Part # GW9500
Warranty 2 Years
Rebate $50 Visa Gift Card
Rebate (Valid Through April 1, 2019 - September 7, 2019)
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No need to wonder if you are getting the best price on the Kreepy Krauly® Great White®! Find a competitor with a lower shipped price on the same product and we'll beat the price! Simply contact us with the competitor's website and product information and we'll BEAT their price! If we are unable to beat the competition's price, we will send you a reward code for $10 off your next purchase of $50 or more.
The Kreepy Krauly® Great White® automatic pool cleaner is hungry for dirt and debris! This suction cleaner makes pool cleaning easy, with its bristle-drive mechanism and oscillating vortex action that loosens, scrubs and removes even the toughest dirt. With a 15" path, the Great White quickly consumes debris both large and small and features a special turning mechanism to help it navigate corners, ladders and other obstacles.
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The head keeps on heading for the main drain even when I close off the suction. How do I adjust it to avoid or go over the main drain head.
This is a common problem among cleaners that have been in a pool for a while. You have already tried adjusting the suction, so what I would suggest is rearranging the sections of hose and moving them to different places. Depending on the age of the hoses they sometimes form a memory with how they bend and end up reverting to the same place on a consistent basis (i.e. running over your drain over and over).
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how to remove and replace ratchet tab (gw9523)
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Hi, Donald. To remove the metal ratchet tab you will first need to remove the center brush. Slide the tap out of its slot sideways toward the end of cleaner body. Replace it by sliding in a new ratchet tab until it is flush with the edge of the plastic holder. See page 16 of the Sta Rite Great White Owners Manual.
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My Kreepy Krauler Great White is not making flat contact with the bottom of the pool. The front end (Where the handle is) is raised off the bottom of the pool. The clapper is flapping away and the filter is clean and so is the skimmer basket. I have plenty of suction and my poop pump is a few months old. I dont see any obvious cracks, missing or broken parts. Any suggestions?
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Hi, Chris. I'd suggest checking the hose length, hose float and or weight. These can cause the problem that you're experiencing. Also, reviewing the installation and troubleshooting sections of the Sta-Rite Great White Owners Manual has suggestions that you can try.
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i have a great white nd its doing 360' in the pool and i dont know why can you help
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Hi, Bobby. It sounds like the gears that control the 3 Leg Cam is stuck keeping the Lift Brush engaged causing the cleaner to go in circles.
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my sta rite great white vac is not working right. IT JUST GOES IN CIRCLES IN TH POOL BUT DOESNT VAC. IT STAYS IN THE ONE SPOT A AND GOES IN CIRCLES
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Hi Donna, The gears could be stuck causing the lift brush not to retract. I would recommend taking the unit apart and examine the gears. Instructions can be found in the Sta-Rite Great White Owners Manual.
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their is a current 50 dollar rebate valid until 12/31/16 and the sellers in ebay include it in the box.will you also do the same?
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Vidal- The rebate will not be in the box, but you can click here to print it out.
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Will I get $100.00 rebate from pentair if I buy this before September 8? Also will I be charged sales tax? Thanks.
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Hello Dante, once you receive your cleaner you can complete the 2015 rebate paperwork directly through Pentair's website on Pentair's Rebate page.
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My pool has two skimmers. Is there any special actions I need to take while running the Great White in my pool?
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If you are having issues with not getting enough suction to the cleaner then you could shut off one of the skimmers while the great white is operating, this would mean the full suction of the pump would be going to the cleaner.
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Will the GW pick up a layer of mud?
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Hi Tom, The Great White Pool Cleaner can pick up mud, but not layers. Depending on hot thick the mud is the cleaner may not maneuver or perform properly. You will have to remove as much mud out of the pool using a manual vacuum then use the Great White Cleaner.
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I have the great white and lately it gets stuck head on in the wall and would not move from there. Thanks
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Examine the lift brush mechanism as the cleaner is operating. To do this, you will have to turn the cleaner over while it is running and submerged. If the lift brush does not move to the “down” position within 2 minutes or less, call Customer Service at 1-800-831-7133
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My GW will not go to shallow part of the pool. I tried so many combination of adjustments...no luck. What do I do now?
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Gene, Have you tried removing any of the weights, this can help with the transition from the deep to shallow end of the pool.
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My pool is 45,000 of galloons would this be great for my pool...23 wide 32 long
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Hi Sadie, Yes this would be a great pool cleaner your sized pool. The only question would be if you need to purchase any additional hose over the 32' which comes with the Great White Pool Cleaner. To determine if you need any addtional hose your would measure from your suction point (i.e. skimmer or dedicate vacuum port) to the furthest point away and then add 8' if this number exceeds 32' then you would need extra hose. For example if the furthest point away from your skimmer is 20' and you add 8' to this number you get 28' then you are good to go with the 32' of hose. If the furthest point away from your skimmer is 30' and you add 8' to this number to get 38' then you would need to add one extra section of 8' Great White Pool Cleaner Hose.
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My Great White pool cleaner is spinning around in one place. What can I do to fix this?
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I would recommend the steps outlined in section 5 (page 19) of the owner's manual.
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How do we collect the rebate?
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You will need to fill out the rebate form and send it into Pentair. Rebate Form Website
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Will a leaf canister work with this unit? If so, which type/model?
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Yes a leaf canister will work on this unit we suggest the Rainbow Leaf Canister here >http://www.inyopools.com/Products/03900013000963.htm
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Can you give me a comparison between the GW7700 and the GW9500? Will either unit work on a vinyl liner pool?
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The main differences between these two cleaners are as follows:1. The Pool Shark cuts a 12" cleaning path and the Great White cuts a 15" path 2. The Pool Shark uses rubber squeegees where the Great White uses bristle type brushes. Both units may be used on a vinyl liner, gunite or fiberglass pool.
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Can I order a part for the bottom side of the GW9500 cleaner? My cleaner works wonderful but the part is bad after three years of use.
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Here is a parts breakdown for the GW9500. GW9500 Parts Breakdown Find the part that you are looking for and our item #. Then go back to our home page Inyo Pool Products and enter our item # into the search box located on the upper left hand side of the page. This will bring up the part including the price. You can then add it to your shopping cart.
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The Most Helpful Review
7 0
(5 out of 5 stars) GREAT POLL CLEANER
Reviewed By: JOSEPH W. from PORT SAINT LUCIE, FL ()
I HAVE HAD A GREAT WHITE FOR 8 YEARS AND LOVE IT. OVER THE YEARS I HAVE REPLACED SOME PARTS DUE TO NORMAL WARE, (SKIRT, BRUSH AND A CHIPED GEAR). WHEN I SAW THE NEW GREAT WHITE ON SALE WITH THE $100 REBATE I GRABED IT. MY OLD GREAT WHITE IS STILL WORKING FIND, BUT IF I HAVE A PROBLEM IN THE FUTURE I HAVE A SPARE IN THE BOX OUT IN THE GARAGE.
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The Most Recent Reviews
1 0
(5 out of 5 stars) Look out dirt and grim the water in the pool is much lighter and it takes less afford to swim in the pool.
Reviewed By: Andy B. from Cape Coral ,FL ()
Pros: it is great
Cons: I should have found it before I had bought my older one. I would have save more yet.
The shark in the pool really is amazing the pool looks great and it love my pool it wants to stay here. It is the proper atmosphere. I put my other cleaner in the storage box. I am pleased with all it does. Thank you for putting out such a great product.
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3 0
(4 out of 5 stars) Very Impressed
Reviewed By: Lacy O. from Lakeland, FL ()
Was very easy to put together and install. Works great! Can really see where it is sweeping the bottom of the pool. Very happy with it.
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1 0
(3 out of 5 stars)
Reviewed By: Carolyn K. from Vero Beach, FL ()
This is the second GW9500 that we have purchased. We find the unit stays down at the deep end, gets hung up, & we have to move it ourselves to shallow end. Also the shark does not go up the pool sides like the first one, we purchased in 2005. In fact my husband repaired the first one and it is running up the sides as I write my review. Don't know if we would purchase another one.
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3 0
(4 out of 5 stars) Good pool cleaner, but no $50 rebate for me.
Reviewed By: Linda H. from Palm Springs, FL ()
Pros: It works, quiet, never gets stuck in one spot
I am very happy with the performance of the Great White pool cleaner. It has done a fantastic job keeping my pool spotless. It is quiet and never gets stuck in one spot. It is the best pool cleaner I've purchased. I did not receive paperwork to submit for the $50 rebate and did not get around to contacting you. When this survey arrived I thought I might be able to request my rebate. Thank you for a great product!
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4 0
(5 out of 5 stars)
Reviewed By: Eugene S. from Fort Lauderdale, FL ()
This product was inexpensive comparatively to others like it and it works great!!
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3 0
(4 out of 5 stars) Auto Pool Cleaner
Reviewed By: Rhonda W. from Austin, TX ()
Pros: Easy to put together
Cons: Hose is in sections - not sure if it's a pro or a con yet
It is nice to have an automatic pool cleaner and this one appears to be working well so far. It was a reasonably priced cleaner - quick and easy to put together.
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4 0
(5 out of 5 stars) I love my great white
Reviewed By: Noah R. from fort lauderdale, FL ()
Initial setup was a breeze. The pentair great white got my pool way cleaner than I ever could have with a hand vac and brush.
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