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?     Asked on 4/7/2016 by mike

the cleaner worked very well for a short time then it just stops, stays stopped, no movement. like it is stuck on the bottom via the suction....pick it up and it goes about ten feet and the same old thing. tried weight position change, but nothing seems to change. tried to change the suction to cleaner changes, no luck...please reply

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A  Answered on 4/7/2016 by InyoPools Product Specialist Megan C.

Hello, Mike. I would start with checking the filtration system and ensure the filter is clean. If all is well in the filtration system, it is advised to have the cleaner inspected. It is possible the Diaphragm inside of the cleaner may either have a clog or needs to be replaced. The Diaphragms that may be used for replacement are Long Life Diaphragm (w69698) InyoPART# 3238-105 or the Long Life Diaphragm (w69698) - Generic InyoPART# 25563-810.
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