Model # 9301EXP
Warranty 3 years
The Dolphin Explorer calculates the most effective cleaning pattern for your pool and will clean any shape of pool up to 50 feet in length. The Dolphin climbs walls to the waterline, maneuvers around ladders, drains and stairs, and shuts itself off. It works independently from the filter system, to purify 4,750 gallons per hour. Backed by a three year warranty.
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We just replaced the tracks on sour cleaner. Since doing this the sweep seems to get stuck on the walls. goes up and down for a few minutes then stops. The motor is still running. it also seems to be floating just above the pool floor. the cord is very tangled but not able to get untangled. Wonder if we need to get a new cord. If that is even possible being such a old model. I am hoping you can help.
Hello, Unfortunately, we're not certified reps for the 'sour cleaner', We would not be able to properly troubleshoot this unit for you. We would recommend contacting the manufacturer with that question.
How do you properly close the lid over the impeller. It keeps falling out. Will this hurt the vacuum? It seems to be working fine without the lid.
I have an explorer and it runs for about five seconds and then stops, any clues on where to look and how to fix.
Check that the power supply cable is plugged properly into the power supply socket. Check power to the socket and reconnect Pool CleanerEnsure the power outlet is functioning properly and that it has not tripped the breaker in the fuse boxTurn the power supply off. Wait 30 seconds then turn it back onUnplug the power supply. Open the impeller cover and check that nothing is trapped in the impeller
I need the power supply for the Explorer 9301. Mine seems to have quit working. Where can I get a power supply for this model?
I need a part for my Dolphin pool cleaner but I don't see it on the parts breakdown. Is there still a chance you may still have it?
The manufacturer which is Maytronics, does not offer all parts for sale. If you don't see a part on the breakdown you can give us a call. For parts that they do not consider "DIY (do it yourself), you will need to contact them and send in the cleaner for repair.
Will the Dolphin caddy fit all of the Dolphin machines?
According to the manufacturer, the same caddy is used for all of the Dolphin cleaners purchased over the internet. The only exception might be some of the commercial models that come with their own caddy.
What is the difference between the Explorer and the DL2019 (NE250) Dolphin Diagnostic Advantage
The main difference between these units is the Dolphin Explorer has 3 programmable cleaning cycles. The controller on the Explorer has three buttons labeled 1, 2, and 3 by pressing 1 the cleaner will turn on 1 time per week, press 2 for 2 cleanings per week and press button 3 for 3 cleanings per week. The DL2019 (NE250) Dolphin Diagnostic Advantage requires that you manually turn the cleaner on and off at the controller.
(5 out of 5 stars) The Best Automatic Pool Cleaner
Reviewed By: Kenn from Elk Grove, Calif. ()
Pros: The "automatic turn on" feature up to 3 times a week & it operates with it's own 110 pump saving money,wear & tear on our pool pump motor.
Cons: a little pricey BUT we would do it again we love it
We had owned a Dolphin Diagnostic before with self diagnostic software & thought it did a great job. So when it just stopped one day my husband had me online looking for a new one. While researching for the best price I found INYO products. Well they had a large selection but since we realy liked our other Dolphin product we wanted to stay with that brand. **BUT** we were so happy when we read this new Dolphin Explorer could be programed to turn itself on up to 3 times a week my husband said he wanted "THAT ONE". Ha Ha WE LOVE IT. We are retired so when we go away for any length of time it makes sure that the pool is kept clean for us when we come home. The soft blue color looks nice in the pool too. Ha Ha (a woman thing.) It does everything our other Dolphin did and then some so for us it was the right choice.
(1 out of 5 stars)
Reviewed By: Dave B. ()
I ordered this product from inyo pools in april warning they will not take product if box has been opened so if the product you paid 900.00$ for does not work you are tough out of luck with them So next would be to go to the people you make the product maytronics maker of the dolphin pool cleaner I got my cleaner in less than 1 hr after placeing it in my pool i could see that it was not going to climb the walls the way they said it would i called inyo pools they gave me the number to call at maytronics they (maytronics) had me send it off to have new brushes put on which i did got my product back It still would not climb the walls of my pool I have tryed to get my money back from inyo no luck -- from maytronics no luck If you order from these people and your product works good for you I am happy for you but if you happen to be one that the product does not work like me you will out of luck with inyo and maytronics I have A 900.$ HUNK OF JUNK if all I get for my 900.$ is to tell others about then so be it
(1 out of 5 stars) does not work
Reviewed By: John L. from Shingle Springs, CA ()
There is something wrong with the unit and Inyo has pushed me off to the manufacturer for trouble shooting. The trouble shooting did not work. Am I going to be compensated for the shipping cost to return the unit to the manufacturer? I would rather have a new unit sent out instead of repairing this unit which did not work properly from second one! Inyo should have given me better representing instead of now having to deal with the manufacturer.
(5 out of 5 stars) Excellent Product
Reviewed By: Lane B. from Walker, LA ()
Pros: all of the above on review
Cons: non so far
We put our 34' fiberglass pool in about 5 yrs ago and dealer furnished us with brand X, we replaced it after one summer, then purchased brand Y, a pressure cleaner, it was some what better, but compared to the Dolphin Explorer all I can say is " WOW ". This pool cleaner is one work horse. Low on maintenance, great cleaner with a no frills bag system that is a snap to clean and put back together. We run our cleaner twice a week,with grandkids who swim everyday. A refreshing product for the money. I would recommend this cleaner to anyone looking for a cleaner that works, looks good doing it, and gives the pool owner piece of mind, knowing that your pool will be clean from water line to steps, to floor. No problems to report, other than neighbors are over a lot to see it work, then they tell friends, so we are always having company over. Wonder if I could do and ad for Dolphin Cleaners ? ( smile )............