?     Asked on 9/23/2014by Guest

Can this product be used on an above ground vinyl oval pool?
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A  Answered on 9/23/2014 by InyoPools Product Specialist Patrick P.

The NC22 is designed for inground pools.
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?     Asked on 6/15/2015by Paul

My customer has a nc22 that goes about 3-5 feet + then stops, what could be the problem? I have tried it with two different power units.
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A  Answered on 6/15/2015 by InyoPools Product Specialist Andy O.

Paul- Per the owner's manual for the SmartKleen Universal Cleaner NC22 it says there could be water getting into the motor compartment.
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?     Asked on 6/15/2015by les

My Kleen Machine quit. Probably the motor. Where can I take it for repairs. I live in Akron, Ohio.
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A  Answered on 6/15/2015 by InyoPools Product Specialist Dennis R.

Les, Unfortunately, we don't have a list of pool equipment repair shops by area in our files, but any local pool supply store should be able to help you. If they can't do the repair themselves they should be able to direct you to someplace that can.
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?     Asked on 8/3/2015by Inyo Visitor

Smartkleen nc22 when I put it in the water and all the air bubbles are out I turn it on and the fan runs but the unit doesn't move or it does move for a second and it stops right away. Filter bag is correctly installed. My unit he been working fine for 2 months
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A  Answered on 8/4/2015 by InyoPools Product Specialist Joe S.

Outlet not putting out proper voltage Check outlet voltage Transformer not operating Check transformer output Cord Defective Check Cord Voltage; Replace cord if needed Outlet not putting out proper voltage Check outlet voltage
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?     Asked on 10/21/2016by bobby

my smart klean is not moving in the pool. I think the roller motor might have stopped working. I'm in Phoenix, where is the nearest place where the motor can be replaced? What is the approximate cost to replace this motor?
 Reply

A  Answered on 10/21/2016 by InyoPools Product Specialist Adam Y.

Good Afternoon Bobby,     Sorry the cleaner you ask about we no longer carry nor do we have access to any repair parts for that cleaner. also, Unfortunately we can not recommend any repair shops in your area. The only advice I can offer is to check with your local pool supplier and see if they can order parts or service your cleaner. If you have any other questions feel free to ask and have a great weekend.
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?     Asked on 5/22/2019by Inyo Visitor

Where can I get a new filter bag for my smart kleen
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A  Answered on 5/22/2019 by InyoPools Product Specialist Hector F.

The part number for the bag is NC1017 but we unfortunately do not carry them. 
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?     Asked on 6/12/2019by pavel

Hi there, I have NC22 cleaner which was working for 2 seasons, but now it runs for about 3-4 minutes and keeps changing directions. Do you have any idea what could be the problem and if its possible to fix it myself or replace parts? Thank you in advance, Pavel
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A  Answered on 10/11/2019 by Industry Professional

This product is no longer available check your local pool stores and see who repairs auto cleaners.
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?     Asked on 8/10/2019by Peter n Butkovic

turned on nitro and motor would not turn on
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A  Answered on 8/18/2019 by InyoPools Product Specialist Michelle B.

Hello, Unfortunately, we do not know how to troubleshoot these units. You can the manufacturer at (732) 730-9880 for some trouble shooting.
 Reply