?     Asked on 8/23/2013by Guest

How long does it take for me to receive my custom Prestige Walk-On Spa Cover?
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A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

Our custom Prestige Walk-On spa covers have an estimated delivery date of 2-3 weeks after the date of the order. Fabrication takes 3-5 business days and truck line deliveries run on average 7-10 business days.
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?     Asked on 8/23/2013by Guest

My current spa cover has only a 2 inch skirt. What is the average length of a spa cover skirt?
 Reply

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

Our Prestige Walk-On Spa Covers come standard with a 2.5"-3.5” skirt.. You may specify your skirt length on the spa cover measuring sheet. the most commonly chosen is 3" length
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?     Asked on 8/23/2013by Guest

On a brand new walk-on cover do I get straps tome pull it off the spa? Also, how to do I secure it to the spa when installed.
 Reply

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

Our Prestige Walk-On Spa Covers come with 4 tie downs and fasteners that will help in installation of the cover and in securing it to your spa.
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?     Asked on 8/23/2013by Guest

What does the 4" X 2" tapering mean for the spa cover foam?
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A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

The Prestige Cover is made of tapered foam; at its thickest it is 4 and thinnest it is 2 inches. The thickest part of the foam will be on the seam when the cover folds and tapers down to the 2 inches it gets closer to the cover's edge.
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?     Asked on 3/26/2016by NANCY ELLIOTT

What type of warranty comes with the cover? Particularly against breakage from people walking on it.
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A  Answered on 3/28/2016 by InyoPools Product Specialist Hector F.

These are backed by a 5 year warranty.
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?     Asked on 2/25/2017by mike

What reinforcements are used to make this a "Walk-on" cover and what exactly do you mean by "Rugged aluminum reinforced hinges ensure that repeated folding will not weaken the cover." Pictures would be nice as well. thanks MC
 Reply

A  Answered on 3/1/2017 by InyoPools Product Specialist Joe S.

The foam is 6 x 4 2# so it’s the thickest and highest density. It does also have a lot of reinforced stitching throughtout. And the hinges are just upgraded units from the other standard ones in the industry.
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