Occasionally the salt indicator on the Pentair Intellichlor will not match the actual salt level of the pool. If this is the case, the salt level on the cell will need to be recalibrated. The following steps will provide a guide on how to recalibrate a Pentair Intellichlor. Note: This guide is only intended for versions 1.9 and below. Newer versions can not be recalibrated.
Anonymous Posted: 10/20/2020 Latest
My low salt light is on. I have run a diagnostics on my easy touch unit and it reads 2100ppm but I have had the salt tested at the pool store and it is 3000ppm. Any suggestions?Reply
InyoPools Product Specialist Matt S. Posted: 10/22/2020 Latest
You should clean the cell to determine if that may be providing a false fault code. Scale buildup can prevent your cell from getting a good reading.Reply
dave Posted: 9/2/2020
My new Salt Cell was installed today. The red flashing low salt indicator is on. My pool actually tested above 4500 yesterday. How long until it calibrates and sees the high salt level?Reply
InyoPools Product Specialist Matt S. Posted: 9/3/2020
Give it a few minutes. But why are you waiting for it to provide a reading that is out of its range? Lower the salinity, because whether it is low or high, the cell is not going to work.Reply
Ted Posted: 8/20/2020
Intellichlor ic 40 Pool guy added salt yesterday read good for about 10 hours now it reads low this keeps happening over and over again any suggestions out thereReply
InyoPools Product Specialist Matt S. Posted: 8/21/2020
The first things that need to be known, how old is the cell, and when was the last time the cell was cleaned? Also, what troubleshooting have you already done so far?Reply
Ted Posted: 8/21/2020
My swimming pool has only had water in it For two months everything is brand new I check the levels periodically seems low on chlorine every time. Is it possible I need to clean the salt cell already I know my filter was pretty bad when I cleaned it out For the first timeReply
InyoPools Product Specialist Matt S. Posted: 8/31/2020
Salt systems usually have a "clean cell" alert programmed to pop-up every 500 hours of use. This alert pops up whether the cell needs it or not. But if your cell is flashing a warning, it never hurts to give a chemical soak. Does your salt system have an output control? Most systems have a knob or someplace in the UI settings to adjust chlorine output. If you can, I would increase it. What are your other water chemistry results? CYA, TA, pH, and such.Reply
Mary Ann Posted: 8/5/2020
I have a Pentair Intelichlor. It has no power going to it. It was working fine and when I went to backwash the pool I noticed that there were no lights on the intelichlor... Is there a fuse that I can check? It was just replaced last season.Reply
InyoPools Product Specialist Matt S. Posted: 9/1/2020
there is a fuse on the Intellichlor's power center. The fuse (p/n - 521248Z) is the little black knows shown at the bottom of the power center.Reply
Mark Trigsted Posted: 6/20/2020
I replaced my unit a year ago... produces chlorine just fine and all the lights are green. My problem is that on the on the pentair app it only shows 0% ppm salt... not sure what to do... any help would be appreciated.Reply
InyoPools Product Specialist Matt S. Posted: 10/19/2020 Latest
Unfortunately, I am not familiar with the Pentair app; but if the cell lights are green, you should be alright. You should contact Pentair's tech support for troubleshooting instructions for your app.Reply
Larry Posted: 6/3/2020
My intelliclor does not have any lights is there a reset button somewhereReply
InyoPools Product Specialist Matt S. Posted: 10/23/2020 Latest
The Intellichlor does not have a reset button; have you checked that the Intellichlor power supply is receiving power from the breaker and output voltage to the cell?Reply
Duke Lively Posted: 4/6/2020
I have a new IC40 cell and salt in my pool but the red/green light flashes under salt level and the red light is on under flow. Motor is on and temperature is reading at 70. Need assistance.Reply
InyoPools Product Specialist Matt S. Posted: 4/7/2020
When we first installed an Intellichlor, we had a few blinking lights on the initial start-up for a few minutes. After the initial boot up, the cell worked fine.Do you have a variable or dual-speed motor operating on a lower RPM? This might be the thing triggering the "Low Flow" alert.Reply
Terry Posted: 7/10/2019
All of my levels tested good and the lights are all working as they should but the MORE & LESS buttons do nothing when they are pressed, either individually or together. Any ideas? Thanks, TReply
InyoPools Product Specialist Matt S. Posted: 7/11/2019
Your cell's user interface may be bad; whether from age or compromised by water. unfortunately, those interface panels are not a replaceable item and generally require the whole cell to be replaced.Reply
Stephanie Posted: 7/2/2019
I’m having same issues. I cleaned and still showing cell light flashing. Tried recalibration but it did not go through the cycling of salt lights. What else can I do?Reply
InyoPools Product Specialist Matt S. Posted: 7/3/2019
How old is the cell? If it is a few years old, it is likely just old and needs to be replaced.Reply
Jeff Posted: 6/30/2019
After cleaning the cell on my IC40, the green salt light continues to flash. The salt level in the water tests fine. Any thoughts on how to get back to solid green? It was working great before cleaning.Reply
InyoPools Product Specialist Matt S. Posted: 7/2/2019
Did you already try recalibrating it?Reply
Mario Posted: 4/14/2020
i have the IC60 high salt is flashing but did the salt test and its good i calibrate but still the same flashing green lightReply
InyoPools Product Specialist Matt S. Posted: 4/15/2020
I suggest checking the cell for calcium build-up and perform a thorough cleaning. Scale build-up is he usual cause for this alertReply
Jeff Posted: 7/2/2019
After letting it run for 24 hours, it reset to solid green so all is good. ThanksReply
Matt Posted: 5/10/2019
Thanks, I just did this and my cell light turned on to green. I will let you know if it starts producing chlorine and if I saved $600.Reply
Mike Posted: 5/9/2019
How can I tell what version of my IC40 I have? Thanks.Reply
InyoPools Product Specialist Matt S. Posted: 5/10/2019
Does your cell's light display resemble the examples shown in this guide? Or is the order or grouping different?Reply
David Giudice Posted: 5/8/2019
intellichlor ic40 replaced flow switch. Salt level light is red for couple of minutes and then turns off. All other lights are good/green. Salt level is also good...added a bag over the past week.Reply
Dan J Posted: 5/12/2019
I’ve had same problem and can’t find ANYONE who has ever heard of this problem. Any ideas?Reply
InyoPools Product Specialist Matt S. Posted: 5/9/2019
Since the cell eventually does revert to normal chlorination, I wouldn't be too concerned. But to be on the safe side, I would clean the cell with muriatic acid. If the cell is having issues getting salt readings, it is a sign of a dirty or worn cell.Reply
Jeramy Posted: 3/24/2019
After cleaning my cell, high salt light is flashing and panel reading is 9900 and I don’t think it is generating chlorine. Salt levels in pool are good and all other status lights are correct. It was working fine before cleaning. Version 2.02. Any suggestions?Reply
InyoPools Product Specialist Robert M. Posted: 3/25/2019
Version 2.02 cannot be recalibrated. The issue is either the cell or the flow switch. Most people start by replacing the flow switch since it's much cheaper and a common cause for a faulty salt reading.Reply
BL Posted: 3/20/2019
My smart panel is showing 0%PPM for salt level. Status is ok water temp is 59. I cleaned the cell. All lights on the cell are normal. Is there nothing else to troubleshoot to get my salt reading?Reply
InyoPools Product Specialist Matt S. Posted: 3/21/2019
What is your pool's salinity level? Also, how old is the cell?Reply
Brian A Posted: 4/20/2019
Same issue here. IC has all green lights. Chlorine is producing. Salt levels are 3500 but the salt is not being reported to the computer. I've replaced cell under warranty 3 times. I've had the flow switch replaced 2x. Only had the pool equipment installed 4 years ago. Something with not reporting salt levels to computerReply
Matt A. Posted: 2/16/2019
My IC40 salt cell has been reading low salt (red light on) despite an adequate salt level in the pool and is not producing chlorine. I have acid cleaned the cell but the red light for low salt remains on. Any suggestions? Does my cell need replacing; it’s not even 3 years old?Reply
InyoPools Product Specialist Matt S. Posted: 2/18/2019
Hello Matt - What is your water temp? If the cell light is solid red, that is an indication the water temp is too low for the cell to operate. It is normal for this time of year; plus, algae can't grow in temps that low so there isn't much call for chlorine anyway.Reply
Stephen Posted: 1/6/2019
My Easy - Touch control panel when chlorinator mode is sellected to determine the salt content of the pool water , reads 0 PPM. My IntelliChlor IC40 haas a red light indicator that states the water is cold , unit is off. Is the 0 PPM reading on the control panel a result of that?Reply
InyoPools Product Specialist Robert M. Posted: 1/7/2019
Hello Stephen - The Intellichlor will not send accurate information to the EasyTouch if the Intellichlor has shut itself down. You should get the accurate readings once the water temperature rises above 52°.Reply