Spa Drains

Hi, My Spa Drains when I turn it on.

I watched the Valve actuator move from one position to another when it starts. There is another actuator on the other side of the pump that does nothing. I was wondering if both valves should move and maybe a bad valve is causing the problem? I just don’t know if it needs both or that other valve is for some other aparatus?

Thanks

If the spa drains when the pump is on that likely means that the spa main drain line is open and there is no water being returned to the spa. The valve controlling those two will need to be inspected to make sure they are positioned correctly. This may take an onsite evaluation by a technician.