Troubleshooting Jandy pool valve actuator

Hello, I have an Jandy aqualink control system with Jandy pool valve actuators. Suddenly when I put pool in spa mode both through the phone app and/or via the control panel the suction valve is not turning and the spa continues to spill over. If I turn filterpump off and flip toggle switch to opposite side to override (On 2) it will turn valve to opposite direction and then the spa works correctly but it won’t turn the valve back automatically either when spa mode turned off and back to pool. So the motor is working and it turns the valve when overridden with toggle switch in opposite mode each time. Could this be a switch problem in the actuator itself or a control panel issue? The return valve works as it should when spa mode activated. Thank you for any help!

Hey Carla, did you ever figure out this problem? This is the same exact problem I am having and was wondering if you ever got an answer or got it fixed? Thanks!