As with any automatic salt chlorine generator, tune-ups are needed from time to time. Troubleshooting a Hayward Aqua Rite can be quick and simple. By following the steps listed below, the Aqua Rite can successfully be restored.
Click Here to View Hayward AquaRite Parts Listing
InyoPools Product Specialist Dennis R. Posted: 5/15/2017
Rich - Here is a link to Hayward's Aqua Rite Diagnostics Manual. It may be close enough to your Aquatrol to help you isolate your problems. If not, give Hayward a call at 866-772-2100.Reply
InyoPools Product Specialist Dennis R. Posted: 5/15/2017
Rick(1) - Check for low water pressure problems. See our guide on "How to Correct Low Water Pressure in Your Pool System". Also, check that the line on the flow sensor is not damaged or cut and that it is plugged into the control unit securely. If no luck, give Hayward a call at 866-772-2100.Reply
InyoPools Product Specialist Dennis R. Posted: 5/15/2017
Anthony L - Try lifting off the Display board and reseating it again. If that doesn't work, here's a link to Hayward's Aqua Rite Diagnostics Manual. It may help you isolate your problem. Also, here is Hayward's tech support number - 866-772-2100. They may have other specific information.Reply
Rich Posted: 5/14/2017
I have an aquatrol rj on a 24' pool. The salt level is 3100. I've tested it with a strip and recalibrated the controller. I've cleaned the cell with acid. When the pump turns on it will generate chlorine then after 15 minutes it stops generating but the generating light stays on. If I turn the dial up to 100% or put it on super chlorinate it will not turn back on. I have to turn it off then back on and it will turn on and generate. Then shut down again after 15 minutes. Cell voltage while running is 26.3 and current is 2.83. Any ideas what may cause this? It's also a tcell 5.Reply
Rick Posted: 5/14/2017
My chlorinator flashes no flow for few hours. Then all lights go out. Please helpReply
Anthony L Posted: 5/14/2017
Hello sir, We have the Aqua-rite unit. All lights seem to be lit. Water chemistry has been checked at local pool supply company. however the unit is not generating chlorine. The local pool supply company checked the cell and it turned out to be working. We've had trouble with the control board last year. It began working by removing the two legs of the stand that support the display board and jiggling it until the display was reading correctly and that worked for the rest of the season. It's not generating chlorine now even though all the lights indicate that it is. Can you help?Reply
InyoPools Product Specialist Dennis R. Posted: 5/10/2017
B barber - Your SCG system may be operating too close to the low-temperature shutoff - 50 degrees. Output is scaled back to 20% at 60 degrees and output stops at 50 degrees.Reply
InyoPools Product Specialist Dennis R. Posted: 5/10/2017
Tmartin - The Salt and Inspect Cell LEDs will be ON if the control is set for the wrong Turbo Cell or the cell is unplugged. Also, try resetting the Inspect Cell LED by pressing and holding the Diagnostics button until the LED goes out *about 3-5 seconds.Reply
B barber Posted: 5/9/2017
Salt level is 3100 temperature of water 52 no lights flashing all seem good except it is not generating chlorine, why is this?Reply
Tmartin Posted: 5/9/2017
I have a Hayward Goldline Aqua Rite Salt Generator. The display is showing power but check salt and inspect cell lights are illuminated. We have cleaned cell and reinstalled and reset board but those two lights illuminate again. We have done these steps three times with same results. We know the pool has salt so that is not the problem. Any suggestions?Reply
InyoPools Product Specialist Dennis R. Posted: 5/8/2017
StanFL - Make sure the display cell size matches the actually installed cell size. See our guide on "How To Change the Displayed Cell Size on an Aqua Rite SCG". If you haven't cleaned your cell recently, try cleaning it with acid. See our guide on " How To Clean a Hayward AquaRite Turbo Cell”.Reply
InyoPools Product Specialist Dennis R. Posted: 5/8/2017
kdtx - Make sure your displayed cell size matches your installed cell size. Recalibrate your salt level. Have a pool store independently check your salt level. On the pump, check the start capacitor to see if it needs to be replaced.Reply
InyoPools Product Specialist Dennis R. Posted: 5/8/2017
GC - It sounds like your main PC Board may have failed. Here is a link to Hayward's Aqua Rite Diagnostics Manual. It has some specific test to help isolate your problem.Reply
InyoPools Product Specialist Dennis R. Posted: 5/8/2017
Terry - According to page 3 of the Hayward Pro Logic Diagnostics Manual, a "no power cell 2" message means that you have to replace your main Printed Circuit Board (PCB).Reply
kdtx Posted: 5/6/2017
TCell went bad and replaced; perfect pool for a week or two and then main board went bad per haywood tech-line (40 volts and 10 amps showing and wouldn't reset). Replaced board, timer working but salt level is now increasing. Also now polaris pump not starting. Any ideas?Reply
GC Posted: 5/6/2017
my Aqua Lite panel on when i turn on pump controller and 'no flow' LED light on. after <1min, 'no flow' light off and 'generating' light on. during all these, 'power' light won't come out. 'generating' light stay on for <1min, then off again. my unit is not generating CL. how to fix it?Reply
Terry Posted: 5/6/2017
I'm getting a message: no power cell 2. Any ideas on what the fix?Reply
StanFL Posted: 5/4/2017
When I turn my AquaRite on, it reads the correct salt measurement for a minute or two, and then switches to "HI". I checked the salt in the pool, and the initial measurement, about 2600, was right, but it doesn't hold it and with "HI" salt, it doesn't make chlorine.Reply
InyoPools Product Specialist Dennis R. Posted: 5/2/2017
GPerry - Tou may have a bad main printed circuit board like Dave below. Here is a link to Hayward's Aqua Rite Diagnostics Manual. It may help you isolate your problem further. Or give Hayward a call at 866-772-2100. Their technical staff should be able to analyze your problem.Reply
InyoPools Product Specialist Dennis R. Posted: 5/1/2017
Dave - It sounds like your main PCB has failed. Here is a link to Hayward's Aqua Rite Diagnostics Manual. It may help you isolate your problem further. Or give Hayward a call at 866-772-2100. Their technical staff should be able to analyze your problem.Reply
GPerry Posted: 4/30/2017
My unit comes on when I turn the power on. However, the green LEDs go out, after approximately 5 seconds. No alarms. The reading is a constant 2800 for the salt level. I have added salt, no change. I cleaned the cell with acid, as I've always done. Can anyone help?Reply
Dave Posted: 4/27/2017
Salt cell comes on normally when started with Green Power light solid and red flow light flashing. After flow light times out, the green generating light turns on normally. After 10-30 seconds both power and generating turn off. The display also starts normally and always remains on. After 5-10 minutes, the power and generating lights come back on but again only for 5-30 seconds. Repeat. I have checked all connections and inspected the PCB and see no burn marks or issues. All clean. The 20 amp fuse looks fine as well.Any help is appreciated. Thanks.
Reply
InyoPools Product Specialist Dennis R. Posted: 4/27/2017
Anonymous (fuse) - It depends on how far the power surge traveled. If you see burn marks around other components, just resoldering the fuse housing won't solve your problem. But if the surge was restricted to the fuse housing, I'd try resoldering it. That's the cheapest solution.Reply
Anonymous Posted: 4/26/2017
My lights would not come on so I removed the cover to check the fuse. It is burned and melted on top. when I removed it, the housing came off as well. can this be soldered back on and will it be operational?Reply
InyoPools Product Specialist Dennis R. Posted: 4/26/2017
Kelly - This is often an indication that your main PCB is failing. Check the back of the board to see if that are burn marks around any of the components. Some customers have replaced these components themselves (resoldered) but most replace the board. Also, check that your cables are plugged in all the way and are not cracked or damaged.Reply
Kelly Posted: 4/25/2017
The power light and the display are the only things coming on on my Aqua Rite. Nothing with any of the other lights. Thoughts?Reply
callcommando Posted: 4/24/2017
Check the flow sensor wire. It may be cut, frayed or nibbled on by a rodent. If all looks good, may need to purchase a new flow sensor if red flow sensor light does not go off.Reply
InyoPools Product Specialist Dennis R. Posted: 4/21/2017
Gia S - It sounds like you have a defective main PCB. Check the backside of the PCB for burn marks around the components from a possible electrical surge like lightning. This would indicate component failure and would require a new board.Reply
Gia S Posted: 4/19/2017
I think the circuit board may be defective for the Aqua Rite- but it does not say PCB. There are no lights but when you hold down the diagnostic button for 3 seconds the power light comes on and so does the generating light- it then shuts off again after 30 seconds. Is the cause a faulty circuit board or something else?Reply
InyoPools Product Specialist Dennis R. Posted: 4/17/2017
Anonymous (cloudy water) - When the SCG is generating chlorine, you will see a cloud of very small bubbles at the end of the SCG and coming out the returns jets for a short distance. If your whole pool is turning cloudy, you have another problem, but I don't know why that would be related to your SCG. Are your pool chemicals balanced? Check your pool's phosphate level.Reply
InyoPools Product Specialist Dennis R. Posted: 4/17/2017
Anonymous (flow sensor) - You may have a bad main PC Board. Look at the back of the board for burn marks around the PCB components. Call Hayward at 866-772-2100 to confirm this before you buy a replacement board.Reply
InyoPools Product Specialist Dennis R. Posted: 4/16/2017
MJKKB2 - I'd suggest calling Hayward direct on this issue at 866-772-2100. You may need a new control board but I'd check with them first.Reply
Anonymous Posted: 4/15/2017
I notice when the pool first starts up around 12 noon - the Aqua Rite is generating - and the three return lines to the pool are clear (water temp ~ 78 F). In the afternoon - with the solar heater the temp increases around 5 degrees (83 F) - and I notice that the returns to the pool are cloudy. If I turn the Aqua Rite off - the cloudy return immediately stops - so I know its the Aqua Rite causing this ... After the pump shuts off at the end of the day - the cloudy water slowly becomes clear again.What causes this - and what is in the water return that makes it look cloudy?
Reply
InyoPools Product Specialist Dennis R. Posted: 4/15/2017
anonymous (check salt) - Check that your actual cell type is the same as your displayed cell type. Then, clean your cell even if it looks clean. Then reset your average salt level. See our guides for instructions for each of these.Reply
Anonymous Posted: 4/12/2017
I changed the flow senser. It blinked no flow when I first turned it on but now after 1 day with it seemed to be working no lights are lite up at all and its reading 4100. I turned off pool pump and circuit goes off. When I turn it back on no flow blinks then goes off and no other lights light up.Reply
InyoPools Product Specialist Dennis R. Posted: 4/11/2017
awdusvi - Check that your cable connections are tight. Try lifting off and replacing the Display PCB on the main PCB. Then try cleaning the salt generation cell. There is a temperature sensor just inside the sell that may be covered with scale. Check that it is not damaged.Reply
MJKKB2 Posted: 4/11/2017
I have the AquaPlus panel on my system and after opening up this season it does not allow me to access any menus. All seems to be working fine as far as the filter, reading temp, flow, salt, chlorine etc...It even retained my previous year's timer settings. I am able to scroll through various menus (default, settings, timers, config) but cannot access any of them by pressing <> or +/-. The panel is less than 2 years old.Any ideas or directions for troubleshooting would be appreciated.
Reply
Anonymous Posted: 4/10/2017
When I turn on my system it says it's generating but after about 90 seconds the check salt and inspect cell lights come on. I've inspected the cell and it's clear. My salt level is actually a little high (3700), but the system says it's 2200. Any thoughts?Reply
awdusvi Posted: 4/8/2017
I am getting a cold message although the readout shows 81, replaced the flow switch but still getting the message water turns green! Any help what causes this?Reply
InyoPools Product Specialist Dennis R. Posted: 4/8/2017
Jon G - It sounds like the symptoms of a bad Current Limiter on the Main PC Board - the flat disc at the top right side of the board. You would see burn marks around the disc. Here is the link to the Current Limiter, #570-1062-ND from Digikey. If you can't find someone to solder in a new one, you may have to buy a new Main PC Board. Give Hayward a call at 866-772-2100 to confirm this before you buy a new board.Reply