Why You Can’t Find Hayward or Pentair Products Online

If you’re wondering why you can’t find Hayward or Pentair products online anymore, wonder no more. The answer is simple: they don’t want you to. Recently, both Hayward and Pentair announced that they are following suit with Zodiac and ditching the internet.

Though they vary, both Pentair and Hayward are introducing policies that curtail internet sales and limit product availability for the pool owner. How will this affect you, the pool owner? Let’s dig a little deeper. (more…)

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Product Battle Series: Pentair WhisperFlo Vs. Hayward Super II Vs. PureLine Prime

Out of the Hayward Super II, the Pentair WhisperFlo, and the PureLine Prime, which pump is better? If these pumps were in a battle, which one do you think would reign supreme? There are many variables you have to consider before attempting to answer that question. Comparing the pump’s specs and the performance curves against one another is one thing, but getting an inside perspective and comments from people who have either serviced or owned the pump is another. In my opinion, both should be considered before making a purchase.

One of the most beneficial tools we have at INYO Pools is our customer service team. They all come from different backgrounds within the pool industry and their experience provides unique points of view to any pool situation. They each have agreed to provide an unfiltered opinion on each pump and hopefully  shed light on things customers might not be aware of.

To help customers determine which pump is best for their pool, we’re putting the Hayward Super II, the PureLine Prime, and the Pentair WhisperFlo pumps in a head- to- head battle against one another. Not only have we compiled all the information you can find online about these pumps,but we also have inside reviews from customers and our staff as well.

To help gather information, we emailed hundreds of customers requesting their help. We received hundreds back from customers all over the United States. Overall, I think you will be surprised by the comments we received.


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Pentair MiniMax NT Heater Error Codes

Reading, understanding, and diagnosing Pentair MiniMax NT heater error codes are understandably confusing for the typical pool owner. In fact, it can be very difficult for any pool owner regardless of his/her skill set. It is simply the nature of the beast.

Troubleshooting and diagnosing technical issues can be more difficult online. It seems like a catch-22 to me, though. The Internet allows us to have instant access to tons of information right at our fingertips. Still, with all the information available, sometimes it can convolute the information and cause even more confusion. It is very similar to when you are trying to diagnose why your back is hurting. Twenty minutes into reading WebMD and you are halfway to diagnosing yourself with cancer. It can be a very slippery slope.

Diagnosing technical issues on older products is in it’s own league. User manuals and technical documents weren’t as informative for the reader like they are now. Today, manufacturers are more tuned in to their customers’ needs. Although the Pentair MiniMax NT heater was manufactured over a decade ago, we still run into pool owners who still own and love their heater and would prefer to fix the issue than purchase a new one.

As I began my research on the Pentair MiniMax NT error codes, I immediately noticed the lack of resources for this heater. Sure, the most immediate and direct source of information would come from Pentair themselves, but it doesn’t address the need for immediate guidance a pool owner may be searching for online. If you have a Pentair MiniMax NT and are experiencing technical issues, this blog is for you.  (more…)

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5 Online Tools Pool Owners Cannot Live Without Part 1

Every craftsman has their favorite tool.  A carpenter uses a hammer, a painter has a brush and a pool man has the internet. Yes, the internet. A little secret about the pool business – pretty much anything you need to know is somewhere on the web.  You just have to know where to find it. We here at Inyo are always in a sharing mood so we have compiled five online tools a pool owner should not live without. Warm up you bookmarking finger because here we go!


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