Dolphin DX5 failure

Pool Maintenance
1

I purchased a dolphin DX5 in June 2015 order number 584380.  The dolphin stopped working and I took it to a leslie pools and they discovered it was not properly assembled and the cable closure plug was loose and allowed water penetration into the cable and drive motor connection.  What is my warranty and what do I need to do for this inmproper assembly issue to get the dolphin warranty repaired or replaced.

Thank you for your time,

Scott Fever

2

Hi ScottF,

Maytronics the manufacture of the Dolphin requests that any warranty be directed directly to them since this is a manufacture warranty and the manufacturer handles all of the warranty. Here you can go through the Maytronics Warranty Claim Process or here you can find Maytronics Contact Information. If you have any problems please reach back out to us.

Thank You

Patrick

www.inyopools.com