?     Asked on 4/21/2015by George

I want to install the Hayward Lownox heater on my pool but I live in the mountains at 3,000 foot elevation; do I need to buy a special high elevation heater?
 Reply

A  Answered on 4/21/2015 by InyoPools Product Specialist Matt S.

Hello George, The Hayward Universal Low Nox are self adjusting up to 10,000 feet of elevation. Any installation above 2,000 feet will require a special restriction plate to be installed. Luckily, that plate comes standard with every heater so no need to purchase it separately.
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?     Asked on 6/18/2015by Hugo Parra

Hello, how do i determine the size of the heater i will need for my SPA?
 Reply

A  Answered on 6/18/2015 by InyoPools Product Specialist Patrick P.

Hi Hugo, The main determining factors would be do you need Natural Gas or Propane? How many gallons is your spa? Are you replacing a heater? Or is this a new heater? If replacing a heater what size gas line do you currently have? How quickly would you like to raise the heater 30 degrees? Please email back with the answers to these questions and I can provide you with a heater recommendation.
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?     Asked on 5/20/2016by Jim Farley

Can I use the Hayward 150 for an 18 ft round above ground pool?
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A  Answered on 5/21/2016 by InyoPools Product Specialist Lennox H.

Hi Jim, This unit can be used to heat an 18ft above ground pool.
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?     Asked on 5/20/2016by Inyo Visitor

If I purchase a propane heater now can it be converted to natural gas at a later date?
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A  Answered on 5/21/2016 by InyoPools Product Specialist Patrick P.

Yes this heater can be converted to Natural gas by using the Hayward Conversion Kit (fdxlcnk0002) LP to Natural Gas.
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?     Asked on 7/19/2016by linda

why is my heater reading LO AND ITS NOT RUNNING
 Reply

A  Answered on 7/20/2016 by InyoPools Product Specialist Matt S.

According to Hayward, the "LO" error code is referring to a Limit String Open Error." Hayward's explanation for the error, taken from the owner's manual: If the limit string opens the heater shuts down and goes into lockout. Automatic restart is 2 minutes after the error condition is corrected and the limit string closes. Contact a licensed technician to inspect and repair your unit
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?     Asked on 10/17/2016by Inyo Visitor

What's the life expectancy of the heater?
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A  Answered on 10/18/2016 by InyoPools Product Specialist Alan M.

This heater has a one year warranty from the manufacturer. The heater doesn't have a specific expiration date, but pool heaters can last 10 years or longer.
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?     Asked on 6/14/2017by Jeff

I may need a new heater for a 38,000 gallon outdoor pool. What size would I need? How many BTU's would you recommend?
 Reply

A  Answered on 6/16/2017 by InyoPools Product Specialist Lennox H.

Hi, Jeff. Heaters are sized based on the pool's surface area. To determine what size heater you'll need to first calculate your pool's Surface Area, then The BTU Size of your Swimming Pool Heater.
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?     Asked on 2/23/2018by Charles

Is there a venting kit so I can install a H150FDP in an existing shed?
 Reply

A  Answered on 2/23/2018 by InyoPools Product Specialist Lennox H.

Hi, Charles. They are vent kits that are for this unit, they are listed on the H-Series Low Nox page. 
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?     Asked on 5/3/2018by Inyo Visitor

can this work for a 7,000 gallon pool?
 Reply

A  Answered on 5/3/2018 by InyoPools Product Specialist Lennox H.

Hi, Yes, this heater can be used to heat a 7,000 gallon pool. 
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?     Asked on 5/7/2018by Inyo Visitor

Does this heater require 110 or 220
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A  Answered on 5/7/2018 by InyoPools Product Specialist Hector F.

These units are dual voltage so can be wired either way. 
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?     Asked on 1/3/2019by Inyo Visitor

Can you use this on a 24 foot round above ground pool at 2800 feet altitude?
 Reply

A  Answered on 1/3/2019 by InyoPools Product Specialist Kevin G.

Hello, this unit would work well on your pool. 
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?     Asked on 3/24/2019by Abraham Orta

Hello I have a inground pool 15 feet by 30 feet 6 feet deep at one end and 3 feet by the steps square shape. I have a pool heater 175,000 BTU that I need to replace it . I need to replace it with a new one can you please help me pick one I was looking to replace it a Hayward 150,000 BTU would that work for with I have?

 Reply

A  Answered on 3/30/2019 by InyoPools Product Specialist Lennox H.

Hi, Abraham. A 200K BTU heater like the H200FDP will be a good size unit for your pool and is slightly larger than the one you currently have. 
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?     Asked on 6/9/2019by Brian

What are the electrical requirements for heater?
 Reply

A  Answered on 6/9/2019 by InyoPools Product Specialist Patrick P.

The heater is shipped from the factory wired for use with 240VAC, 60 Hz. but it can also be wired 115V by changing the jumpers in the heater. The manufacturer recommends a dedicated 20 amp breaker for this heater.
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?     Asked on 7/30/2019by debra a sandate

how long is delivery?
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A  Answered on 7/30/2019 by InyoPools Product Specialist Matt S.

The truckline order delivery window is 5-10 business days from the date of purchase.
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?     Asked on 9/4/2019by Thomas mcmullen

Do they make a pool spa heater that isn’t effected by chlorine. A common pool chemical.
 Reply

A  Answered on 9/5/2019 by InyoPools Product Specialist Lennox H.

Hi, Thomas. They do not. This unit does have a cupro-nickel heat exchanger which is one of the most durable materials available. It all comes down to keeping the water balance according to the manufacturer's spec to ensure the unit lasts. 
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?     Asked on 6/7/2020by Dee

Are the water intake and output piping 2 inch connection?
 Reply

A  Answered on 6/8/2020 by InyoPools Product Specialist Hector F.

Yes, these units do come with the unions for 2-inch plumbing. 
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?     Asked on 11/22/2020by Brad Walker

Installed this heater from you all this summer and it worked flawlessly. Now I am getting an "HS" warning. Won't heat, Not sure how to determine what happened and need some advice on what to look for.
 Reply

A  Answered on 12/1/2020 by InyoPools Product Specialist Hector F.

Hi Brad, most often the HS code is either due to a failing water temperature sensor or there is not enough water flow through the unit. You may want to clean and or replace the filter elements to first increase the flow to see if that resolves the issue. 
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?     Asked on 7/9/2021by Chester Lewis

I have a 23x13 pool that is 5'6: in the center and 3'6' on either end and an attached spa that is 5'10" across, 3'6" in the center with a seating bench around it that is about 18". I live in the Tampa Bay area and the pool has mostly sun exposure. I would need a heater mostly for the spa. I have an old corroded Hayward heater and this has the same general footprint. Would this one have enough BTUs?

 Reply

A  Answered on 7/9/2021 by InyoPools Product Specialist Craig C.

Hello Chester.  The general consideration when sizing a gas heater primarily for spa use is TIME - how long to heat the water?  Based on the dimensions provided the spa contains approximately 400 gallons of water.  The Hayward model H150FD (150K BTU) would be capable of delivering a 30-degree F rise in temperature in about 48 minutes.  Please review the attached Hayward Universal H-Series Brochure.  Page 4 contains a performance graph for all Model sizes.  The larger the BTU rating the faster the temperature rises regardless of the target temperature.  Heater dimensions are also listed for each model (page 4).   Universal H-Series
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?     Asked on 8/21/2021by kirby white

what would the delivery date be on a150H series heater be if ordered today??
 Reply

A  Answered on 8/23/2021 by InyoPools Product Specialist Craig C.

Hello Kirby,  The typical lead time from order placement to delivery is 7 - 10 days.  The Hayward Universal H-Series Low NOx Heater model W3H150FDP is in stock in several locations.  Attached please find a copy of the INYO Pools Shipping Policy for your review.  Shipping Policy
 Reply