?     Asked on 4/30/2015by Claudette

Is this refurbish or is it brand new?
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A  Answered on 5/1/2015 by InyoPools Product Specialist Patrick P.

Hi Claudette, This is a brand new unit and carries the manufactures full warranty.
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?     Asked on 5/6/2015by Andy

I have a 20x40 foot pool, can this clean a pool that size in 2 hours before that auto shut off turns it off?
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A  Answered on 5/6/2015 by InyoPools Product Specialist Robert M.

Hello Andy - This Pro IG could clean a 20'x40' pool in less than 2 hours. It just depends on how much debris is on the pool floor.
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?     Asked on 5/13/2015by Inyo Visitor

what powers it
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A  Answered on 5/13/2015 by InyoPools Product Specialist Joe S.

The Aquabot comes with 60' of cable which attaches to a power supply that then gets plugged into the wall.
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?     Asked on 5/25/2015by Del

What is a PVA brush? Can this clean a preformed gunite pool with concrete steps and a ladder with no problem?
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A  Answered on 5/26/2015 by InyoPools Product Specialist Patrick P.

Hi Del, A PVA brush is a rubber scrubbing brush. This cleaner can be used on a gunite pool without an issue. The cleaner will periodically go up the stairs and should not have a problem with the ladder. If the cleaner does have an issue with the ladder then there is a ladder guard that we carry that is relatively inexpensive and prevents the cleaner from going behind the ladder.
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?     Asked on 5/27/2015by Stella

Can this be used for an above ground pool as well?
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A  Answered on 5/27/2015 by InyoPools Product Specialist Patrick P.

Hi Stella, we ould not suggest this cleaner for an above ground pool as the weight of the cleaner can tug on the liner. We would suggest the Pool Rover Jr. Pool Cleaner for above ground pools.
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?     Asked on 6/10/2015by Wayne

What will this unit do if it gets in a corner. Will it just sit there and keep scrubbing wearing away the fiberglass pool at that spot?
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A  Answered on 6/10/2015 by InyoPools Product Specialist Patrick P.

Hi Wayne the cleaner should not get stuck in the corners, however if it does it would back up pivot and move forward or backwards to free itself.
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?     Asked on 6/21/2015by Brent

The green light on the power supply unit will not stay on when pressed.
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A  Answered on 6/21/2015 by InyoPools Product Specialist Lennox H.

Hi Brent, You will have to call Aquabot at 1-877-885-7665, they handle all technical issues with their products.
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?     Asked on 6/23/2015by Renato

Is this product available in 240 volts?
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A  Answered on 6/24/2015 by InyoPools Product Specialist Lennox H.

Hi Renato, The Aquabot Pro IG Robotic Pool Cleaner is only available in 110 volts.
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?     Asked on 7/23/2015by Mike

Hi- what is the capacity of this compared to the original aquabot? Does it have the same or greater flow than the original? We have to replace our existing old style aquabot to serve or 18,000 Gunite pool and are wondering will this work as well? Can I use the bags from my other machine? Thanks
 Reply

A  Answered on 7/24/2015 by InyoPools Product Specialist Lennox H.

Hi Mike, The Aquabot Pro IG can handle 600 GPH more than the Aquabot Classic, can be programmed to shut off 1hr, 1.5hr and 2hr after use, has a PVA brush for extra grip and will clean your gunite surface pool. The Aquabot Classic bag can not be used with the Aquabot Pro.
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?     Asked on 8/10/2015by Frank

I understand the unit is powered by 110 volts, but does it also get connected to the skimmer or some type of vacuum line?
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A  Answered on 8/10/2015 by InyoPools Product Specialist Joe S.

This cleaner is self contained. You will need to take the filter out of the cleaner and hose it off to clean them
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?     Asked on 8/10/2015by Frank

can this be used in a vinyl lined pool?
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A  Answered on 8/11/2015 by InyoPools Product Specialist Patrick P.

Hi Frank, yes the Aquabot Pro Robotic Cleaner can be used on a vinyl liner pool.
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?     Asked on 9/9/2015by Ron Edmonds

Hi do ship to Brisbane Australia. If so how much will it cost Thanks Ron Edmonds
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A  Answered on 9/11/2015 by InyoPools Product Specialist Bob D.

Hi Ron. We ship either UPS or USPS to Brisbane Australia. Depending on your zip code (let's assume it's 4001) it would cost about $300 via UPS for the 30 pound package not including duties, fees or taxes. I cannot estimate a shipment via the postal service but it would likely be a bit less. Thank you for the inquiry.
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?     Asked on 9/17/2015by Inyo Visitor

Do you recommend using this product to clean a water storage reservoir?
 Reply

A  Answered on 9/22/2015 by InyoPools Product Specialist Lennox H.

Hi, I would recommend contacting Aquabot at 1-800-845-4856 to find out if they would recommend if their products can be used in a water storage reservoir.
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?     Asked on 9/28/2015by Chris

Does the shape of the pool matter? Mine is sort of kidney shaped.
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A  Answered on 9/28/2015 by InyoPools Product Specialist Robert M.

Hello Chris - The shape of the pool does not matter. The Aquabot Pro IG will work in a kidney shaped pool.
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?     Asked on 6/2/2016by Travis Stephens

I need replacement bags for my Aqubot Pro ig can't find them
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A  Answered on 6/3/2016 by InyoPools Product Specialist Patrick P.

Hi Travis you would require the AquaBot Universal Replacement Bag
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?     Asked on 7/5/2016by Jeff

I have had an aqua bot pro IG for 2 years. The pump no longer works and the pool place wants $600 to repair it. I only paid $300 more than that to buy it. My warranty expired on April 22nd. I also am not able to find parts to repair it myself. Is this planned that way
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A  Answered on 7/12/2016 by InyoPools Product Specialist Lennox H.

Hi Jeff, No, it's not planned for you cleaner to fail after the warranty period and cost more than half of the purchased priced price of the cleaner to repair it. We do not have a parts list for this unit, but if you contact Aquabot to get the part number of the replacement pump motor we can see if we have this part available.
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?     Asked on 6/14/2019by Inyo Visitor

Would parts be available? Specifically power supply p/ n 420002663. Ver.wa

 Reply

A  Answered on 10/14/2019 by InyoPools Product Specialist Steve M.

No, the power supply P/N 420002663 is not available for the Aquabot Pro IG Robotic Pool Cleaner - Clearance - ABPROIG. We apologize for the inconvenience.
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?     Asked on 1/11/2020by Inyo Visitor

is there another power supply that would be a good replacement for the 420002663 power supply?
 Reply

A  Answered on 1/17/2020 by Industry Professional

This is not a good Aqua Products part number
 Reply