Does this product include everything I need to install and start using?
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The package includes the control box, salt cell, and the power cords for the two. The only thing you will need to purchase separately is the salt, which you can find locally at a home improvement store.
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Can I buy a replacement cable for my CompuPool Cell?
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Yes - The cell cable plug and cord is sold in two lengths 6' (JD363200A-11) and 15' (JD363200B-11). The cords fit all four CompuPool models.
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What is the difference between the cell cord labeled JD363200A and the one labeled JD363200A-11
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JD363200A-11 is newer - designed to provide a tighter fit and eliminate intermittent display errors. You can use it in place of the older JD363200A cord.
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Do you sell a CompuPool Salt Chlorine Generator for above ground pools.
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Yes - We sell a unit for above ground pools up to 20,000 gallons. See >CPSC16AG You need to order the part # ending in AG. These units are specially designed with a recepticle at the bottom of the control box to plug in a pool pump. Make sure your AG pool is designed for salt water.
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Are above ground salt chlorine generator (SCG) units wired differently than in ground SCG units?
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Generally yes. Because the SCG control box has a receptical to plug in the pool pump, the pump can be run off the SCG control box instead of a separate external timer. The SCG control box would be wired directly to the circuit breaker and you would use the internal timers within the control box to turn the SCG cell and pump on and off.
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What happens to all my settings in the Control Unit when the power to the Control Unit is shut off with the pump?
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The Control Unit has a battery powered backup feature designed for long term memory. It can save your settings for over 6 months.
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Are the replacement cells interchangeable? Can I upgrade my CompuPool Salt Chlorine Generator by exchanging a CPSC24 electrode cell for a CPSC16?
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No - The Control Units are matched to the Electrode Cells. The larger Electrode Cells have more plates and require more amperage from the Control Unit.
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Is the Contol Unit supposed to run hot?
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According to the manufacturer, it is common for the Control Unit to be hot during operation. Because of the transformer inside, it can reach temperatures of 180 degrees in the summer.
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Is the salt included with the salt chlorine generator?
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No, salt is not included. You would purchase the salt locally and the quantity will depend upon the number of gallons of water in your pool. Use a salt that is at least 99.8% pure NaCl. The preferred salt is evaporated, granulated, food quality, and NON-iodized. Avoid using salt with anti-caking agents like sodium ferrocyanide, also known as yellow YPS (prussiate of soda). These cause some discoloration of fittings and pool surface finishes. DO NOT use calcium chloride.
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Does the Compupool CPSC16AG have a twist plug?
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No, the Compupool CPSC16AG is only available with a standard 3-prong. We do offer the Hayward AquaTrol AQTROLHPTL with a twist lock plug.
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