?     Asked on 6/7/2006by Guest

Is sand used to weigh the ladder down? If so, how?
 Reply

A  Answered on 6/7/2006 by InyoPools Product Specialist Patrick P.

It has weights that need to be attached to the ladder. Here is a link to the owner's manual that will help give a better idea on how the ladder isĀ installed inĀ an above ground pool. Premium Above Ground In Pool Ladder manual
 Reply


?     Asked on 5/16/2007by Guest

Will this step / ladder work with a soft side or Intex pool?
 Reply

A  Answered on 5/16/2007 by InyoPools Product Specialist Patrick P.

This particular product will not work with a soft side or Intex pool but we do carry this ladder which is specifcally designed for Soft Sided and Intex pools http://www.inyopools.com/Products/06300025046293.htm
 Reply


?     Asked on 5/7/2012by Guest

Is this product available in white?
 Reply

A  Answered on 5/7/2012 by InyoPools Product Specialist Patrick P.

This product is only available in taupe.
 Reply


?     Asked on 12/19/2012by Guest

How is this step weighted down?
 Reply

A  Answered on 12/19/2012 by InyoPools Product Specialist Patrick P.

The 200400T 36" Dual Handrail Drop in Step/Taupe has a ballast tray designed to hold ballast bags filled with sand.  You would need approximately 125 lbs of sand to keep the step in place.
 Reply


?     Asked on 7/11/2017by Mike

What is the max height from bottom of pool to top of Deck?
 Reply

A  Answered on 7/12/2017 by InyoPools Product Specialist Patrick P.

The max height would be 56"
 Reply


?     Asked on 10/15/2019by Ben Chase

is the ladder height adjustable so the bottom step will touch bottom of pool or does the handrail at deck adjust to proper height?
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

Ben, the Vinyl Works Premium Above Ground In Pool Ladder - WHITE is adjustable to fit above-ground pools from 48" to 56". The handrails are not adjustable. 
 Reply