Dolphin E20 & Smart Plug?

Hey guys, I just recently purchased a Dolphin E20 from InyoPools.com.  Works great and all I need for my size pool.  Hell of a lot better than the old Pentair Letro pressure side cleaner I was using before, though my wife doesn’t like the wiring in the pool from outside.  She doesn’t clean the pool, I do, so She’ll live…

Problem is I watched a Maytronics YouTube video that indicated if you held down the schedule button for 10 secs, then it would go into a mode that I could control it from a smart plug.  I would like this when I go out of town, to be able to turn it on remotely or set up my own schedule when I want to leave the cleaner in the pool, yet the function is not working on my controller.  Can you tell me what the “trick” is to make it perform as it does in the video?

I can check with our Maytronics rep to confirm the smart plug control. Can you post a link to that video?

Here’s the link to Maytronics YouTube video. a Maytronics CSR online said it should work, but mine isn’t.

I’ve contacted our rep. It may take a couple of days to get a response, but I’ll let you know as soon as I hear back.