?     Asked on 6/2/2018by Jen

We have a intex 18 x 54 inflatable pool. There are no support posts to attach ladder to. Will this ladder work? Everything else is perfect! If not suggestions or suggestions for a deck we can put close enough to pool ? We are desperate! I recently was in a severe accident making it impossible to use standards stairs. I need the width on stairs and railings.
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A  Answered on 6/5/2018 by InyoPools Product Specialist Megan C.

It should be okay to use with the pool, the pool ladder fits most above ground pools 48" to 54".
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?     Asked on 6/9/2018by J&J

2 questions: 1) What is the weight capacity of the step system? 2) If I were to bury the outside bottom step in the ground & bolt the top platform to the pool rail, will I need the optional weights?
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A  Answered on 6/21/2018 by InyoPools Product Specialist Lennox H.

Hi, J&J. The weight capacity will be 250 lbs. The weights may be required for the water side. 
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?     Asked on 6/11/2018by john

How wide are the steps on the ladder side and can this be used the opposite way with the flip up ladder in the pool
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A  Answered on 6/14/2018 by InyoPools Product Specialist Lennox H.

Hi, John. The Outside Step is approximately 19" wide. You can also use this system in reverse. 
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?     Asked on 7/2/2018by Inyo Visitor

Can this ladder be converted to a deck entry at a later date. If not what do you suggest. We are installing a 33' pool soon with the deck to be started in a couple of weeks. I really do not want to purchase a ladder to use now and another ladder for when the deck is completed.
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A  Answered on 7/4/2018 by InyoPools Product Specialist Lennox H.

Hi. Yes, this system can be converted to be used with a deck. 
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?     Asked on 7/2/2018by Debbie

At the top after you climb the four steps is there a platform at the top for sitting? We are looking for steps for our challenged adult son. This looks like it would work if it has a “seat”.
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A  Answered on 7/4/2018 by InyoPools Product Specialist Lennox H.

Hi, Debbie. There is a platform that is higher than the top step. 
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?     Asked on 7/16/2018by Inyo Visitor

Will this system work for a 42"highpool???? What is the depth of the ladder side tread?
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A  Answered on 7/16/2018 by InyoPools Product Specialist Lennox H.

Hi. Yes, this system will work for a 42" high pool. I was not able to get the depth of the ladder tread.
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?     Asked on 5/29/2019by Randy Todd Alleman

I have been trying to put the ladder in my pool with the sturdier side in the water. All it does is float. How can I make it sink. I fill it with water but it just floats.
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A  Answered on 10/15/2019 by InyoPools Product Specialist Michelle B.

Hello, Did you check if you had filled it up all the way with water?
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?     Asked on 6/6/2019by Sheila Tolefree

I need a above ground pool entry ladder which can whole someone weight 450 plus. Not cost you a arm and leg. Photo that work with

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A  Answered on 6/8/2019 by InyoPools Product Specialist Michelle B.

Hello, Unfortunately, we do not have a ladder on our website that has a weight capacity over 300lbs.
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?     Asked on 7/5/2019by Deborah Lewis

I need replacement parts for this ladder...do you sell them? I need two adjustable tubes...AC ADJTUBE...to fix this ladder...the pegs on the bottom have worn out. Help and thank you!
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A  Answered on 7/17/2019 by InyoPools Product Specialist Hector F.

Unfortunately, we do not carry replacement parts for this ladder at this time. 
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?     Asked on 7/5/2019by April Mahone

I need to order just the rails is this possible

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A  Answered on 7/5/2019 by InyoPools Product Specialist Lennox H.

Hi, April. Unfortunately, we do not carry replacement parts at this time. 
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?     Asked on 2/21/2020by Michael Norwood

I would like to install on a deck so i do not need outside ladder. Can I purchase so i only have to bolt the steps into the pool onto deck??
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A  Answered on 2/26/2020 by InyoPools Product Specialist Lennox H.

Hi, The outside ladder is not available separately. You can use the Heavy Duty In Pool 5-Step Ladder w/ Barrier - CON6000B
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  • Commented on 2/26/2020 by Product Owner

    I decided to purchase your Easy Entry Step - 200400T NE113 Thank you.
     Reply


?     Asked on 5/23/2020by Inyo Visitor

What is the maximum weight this can hold?
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A  Answered on 12/3/2020 by InyoPools Product Specialist Hector F.

Hello, this ladder can hold a maximum weight of 250 lbs. 
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?     Asked on 7/7/2020by Kelly

can u fill sand directly into the ladder

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A  Answered on 7/7/2020 by InyoPools Product Specialist Lennox H.

Hi, Kelly. Unfortunately, you cannot. The Step Weights - AC70033 is what is filled with sand to keep the steps from floating.
 Reply