?     Asked on 12/29/2011by Guest

How do you know if a pool heater is a propane heater or a natural gas heater?
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A  Answered on 12/29/2011 by InyoPools Product Specialist Patrick P.

Typically in the product name we use the abbreviation of "LP" for propane or "NG" for natural gas. Click here for a full listing of our >Pool Heaters.
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?     Asked on 1/16/2012by Guest

Will a gas heater operate at the low speed of a dual speed motor?
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A  Answered on 1/16/2012 by InyoPools Product Specialist Patrick P.

Probably not - Most gas heater will shut off at low GPM levels (20-40) to keep the heater cores from overheating - 20 for 200 BTUs, 40 for 400 BTUs. Depending on your pool system you might get these GPM levels at the low speed but generally these heaters must be run at the motor's high speed.
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?     Asked on 10/10/2012by Guest

What is the difference between an Electronic and Millivolt ignition?
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A  Answered on 10/10/2012 by InyoPools Product Specialist Patrick P.

The basic answer is that Millivolt is the old style of ignition, using a standing pilot light. While the electronic ignition uses a spark start system like a gas grill. Electronic ignitions are more efficient in gas usage and also are better suited for high wind areas where a pilot light might get extinguished.
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?     Asked on 10/18/2012by Guest

What is the elevation rating for the Hayward H-Series Low Nox Heaters
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A  Answered on 10/18/2012 by InyoPools Product Specialist Patrick P.

Per Hayward, the Hayward H-Series Low Nox Heaters have an elevation rating up to 7,700'
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?     Asked on 10/8/2013by Guest

Where can my heater be installed?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

There are specific venting requirements and clearance distances that must be met to ensure proper operation. Consult the owner’s manual for exact specifications for your model of heater.NOTE: Gas fired heaters should be diagnosed and repaired by trained personnel.
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?     Asked on 5/17/2015by Jerry

Can I conect natural gas to my lp heater?
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A  Answered on 5/17/2015 by InyoPools Product Specialist Patrick P.

No you cannot connect Natural Gas to a LP heater. You would need a LP to Natural Gas to Conversion Kit to convert your heater to Natural Gas.
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?     Asked on 10/10/2016by Guillaume

For winterisation, we Just have to open the drain valve on the side of the heater where the water input and output is, or there's an other place to drain the water?
 Reply

A  Answered on 10/13/2016 by InyoPools Product Specialist Stacey M.

Hello Guillaume, the drain valve on the side is where you would drain your water for winterizing.
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?     Asked on 5/27/2017by Inyo Visitor

I have a split in the "U" shaped line of the heat exchanger due to freezing, can this be welded closed or can this line be replaced?
 Reply

A  Answered on 5/28/2017 by InyoPools Product Specialist Stacey M.

Hello, I would send a photo and model of your unit to upload@inyopools.com so we can see due to your model whether this is one part sold together.
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