?     Asked on 3/27/2015by Inyo Visitor

What year is this model?
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A  Answered on 3/27/2015 by InyoPools Product Specialist Robert M.

This is a 2013 model.
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?     Asked on 5/20/2015by Inyo Visitor

Are the bags inter changeable on the Dolphin Diagnostic and the Dolphin Advantage?
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A  Answered on 5/20/2015 by InyoPools Product Specialist Patrick P.

Yes the bags would be interchangeable on the Dolphin Diagnostic and the Dolphin Advantage.
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?     Asked on 5/24/2015by Jim

I have noticed on line that many of the dolphin robotic cleaners have three-year warranties. Your refurbished units have one-year warranties. Is this due to the fact that they have been refurbished or is this the regular, standard warranty? Second, what would a caddy for the unit run?
 Reply

A  Answered on 5/25/2015 by InyoPools Product Specialist Patrick P.

Hi Jim, The Dolphin cleaner warranties range from 1-3 years in length based on the cleaner. The non-refurbished Dolphin Advantage Plus cleaners came with a 2 year warranty and the refurbished model comes with a 1 year warranty. Here is the Caddy for the Dolphin Advantage Plus Cleaner.
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?     Asked on 6/1/2015by Inyo Visitor

what is the difference between the diagnostic and the advantage?
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A  Answered on 6/2/2015 by InyoPools Product Specialist Patrick P.

The Dolphin Advantage Pool Cleaner was formerly known as the Dolphin Diagnostic Cleaner and is currently referred to as the Dolphin Advantage. There is NO difference in the Dolphin Diagnostic Pool Cleaner and the Dolphin Advantage Pool Cleaner product features or performance.
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?     Asked on 6/22/2015by das

what is the price of Dolphin 20 feet power supply cord ? thanks
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A  Answered on 6/23/2015 by InyoPools Product Specialist Lennox H.

Hi Das, You will have to contact Maytronics at 1.888.365.7446 to see if the have a Power Supply that comes with a 20' cord.
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?     Asked on 7/24/2015by Rick

Does it come with a power pack?
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A  Answered on 7/24/2015 by InyoPools Product Specialist Charlie R.

Rick,Yes, this is a complete cleaner.
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?     Asked on 8/9/2015by Greg

Can this cleaner (and other dolphins in general) be used overseas where power is 220v AC? Or do we need to buy an voltage converter?
 Reply

A  Answered on 8/11/2015 by InyoPools Product Specialist Patrick P.

Hi Greg, you can use the Dolphin cleaners overseas but you would require a voltage converter and if you had any warranty issues you would be responsible for any of the shipping charges.
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?     Asked on 10/3/2015by Inyo Visitor

how long to clean entire 16X24 X8 pool climbing the walls and is it a timed unit with a good gurantee
 Reply

A  Answered on 10/8/2015 by InyoPools Product Specialist Joe S.

Scrubs, vacuums and filters all pool surfaces in just 3 hours.Large self-contained inner filter bag, collects dirt, debris and even dust particles.Plug-n-play! No pre-installation needed, no connections to pool system. Includes caddy for handling and storage Self-programmed for optimal pool scanning.
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?     Asked on 4/10/2016by Chris

Can this be used on an above ground pool?
 Reply

A  Answered on 4/11/2016 by InyoPools Product Specialist Andy O.

Chris- The 9999313 Dolphin Advantage Plus Robotic Pool Cleaner W/ Remote - Refurbished can not be used in an above ground pool.
 Reply