anonymous Posted: 8/31/2018
salt light reads 0 no flow light blinking. new flow switch.Reply
Matthew Posted: 8/8/2018
Hello Edd - We have a more in-depth troubleshooting guide listed here: Troubleshooting Your Hayward Aqua Rite System. But a simple way to diagnose a board issue is to check the amperage reaching your cell in the settings menu. If the amps on either polarity show zero (0), then you should replace your PC Board.Reply
Matthew Posted: 8/7/2018
We actually have a guide that covers that very topic: How To Clean a Hayward AquaRite Turbo CellReply
Matthew Posted: 8/7/2018
We actually have a guide that covers that very topic: How To Clean a Hayward AquaRite Turbo CellReply
Edd Bishop Posted: 7/30/2018
I have a Hayward Aquarite - the Check Salt and Inspect Cell leds are on solid. My salt level is 2860. I tested the cell by submerging in water while a dummy cell was in its place. It bubbled, leading me to think that the cell is good. How can I tell if my board needs to be replaced. By a visual inspection, I do not see any burnt spots on the board...Reply
Just a Canadian Posted: 6/26/2018
How do I clean the cell?Reply
Inyopools Posted: 6/8/2018
Hello Chrystyna - Make sure that the correct cell is selected on the control panel and reset the average salt level. Check out pages 10-11 in the Hayward troubleshooting guide.Reply
chrystyna Posted: 6/3/2018
hello. we installed a new cell. "inspect cell" and "check salt" are both still on. please adviseReply
Inyopools Posted: 5/30/2018
Hello Gary - Your system probably needs to be switched from metric measurements to US standard. Check out page 8 of the troubleshooting guide.Reply
GARY ALEXANDER REIM Posted: 5/29/2018
My panel is reading 3.90 for a salt level and not 2700 for example.Reply
Sidney Posted: 5/14/2018
My salt reading went from 2800 ppm to 2.8 ppm. I know it is just the decimal point moving but I can't figure out what I did. Trying to get it back to 4 digits.Reply
Inyopools Posted: 5/11/2018
Hello Dustin - A common problem is the failure of the current limiter on the Aquarite's main circuit board. The current limiter is flat round black disk in the upper right corner. Inspect that disk to see if it is damaged. Check out this video to see how to replace that part. Also, check out the AquaRite troubleshooting manual.Reply
Dustin Posted: 5/11/2018
I have a "no flow" indication on my aqua rite salt generator. I have replaced the flow switch, but the no flow light still remains constant. What should I do next?Reply
Inyopools Posted: 5/10/2018
Hello Gary - This is the response we received from Hayward tech support. "We have encountered Turbo Cells that have a higher density of coating on the plates than is required. These tend to be more sensitive to the salt content and read slightly higher by about 5% to 10%. As long as the unit that it's attached to does not pose any operational problems then this can be a good thing. The Turbo Cell, having a higher density of coating on the plates, will last longer, but will operate at a slightly higher level. As long as no other problems arise in the operations then the customer ends-up a bit better off for the same price."Reply
Gary T Posted: 5/9/2018
My Hayward Chlorinator is displaying a constant 4100 on the salt level. I have had the water tested 3 times over 2 weeks at 3200-3400. I have reset the "history" and cleaned the cell, instant reads 4100 also. Nothing happens different. It is producing just fine, no other anomalies. It is a 12 months old "Swim Pure Extreme", looks just like this one. What's next? Thanks!Reply
Inyopools Posted: 5/9/2018
Hello Suzanne - The AquaRite system will not generate chlorine if the salt level is too low. The ideal level would be 3200 ppm. Check your cell and make sure it looks clean. If not, clean the salt cell.Reply
Suzanne Posted: 5/9/2018
Hi -- My salt level is 2200. My salt system generating light is not on and i have a check cell light on and low salt on. Will the salt system not generate if the salt is too low?Reply
Inyopools Posted: 4/30/2018
Most often, either the Aux 1 or the Aux 2 relay is programmed for the booster pump of a pool cleaner and the other aux is programmed for 'Super Chlorinate' as a quick button if the aux is unused for powering on and off a piece of hardware or equipment. The aux to which the cleaner's booster pump is connected may need to be reconfigured in the Config Menu in order to be able to set a timer cycle in T2 timers menu.Reply
Wade Posted: 4/24/2018
I have an Aqua Plus Unit around 6 to 8 years old. Still works fine, but over the winter a problem developed. The filter pump is T1 and the Polaris is T2. I have noticed the time settings for T2 do not work at all, both weekday and weekend. The Filter T1 works fine on both timer settings. The only way to cut on the Polaris T2, is to press the button on the display keypad or if you go to settings, super chlorinate and hit the plus key to activate super chlorinate this also cuts the Polaris ON. Any ideaSReply