?     Asked on 8/23/2013by Guest

How long does it take for me to receive my custom Prestige Spa Cover?
 Reply

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

A Prestige Spa cover fabrication takes 3-5 business days and a ship time of 7-10 business days for truck line deliveries. The expected delivery date is 2-3 weeks after an order is placed.
 Reply


?     Asked on 8/23/2013by Guest

My current spa cover has only a 2 inch skirt. What is the average length of a spa cover skirt?
 Reply

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

Our Prestige Spa Covers come standard with a 2.5"-3.5” skirt.. You may specify your skirt length on the spa cover measuring sheet. second page; the most commonly chosen is 3" length.
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?     Asked on 8/23/2013by Guest

Do I have to specify that I need tie downs straps for my spa cover?
 Reply

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

Yes, you do need to specify you need tie downs and fasteners. On our Prestige Spa Covers four tie downs and fasteners come standard, if you require more there is an upcharge added to the cover's base price of $299.
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?     Asked on 8/23/2013by Guest

What does the 4" X 2" tapering mean for the spa cover foam?
 Reply

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

The Prestige Cover is made of tapered foam; at its thickest it is 4 and thinnest it is 2 inches. The thickest part of the foam will be on the seam when the cover folds and tapers down to the 2 inches it gets closer to the cover's edge.
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?     Asked on 12/1/2014by Lisa Calkins

How do I get the thermal guard custom spa cover measuring form to you? I did not see an address or email to send it to you. I ordered a spa cover but did not see any forms to fill out or instructions. Thanks you
 Reply

A  Answered on 12/2/2014 by InyoPools Product Specialist Robert M.

Hello Lisa - You can email the completed measuring form to upload@inyopools.com or fax 866-284-5122.
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?     Asked on 3/27/2015by Inyo Visitor

My spa is inside so I really don't need the taper. Can I get a cover without the taper?
 Reply

A  Answered on 3/30/2015 by InyoPools Product Specialist Lennox H.

Yes you can, it will be a charge of $21 to get the cover without the taper.
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?     Asked on 8/4/2015by Keith Smith

What size is this cover,how do I know it will fit my spa?
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A  Answered on 8/5/2015 by InyoPools Product Specialist Matt S.

Hello, our spa covers are custom made to the dimensions of your spa; all you need to do is fill out the Spa Cover Measuring Form and we will provide you a quote for the cover. If the cover dimensions are less than 96" the listed price will stay the same; there is an upcharge for oversized covers.
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?     Asked on 11/13/2016by Inyo Visitor

Would this type of cover work for an in ground hot tub? If so, would it float or just secured another way?
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A  Answered on 11/14/2016 by InyoPools Product Specialist Scott W.

It would sit on the deck of the hot tub but would need room for the skirt to hang over the edge.
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?     Asked on 4/18/2019by Inyo Visitor

I have an in-ground spa with 1 foot elevation and associated waterfall so would not require a skirt only fasteners. Can I order this way? Thanks in advance.
 Reply

A  Answered on 4/30/2019 by InyoPools Product Specialist Joe S.

Good afternoon, at this time we would not be able to order a custom cover in the style you need.
 Reply