Aquarite saying salt is HI

my haywood aquarite is displaying that the salt level is HI.

I have lowered the water level and added clean, i have recalibrated the system and when it slows down it says it is -6600, which is double what the pool place says it is. I have also cleaned the cell.

any trouble shooting tips are welcome.

Hello Pengwin - The first thing I would check is the cell type in the diagnostics menu. If the T# does not match your cell type, the “HI” message will appear. If it doesn’t match, use our guide titled “How to Change the Displayed Cell Size on an Aquarite SCG”.

Let us know if that is not the issue and we’ll go down another path.

thank  you for that tidbit. IT WORKED!!!

That’s awesome! Thank you for coming back and letting us know.

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I have recommended your site to the manager of the pool place that i use and buy chemicals from.  
she said she would keep that in mind and refer other customers to your site if they need help like i did!!!

We appreciate you spreading the word! Let us know if you need help with anything else.

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