?     Asked on 5/7/2012by Guest

Is this product available in White?
 Reply

A  Answered on 5/7/2012 by InyoPools Product Specialist Patrick P.

This product only come in taupe.
 Reply


?     Asked on 5/7/2012by Guest

Is this product available in White?
 Reply

A  Answered on 5/7/2012 by InyoPools Product Specialist Patrick P.

This product only comes in taupe.
 Reply


?     Asked on 5/7/2012by Guest

Is this product available in white?
 Reply

A  Answered on 5/7/2012 by InyoPools Product Specialist Patrick P.

This product is only available in taupe.
 Reply


?     Asked on 12/19/2012by Guest

How is this step weighted down?
 Reply

A  Answered on 12/19/2012 by InyoPools Product Specialist Patrick P.

The 200400T 36" Dual Handrail Drop in Step/Taupe has a ballast tray designed to hold ballast bags filled with sand.  You would need approximately 125 lbs of sand to keep the step in place.
 Reply


?     Asked on 5/7/2015by Inyo Visitor

Where can I buy replacement handrails for main access 200400T?
 Reply

A  Answered on 5/15/2015 by InyoPools Product Specialist Lennox H.

We can get replacement parts for this 200400T model step. Reply with your shipping zip code and and any other parts you may need and I can get you a price for the replacement parts you need.
 Reply


?     Asked on 6/1/2016by Inyo Visitor

Can I purchase just the hand rails for this set of stairs? If so, how much are they?
 Reply

A  Answered on 6/7/2016 by InyoPools Product Specialist Lennox H.

Hi, You can purchase replacement parts directly from Main Access.
 Reply


?     Asked on 7/10/2016by Carol

Where do you place the sand
 Reply

A  Answered on 7/11/2016 by InyoPools Product Specialist Joe S.

Sand bag's will be placed over the  Ballast Tray of the unit.
 Reply


?     Asked on 9/10/2016by Robert Kordella

Good morning, Inyo. I was wondering if it is possible to purchase only the metallic part of the handrail for these steps. They have corroded after three summers, but the rest of the assembly is brand new. Thank you!
 Reply

A  Answered on 9/14/2016 by InyoPools Product Specialist Stacey M.

Hello Robert, Please contact Main Access 888-333-1134 to see if they have just the metal pieces they sell separate.
 Reply


?     Asked on 5/25/2017by Sue

Are the handrails really sturdy? My legs are weak and I need sturdy handrails to aid in climbing up the steps. Thank you.
 Reply

A  Answered on 5/26/2017 by InyoPools Product Specialist Stacey M.

Hello Sue, with the handrails the premium structural grade materials and manufacturing process offers superior strength-to-weight performance and stability.
 Reply


?     Asked on 8/2/2018by TQ

Can I purchase just the hand rails?
 Reply

A  Answered on 8/2/2018 by InyoPools Product Specialist Lennox H.

Hi, TQ. The Handrail can bu purchase using this Easy Entry Step Parts link. 
 Reply