poor water dispersion with the 36" water fall PL9531 Order 1086899

I already send a request for a solition on this issue after putting in the Waterfall.

I have a 2HP dedicated pump for water pressure I can regulate and with full pressure and all features maxed out the water fall still dribbles.

I took out rubber seal in the limp there was no instructions that came with the unit and I need someone to call me at 916 204 7627

Ask for Abel Brown    Thank you