Waterway Defender 140

Installing a waterway defender 140 for a water feature.

Pump is  wired 220, Line 1, Line 2 and ground.

switch under cover is on 220, verified 220 at the switch

when powered up pump attempts to spin, then stops and gives fault code of Motor Stalled. It attempts to reset itself, but keeps displaying motor stalled or wait to start

Motot shaft spins freely

any idea what I’m doing wrong?