HeatPro Heat Pump 140,000 BTU - W3HP21404T

$3,999.00

IN STOCK
FREE SHIPPING

Model # W3HP21404T

By Hayward Pool Products

  4.72 Average  

Details

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Model # W3HP21404T

Product Description

Extend your pool season with a Hayward® HeatPro® heat pump.  Quiet and economical, heat pumps use the outside air and a titanium heat exchanger to generate heat for a fraction of the cost of gas.  Save up to 80% on operating costs.

Features:

  • Titanium Heat Exchanger - excellent salt water and chemical corrosion resistance
  • Exclusive 'Ultra Gold' evaporator coil corrosion resistant especially in coastal areas
  • Quiet operation - quiet backyard environment
  • AHRI certified performance - independent lab certified performance ensures the value of the purchase
  • 2in x 2 1/2in CPVC union plumbing connections - common union for installation or service, adapts to larger plumbing recommended for greater efficiencies
  • Light weight - less than 250 lbs.

Warranty:

  • 2 Year Warranty on manufacturer defects
  • 5 Year Warranty on Compressor
  • 10 Year Warranty on Titanium Tube

Product Specifications

BTU:
140,000 BTU
Volts:
240
Hz:
60 Hz
Phase:
Single
Recommended Breaker Size:
60
Min Flow Rate:
30 GPM
Max Flow Rate:
75 GPM
Dimensions:
30.25" w x 34" d x 44" h
Weight:
250 lbs.
Refrigerant:
R410A
Compressor:
Scroll
Heat Exchanger:
Titanium
Top

?     Asked on 11/1/2020 by Juan Gonzalez

Hello? Would you ship this unit to Puerto Rico? How much would it cost?
 Reply

A  Answered on 11/3/2020 by InyoPools Product Specialist Joe S.

Hello Juan, we would not be able to ship this out of the nation. You would need to contact a freight forwarder to arrange this shipment to be transferred to you.
 Reply


?     Asked on 10/2/2020 by Frank

I am interested in buying a pool heat pump. I live in Miami FL. My pool is 15 x 30 feet with an average depth of approx. 5 feet. Any help would be appreciated.
 Reply

A  Answered on 10/14/2020 by InyoPools Product Specialist Joe S.

Good day, Frank,Based on the sizing you provided the Hayward Pool Products HeatPro Heat Pump 140,000 BTU would be a great unit to go with. It would be large enough to handle heating the water. Here are two guides that help breakdown the cost of running the units.Sizing Your Pool Heater and How Long Does It Take to Heat a Pool?
 Reply


?     Asked on 8/31/2020 by Chad

Would this be big enough for a 14,000 gallon pool pool?
 Reply

A  Answered on 10/27/2020 by InyoPools Product Specialist Joe S.

Hello Chad, yes, we would recommend the Hayward Pool Products HeatPro Heat Pump 140,000 BTU for a 14k gallon pool. Here are some blogs that will help you if you wanted to see other options. Sizing Your Pool Heater and How Long Does It Take to Heat a Pool?
 Reply


?     Asked on 8/22/2020 by Carlos

can this unit chill the pool water as well as heating it?
 Reply

A  Answered on 8/26/2020 by InyoPools Product Specialist Lennox H.

Hi, Carlos. This model will heat only. 
 Reply


?     Asked on 7/22/2020 by MICHAE BRYANT

DOES THIS HEAT AND COOL?
 Reply

A  Answered on 10/28/2020 by InyoPools Product Specialist Hector F.

Hello, unfortunately, we do not carry the Hayward Heat Pro heat/cool series unit however we do currently have the Ray Pak 137K  BTU Class Series model R8450TI-E-HC heat/cool unit which is also a very reliable series.  
 Reply


?     Asked on 7/19/2020 by Warren

Can I both heat and cool with this unit? I see it is a heat pump, so it should be able to chill in the heat of summer and warm in the winter.
 Reply

A  Answered on 11/16/2020 by InyoPools Product Specialist Hector F.

Hi Warren, this Hayward Heatpro model W3HP21404T heat pump will only heat the water. 
 Reply


?     Asked on 6/11/2020 by jim Petrocelli

how long would shipping take to NEW jERSEY 07648 ZIP
 Reply

A  Answered on 11/24/2020 by InyoPools Product Specialist Hector F.

Hi Jim, these units will have an approximate delivery lead time in your area of approximately 3-5 business days. Once shipped tracking will be emailed to you as well. 
 Reply


?     Asked on 6/9/2020 by Alex

looking to purchase this heater to replace my current one very soon. can I keep the 2 pole 50 amp breaker on this?
 Reply

A  Answered on 6/9/2020 by InyoPools Product Specialist Lennox H.

Hi, Alex. Yes, you can use a 50 amp breaker to operate this unit. A 60 amp is prefered by the manufacturer. 
 Reply


?     Asked on 6/7/2020 by George Babcock

Where do I find the Serial number on a W3HP21404T heat pump
 Reply

A  Answered on 12/1/2020 by InyoPools Product Specialist Hector F.

Hi George, these Hayward Heat Pro units have a data plate on the perimeter of the pan on the base of the unit that has the serial number. 
 Reply


?     Asked on 6/4/2020 by Josep Centofanti

Do you have a Hayward HP21404T heat pump in stock? If so, when could i expect delivery to zip code 02818.My Phone 401-474-4678
 Reply

A  Answered on 6/4/2020 by InyoPools Product Specialist Hector F.

Yes, we have these units in stock and they have an approximate delivery time of 5-10 business days. 
 Reply


?     Asked on 6/1/2020 by

Does this heat pump come with any cpvc unions ? Or are they purchased at your local plumbing store. The manual does not really show how to hook up the plumbing
 Reply

A  Answered on 6/10/2020 by InyoPools Product Specialist Hector F.

These units do come with the 2 inch union connectors needed. 
 Reply


?     Asked on 4/28/2020 by Tim

What size breaker is needed for this unit? I have a 60 Amp service and sun panel beside where this is going.
 Reply

A  Answered on 4/28/2020 by InyoPools Product Specialist Patrick P.

Hi Tim, This heat pump requires a dedicated 60 amp breaker.
 Reply


?     Asked on 4/10/2020 by Ron

What is the guarantee from either you or Hayward on this unit if I have a certified electrician install it?
 Reply

A  Answered on 11/16/2020 by InyoPools Product Specialist Megan C.

The HeatPro Heat Pump 140,000 BTU - W3HP21404T must be plumbed in by a pool professional and electrician for the wiring. You must have documented installation receipts from each company to honor the manufacturer's warranty as follows; 2 Year Warranty on manufacturer defects, 5 Year Warranty on Compressor, 10 Year Warranty on Titanium Tube. Please see Warranty Policy http://www.inyopools.com/warranty_policy.aspx for full details. 
 Reply


?     Asked on 4/9/2020 by Tim Crawford

Sorry ... just another quick question concerning delivery. Hopefully the unit is delivered on a truck with a lift-gate ? Or do I need to have friends there to help me get it off the truck ? Thanks, -Tim
 Reply

A  Answered on 4/9/2020 by InyoPools Product Specialist Hector F.

Yes, when placing an order for a truck line item you will be asked if you would like a lift gate or not. We always recommend selecting yes at that point for safekeeping. 
 Reply


?     Asked on 3/31/2020 by Abe

Compatible without changing the electrical supply?

 Reply

A  Answered on 4/1/2020 by InyoPools Product Specialist Lennox H.

Hi, Abe. Yes, if you currently have a 60 amp breaker. 
 Reply

  • Commented on 4/1/2020 by Product Owner

    I do. Thank you This is definitely the unit I'm getting. I think ..lol
     Reply


?     Asked on 3/31/2020 by Tim Crawford

Hello, I'm seriously considering this unit. One thing I didn't see, or I overlooked, is this unit compatible with a saltwater pool ? Thanks, -Tim
 Reply

A  Answered on 3/31/2020 by InyoPools Product Specialist Lennox H.

Hi, Tim. Yes, this unit is saltwater friendly with its Titanium Heat Exchanger.
 Reply


?     Asked on 3/27/2020 by

Is there sales tax on hp21404 heat pump when shipped to Massachusetts? Ray
 Reply

A  Answered on 3/27/2020 by InyoPools Product Specialist Lennox H.

Hi. Yes, sale tax is applicable being shipped to Massachusetts. 
 Reply


?     Asked on 3/26/2020 by

The Hayward heat pump I am replacing has the water inlet and outlet in the front. This heat pump has these in the rear. How will I be able to make the connections?
 Reply

A  Answered on 3/26/2020 by InyoPools Product Specialist Lennox H.

Hi. You will have re-route your plumbing to match the ports of this unit, 
 Reply


?     Asked on 3/22/2020 by Anthony Molet

One more question... 4. I would like to be able to control the heat pump from a distance. Knowing that my wif signal by the heat pump is pretty strong, what controller would you suggest I use, knowing that it will have to activate the water pump to a certain RPM for the heat pump to work right? I use a Hayward Vario pump. Thank you!
 Reply

A  Answered on 4/1/2020 by InyoPools Product Specialist Lennox H.

Hi, Anthony. Unfortunately, there is not controller other than a Hayward Pool & Spa Automation System that will allow you to control this unit via Wifi. 
 Reply


?     Asked on 3/22/2020 by Anthony

Hello, I am planning to purchase this heat pump and I have three questions: 1. what type of electrical wire do your recommend, knowing that the distance between the pump and my electrical panel is about 100 feet, 2. what type of valve do you recommend I use between the heat pump and my chlorinator, 3. I use 1.5 inch PVC pipe with my vario-pump but it looks like the in and out pipe or much larger. Is that a problem? Thank you!
 Reply

A  Answered on 3/23/2020 by InyoPools Product Specialist Lennox H.

Hi, Anthony. Using a 60 amp breaker an 8 AWG wire is recommended. The Clear Check Valve 1/2 lb. w/ Unions - 1700C20 (2") or 1700C15 (1-1/2") is our preferred option. Using 1-1/2" plumbing is not an issue. 
 Reply


?     Asked on 2/26/2020 by mary

we are looking at installing 4 - of these 140,000 BTU units for our large condo complex pool. Will we need an additional transformer and if so what size? also woudl you recommend installing them all in parallel or having 2 sets of parallel units with 2 in series in each. Thanks
 Reply

A  Answered on 2/26/2020 by InyoPools Product Specialist Lennox H.

Hi, Mary. A transformer is not needed for these units. All of the units will have to be installed with parallel water flow. 
 Reply


?     Asked on 10/22/2019 by Jody

I have a customer who purchased a pool heat pump 1 year ago. He is now losing Freon. Since this is a closed system, what could be the cause of the Freon loss? When he purchased the new heat pump, he also converted over to a salt water pool. Could his salt level have anything to do with the damage to his coil? Are your heat pump coils made of aluminum or copper?
 Reply

A  Answered on 10/22/2019 by InyoPools Product Specialist Lennox H.

Hi, Jody. A leak in the freon line is the issue. This can be caused by several factors including corrosion from a saltwater environment. The unit will have to check out by a qualified technician. You can reach out to Hayward since the unit is within the warranty period.
 Reply


?     Asked on 8/25/2019 by

Does this tie into the existing filtration system. If not will this work with 250 GPM ?
 Reply

A  Answered on 8/25/2019 by InyoPools Product Specialist Lennox H.

Hi. Yes, this is plumbed after the filter of the circulation system. This unit is unable to handle a flow rate of 250 GPM. It can handle a max flow rate of 75 GPM. A manual bypass will need to be install. 
 Reply


?     Asked on 8/20/2019 by NICK

I am interested in buying a heat pump for my pool. Does the Hayward model have a way of turning on the pool filter pump? Does the heat pump turn on when the pool pump timer turns the filter on, or do you have to turn on the heat pump daily?
 Reply

A  Answered on 8/22/2019 by InyoPools Product Specialist Joe S.

Good day, this unit does not have an option to turn on a pump. We would recommend the Raypak Classic Series Heat Pump 140,000 BTU - 016033. Either unit will turn on when there is water flowing through the unit and it will need to achieve the desired temperature.
 Reply


?     Asked on 8/19/2019 by Jeffrey Pattavina

Can I use this to replace a traditional Oil Boiler for heat and HW?
 Reply

A  Answered on 8/19/2019 by InyoPools Product Specialist Lennox H.

Hi, Jeffrey. You can if it will meet your overall needs. Heat Pumps are designed to slowly heat rather than rapidly like a gas or oil heater. 
 Reply


?     Asked on 8/19/2019 by Glenn Snyder

We have purchased a home in Port Charlotte, FL where the old pool heat pump needs replacing. It is a small pool of only 2000 gal. Is a heat pump the best option, and if so what size would you recommend. Thanks
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

Glenn, for your 2000 gallon pool we would not suggest such a large heat pump. I would suggest something like the E3T Electric Digital 18kW Pool/Spa Heater - 017123.
 Reply


?     Asked on 8/18/2019 by Jeff

I have a 20 x 40 inground pools 35,000 gallons in Connecticut what size heater what I need and what is the average cost to run it from May to September?
 Reply

A  Answered on 8/23/2019 by Industry Professional

The formula I use is… surface area of pool x temp rise x 12= btu req to heat. (800 x _____x 12 = BTU to heat) The temp rise is the difference between average coldest temp where you live and what they want for a water temp.
 Reply


?     Asked on 8/16/2019 by Todd

which pump should i use for a small 6000 gallon pool. we dont have gas option.. need to be electric.
 Reply

A  Answered on 8/18/2019 by InyoPools Product Specialist Lennox H.

Hi, Todd. A 50-90k Heat Pump will be sufficient and or an Electric Element Heater
 Reply


?     Asked on 8/15/2019 by Christopher Scott

What is the actual electrical load of this unit in amps and or watts? Does this unit require a white or neutral wire for electrical connection? Is this unit powerful enough to heat an in-ground spa and connected 15,000 gallon in ground pool?
 Reply

A  Answered on 8/19/2019 by Industry Professional

This unit needs a 60 amp breaker. It is a 3 wire connection, the ground and 2 hot leads
 Reply


?     Asked on 8/15/2019 by robert

Is this good for an above ground pool 24' x 12' appox 7,000 gallons ? We live in Los Angeles about 2 miles from the beach. Often times the average temperature is between 71 to 77 degrees
 Reply

A  Answered on 8/16/2019 by Industry Professional

The formula used is surface area of pool x temp rise x 12= btu req to heat. So neither of those asking questions gave you enough information to tell them which one to use. The temp rise is the difference between average coldest temp where they live and what they want for a water temp.
 Reply


A  Answered on 8/16/2019 by Industry Professional

Because you are closer to the beach you will get more wind which will cool the pool. Normally this would be a larger unit then what you need, but because of where you are at it would be fine.
 Reply


?     Asked on 8/15/2019 by Ada Salas

Will this unit be adequate for a 15ft x 40 ft , 20,000 gal pool in Charlotte NC ? Want to extend the use of the pool from May 1st to Sept 30
 Reply

A  Answered on 8/15/2019 by InyoPools Product Specialist Joe S.

Good day, Yes, based on the information provided the HeatPro Heat Pump 140,000 BTU would be a great size for your pool.
 Reply


?     Asked on 8/7/2019 by john conlin

Hi, Is this heat pump the best most efficient option to heat a 20 x 40 pool on Northport Long Island. Would just want to use in Late May to Late September. Thank you for your help.
 Reply

A  Answered on 8/7/2019 by InyoPools Product Specialist Lennox H.

Hi, John. Yes, it is using a Solar Cover to prevent heat lost. 
 Reply


?     Asked on 8/3/2019 by George

Hi, Do you recommend such unit for a 35x14 pool located in Florida? Also do you have someone for installation? Thank you
 Reply

A  Answered on 8/7/2019 by InyoPools Product Specialist Joe S.

Good afternoon, Yes based on the information provided we would recommend the HeatPro Heat Pump 140,000 BTU. For installers you would need to check Haywards website under Dealer Locator to find an approved installer.
 Reply


?     Asked on 8/1/2019 by Julie ???????

Is this heat pump large enough to heat an 11.5x27.5 pool that is 6 feet deep, inground. Install is in coastal NC.
 Reply

A  Answered on 8/1/2019 by InyoPools Product Specialist Lennox H.

Hi, Julie. Yes, this unit will be sufficient to heat your pool.
 Reply


?     Asked on 7/31/2019 by Brad

In the ground pool Fresno ca 43’x24’, what temp could I maint my pool at?
 Reply

A  Answered on 8/1/2019 by InyoPools Product Specialist Lennox H.

Hi, Brad. We're unable to tell what temperature this unit will be able to maintain your pool at. Several factors like will need to to be assessed. Based on your pool size, you will need to use a cover in order for this unit to work efficiently. 
 Reply


?     Asked on 7/28/2019 by Rich

Is it feasible to add a reversing valve to hp21404t unit?
 Reply

A  Answered on 7/28/2019 by InyoPools Product Specialist Lennox H.

Hi, Rich. Unfortunately, you're unable to add a reversing valve to this model. 
 Reply


?     Asked on 7/25/2019 by

For heating purposes other than a pool or spa, can this raise water temperature from 30 deg. C to to 50 deg. C?
 Reply

A  Answered on 7/25/2019 by InyoPools Product Specialist Lennox H.

Hi. It's possible, however, we will need to know more info about the application for which this unit will be used. 
 Reply


?     Asked on 7/17/2019 by George

Hi, Clint. I am looking to build a 12 x 20 ft pool and 6 x 6 ' hot tube. Location is Santa Monica, CA. Min ambient air temp is 60 in winter and obviously higher during day and summer. Would a heat pump be able to bring hot tub up to 100F? What model would you recommend? Thanks.
 Reply

A  Answered on 7/18/2019 by InyoPools Product Specialist Lennox H.

It really depends on your heating needs for example how hot do you want to maintain the pool and in which months you will be using the heater. I would suggest looking at this Electric Heater Pool Sizing Guide to determine your needed KW and then refer back to the heaters on this page Raypak Electric Heaters.


 Reply


?     Asked on 7/16/2019 by Clint

Would this heater be able to heat a 21ft above ground pool with solar cover in April and September months? Live in central Indiana...
 Reply

A  Answered on 7/16/2019 by InyoPools Product Specialist Rose J.

Hi, Clint. Based on your size pool and geographical location, this unit will be overkill. I recommend the HP21104T or HP21254T model.
 Reply

  • Commented on 7/16/2019 by Product Owner

    Do either of these also cool your pool?
     Reply


?     Asked on 7/2/2019 by Steven

Can the air exhaust of a Pool Heat Pump be utilized to cool an adjacent garage ? The unit is located against the wall of a garage that is well insulated but gets pretty warm in So Cal summers where I spend many hours.
 Reply

A  Answered on 7/2/2019 by InyoPools Product Specialist Lennox H.

Hi, Steven. Yes, you're able to vent the cool air from the heat pump into your garage. 
 Reply


?     Asked on 7/1/2019 by Scott

Hello. My pool is 18x36, salt water, Inground. Will this heater be sufficient to heat for this size pool. Thanks.
 Reply

A  Answered on 7/1/2019 by InyoPools Product Specialist Lennox H.

Hi, Scott. Yes, this unit will be sufficient for your pool. 
 Reply


?     Asked on 7/1/2019 by Rizzo

I keep the temp in my 25k unground pool at 87. My question is should I leave my heat pump on 24/hrs ? It gets cool at night even In the summer here in upstate NY drops down to low 60s. It heats very fast during the day kicks on only once or twice at night though it runs a few hours. Should I turn this unit off on cold nights or set it and forget it ? Just don’t want a crazy energy bill. Thanks !
 Reply

A  Answered on 7/13/2019 by Industry Professional

Leave it on. The unit will run when the pump is on, you can use a cover to retain the heat to allow the unit to operate less. 
 Reply


A  Answered on 7/12/2019 by Industry Professional

This heater will pull more heat when the air is warmer. It would not hurt to turn it off at night when it gets colder.
 Reply


?     Asked on 7/1/2019 by Rizzo

I keep the temp in my 25k unground pool at 87. My question is should I leave my heat pump on 24/hrs ? It gets cool at night even In the summer here in upstate NY drops down to low 60s. It heats very fast during the day kicks on only once or twice at night though it runs a few hours. Should I turn this unit off on cold nights or set it and forget it ? Just don’t want a crazy energy bill. Thanks !
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

We apologize for the inconvenience, however, we have been unable to obtain an answer to your question from the manufacturer. We suggest contacting Hayward directly to see if they can offer any advice.
 Reply


?     Asked on 6/29/2019 by Todd

Would this unit be too big for an 18x33 foot oval pool. 54 inches high. roughly 15,000 gallons. solar rings will be used at night. It is in Iowa and will be used middle of May til end of September. Thank you.
 Reply

A  Answered on 7/13/2019 by Industry Professional

The formula we use is surface area of pool x temperature rise x 12=BTU required to heat. The temperature rise is the difference between average coldest temperature where you live and what you want for a pool temperature.
 Reply


A  Answered on 7/12/2019 by Industry Professional

No, this unit would not be too big, the HP21254T would be more than sufficient since the pool is being covered. It would heat the pool faster and better in the fringe months.
 Reply


?     Asked on 6/28/2019 by Todd

Am I able to hook this up to 1.5 inch PVC pipe for an above ground pool. Will a 1.5 X 2 inch coupling work for this unit?
 Reply

A  Answered on 6/28/2019 by InyoPools Product Specialist Lennox H.

Hi, Todd. The preferred plumbing size is 2", however, you can use 1-1/2" pipes. A 2" x 1-1/2" reducer will be required. 
 Reply


?     Asked on 6/25/2019 by AGS

1)Is this compatible with the Pentair Intellitouch Automation. Any instructions? 2)How many and what kind of wire would be used between the controller and the heater? 3)Could the heat pump run without the pool pump running ? Why am asking is because if the heater has to run for a few days continuously to begin with at the starting of the season , would the pool pump also run for days together? http://pentairpool.com.au/file/get/IntelliTouchLoadCtrIG.pdf Thanks
 Reply

A  Answered on 6/28/2019 by InyoPools Product Specialist Lennox H.

Hi, AGS. Yes, this unit can be wired to the heater terminal on the IntelliTouch. It will use a two (2) wire connection. The heat pump will only run when the pump is running.
 Reply


?     Asked on 6/20/2019 by JOSEPH ACCETTURA

Do you have to have a certified Hayward installer set up heater. If yes how do you find one? i live in New windsor , NY and am replacing a propane Hayward heater.
 Reply

A  Answered on 6/21/2019 by InyoPools Product Specialist Lennox H.

Hi, Joseph. The installer does not have to be certified by Hayward, they just have to be licensed in the state. 
 Reply


?     Asked on 6/18/2019 by

My heat pump is dripping is this normal condensation or s leak
 Reply

A  Answered on 6/18/2019 by InyoPools Product Specialist Joe S.

Good afternoon, here is a Poolside chat we created to help answer that question. PSC Ep. 69: Is my pool heat pump leaking?
 Reply


?     Asked on 6/15/2019 by Denise

What is wattage on Howard 140000 btu heater
 Reply

A  Answered on 10/2/2019 by InyoPools Product Specialist Michelle B.

Approximately 11,000 watts
 Reply


A  Answered on 9/30/2019 by Industry Professional

Approximately 11,000 watts
 Reply


?     Asked on 6/14/2019 by David A Thirkill

There appears to be a problem with the thermometer on my heater. Under "mode"it shows unrealistic pool temperatures (like 105 degrees!), It would appear to need calibrating. How do I do that> Thanks
 Reply

A  Answered on 6/14/2019 by InyoPools Product Specialist Lennox H.

Hi, David. The temperature sensor - SMX306000024 cannot be recalibrated, it will have to be replaced 
 Reply


?     Asked on 6/12/2019 by AMI

How to remove LOC code from the display and set the temperature? Impossible to be removed. Manual instructions followed as per photos below. Thank you

 Reply

A  Answered on 6/12/2019 by InyoPools Product Specialist Lennox H.

Hi, AMI. I had to walk a customer through this same issue. He had to repeat the HPEC-003 steps a couple of times but it worked. 
 Reply


?     Asked on 6/12/2019 by Bob Bumpus

Will this be a sufficient size heat pump to keep my pool around 80-85 degrees from mid May till mid September in southern New Jersey?
 Reply

A  Answered on 6/12/2019 by InyoPools Product Specialist Lennox H.

Hi, Bob. I will need to know the pool size or the surface area and if you're going to be using a solar cover in order to answer your question. 
 Reply


?     Asked on 6/11/2019 by Greg Woodruff

I just bought a new Hayward Heat Pump HeatPro pool heater and have a question about it's operation. The fan runs before the compressor starts, just wondering if this is normal? We had a Jandy heat pump before and the fan didn't start until the compressor kicked on. Thank you in advance for any help you can offer on the subject. Best Regards, GM Woodruff
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

Greg, yes, the fan on the HeatPro Heat Pump 140,000 BTU - HP21404T will come on before the compressor to make sure that the cabin is cool and the fan is doing its job before the compressor kicks on. If the compressor came on and the fan was not turning it could overheat.
 Reply


?     Asked on 6/9/2019 by Steve

I live in Clifton Park NY and have an 18 x 36 oval pool will this heater work for me so I can swim in September? I presently have 400,000 BTU gas that has died. Sub service to my shed is 220 run with 10 gage wire so this should be no problem.
 Reply

A  Answered on 10/14/2019 by InyoPools Product Specialist Steve M.

Yes, Steve, the Hayward HeatPro Heat Pump 140,000 BTU - HP21404T will be a sufficient replacement for your 18 x 36 oval pool. 
 Reply


?     Asked on 6/9/2019 by Thomas

What is the decibels of this unit?
 Reply

A  Answered on 6/9/2019 by InyoPools Product Specialist Lennox H.

Hi, Thomas. The decibel rating is not listed on any of the technical documents provided by Hayward, so we're unable to provide you with that info. 
 Reply


?     Asked on 6/9/2019 by Daniel

I live in Rochester NY and have a 16 by 32 in ground pool 25000 gallons. I would like to heat my pool from Late May through late September at 85 degrees. Will this pump be able to do that ?
 Reply

A  Answered on 6/9/2019 by InyoPools Product Specialist Lennox H.

Hi, Daniel. Yes, this unit will be sufficient to heat your pool. 
 Reply


?     Asked on 6/5/2019 by Erik Lueders

I live in southern nh and I'm looking into buying this heat pump but all the local pool companies wont sell these models. They sell aquacal or nirvana. I'm not sure I want to take the risk with this heater. Are they really as good as the reviews? Why so inexpensive?
 Reply

A  Answered on 10/14/2019 by InyoPools Product Specialist Steve M.

Erik, in my opinion, the HeatPro Heat Pump 140,000 BTU - HP21404T is the best heat pump on the market. I would stay away from brands like Aquacal and Nirvana. Their parts are hard to find when you need them, service stations are few and far between, and they are not always the best about honoring the warranty. You definitely can not go wrong with the Hayward unit. They are more expensive because they are more reliable and have a better name behind them.
 Reply


?     Asked on 6/5/2019 by Tommy Nino

Hi. I bought this heater from you a couple of years ago. Always works great. For some reason it’s not heating over 70 now? I’ve had it running 2 days now and hasn’t gone up at all? It sounds fine when it’s running. Nice and quiet. Is there anything like a reset button I should no about? Thanks.

 Reply

A  Answered on 10/3/2019 by InyoPools Product Specialist Michelle B.

Hello, Unfortunately, we would not know how to troubleshoot this unit. We are not certified Hayward technicians to properly troubleshoot this unit with you. We recommend contacting Hayward about that question. You can reach them at 908-351-5400.
 Reply


?     Asked on 6/3/2019 by Sven Kilian

hi, i live in japan and our pool is 20mx10m rectangular. with a depth of about 1.4m...so about 280 m3. we have 2 hayward sand filters and respective 2 pumps. 1. which heat pump can you recommend? if possible we would like to heat and cool. 2. would you ship to japan or would i need to use a forwarder? 3. we have 220v at 50khz...so i wonder if it works nevertheless? 4. how much electricity is needed to run it 24h/day? thank you so much for taking time
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

Sven, we apologize for the inconvenience, however, we have not been able to obtain an answer to your question from the manufacturer. We suggest contacting Hayward directly to see if they might be able to assist with this. They can be reached by calling 800.429.9273.
 Reply

  • Commented on 11/27/2019 by Product Owner

    thank you so much for trying to find out...ok, i will contact hayward directly about my questions
     Reply


?     Asked on 6/2/2019 by Vincent F

Hi, I live on the NJ shore area, and I have a 16x32 pool (25,000 gallons), with an 8 foot deep end and 3 foot shallow. Would this heater be the right size for my pool? Or should I be looking at a smaller one?
 Reply

A  Answered on 6/8/2019 by InyoPools Product Specialist Michelle B.

Hello, This heat pump would be the proper size for your pool.
 Reply


?     Asked on 5/31/2019 by Ray Blaile

What is the meaning of Loc code? This code is not listed in the manual and I can not find any information online,
 Reply

A  Answered on 5/31/2019 by InyoPools Product Specialist Matt S.

Loc is short for Lock Code. Calibration/Configuration mode can be locked to prevent tampering by unauthorized persons. Code is adjustable from 00 to 99. 00 is no lock mode. The factory default setting is 50. To enter the Calibration/ Configuration Mode: Once Loc is displayed enter the Lock code by pressing the up or down arrows
 Reply

  • Commented on 6/12/2019 by Product Owner

    Hi, we have LOC code on the display and followed the manual instructions, but impossible to unlock and set desired temperature. No idea how it was locked. How to remove the LOC? Thank you

     Reply


?     Asked on 5/31/2019 by JASON RUPANSINGH

Hi, I measured 25x25 in ground octagon pool, most of pool 6-8ft middle and 4ft edging. Please advise btu needed to keep standard warm temp, islip, NY location

 Reply

A  Answered on 10/3/2019 by InyoPools Product Specialist Steve M.

Jason, the HeatPro Heat Pump 140,000 BTU - HP21404T would be more than sufficient to heat your 25x25 inground pool. 
 Reply


?     Asked on 5/29/2019 by Vincent F

Will a 10 gauge wire be sufficient for the starting/running amperage of this heater? Asking because I already have a 10 gauge wire in place run under the ground.
 Reply

A  Answered on 5/29/2019 by InyoPools Product Specialist Steve M.

Vincent, the suggested wire gauge and length of wire for the proper installation of the Hayward Pool Products HeatPro Heat Pump 140,000 BTU, is 97 feet of 10 gauge wire. This is the Recommended Wire Length from Breaker to Heater. If you exceed the 97ft the 10 gauge will not be sufficient.  
 Reply

  • Commented on 6/9/2019 by Product Owner

    For the 140k model the minimum amperage is 50amp. 6 gauge can handle that but I think 10 is very light by all references I can find. Please explain.
     Reply


?     Asked on 5/28/2019 by Betty Halford

how do you know if you have 250 volts
 Reply

A  Answered on 5/29/2019 by InyoPools Product Specialist Patrick P.

You would use a voltmeter to test the incoming power, your voltmeter will tell you the voltage.
 Reply


?     Asked on 5/22/2019 by Pablo Cruz

Do you offer express shipping?
 Reply

A  Answered on 5/22/2019 by InyoPools Product Specialist Hector F.

Unfortunately, freight carrier deliveries cannot be expedited. They can only be shipped ground. 
 Reply


?     Asked on 5/22/2019 by Rachel

How do I find a licensed Hayward installer in the Indianapolis area? I tried searching on the Hayward site and only found 1 but they don’t do installs unless I purchase the heat pump through them.
 Reply

A  Answered on 5/26/2019 by InyoPools Product Specialist Lennox H.

Hi, Rachel. You can get a licensed electrician to do the electrical and a licensed plumber to plumb the unit in. 
 Reply


?     Asked on 5/19/2019 by

I have the Hayward 140btu heat pump. What size wire do I need to run for this unit? Do I need a GFI breaker? Also, I noticed a ground connection on the outside of unit. Do I need a ground Rod installed in the ground?

 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Michelle B.

Please call Hayward direct for electrical questions 1-888-Hayward.
 Reply


?     Asked on 5/15/2019 by RICK DETRES

I nned the connections to be facing the controls. Any options?
 Reply

A  Answered on 5/22/2019 by InyoPools Product Specialist Michelle B.

Hello, Unfortunately, all the connections are on the back of the unit and they are unable to be changed.
 Reply


?     Asked on 5/14/2019 by

How to go to remote mode?
 Reply

A  Answered on 5/14/2019 by InyoPools Product Specialist Joe S.

Control using a switch To control the board using an external switch, follow these steps : • Turn on the heat pump. • Set POOL mode to OFF. • Set SPA mode to the desired temperature. • Access the setup menu. • Select mode E (external) on the P_S menu. • Run two J7 (P_S) terminal wires from the HPEC-003 board to the NO switch terminals (see FIG. 4). • You can now control the operating mode by turning off the switch (open = POOL, closed = SPA.)
 Reply


?     Asked on 5/9/2019 by Joe Johnson

How far can this heat pump be away from the pool? Also, will this heat pump work for our above ground 15X30 oval pool? Also, what size of pump do I need to have adequate water flow?
 Reply

A  Answered on 5/14/2019 by Industry Professional

please supply the following information so we can provide the proper estimates for you.. 1) What is your zip code and city? 2) What is the nearest major city? 3) What temperature would you like to maintain? (82 -85 degrees is standard) 4) Do you want to heat the pool year round or just extend the pool season by a few months in the spring and fall? 5) What is the square footage of the pool? (For example, a 40' X 20' pool would be 800 sq. ft.) 6) What is the average depth of the pool? 7) Do you have high wind conditions from a lake, ocean or open field with winds over 20 mph consistently? 8) Will the pool heat pump receive direct, partial or no sunlight? 9) Will you be using a solar blanket?
 Reply


?     Asked on 5/9/2019 by Yusuf

I have a 90m^3 pool that needs 20-30kw of power. Can this heater supply that?
 Reply

A  Answered on 5/14/2019 by InyoPools Product Specialist Michelle B.

Hello, This unit has to have a dedicated 60 amp breaker.
 Reply


A  Answered on 5/14/2019 by Industry Professional

Need more information, size of pool, degree of rise of temperature you desire,state you are located in,
 Reply


?     Asked on 5/8/2019 by Jon

I live in Michigan wit a 18x40 foot partially buried above ground pool. Would this heat pump be adequate to heat the pool to 82-85 degrees? What kind of person do I need to install the heat pump? Electrician? plus? We currently have a propane heater. Very expensive to run and does not heat the pool above 80. .
 Reply

A  Answered on 5/14/2019 by Industry Professional

Heat pumps are not a good choice for Michigan stay with a gas heater. Look for an energy efficient model, make sure to always use a solar blanket.
 Reply


?     Asked on 5/6/2019 by MR. B

How does this unit compares to the AquaCal SQ225., why should i get the Hayward?
 Reply

A  Answered on 5/6/2019 by InyoPools Product Specialist Michelle B.

Hello, They both will work the same. The Hayward unit does have a little bit of a better warranty.
 Reply


?     Asked on 5/1/2019 by Evan Murray

I have a pure line prime variable speed pump that I run on low speed all day, can I use this heat pump with pump on low speed.?
 Reply

A  Answered on 5/3/2019 by InyoPools Product Specialist Joe S.

Good after, the Hayward heat pumps have a flow rate range of 30 to 70 GPM, with an optimum flow rate of 45 GPM. We would recommend using a flow meter to measure your GPMs to the RPM's set. 
 Reply


?     Asked on 4/28/2019 by joseph m cloutier

does it run on prooane
 Reply

A  Answered on 4/30/2019 by InyoPools Product Specialist Lennox H.

Hi, Joseph. This unit does not require gas, it is powered by electricity. 
 Reply


?     Asked on 4/23/2019 by David Gosman

I am looking at this heat pump for my 24’ round above ground pool. Would there be any problems with hooking this up to an above ground pool?
 Reply

A  Answered on 4/26/2019 by InyoPools Product Specialist Lennox H.

Hi, David. This unit can be plumbed to a 24' round above ground pool as longs everything meets the installation requirements outlined in the Hayward HeatPro HP21404T Owners Manual
 Reply


?     Asked on 4/19/2019 by bill rotecki

can I get a performance chart? how many BTUs at 40F how many BTUs at 20F thank you
 Reply

A  Answered on 4/20/2019 by InyoPools Product Specialist Lennox H.

Hi, Bill. The HeatPro Brochure is the only document available with performance data. Unfortunately, the data does not provide any info at those temperatures.  
 Reply


?     Asked on 4/18/2019 by JD

This HP21404T works with remove control of Jandy?
 Reply

A  Answered on 4/19/2019 by InyoPools Product Specialist Michelle B.

Hello, What is the part number on the control of the Jandy?
 Reply


?     Asked on 4/18/2019 by

I have read in your QA's that this heat pump requires a 60 ampbreaker. However, on the heat pump itself, there's a tag that says a 50 amp breaker is recommended. So, which one is correct to use?

 Reply

A  Answered on 4/18/2019 by InyoPools Product Specialist Lennox H.

Hi. The max circuit breaker size is 60 min is 50 which is listed on the HeatPro Brochure.
 Reply


?     Asked on 4/15/2019 by

Pool is approx 16x32 w/approx16-19000 gallons (every person out here measuring says something different). Would the 125K be efficient? There's a differece of opinions depending what dealer I speak with. We're being told the 140K wouldn't make a big enough difference in heating for the extra money spent, & others highly disagree. We are in Central FL near the coast & wish to keep the pool around 80-85 as it will be used for fun, but also therapeutic purposes.

 Reply

A  Answered on 4/17/2019 by InyoPools Product Specialist Lennox H.

Hi. The HP21254T model will be sufficient to heat your pool, however, this HP21404T will heat your pool faster.
 Reply


?     Asked on 4/12/2019 by

I'm wondering if anyone has had an issue finding someone to install the unit, as well as I'm questioning if anyone has had an issue getting warranty work done? We ran into a challenge with a salt conversion we purchased online; no one would install it, or work on it.
 Reply

A  Answered on 4/12/2019 by InyoPools Product Specialist Michelle B.

Hello, You will be able to contact Hayward to see if they can recommend someone to install this unit for you. You can reach them at 1-800-429-9273
 Reply


?     Asked on 4/11/2019 by

I have a 40 x 20 pool about 30,000 gallons live in stuart florida . want to extend pool use by 2 months on both sides of summer. Mid 80's temperature. Is the 140btu enough?
 Reply

A  Answered on 4/11/2019 by InyoPools Product Specialist Lennox H.

Hi. This unit HP21404T model will be sufficient for a pool of your size.  
 Reply


?     Asked on 4/9/2019 by Stacey

Could you use this heater for an above ground pool?
 Reply

A  Answered on 4/9/2019 by InyoPools Product Specialist Lennox H.

Hi, Stacey. Yes, this unit can be used to heat an above ground pool. 
 Reply


?     Asked on 4/8/2019 by RC

Is this unit sufficient for a 26,000 gallon in ground pool in NC?
 Reply

A  Answered on 4/10/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, this will be the correct size for your pool.
 Reply


?     Asked on 4/6/2019 by

I have a 18000 gallon above ground pool in York Maine What size heat pump should I install
 Reply

A  Answered on 4/10/2019 by InyoPools Product Specialist Michelle B.

Hello, We would recommend a minimum of 140K btus for your size pool.
 Reply


?     Asked on 4/6/2019 by

Where is the electrical connection located
 Reply

A  Answered on 4/9/2019 by InyoPools Product Specialist Lennox H.

Hi. The electrical knockout is located on the bottom right side of the unit. You can check out our How To Install A Hayward HeatPro Heat Pump guide. 
 Reply


?     Asked on 3/28/2019 by Chris O

I live in central Florida and have a 22,000 gal in ground pool. Will this unit work for me?
 Reply

A  Answered on 3/28/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, this will be the proper size for your pool.
 Reply


?     Asked on 3/26/2019 by Marcia

Sorry if this seems like a silly question, we have a 15,000 gal partial in ground pool. We are looking at the 140,000 btu heat pump. After the water comes out of the pool, runs through the filter and pump, then does it go throught the heat pump and back into the pool? I guess what I'm asking is do we have to add additional intake and out takes into our pool to run this heat pump?
 Reply

A  Answered on 3/26/2019 by InyoPools Product Specialist Lennox H.

Hi, Marcia. No additional inlets or outlets will be required. 
 Reply


?     Asked on 3/26/2019 by HS

Pinellas County FL; Pool is being plumbed for future heater install. Do I need a plumber or is my electrician all that would be required for the install? What should I be looking for on the current plumbing install to ensure it is done correctly? The spa/pool is 20'X11'.
 Reply

A  Answered on 3/26/2019 by InyoPools Product Specialist Michelle B.

Hello, We recommend that you hire an electrician and a plumber to install this unit for you.
 Reply


?     Asked on 3/21/2019 by Harold

What is the difference between the HP21404T and the HP21404TC?
 Reply

A  Answered on 3/21/2019 by InyoPools Product Specialist Lennox H.

Hi, Harold. The HP21404T model is a standard 140,000 BTU unit and the HP21404TC is a low ambient model which can operate at an ambient air temperature of 40 degrees. 
 Reply

  • Commented on 3/21/2019 by Product Owner

    What is the price of the HP21404TC?
     Reply

    • Commented on 3/22/2019 by InyoPools Product Specialist Lennox H.

      Harold, The HP21404TC is currently listed at $3,199.99.
       Reply


?     Asked on 3/14/2019 by irving

If I am installing more than one of theses Heat Pumps, how close can they be to each other?
 Reply

A  Answered on 3/14/2019 by InyoPools Product Specialist Lennox H.

Hi, Irving. The units must be at least 24" apart. 
 Reply

  • Commented on 3/14/2019 by Product Owner

    Thanks.
     Reply


?     Asked on 3/14/2019 by Billy Brown

At what temperature does the HP21404T shut down operating because the air is too cold
 Reply

A  Answered on 3/15/2019 by InyoPools Product Specialist Michelle B.

Hello, This will work efficiently until it hits under 50 degrees.
 Reply


?     Asked on 3/11/2019 by

I live in North Texas. I purchased a home that has a 20k gallon pool. There is a huge oak tree that shades my pool all day. Last summer we had 5 days of 100 degrees or higher and the pool temp only reached 81 degrees! I have been told by almost every pool guy to get a gas heater, it will be chaeper to run. I am not lookng to swim all year, just raise the temp around 10 degrees during the summer. They want $8,000 to bore and put a gas line out to the pool. Will this heat pump work good for me?
 Reply

A  Answered on 3/12/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, this would be a good size for your pool.
 Reply


?     Asked on 2/25/2019 by

Can 100 amp service support this unit plus house demand along with central ac 4 tons
 Reply

A  Answered on 2/27/2019 by InyoPools Product Specialist Lennox H.

Hi. It's possible; however, I would recommend that you consult an electrician.
 Reply


?     Asked on 2/22/2019 by

Our pool is 16x32. Would this heat pump be ok for our size? We were also looking at the 110,000(21124t) but unsure all the differences. Would the bigger one heat easier and less energy?
 Reply

A  Answered on 2/26/2019 by InyoPools Product Specialist Lennox H.

Hi. This unit will be sufficient for your size pool. To determine if the 110,000 BTU model will be sufficient, I will need to know your geographical location and desired pool temperature. 
 Reply

  • Commented on 2/26/2019 by Product Owner

    Location is St. Louis and temp would be 80
     Reply

    • Commented on 2/28/2019 by InyoPools Product Specialist Lennox H.

      Hi. You will need a 125,000 BTU unit or higher.
       Reply

    • Commented on 2/28/2019 by InyoPools Product Specialist Lennox H.

      Hi. You will need a 125,000 BTU unit or higher. 
       Reply


?     Asked on 2/18/2019 by Jerry

I have a 27 foot round, 54 inch deep above ground pool in Massachusetts. What size heater is recommended? Also if less than the 140,000 BTU unit is recommended. Would it be smarter to get the 140,000 BTU unit so it doesn't have to work as hard as a smaller unit would? So it lasts longer? Does that make sense? Thank You for you help!!!!
 Reply

A  Answered on 2/19/2019 by InyoPools Product Specialist Yasmin C.

Hi Jerry,For your pool size a 110-125,000 BTU will be sufficient. Yes, it would be smarter to get an 140,000 BTU unit which would heat your pool much faster if you have a large enough pool pump. The lasting longer aspect of it would be based on customer maintenance and ensuring proper installation which can be found in the Hayward HeatPro HP21404T Owners Manual
 Reply


?     Asked on 2/13/2019 by Mary

I live in Jacksonville, FL. My pool is 10 x 37 (average depth of 4') with a 15 x 5 sun shelf (average depth 9"). Please advise as to the optimal size AquaCal heat pump. Thanks!

 Reply

A  Answered on 2/13/2019 by InyoPools Product Specialist Lennox H.

Hi, Mary. The AquaCal TropiCal Heat Pump 112,000 BTU - T115 is the optimal size for your pools.
 Reply


?     Asked on 2/13/2019 by Mary

I live in Jacksonville, FL. My pool is 10 x 37 (average depth of 4') with a 15 x 5 sun shelf (average depth 9"). Please advise as to the optimal size AquaCal heat pump. Thanks!
 Reply

A  Answered on 2/13/2019 by InyoPools Product Specialist Lennox H.

Hi, Mary. The AquaCal TropiCal Heat Pump 112,000 BTU - T115 is the optimal size for your pools.
 Reply


?     Asked on 2/12/2019 by Gary

I live in Englewood FL which is south of Tampa Bay. My pool is about 24x12 with an average depth of 4 1/2 ft. There is an attached 7 ft diameter spa. There are 2 separate pump/filter systems but they can be valved so the spa waterfalls into the pool. We use the spa year round and will use the pool occasionally (86 deg) during the winter. What do you recommend? Also, do I pipe the heater to both systems or just heat the spa and have it spill over th the pool?

 Reply

A  Answered on 2/13/2019 by InyoPools Product Specialist Lennox H.

Hi, Gary. This HeatPro Heat Pump 140,000 BTU will be more than sufficient to heat your pool and spa. I would recommend that you plumb the system to here the heater can heat both the pool and spa separately and when the spa is heated it can overflow into the pool. 
 Reply


?     Asked on 2/12/2019 by Robert P Allen

How about the kw rating for a gas 140,000 Hayward pool heater?
 Reply

A  Answered on 2/12/2019 by InyoPools Product Specialist Lennox H.

Hi, Robert. Some gas heaters that requires an electrical hookup only uses a fraction of the energy to ignite it. Otherwise, it will operate on gas.
 Reply


?     Asked on 2/12/2019 by Robert P Allen

What is the kw per hour for the hayward 140,000 btu heat pump?
 Reply

A  Answered on 2/12/2019 by InyoPools Product Specialist Lennox H.

Hi, Robert. The kW rating is 7.2. 
 Reply


?     Asked on 2/12/2019 by Robert Allen

Does the hayward heat pumps come charged with coolant
 Reply

A  Answered on 2/12/2019 by InyoPools Product Specialist Hector F.

Yes, these units come charged with refrigerant. 
 Reply


?     Asked on 2/4/2019 by James Ricke

I HAVE A 16,000 GALLON POOL IN CAPE CORAL, FL. WHAT UNIT WOULD I NEED TO KEEP MY POOL AT 86 DEGREES? I DO USE A SOLAR BLANKET
 Reply

A  Answered on 2/4/2019 by InyoPools Product Specialist Lennox H.

Hi, James. A heat pump with a BTU rating of 120,000 or higher including this unit will be sufficient. 
 Reply


?     Asked on 2/3/2019 by arnold

I have a 14 x 26 kidney shape pool 3ft to 9ft deep south florida what size do you recommend like to keep around 89 degrees , do use a solar cover also run it a couple of times in the winter but mostly may to sept
 Reply

A  Answered on 2/4/2019 by InyoPools Product Specialist Lennox H.

Hi, Arnold. A 110,000 BTU or higher unit will be sufficient for a pool of your size. This unit will be more than sufficient to keep your pool at 89 degrees. Using a solar cover will allow the heat pump to work less saving on operation cost. 
 Reply


?     Asked on 2/1/2019 by Greg Jabro

how hot does the spa setting on my 140000 btu hayward get the water.........and can i heat the pool on the spa setting?
 Reply

A  Answered on 2/4/2019 by InyoPools Product Specialist Lennox H.

Hi, Greg. The spa setting can be set to 104 degrees.
 Reply


?     Asked on 2/1/2019 by jeff c

Installed heat pump yesterday, everything working ok, no codes except for when the circulation equipment switches off. Then 'flo' is flashing and illuminated in the display. I understand that no water is flowing. But should this code be flashing up all night? I imagined that the heat pump would shut itself down after a period of no circulation, but this code constantly flashing. Is this normal? The heat pump is not on a timer or connected to the circulation, hard wired to 60 amp disconnect.
 Reply

A  Answered on 2/1/2019 by InyoPools Product Specialist Michelle B.

Hello, This would be normal. It will shut off after some time.
 Reply


?     Asked on 1/31/2019 by Robert schlegel

We have a community pool in Lewes, DE. 2040 sq.ft surface area with 4' average depth and appx. 68,000 gallons. We want to heat to 82 df from mid May until Mid Sept. What is recommended? 2 units?
 Reply

A  Answered on 1/31/2019 by InyoPools Product Specialist Lennox H.

Hi, Robert. To heat a pool that size you will need multiple units. I would recommend two (2) of these HeatPro Heat Pump 140,000 BTU - HP21404T
 Reply

  • Commented on 1/31/2019 by Product Owner

    If I need 2 units to heat our pool how are these connected? In series or parallel? What additional accessories are needed? Can you recommend a local installer with experience? Is there a discount for ordering 2 of these units? Pool is in Lewes, DE 19958
     Reply

    • Commented on 2/1/2019 by InyoPools Product Specialist Lennox H.

      Robert, The two unit will have to be installed parallel  A list of supplies that will be needed is based on how the units will be installed on site. You can reach out to Hayward for installers in your area.
       Reply


?     Asked on 1/29/2019 by Lora

Will it work with a 50 amp breaker and if not what is the next size heat pump in this model that would?
 Reply

A  Answered on 1/29/2019 by InyoPools Product Specialist Michelle B.

Hello, You would be able to use a minimum of 50 amp breaker on this.
 Reply


?     Asked on 1/24/2019 by Kate

We keep a 16 x 30 pool with approx. 15,000 gallons at 83 degrees. Nights in Jan and Feb. get to 45 and most days do not reach 70. Sometimes, it will reach 70. Economically, does it make sense to turn the heater off for 10 cool days and then bring it back up to 83. Does it make more sense to leave it on.. I am thinking it will cost more to turn it off for 10 days, have it get down to 60 and then bring back to 83. How long does it take to get 15,000 gallons from 60 to 83 degrees?
 Reply

A  Answered on 1/29/2019 by InyoPools Product Specialist Michelle B.

Hello, This will be the proper size for your pool. However, we would not know how long it would take to heat up your pool because it all depends on the outside temperature.
 Reply


?     Asked on 1/18/2019 by C

Will this product heat only my pool or my pool and spa?
 Reply

A  Answered on 1/19/2019 by InyoPools Product Specialist Patrick P.

Hi C., We will need for you to answer these questions for us to supply you with the proper answer. Please click on the reply link to enter your answers. What is your zip code and city? What is the nearest major city? What temperature would you like to maintain for your pool? (82 -85 degrees is standard) Do you want to heat the pool year round or just extend the pool season by a few months in the spring and fall? What is the square footage of the pool? (For example, a 40' X 20' pool would be 800 sq. ft.)What is the average depth of the pool? Do you have high wind conditions from a lake, ocean or open field with winds over 20 mph consistently? Will the pool heat pump receive direct, partial or no sunlight? Will you be using a solar blanket?
 Reply


?     Asked on 1/17/2019 by George Blanchet

I have a 20 x 40 in-ground pool, what size heat pump would I need to heat his size pool?
 Reply

A  Answered on 1/17/2019 by InyoPools Product Specialist Lennox H.

Hi, George. You will need a 140,000 BTU in order to heat your pool. 
 Reply


?     Asked on 1/15/2019 by TAVIN COSIO

There is normally a date associated when something is built. Is the date on these units within a year ? I dont want to purchase something that has been sitting in a warehouse for years .
 Reply

A  Answered on 1/15/2019 by InyoPools Product Specialist Michelle B.

Hello, These will be the late 2018 models. All of our products are new and come with the full warranty.
 Reply


?     Asked on 1/10/2019 by Lou

If I install this Hayward heat pump myself is the warranty voided?
 Reply

A  Answered on 1/10/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, if you install this yourself, it will void the warranty.
 Reply


?     Asked on 1/10/2019 by Rick

I currently have a gas heater to heat my spa. i do heat the pool occasionally but it is quite expensive, I was thinking I could use a electric heat pump in conjunction (using separate lines for inflow and outflow) to heat my pool and keep it at a comfortable temperature around 88 degrees. would I be able to run a 2hp pump and HeatPro pump from solar panels only? what would the KW requirement be?
 Reply

A  Answered on 1/11/2019 by InyoPools Product Specialist Lennox H.

Hi, Rick. You can install a heat pump to use when you don't want to use the gas heater. Between the pump and the heat pump you will need to generate 10 kWh. 
 Reply


?     Asked on 12/31/2018 by John gorham

How do heat pumps work?
 Reply

A  Answered on 1/3/2019 by InyoPools Product Specialist Joe S.

Pool heat pumps actually work in reverse of your home air conditioning unit. Unlike heaters, pool heat pumps use the ambient air surrounding the unit to heat your pool’s water. In short, the unit transfers the heat from the outside air to heat the water.
 Reply


?     Asked on 12/20/2018 by Lorne

What are base dimentions?
 Reply

A  Answered on 12/20/2018 by InyoPools Product Specialist Patrick P.

Hello, The dimension on this unit are 30.25" w x 34" d x 44" h
 Reply


?     Asked on 11/25/2018 by

I have a 15X30 inground pool with approximately 16,500 gallons of water in it and woluld like to know what make and BTU heat pump capacity should I use to keep the pool water temperature at 86 degrees, I will be using the heat pump all most all year round. I live in Spring Hill, Florida and get good somlight from 10:00 AM until 7:00 PM. Thank you.
 Reply

A  Answered on 11/27/2018 by InyoPools Product Specialist Jamie H.

Hello, the Hayward Heat Pro Heat Pump 140,000 BTU - HP21404t is a good choice for your needs and will do a well maintaining the desired water temperature.
 Reply


?     Asked on 11/9/2018 by

My Heat Pro has stopped heating the pool water. The fan runs but no heat. What is probable reasons?
 Reply

A  Answered on 11/10/2018 by InyoPools Product Specialist Lennox H.

Hi. A couple of options are listed on page 18 of the Hayward HeatPro HP21404T Owners Manual
 Reply


?     Asked on 11/5/2018 by J

is the BTU output the same at 50F airtemp as at 60 or 70?
 Reply

A  Answered on 11/6/2018 by InyoPools Product Specialist Lennox H.

Hi, J. The output BTU will not be the same at 50 degrees as at 60 or 70 degrees. The lower the air temp the less btu's. 
 Reply


?     Asked on 10/30/2018 by DEBRA j VAZZANA

is this unit large enough for a 57,550 gallon pool
 Reply

A  Answered on 10/30/2018 by InyoPools Product Specialist Lennox H.

Hi, Debra. One unit will not suffice, you will need multiple units in order to heat a pool that large.
 Reply


?     Asked on 10/28/2018 by

I bought the heat pump and would like to know if the compressor shuts off when the outside temp drops below 50F? It is important because I'd like to leave the heat pump on all night even when the temp drops below the working requirements for the heat pump, but do not want to waste money for the electricity the compressor takes if it does not work. Thank you, Jorg.
 Reply

A  Answered on 10/31/2018 by InyoPools Product Specialist Joe S.

Unit currently in defrosting cycle (the fan works but the compressor is stopped). This is normal operation when outside temperatures are cold.
 Reply


?     Asked on 10/15/2018 by

Going to purchase the Hayward HP21404t sometime over the winter and I have a few questions. Living in PA the pool opens Memorial Day weekend. Can the warranty be deferred to starting that date ? Does the unit come fully charged with freon ? Plumbing here is 1 1/2". Can you give me your part # or link for the couplings that will match 1 1/2" ? Thank you
 Reply

A  Answered on 10/16/2018 by InyoPools Product Specialist Lennox H.

Hi. Unfortunately, the manufacturer starts the warranty from date of purchase. The units are shipped fully charged. There is not a part number for a 1-1/2" coupling. You can purchase an adapter which can be purchased at your local hardware store. 
 Reply


?     Asked on 10/13/2018 by Shawn

Just looked at installation guide I see it says 24" clearance from building is that because of service? I have a walkway unit would be 12" off house with a min 36" everywhere else 96" to overhang will this work?
 Reply

A  Answered on 10/15/2018 by InyoPools Product Specialist Lennox H.

Hi, Shawn. The 24" Clearance is so that the unit can be able to pull in as much air as possible through the evaporator coil. 
 Reply


?     Asked on 10/13/2018 by Shawn

What are the recommended clarence
 Reply

A  Answered on 10/16/2018 by InyoPools Product Specialist Lennox H.

Hi, Shawn. The recommended clearance requirements are available on page 6 of the Hayward HeatPro HP21404T Owners Manual
 Reply


?     Asked on 10/8/2018 by Timothy J Muldoon

how long does it take to get here in south florida 33064
 Reply

A  Answered on 10/9/2018 by InyoPools Product Specialist Joe S.

Freight deliveries take 5-8 business days.
 Reply


?     Asked on 10/3/2018 by

I have read about an inspection video for unpacking the pump. Does it come with the shipment?
 Reply

A  Answered on 10/4/2018 by InyoPools Product Specialist Lennox H.

Hi. The video is emailed to you, it can also be viewed using this link How To: Receive a Truckline Delivery From INYOPools
 Reply


?     Asked on 9/27/2018 by Larry

We have a hot solar water heater currently. Heat is transferred via a heat exchanger. We are thinking of upgrading the heat exchanger and was wondering if installing this type of heat pump would be beneficial. If there's no sun or no hot water produced by the solar system, the heat pump would provide the heat transfer. If solar is active, then pre-heated water would be passed through the heat pump without requiring any additional heat. Is this a feasible use case?
 Reply

A  Answered on 9/28/2018 by InyoPools Product Specialist Lennox H.

Hi, Larry. This is feasible for a pool application that has its own filtration system and solar controller.
 Reply


?     Asked on 9/26/2018 by

I live in Lad Vegas will this heat pump work in a arid dry climate?
 Reply

A  Answered on 9/27/2018 by InyoPools Product Specialist Lennox H.

Hi. Yes, heat pumps are able to operate in arid dry climate. 
 Reply


?     Asked on 9/9/2018 by

Will this unit heat both pool and spa.
 Reply

A  Answered on 9/10/2018 by InyoPools Product Specialist Hector F.

Yes, this unit can heat both a pool and spa, especially if they are plumbed into the same pump/filter system. Now id they are not then the unit will only heat one body of water. 
 Reply


?     Asked on 7/21/2018 by Paul

1) What is included with this heat pump? What else is needed? 2) What is average power Rqmts (in Amps)? Does the power requirement change depending upon the outside temperature? 3) Does the heat pump monitor the water flow and shut off if the flow is zero or too low? Thank-you!
 Reply

A  Answered on 7/24/2018 by InyoPools Product Specialist Lennox H.

Hi, Paul. You get the unit, unions and a manual. You will need a Check Valve if you have a chlorine feeder. The average power required is  30 amps. It does not, just the operating time. Yes, it is activated by the water pressure switch. 
 Reply


?     Asked on 7/20/2018 by Elise

My pool temperature is now exceeding 93 degrees as temps are crazy hot in Texas. I had this installed last winter. Can I use it to cool my pool?
 Reply

A  Answered on 7/21/2018 by InyoPools Product Specialist Lennox H.

Hi, Elise. Unfortunately, this unit can only heat, it is unable to cool. 
 Reply


?     Asked on 7/9/2018 by Dan

I'm installing the HP21404t this week. I will have to connect the in/out can you tell me what type of connector is needed or recommended at the heaters screw connectors? I'd like to disconnect in the fall/winter for to drain as well... thanks for your help.
 Reply

A  Answered on 7/9/2018 by InyoPools Product Specialist Lennox H.

Hi, Dan. This unit comes with 2in x 2 1/2in CPVC union plumbing. 
 Reply


?     Asked on 7/5/2018 by Anthony

I have a Hayward VS pump. What minimum speed would you recommend for the heater to activate? Will the addition of a heather slow down the normal flow of water at the return jets?
 Reply

A  Answered on 7/5/2018 by InyoPools Product Specialist Lennox H.

Hi, Anthony. The RPM setting will be based on the pump model and the Total Dynamic Head (TDH) of your pool. Adding a heater can slow down the water flow. 
 Reply


?     Asked on 7/3/2018 by DJ

If i install this unite myself, will it void the warranty?
 Reply

A  Answered on 7/3/2018 by InyoPools Product Specialist Kevin G.

Hello, unless you're a Hayward certified installer, then it would void your warranty.  
 Reply


?     Asked on 6/27/2018 by Stephen

My pump,and filter are in my garage. Does this heat pump have to be installed outside or can it also be in garage?
 Reply

A  Answered on 6/27/2018 by InyoPools Product Specialist Lennox H.

Hi, Stephen. The heat pump will have to be installed outside. 
 Reply


?     Asked on 6/24/2018 by LouisR

Hello, would this pump be ideal for an 18x33 52” above ground pool? Thanks in advance.
 Reply

A  Answered on 6/25/2018 by InyoPools Product Specialist Joe S.

Yes this heat pump would be fine with that size pool. We also would recommend using a solar cover or a liquid cover.
 Reply


?     Asked on 6/20/2018 by Jeff

Our pad has a slight angle to allow for runoff, we plan to have the front/back of the unit facing the side of the pad such that the sides will be on the high and low side of the pad for runoff. Will the unit operate correctly sitting at a slight angle ( probably 1 inch drop over 5 feet or so)?
 Reply

A  Answered on 7/4/2018 by InyoPools Product Specialist Lennox H.

Hi, Jeff. The unit must be placed on a leveled pad, it has its own drainage for condensation runoff. 
 Reply


?     Asked on 6/16/2018 by

Does this pump come with a check valve? If not which one do I purchase that fits it ? Thanks
 Reply

A  Answered on 6/16/2018 by InyoPools Product Specialist Lennox H.

Hi. This Heat Pump does not come with a Check Valve, it's sold separately. They are available based on your plumbing size. 
 Reply


?     Asked on 6/14/2018 by Richard

Can the Hayward Heat Pro heaters be left on all the time where they heat when the pool pump is running or do the need to be manually switched on and off each day while the pool pump is running to prevent equipment damage?
 Reply

A  Answered on 6/14/2018 by InyoPools Product Specialist Lennox H.

Hi, Richard. These Heat Pumps can be powered at all time using the water flow of the pump to turn it on. 
 Reply


?     Asked on 6/13/2018 by Lorenzo DeCaria

I just had the heat pump installed and got it running today. I have a duel speed Hayward pump so I tried it on low first to see if it would be enough floww but got a HP error code. So I kicked it on high now and it's been fine. Just stinks that is happened as normally always leave the pump on low during the day. Now trying to figure out the best way to run this heater and pump. Any ideas welcome on what to do Hate to leave it on high but hate to not have heater on either.
 Reply

A  Answered on 6/14/2018 by InyoPools Product Specialist Andy O.

Hello Lorenzo- Unfortunately these heaters, as you know, require a minimum flow rate to operate. You would need to either find a variable speed pump that you can program such as the PureLine Prime Variable Speed Pool Pump 1.65 HP - PL2605, or only heat the pool when necessary and on high speed. By getting the VS pump you would be able to find the lowest possible RPM to run the heater instead of being stuck with just High Speed as an option.
 Reply


?     Asked on 6/11/2018 by bob rose

Will my Hayward HP 21404t heat pump shut off automatically when my pump shuts down? My pump is on a timer running 12 hours a day but my heat pump has no timer. Do I need to shut the heat pump off manually each day when the pump shuts off?
 Reply

A  Answered on 6/12/2018 by InyoPools Product Specialist Joe S.

The Heater has a flow switch that will detect when there is no water passing through the unit and will turn off the unit.
 Reply


?     Asked on 6/7/2018 by vinnie

what does this weigh
 Reply

A  Answered on 6/7/2018 by InyoPools Product Specialist Hector F.

This unit is listed as being approximately 250 lbs. 
 Reply


?     Asked on 6/6/2018 by

Can it heat 36k pool
 Reply

A  Answered on 6/6/2018 by InyoPools Product Specialist Hector F.

Yes, this unit can heat a pool of that approximate surface area. Utilizing a solar cover as well will help. 
 Reply


?     Asked on 6/6/2018 by Rick

Does the wiring require a Neutral as well?
 Reply

A  Answered on 6/6/2018 by InyoPools Product Specialist Lennox H.

Hi, Rick. This unit does not require a neutral line, it requires (2) 115 volts line totaling 230 volts and a Ground. 
 Reply


?     Asked on 6/4/2018 by Billy

Is this a retail price..do you have a contractor's price
 Reply

A  Answered on 6/4/2018 by InyoPools Product Specialist Hector F.

Yes, this is retail price and there is not contractor pricing for this, unfortunately. If you by chance end up with an extensive purchase history then I suggest checking in then to see if there is anything else that maybe we can do for you.
 Reply


?     Asked on 6/4/2018 by

Is this a brand new unit? How long is the warranty?
 Reply

A  Answered on 6/4/2018 by InyoPools Product Specialist Lennox H.

Hi, This is a brand new unit, the warranty is 2 Year Warranty on manufacturer defects, 5 Year Warranty on Compressor, and 10 Year Warranty on Titanium Tube. 
 Reply


?     Asked on 6/3/2018 by Elaine King

What size heat pump is needed for an above ground, 24 round, 54 in?
 Reply

A  Answered on 6/3/2018 by InyoPools Product Specialist Patrick P.

Hi Elaine, We would suggest the Hayward 125,000 BTU Heat Pump for a 24' Round Above Ground Pool.
 Reply


?     Asked on 6/2/2018 by

What size wire do we need from disconnect to heater?
 Reply

A  Answered on 6/2/2018 by InyoPools Product Specialist Alex V.

Hello, The wire size will depend on the distance from the breaker to the heat pump. I strongly recommend contacting a licensed electrician who is familiar with your local codes. 
 Reply


?     Asked on 5/29/2018 by

What is the running amps of this unit.. I'm not interested in the breaker sizing
 Reply

A  Answered on 5/29/2018 by InyoPools Product Specialist Hector F.

Please click here to view the brochure provided by the manufacturer that provides all of the amperage specifications that Hayward has provided. 
 Reply


?     Asked on 5/29/2018 by

What is running amps for this item?
 Reply

A  Answered on 5/29/2018 by InyoPools Product Specialist Hector F.

The amperage breaker recommended for protection is 60
 Reply


?     Asked on 5/27/2018 by Al tilbe

What is the electrical requirement for this unit?
 Reply

A  Answered on 5/27/2018 by InyoPools Product Specialist Lennox H.

Hi, Al. This unit requires a 60 amp, 230 volt breaker. 
 Reply


?     Asked on 5/25/2018 by Philip

Is this heat pump reversible? I.e., can it also cool? A problem in Texas is water feels like bath water in summer. Lowering temperature by 5 or 10 degrees would be great. If this one is not reversible, could you suggest one that is?
 Reply

A  Answered on 5/25/2018 by InyoPools Product Specialist Lennox H.

Hi, Philip. This unit is unable to cool. You can use the following units, Hayward - HP31204T, Raypak - R8450TI-E-HC, Pentair - 460959. The BTU ratings are different. 
 Reply


?     Asked on 5/24/2018 by Andrew

I have not had a pool heater and am thinking about purchasing the 21404t. My thinking is the heater should not work when the pump is off. Is there a timer on the heat pump to coordinate it with the pool pump? This way the heater does not run when the pool pump is not running.
 Reply

A  Answered on 5/24/2018 by InyoPools Product Specialist Lennox H.

Hi, Andrew. Heaters are designed only to run once water flow is detected. It will not run if the pump is not running. 
 Reply


?     Asked on 5/21/2018 by vinnie

how many amp service is required
 Reply

A  Answered on 5/21/2018 by InyoPools Product Specialist Hector F.

This unit requires a 60 amp circuit breaker.
 Reply


?     Asked on 5/19/2018 by Vinny

Would u suggest this model for 20/40 approx 33000
 Reply

A  Answered on 5/20/2018 by InyoPools Product Specialist Alex V.

Vinny, Yes, this would be a good size for  your pool. 
 Reply


?     Asked on 5/18/2018 by Rick Brady

Does this run completely on electric or do you have to supplement with propane or gas?
 Reply

A  Answered on 5/19/2018 by InyoPools Product Specialist Lennox H.

Hi, Rick. This unit is powered and operated by electricity. 
 Reply


?     Asked on 5/17/2018 by tim

how do i put this heater into BO operation?
 Reply

A  Answered on 5/17/2018 by InyoPools Product Specialist Lennox H.

Hi. Operating instructions are available on page 14 of the Hayward HeatPro HP21404T Owners Manual.
 Reply


?     Asked on 5/16/2018 by Tony

Hi - my old heat pump used a 50 amp breaker. Will this be sufficient to run this heat pump? I don't see a rated amperage on any of the documentation that came with the Hayward Heat Pro Heat Pump 140,000 BTU.
 Reply

A  Answered on 5/16/2018 by InyoPools Product Specialist Alex V.

Tony, Hayward has this listed requiring a minimum 50 amp breaker. 
 Reply


?     Asked on 5/14/2018 by Terry R

In ground pool. 15,000 gallons, ~600 sq ft surface area. Want to extend season by month in fall and month in spring, Live in Charlotte NC. Sun keeps water at nominally 80 degrees mid May through mid Sept. In summer would like to bump temp up to 84 from 80. Questions: (1.) would 125,000 BTU Heat Pro be OK? (2.) If 125,000 OK, would 140,000 do the job more economically?
 Reply

A  Answered on 5/19/2018 by InyoPools Product Specialist Patrick P.

Hi Terry, Based on the information you supplied I would suggest the 140,000 BTU unit, you probably could get by with the 125,000 BTU unit but for the few hundred dollar difference I think you will be really happy having the extra BTU's during the colder months when you are trying to extend your pool season. I have this larger BTU unit and I have been quite happy with the results.
 Reply


?     Asked on 5/13/2018 by philip

I notice a puddle of water underneath the uint, is it common to produce condensation?
 Reply

A  Answered on 5/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Philip. Yes, it is normal for heat pumps to create condensation.  
 Reply


?     Asked on 5/10/2018 by

Hello, I have a 35,000 gallon inground pool. Can you tell me what size heater I would need? Thanks!
 Reply

A  Answered on 5/10/2018 by InyoPools Product Specialist Lennox H.

Hi. For a 35K pool, a 140K BTU heat pump will be sufficient. However, depending on where you're located and how fast of a temperature increase you want, you may need multiple units. 
 Reply


?     Asked on 5/7/2018 by Mike

I recently added a solar pool pump to my home. If the heater is on while the solar pump is running, when the water flow becomes too low for the heater, will it damage the heater for it to remain on?
 Reply

A  Answered on 5/8/2018 by InyoPools Product Specialist Andy O.

Hello Mike- The Hayward Heat Pro Heat Pump 140,000 BTU - HP21404t has an internal flow switch which will shut the heater off if the water flow becomes too low for the heater to safely operate, resulting in the heater turning itself off.
 Reply


?     Asked on 4/28/2018 by Joe

What is the benefit of the HP21404TC (low ambient) model? Compared to the basic HP21404T model. I know what size I need, I just need to know if it's worth spending the extra money on low ambient. I live in rockland county NY.
 Reply

A  Answered on 4/30/2018 by InyoPools Product Specialist Alex V.

Joe, The HP21404TC can still operate at temperatures as low as 40F. This is useful especially in regions that experience cooler ambient temperatures. The standard version can only operate at temperatures of 50F and above.  
 Reply


?     Asked on 4/22/2018 by

I calculated that I need a 258,000 BTU heat pump. I do not want a propane or gas heat pump. Which heat pump would you suggest?
 Reply

A  Answered on 4/22/2018 by InyoPools Product Specialist Lennox H.

Hi. There is not a 258K BTU heat pump available, I'd suggest installing two of these units. 
 Reply


?     Asked on 4/18/2018 by Russell

Is a check valve needed if you do not use a salt system?
 Reply

A  Answered on 4/19/2018 by InyoPools Product Specialist Lennox H.

Hi, Russell. A check valve is required if you have an inline chlorination or sanitization system after the heater.
 Reply


?     Asked on 4/18/2018 by John

Does this heat pump have a feature where if the ambient temperature is below, let's say 50 degrees F, it won't run the compressor to save energy?
 Reply

A  Answered on 4/18/2018 by InyoPools Product Specialist Lennox H.

Hi, John. Yes, it does and the unit will display an error code. 
 Reply


?     Asked on 4/15/2018 by STEVEN SCHMIDT

In the customer review section , one customer mentioned "installation by a professional to get maximum warranty". There is no mention of that in Hayward warranty section, only to follow Hayward specifications. Can you elaborate? I do not see an owner installation exclusion.
 Reply

A  Answered on 4/20/2018 by InyoPools Product Specialist Joe S.

For more information on the warranty, we recommend you contacting Hayward (908) 355-7995 (U.S.)
 Reply


?     Asked on 4/10/2018 by Ron Shah

I am ordering your Hayward 140K heat pump and would like to know which backflow preventer and flow regulator I need to order as well as any other parts you recommend.
 Reply

A  Answered on 4/11/2018 by InyoPools Product Specialist Megan C.

A Check Valve of choice is used for preventing backflow and three of the Ball Valves Please view page 9 of the manual for the layout instructions. http://images.inyopools.com/cloud/documents/heatpro-hp21404t-owners-manual.pdf
 Reply


?     Asked on 4/7/2018 by

Are these units brand new or refurbished?
 Reply

A  Answered on 4/9/2018 by InyoPools Product Specialist Joe S.

Are of the Heat Pumps are New units. We may from time to time carry a Scratch and Dent unit. 
 Reply


?     Asked on 4/6/2018 by Jeffrey Robbins

What size concrete slab will I need to mount the heat pump on? Thank you
 Reply

A  Answered on 4/6/2018 by InyoPools Product Specialist Megan C.

The minimum is a 3'x3' equipment slab. 
 Reply


?     Asked on 4/6/2018 by Chad

I have a 22x13 pool with a spa that has a 6' diameter in Southwest Florida. Is this size heater adequate for heating the spa and pool?
 Reply

A  Answered on 4/6/2018 by InyoPools Product Specialist Lennox H.

Hi, Chad. Yes, this size unit is adequate to heat your pool. 
 Reply


?     Asked on 4/6/2018 by Jeff

I have a pool around 27,000 gallons, about 576 ft2. I live in Long Island & would like to heat the water 15 degrees over ambient temp 3-4 months of the year. If it's 70 degrees outside, for example, I'd like to get the pool water to 85 degrees. How much electricity (kwH) would you estimate one of your heat pumps to use for that on a monthly basis? I was looking at a 140,000 BTU unit. Would that size be correct? Thanks.
 Reply

A  Answered on 4/9/2018 by InyoPools Product Specialist Megan C.

Please refer to our guide for How Much Does It Cost To Run A Pool Heater  http://www.inyopools.com/Blog/how-much-does-it-cost-to-run-a-pool-heater/ Yes the Hayward Heat Pro Heat Pump 140,000 BTU - HP21404t is the ideal unit for your pool application or the Hayward Heat Pro Heat Pump 140,000 BTU (Low Ambient) - HP21404TC
 Reply


?     Asked on 4/5/2018 by Mike

Do I need a bypass valve? If so, what kind? Anything else needed to install this? Thank you
 Reply

A  Answered on 4/5/2018 by InyoPools Product Specialist Joe S.

Automatic erosion type chlorinators, if used, must be installed downstream (between the heat pump and the pool) of the heat pump, and a check valve (or Hartford Loop) installed in a manner that will not allow the raw chlorine to drain back to the heat pump when the water pump is off. Failure to follow the instructions may result in property damage.The heat pump is designed for a maximum flow rate of 75 GPM. An External Bypass Assembly can be added to regulate the flow rate through the heat exchanger to prevent damage. Failure to install an External Bypass Assembly with a flow rate of 75 GPM or higher will void the warranty.
 Reply


?     Asked on 4/4/2018 by Jeff

What is the maximum amperage? Thank you
 Reply

A  Answered on 4/5/2018 by InyoPools Product Specialist Kevin G.

Hello, the maximum breaker size is 60 amps. 
 Reply


?     Asked on 4/3/2018 by Matt

pool size is 20x40 3.5-8ft. deep 30,000 gals Lowest average nighttime temp here in Dayton, Ohio for May-Sept is in the low 60's, not looking to expand the swim season, so plan on mid May-early September. How can I determine cost of running this unit when electricity is (7cents/kwh). I assume the result is the cost per hour to run, but I assume it doesn't run constantly. Is there any way to get a ballpark calculation of how much it would run when the desired water temperature is 85 degrees.
 Reply

A  Answered on 4/5/2018 by InyoPools Product Specialist Megan C.

Please refer to our HTG (How to Guide) for How Much Does It Cost To Run A Pool Heater? http://www.inyopools.com/Blog/how-much-does-it-cost-to-run-a-pool-heater/
 Reply


?     Asked on 4/2/2018 by Edward Worrell

What type of DE pool filter would work with this heater with a 15,00 gallon inground pool?
 Reply

A  Answered on 4/2/2018 by InyoPools Product Specialist Lennox H.

Hi, Edward. You can use any size DE Filter with this unit as long as if the filter flow rate meets or exceed your pump's flow rate. 
 Reply


?     Asked on 3/21/2018 by Jeff

Was looking at a Trane TR21474T one of the primary reasons was it has wiring and board within weather proof enclosure that protects from Mice (a big problem in our area) , see that it is made by Hayward and very similar to the HP21404T, does that Hayward model also provide the same wiring enclosure?
 Reply

A  Answered on 3/30/2018 by InyoPools Product Specialist Lennox H.

Hi, Jeff. The HeatPro units also have that box that house the PCB and wiring. 
 Reply


?     Asked on 3/21/2018 by Rob

Can the heat pump plug into standard 120 gfci outlet that the pool pump is plugged into or does it need a dedicated line
 Reply

A  Answered on 3/23/2018 by InyoPools Product Specialist Joe S.

Hello Rob this unit must be installed to it's own 42-60 amp dedicated breaker. This heat pump must be connected to a bonding grid with a solid copper conductor wire gauge 8 AWG or larger to comply with Article 680 of the NEC. All Hayward heat pumps are designed for copper conductors only. The National Electrical Code (NEC) in Article 680, and most other codes require that all metallic components of a pool structure, including reinforcing steel, metal fittings and above ground equipment, be bonded together with a solid copper conductor wire gauge 8 AWG or larger. The heat pump, along with pumps and other pool equipment must be connected to this bonding grid. A bonding lug is provided on the rear of the base pan of the heat pump to facilitate bonding.
 Reply


?     Asked on 3/16/2018 by paul

I have the hp21404t which I ran 6 awg with a 50 amp gfci do I need to hook up a neutral to the line side of the gfci
 Reply

A  Answered on 3/16/2018 by InyoPools Product Specialist Lennox H.

Hi, Paul. A neutral line is not required for 230 volts power. 
 Reply


?     Asked on 3/15/2018 by Johnny

Can I plumb this heater with 1.5" pipe or is there some other recommended sized?
 Reply

A  Answered on 3/15/2018 by InyoPools Product Specialist Kevin G.

Hello, you can plumb the heat pump with 1.5" pipe. Please note that you will need to use a 2" to 1.5" reducer fitting.
 Reply


?     Asked on 3/14/2018 by John

I have a couple questions, first, where can I purchase the check valve and bypass valves for this heat pump? Second, how does one measure the flow rate going through the heat pump? Does the unit automatically do this and give an error LED when it exceeds the maximum flow rate?
 Reply

A  Answered on 3/14/2018 by InyoPools Product Specialist Lennox H.

Hi, John. Here is a list of Check Valve and Ball Valves that we carry that you can use depending on your pipe size. The easiest way to measure your flow rate is to install a Flow Meter. If the flow rate is not met the unit will give you either a Lo or Hi Flow error code. 
 Reply


?     Asked on 3/9/2018 by David

Will 140K BTU be adequate for a 19x45 inground pool in south central PA? Average depth goes from 3.5' to 5.5'. Also does this unit also cool?
 Reply

A  Answered on 3/12/2018 by InyoPools Product Specialist Lennox H.

Hi, David. This unit will be adequate to heat a pool of your size, however, not effectively depending on the desired temperature. This unit does not cool, only heat.
 Reply


?     Asked on 2/27/2018 by Bobby

If I pay 18 cents per kwh, how much will this unit cost per hour to run?
 Reply

A  Answered on 2/27/2018 by InyoPools Product Specialist Lennox H.

Hi, Bobby. Using the information in our How Much Does it Cost to Run My Pool Heater? it will cost about $1.26 to operate the HP21404T an hour. 
 Reply


?     Asked on 2/25/2018 by Bill

I am going to purchase the 140,000 Hayward heat pump in March. This is my first Heat pump that I am buying. Accept for the unit itself and literature is anything else included such as bypass valves or anything else.
 Reply

A  Answered on 2/26/2018 by InyoPools Product Specialist Hector F.

These units come with the 2-inch unions for plumbing connections as well but no valves. 
 Reply


?     Asked on 2/23/2018 by Bill

Hello, I will be buying this unit in March, my question is I have approximately 100 feet of electrical wiring to put in from the circuit breaker box in the house to the sub panel and then to the heater. 50 feet of it will be underground, what gauge electrical wire is typically used for this unit
 Reply

A  Answered on 2/23/2018 by InyoPools Product Specialist Kevin G.

Hello, this gauge will determined by your licensed Hayward installer and we do not recommend these pumps to be installed by the customer. 
 Reply


?     Asked on 2/15/2018 by Digby

Can you supply hp21404t in 220v single phase 50 hz spec . You will be asked to ship to Plantation FLA .
 Reply

A  Answered on 2/16/2018 by InyoPools Product Specialist Lennox H.

Hi, Digby. These units are not available in 50 hz. 
 Reply


?     Asked on 2/15/2018 by Bill

What is the recommended BTUs for a 15,000 gallon pool in South Central Pennsylvania? Our goal is to raise the natural temperature of the pool (which is about 75 degrees in the summer) to 80 degrees. We are not trying to extend the season beyond the norm.
 Reply

A  Answered on 2/16/2018 by InyoPools Product Specialist Lennox H.

Hi, Bill. A minimum of 110K BTU Heat Pump will effectively heat a 15,000 gallon pool. 
 Reply


?     Asked on 2/12/2018 by mike

Hi, I live in St. Louis I have a 34x14 3ft to 9ft deep pool. What size heater is best if i want to keep it around 85?
 Reply

A  Answered on 2/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Mike. A 133-140K BTU or higher is the size that I will recommend for a pool your size pool and in the region, you're located in.
 Reply


?     Asked on 2/11/2018 by Allen

Hi, I live in northern Florida, have a 15x30 pool, about 15k gallons. Pool is partially shaded throughout the day. Would like to heat to around 83 starting in March and thru October. Putting aside the 140btu will heat faster, is it substantial overkill, or would the 125k be able to achieve those goals as strongly?
 Reply

A  Answered on 2/12/2018 by InyoPools Product Specialist Lennox H.

Hi, Allen. A 125K BTU would be able to heat and maintain a temperature of 83 degrees in a 15K pool in northern FL. 
 Reply


?     Asked on 1/28/2018 by Miguel

On the installation manual, it shows `1 valve on the inlet and one valve on the outlet, it also shows a bypass valve... is this necesary? i know many heatpumps have internal bypass
 Reply

A  Answered on 1/29/2018 by InyoPools Product Specialist Lennox H.

Hi, Miguel. A manual bypass is required for these units if the flow rate exceeds 75 GPM. 
 Reply


?     Asked on 1/17/2018 by Brad

Want to buy a 140000 btu. Heat pump for my 18x36 inground pool. I live in Maryland. Is this an appropriate choice?
 Reply

A  Answered on 1/18/2018 by InyoPools Product Specialist Lennox H.

Hi, Brad. Depending on when you want to open and close your pool, this HP21404T or the HP21404TC (low ambient) model is sufficient.  
 Reply


?     Asked on 1/1/2018 by Mark Sunkel

your answers on breaker size is confusing, you say 60 amp in necessary then say 50 is minimum requirement
 Reply

A  Answered on 1/2/2018 by InyoPools Product Specialist Hector F.

This unit requires a 50 (min) or 60 (max) amp 230 volts breaker.
 Reply


?     Asked on 11/28/2017 by Walter Ballard

Do you have a Heywood dealer in the Naples, Fl area?
 Reply

A  Answered on 11/28/2017 by InyoPools Product Specialist Hector F.

We do not have any storefronts but these units very often ship out of a Florida vendor. 
 Reply


?     Asked on 10/23/2017 by Tyler Wood

Are the bypass valves necessary. Can i leave them open and run my pump when the heater is off?
 Reply

A  Answered on 10/24/2017 by InyoPools Product Specialist Lennox H.

HI, Tyler. A Manual Bypass is necessary for these top two reasons. If the flow rate of the pump exceeds the maximum flow rate of the unit and to cut off water to the unit when not in use. Yes, you can leave the valves open running water through the unit when it's not in use. 
 Reply


?     Asked on 10/23/2017 by Patrick

I live in Phoenix and have a 25,000 gallon pool with about 630 feet of surface area. Is there a formula to figure recommended BTUs?
 Reply

A  Answered on 10/24/2017 by InyoPools Product Specialist Stacey M.

Hello Patrick, there is a blog about Sizing Your Pool Heater, which takes you step by step on how to find the size you would like.
 Reply


?     Asked on 10/4/2017 by Mario

Is it necessary to pipe in a bypass valve. My current unit, an AquaComfort was not piped in that way.
 Reply

A  Answered on 10/4/2017 by InyoPools Product Specialist Lennox H.

Hi, Mario. I would recommend installing a manual bypass that way if your flow rate exceeds 75GPM you can regulate it and also shut off the flow to the unit when it's not being used. 
 Reply


?     Asked on 9/29/2017 by mario

I'm ready to buy this item. I'm replacing an AquaComfort unit that the nameplate says 230V. This Heat Pro calls for 240V. Will there be a problem? I'm not home for the next 2 weeks so I can't check the actual voltage in my home. Thanks
 Reply

A  Answered on 10/4/2017 by InyoPools Product Specialist Lennox H.

Hi, Mario. That will not be an issue as long as the breaker size is sufficient. 
 Reply


?     Asked on 9/24/2017 by don wolfeld

have a old kopek heat pump 100 btus will it be a lot of electrical or plumbing to install your 140 btu heat pump where old one is now and will it heat my 10.000 GALLON POOL FASTER AND WILL MY ELECTRIC USE BE MORE MY OLD HEAT PUMP IS NOW 14 YEARS OLD THANKING YOU IN ADVANCE
 Reply

A  Answered on 9/25/2017 by InyoPools Product Specialist Lennox H.

Hi, Don Wolfeld. You can use this Hayward 140K BTU unit as a replacement, however, the electrical and plumbing will be different. This unit requires a 50-60 amp 230 volts, single phase breaker. 
 Reply


?     Asked on 9/13/2017 by

where does the white neutral wire attach to in the hp21404t?
 Reply

A  Answered on 9/14/2017 by InyoPools Product Specialist Lennox H.

Hi. These units do not require a neutral wire for the electrical connection. This unit requires a 60 amp, 230 volts, single phase electrical connection. 
 Reply


?     Asked on 8/17/2017 by Lorenzo

Will this work in the Pittsburgh area for a 24 foot 54 inch deep pool? My biggest concern is extending the season heck it's August and we are seeing temps in 50s at night I already use solar cover which helps but when the day light temps start to stay lower it's going to make the temps suffer. been contiplating the 125k or this one.
 Reply

A  Answered on 8/17/2017 by InyoPools Product Specialist Andy O.

Hello Lorenzo- For your area and pool size I would recommend going no smaller than a 140k Heat pump. This will get you the best efficiency as well as extend the season to April-September. I would also recommend using a solar cover or liquid solar cover such as Natural Chemistry COVER FREE 1 Gallon - 07109 to retain the heat in the pool.
 Reply


?     Asked on 8/16/2017 by Kenny

What are the electrical requirements for the HP21404T
 Reply

A  Answered on 8/17/2017 by InyoPools Product Specialist Joe S.

This unit will be single phase 60 HZ, requires a Minimum Overload Protection  50 with a max 60 amp breaker.
 Reply


?     Asked on 8/7/2017 by Bob

The owners manual says to use 2" PVC pipes, but the description says the unions are CPVC -- which is not compatible with PVC. Are the unions really CPVC?
 Reply

A  Answered on 8/8/2017 by InyoPools Product Specialist Alex V.

Bob, Yes the unions are CPVC. PVC is a thermoplastic polymer, while CPVC is a thermoplastic produced by the chlorination of PVC resin. PVC is typically used for a wide number of applications, while CPVC is mostly used for hot and cold water pipes (pool heaters/heat pumps). They can be used/plumbed together. 
 Reply


?     Asked on 8/4/2017 by michael s drutman

does haywood 140000 btu pool heater come without a remote control
 Reply

A  Answered on 8/5/2017 by InyoPools Product Specialist Alex V.

Michael, The Hayward Heat Pro does not have a remote control. 
 Reply


?     Asked on 7/24/2017 by Dennis

Does this unit have to be installed in the sun for maximum heating ability? My filter is currently installed in a shaded area of my property.
 Reply

A  Answered on 7/25/2017 by InyoPools Product Specialist Lennox H.

Hi, Dennis. This unit does not have to be installed in direct sun light. It must be installed outside with 24" of clearance on all side and 72" on the top. 
 Reply


?     Asked on 7/21/2017 by FRANK

HAVE A POOL 42 X 22 SUMMER AIR TEMPERATURE IS BETWEEN 65 TO 80 DEG. WOULD THE 140000 BTU PUMP WILL BE ENOUGH TO KEEP THE WATER TEMPERATURE AT 85 DEG
 Reply

A  Answered on 7/22/2017 by InyoPools Product Specialist Lennox H.

Hi, Frank. The HP21404T unit can be used to heat a 42' x 22' pool. If you want a faster temperature increase, then you may need to get multiple units.
 Reply


?     Asked on 7/14/2017 by John O

I live in New York, Long Island. I have a saltwater pool , solar heat and I want to add the heat pump. The water from the solar will go into the heat pump. That is not a problem is it? Then from the heat pump to the salt water chlorinator and then to the pool , how does that sound?t
 Reply

A  Answered on 7/23/2017 by InyoPools Product Specialist Alex V.

John, That shouldn't be an issue. Please be sure to install a bypass and also a check valve in between the salt cell and heat pump. 
 Reply


?     Asked on 7/8/2017 by Joe

I'm looking for a heat pump that has automatic bypass so when the heater kicks off that I can still run my pool pump for filtering purposes.I normally just leave my pump on all the time.Everything I've read says that running your pool water through the heat pump will cause premature wear. I will install a manual bypass for extreme servicing of the heat pump if necessary but I don't want to have manually valve every time my heat pump is not calling for heat. Do you know of any??
 Reply

A  Answered on 7/23/2017 by InyoPools Product Specialist Alex V.

Joe, Unfortunately, none of the models we carry have an automatic bypass. You can install a manual one. 
 Reply


?     Asked on 7/4/2017 by Adam

What should the ph, alkaline levels be for safe operation and warranty?
 Reply

A  Answered on 7/5/2017 by InyoPools Product Specialist Lennox H.

Hi, Adam. You will need to keep the pH at 7.4-7.6 ppm and the Total Alkalinity at 80 - 120 ppm. 
 Reply


?     Asked on 7/1/2017 by Joe

Looking to purchase the Hayward HP21404t. Does this unit have an internal bypass valve? Want to be able to run pump for filtering, when not heating.
 Reply

A  Answered on 7/4/2017 by InyoPools Product Specialist Alex V.

Joe, The heat pump does not have an internal bypass. A bypass will need to be plumbed in when the heat pump is installed. 
 Reply


?     Asked on 6/26/2017 by clive

Hi Regarding HP21404T The refrigerant line water jacket has fractured at the coupling. Where can I find part numbers to order replacement parts? Clive 250 715 8632
 Reply

A  Answered on 6/26/2017 by InyoPools Product Specialist Alex V.

Clive, I would recommend calling Hayward with the serial number on the unit to confirm if the parts you are looking for are available as replacement parts. You can reach them at 888-429-9273. 
 Reply


?     Asked on 6/20/2017 by John

Just purchased the Hayward HeatPro HP21404T and was wondering which port is lower on the heat exchanger side of the system. I want to add a drain to the plumbing but don't know if the IN port or OUT port is lower to on the coil. Please advise. Thanks, John
 Reply

A  Answered on 7/23/2017 by InyoPools Product Specialist Alex V.

John, Both ports are on the back of the heater next to each other. One is not higher or lower than the other. 
 Reply


?     Asked on 6/10/2017 by Natnor

Looking to purchase a Haywaerd heat pump for a 24" wide X 54" high round pool which model would be the best one. Also what is the added utility cost per month with the heater.
 Reply

A  Answered on 8/5/2017 by InyoPools Product Specialist Alex V.

Natnor, For a 24' round pool, I would recommend at least a 95k btu model or higher. Please keep in mind that these units run on 230/240v and need at least a 60 amp breaker. The cost can vary. I would recommend contacting your electric company with the specs on the heat pump. They will be able to calculate the approximate cost. 
 Reply


?     Asked on 6/9/2017 by Robert Schwartz

Just a comment-As there seems to be competing answers on required breaker size, Hayward technical support has told me that 50 amp breaker is fine on this unit. Perhaps they are wrong.
 Reply

A  Answered on 6/10/2017 by InyoPools Product Specialist Patrick P.

Hi Robert, That is good information to know! We will post your comment to the website. Thank you very much for the information.
 Reply


?     Asked on 6/8/2017 by DUANE

I am considering ordering this unit. Main question I have, is it already charged or will I have to charge the freon myself?
 Reply

A  Answered on 6/8/2017 by InyoPools Product Specialist Patrick P.

Hi Duane, This is already charged with refrigerant.
 Reply


?     Asked on 6/8/2017 by Ricardo

What is the warranty for this device? What are the steps to follow if it is delivered with a problem or a problem occurs during the season? Do I call you and you dispatch a local technician or do I deal directly with Hayward?
 Reply

A  Answered on 6/11/2017 by InyoPools Product Specialist Lennox H.

Hi, Ricardo. The Warranty Terms are available in the HeatPro® HP21404T Manual. If the unit has any issues prior to installation like damages you'll contact us, once the unit is installed you will have to contact Hayward.
 Reply


?     Asked on 6/8/2017 by Sal C.

Is a 50 amp circuit enough to supply this unit or must it be a 60 amp?
 Reply

A  Answered on 6/8/2017 by InyoPools Product Specialist Patrick P.

Hi Sal, This will require a 60 amp circuit.
 Reply


?     Asked on 6/7/2017 by

I have a free 50 amp circuit out by my pool. Will that be enough amperage to operate this heat pump or does it need to be 60 amp?
 Reply

A  Answered on 7/2/2017 by InyoPools Product Specialist Alex V.

Hello, Unfortunately, you will need a 60 amp breaker for this model heat pump. 
 Reply


?     Asked on 6/6/2017 by dobrin dancuta

This is the second time I send to you this question: I'm interested in purchasing the heat pump above; when do I have to make the online payment for receiving the package between 1st and 5th of July ? Adress for delivery is Pittsford NY 14534. Thank you, Dobrin
 Reply

A  Answered on 6/18/2017 by InyoPools Product Specialist Patrick P.

We would suggest Monday June 26th.
 Reply


?     Asked on 6/6/2017 by Allen

Knowing that the HP21402T requires a 60 amp breaker at the house electrical panel, what should the wire gauge that will be running out to the unit- 12AWG or 10 AWG. Second, is it recommended to have a manual shut off next to the unit!
 Reply

A  Answered on 6/26/2017 by InyoPools Product Specialist Lennox H.

Allen. To determine the wire size you will need to consult an electrician. A manual shut off it not required. the unit is activated by the water pressure switch once flow is detected. 
 Reply


?     Asked on 6/6/2017 by Tina Brandi

Will the electric heat pump work if installed in a concrete room next to the pool filter instead of in the outside air
 Reply

A  Answered on 6/13/2017 by InyoPools Product Specialist Patrick P.

Hi Tina, no the heat pump does need to be outside as the heat pump draws in the outside air to heat the water. When the heat pump is heating it actually outputs cold air and if the heat pump is inside then the air in the room gets cold and then the heat pump has a hard time heating.
 Reply


?     Asked on 6/6/2017 by dobrin dancuta

Hi, I'm interested in purchasing the Hayward Heat Pro Heat Pump 140,000 BTU - HP21404; I'll be overseas till early July; Can you organize the transport so as to deliver the unit between JULY 1st and JULY 5th ? I can have a spot for installing on July 6th. My adress is in Pittsford NY 14534 Thank you, Dobrin
 Reply

A  Answered on 6/11/2017 by InyoPools Product Specialist Patrick P.

Hi Dobrin, I would suggest placing your order on June 26th to hit this delivery window.
 Reply


?     Asked on 6/4/2017 by Doreen

Will this heater be large enough for a 18 x 36.5 foot inground pool. My pool depth ranges from 8.5 ft. to 3. 5 feet.
 Reply

A  Answered on 6/6/2017 by InyoPools Product Specialist Lennox H.

Hi, Doreen. Yes, this 140,000 BTU unit will be able to heat an 18' x36'.5" inground pool depending on your location and desired pool temperature.
 Reply


?     Asked on 6/4/2017 by dobrin dancuta

Please let me know what the minimum temperature outside has to be for the Heat Pro Heat Pump 140,000 BTU to start working. thank you, Dobrin
 Reply

A  Answered on 6/4/2017 by InyoPools Product Specialist Stacey M.

Hello, depending on temperature best results are when 60 degrees and higher.
 Reply


?     Asked on 6/3/2017 by Dobrin

What is the minimum temperature the unit start working ?
 Reply

A  Answered on 6/4/2017 by InyoPools Product Specialist Stacey M.

Hello, depending on desired temperature around 60-70 degrees, these are more working off flow more than temperature.
 Reply


?     Asked on 6/3/2017 by Dobrin

IS YOUR PRODUCT BRAND NEW AND SEALED ?
 Reply

A  Answered on 6/4/2017 by InyoPools Product Specialist Hector F.

Yes, these units are all new and sealed unless specifically stated as other wise.
 Reply


?     Asked on 6/1/2017 by BobNJ

Why are Hayward heat pumps so much lighter than similar pumps? Is there different material--better or cheaper? Any ideas.
 Reply

A  Answered on 6/8/2017 by InyoPools Product Specialist Lennox H.

Hi, BobNJ. It all depends on if you're comparing the unit shipping/carton weight of one unit to the net weight of another. Some brochures provides both some provides one or the other.
 Reply


?     Asked on 5/30/2017 by phil hodgson

where is the model and serial # located on the pump
 Reply

A  Answered on 6/1/2017 by InyoPools Product Specialist Lennox H.

Hi, Phil. The serial number is located on the inside of the unit, you'll have to remove the front panel.
 Reply


?     Asked on 5/29/2017 by Josh

Is there a picture showing where the electric is attached to the heat pump so I can figure how much I need. A pic for the 125 and 140000.
 Reply

A  Answered on 5/29/2017 by InyoPools Product Specialist Hector F.

Page 12 of the Heatpro manual shows the wiring diagram.
 Reply


?     Asked on 5/29/2017 by ROBERT BURTON

WE HAVE TURNED ON THE HEATER ITS BLOWING COLD AIR OUT OF THE TOP VENT THE POOL IS NOT HEATING UP we set the gauge for pool and turned up to the desired temperature with all the sounds like it is working why is there no heat?
 Reply

A  Answered on 6/3/2017 by InyoPools Product Specialist Lennox H.

Hi, Robert. Heat Pump takes in heat and releases cold air while heating. It's also designed to slowly heat. If you think the unit is not working to can contact the manufacturer or a technician to take a look at the unit.
 Reply


?     Asked on 5/28/2017 by

Does this unit cool as well as heat?
 Reply

A  Answered on 5/28/2017 by InyoPools Product Specialist Lennox H.

Hi. Unfortunately, this unit does not have the ability to cool.
 Reply


?     Asked on 5/28/2017 by

I have 18 by 36 kidney shape pool with 8foot deep end. what size heat pump would I need
 Reply

A  Answered on 5/28/2017 by InyoPools Product Specialist Lennox H.

Hi. Yes, this unit is adequate to heat an 18'x36' pool. Keep in mind heat pumps are reliant upon the ambient air temperature.
 Reply


?     Asked on 5/28/2017 by

I have 18 by 36 kidney shape pool with 8foot deep end. what size heat pump would I need
 Reply

A  Answered on 6/1/2017 by InyoPools Product Specialist Lennox H.

Hi. This 140,000 BTU Heat Pump is adequate to heat an 18' x36' pool. If you would like a smaller unit we will need to know the desired pool temperature, the state you're located in and the desired run time.
 Reply


?     Asked on 5/27/2017 by Brian

My pool is 18' wide x 43' long (rectangle), 3.5 to 8' deep, Approx 34000.00 gallons... Will the Hayward Heat Pro Heat Pump 140,000 BTU heat this pool properly? We want to sustain a temperature of around 70 - 78 degrees.
 Reply

A  Answered on 5/27/2017 by InyoPools Product Specialist Patrick P.

Hi Brian, Yes this would be a suitable heater for your sized pool and temp. requirements. Please note that this would be to just extend the season by a month or so in the spring as well as the fall and would not maintain these temps. in the winter if you're up north.
 Reply


?     Asked on 5/25/2017 by Tia

Is this unit overkill for my 24' above ground pool?
 Reply

A  Answered on 5/26/2017 by InyoPools Product Specialist Stacey M.

Hello Tia, that depends on how quickly you want to heat your pool.  110k heat pump would be fine.
 Reply


?     Asked on 5/22/2017 by

Other literature suggests this HP requires a 50 Amp breaker, could you clarify whether it is 50 or 60? Thank you.
 Reply

A  Answered on 5/27/2017 by InyoPools Product Specialist Lennox H.

Hi. A 60 amp 230 volt breaker is required for this unit.
 Reply


?     Asked on 5/18/2017 by Ray M.

Does this unit come with the union connectors to plumb to pool input/output lines?
 Reply

A  Answered on 5/18/2017 by InyoPools Product Specialist Hector F.

Yes, these units come with the unions.
 Reply


?     Asked on 5/18/2017 by

Where is this heater manufactured?
 Reply

A  Answered on 5/19/2017 by InyoPools Product Specialist Lennox H.

Hi. These units are manufactured in the USA.
 Reply


?     Asked on 5/12/2017 by

So the wiring requires a 240 supply single phase so where does the common go? L1 and L2 connect together then common connect on second terminal?
 Reply

A  Answered on 5/13/2017 by InyoPools Product Specialist Lennox H.

Hi. The common can go to either the L1 or L2 terminal. This unit must be professionally installed to maintain the warranty.
 Reply


?     Asked on 5/11/2017 by Chris

Hi, I'm looking to replace my heater. My ingound pool is roughly 20×40' and 33,000 gallons. Is this the right size?
 Reply

A  Answered on 5/11/2017 by InyoPools Product Specialist Lennox H.

Hi, Chris. This unit will be sufficient for your size pool.
 Reply


?     Asked on 5/11/2017 by Brian

Is there a built in GFI on this unit or does one have to be installed?
 Reply

A  Answered on 5/12/2017 by InyoPools Product Specialist Lennox H.

Hi, Brian. This unit does not come with a built-in GFI, once will have to be installed. 
 Reply


?     Asked on 5/10/2017 by

What is the kilowatts for this heater
 Reply

A  Answered on 5/12/2017 by InyoPools Product Specialist Lennox H.

Hi. We only have the input kW which is 7.2.
 Reply


?     Asked on 5/10/2017 by Mike cioffi

Electric or gas if it is electric what would I need to put this into my electrical service box
 Reply

A  Answered on 5/10/2017 by InyoPools Product Specialist Lennox H.

Hi, Mike. This unit will need to be powered by a dedicated 60 amp 240 volt breaker.
 Reply


?     Asked on 5/2/2017 by Diego

I'm thinking of purchasing either the Hayward HP21404t or the Pentair 460934. Both are 140K BTU but I'm not sure which one to select. What are the major differences?
 Reply

A  Answered on 5/5/2017 by InyoPools Product Specialist Lennox H.

Hi, Diego. The location of plumbing and the footprint of the units are the major difference.
 Reply


?     Asked on 4/27/2017 by Ed

My breaker running to the pool is currently 60amps. Currently I have a motor (11amps), blower (5.5amps) and a spa motor 14amps connected to the electrical box. Will I need to increase the total amps to run the HP21404T Hayward heat pump?
 Reply

A  Answered on 4/28/2017 by InyoPools Product Specialist Scott W.

That heat pump needs its own 60 amp breaker.
 Reply


?     Asked on 4/26/2017 by Keith

I have a pool around 22,000 gallons, about 490 ft2. I live in central CA & would like to heat the water 15 degrees over ambient temp 3-4 months of the year. If it's 70 degrees outside, for example, I'd like to get the pool water to 85 degrees. How much electricity (kwH) would you estimate one of your heat pumps to use for that on a monthly basis? I was looking at a 140,000 BTU unit. Would that size be correct? Thanks.
 Reply

A  Answered on 4/26/2017 by InyoPools Product Specialist Scott W.

You would be looking at about $110-160 a month. It will be on the higher end initially because it will have to go from 70 to 85 degrees but once it is there all it has to do is regulate your water temperature and will go toward to lower end for cost.
 Reply


?     Asked on 4/25/2017 by Steven Daniel

I have a 20,000 gallon Pool in central Florida. We like to keep our pool around the middle 80's from April thru October. About how hours per day would you need to run your heat pump?
 Reply

A  Answered on 4/25/2017 by InyoPools Product Specialist Scott W.

It will depend on the weather everyday, but the heat pump is set up to turn on whenever the water temperature goes below what you set your desired temperature and runs until it is back to that temperature, and will run as long as your pool pump is on.
 Reply


?     Asked on 4/25/2017 by

i just bought one of these from you guys. Question: what is the height of the centerline of the inlet and outlet ports from the ground? thx!
 Reply

A  Answered on 4/26/2017 by InyoPools Product Specialist Lennox H.

Hi. Unfortunately, we're unable to provide you with the info that you're requesting at this time.
 Reply


?     Asked on 4/25/2017 by

what is the length width on model hp21404t heat pump
 Reply

A  Answered on 4/25/2017 by InyoPools Product Specialist Scott W.

The dimensions are 44" in height, 30.25" in width, and 34" in depth.
 Reply


?     Asked on 4/16/2017 by KATHI L DOUCET

Can we use the heat pro in an above ground pool? Pool size is 12,0000 also wondering if this pump is more than we need. We love in New Hampshire.
 Reply

A  Answered on 4/16/2017 by InyoPools Product Specialist Scott W.

Yes, you can use it for an above ground pool as long as you are able to hook up a 60 amp breaker for that heat pump.
 Reply


?     Asked on 4/9/2017 by Stephen Medeiros

I have a 18x40 with an L shape pool, maybe 33K gallons. I am looking for a sufficient heat pump (electric). What do you suggest. I was looking at the HP21404T Heatpro, but open to other options. Live in Massachusetts and looking to keep pool in low 80's from Mid May and through Sept. Thanks.
 Reply

A  Answered on 4/10/2017 by InyoPools Product Specialist Scott W.

The 140,000 BTU model is going to be the most efficient for your pool size and location.
 Reply


?     Asked on 4/9/2017 by Eric K

Do you recommend a concrete pad for installation and if so, does this unit have attachments to secure it on that pad? What would be the minimum dimensions of the pad if you recommend?
 Reply

A  Answered on 4/10/2017 by InyoPools Product Specialist Stacey M.

Hello Eric, There are clip attachments that come with your heat pump unit to secure your heat pump the the concrete.  Standard size for the slab is 3x3.
 Reply


?     Asked on 4/5/2017 by Lisa Poche

Will the Haywood Pool heater HP21404T work for an inground pool 18x36 33,000 gallon?
 Reply

A  Answered on 4/5/2017 by InyoPools Product Specialist Patrick P.

Hi Lisa, Yes this would be the Heat Pump we suggest for a 33,000 gallon pool. Please note that heat pumps do take longer to heat a pool than a gas heater but they cost a fraction of the price to operate, so you can run the heat pump longer without spending a ton of money on operational costs.
 Reply


?     Asked on 3/31/2017 by Bryan

I live in Arizona and am selling my house and need to replace our electronic heat pump. We have a 15,000 gallon pool and want to buy the least expensive unit possible that will work for our pool. What do you suggest? Thank you.
 Reply

A  Answered on 3/31/2017 by InyoPools Product Specialist Scott W.

With a pool that size and location you would be good with the 125,000 BTU model, HP21254T.
 Reply


?     Asked on 3/30/2017 by Bob

Is it ok to use aluminum wire from my 60 amp breaker to my sub panel, about 65 ft away, then use copper wire from the sub panel to the HP21404t. This is what the electrician has suggested.
 Reply

A  Answered on 3/30/2017 by InyoPools Product Specialist Andy O.

Hello Bob- Unfortunately, you would have to contact Hayward at 908-355-7995 as we do not deal with installations.
 Reply


?     Asked on 3/26/2017 by Dennis

I have a 30000 pool spa combo in NJ. Would this pump be big enough to heat both? Only looking to use it may-sept.
 Reply

A  Answered on 3/27/2017 by InyoPools Product Specialist Lennox H.

Hi, Dennis. This unit will be able to heat a 30,000 gallon pool.
 Reply


?     Asked on 3/21/2017 by Ryan

Just purchased the HP21404t Heat Pump from you. Wondering if you have fitting that work best with the PVC connection on the unit?
 Reply

A  Answered on 3/22/2017 by InyoPools Product Specialist Andy O.

Hello Ryan- Here is a link to the unions for the heat pro, http://www.inyopools.com/Products/07501352042064.htm?Keywords=spx3200unkit. Is that what you are looking for?
 Reply


?     Asked on 3/20/2017 by Joseph

Hello. I live near woodstock, NY. Have a in ground pool. 25,000 gallons. Partial shade most of the day. Would the 140K BTU heat pump keep this size pool at the desired temperature during the swim season(May to Oct)? Thank you for your help.
 Reply

A  Answered on 3/21/2017 by InyoPools Product Specialist Lennox H.

Hi, Joseph. Yes, this unit will be sufficient for your size pool.
 Reply


?     Asked on 3/18/2017 by Ed

I live in Connecticut and have a 17 x 42 foot in ground pool. I would like to keep the pool heat at 80 from May to mid September. Would the Hayward HP21404T be sufficient?
 Reply

A  Answered on 3/20/2017 by InyoPools Product Specialist Lennox H.

Hi Ed, The HP21404T would be sufficient for your size pool.
 Reply


?     Asked on 3/13/2017 by Mike

Hello. I live near Albany, NY. Have a 16' x 33' in ground pool. 25,000 gallons. Partial shade most of the day. Looking to maintain temperature around 82 degrees during swim season (mid-May to mid-September). I use a solar cover religiously. Would the 140K BTU heat pump keep this size pool at the desired temperature during the swim season? Thank you for your help.
 Reply

A  Answered on 3/15/2017 by InyoPools Product Specialist Andy O.

Hello Mike- The Hayward Heat Pro Heat Pump 140,000 BTU HP21404t would be able to heat your pool to your desired temperature for your swimming season.
 Reply


?     Asked on 3/8/2017 by Mark

I live in Tampa Florida and have a 28ftx21 foot salt water pool about 10,500gal is the 140,000btu overkill
 Reply

A  Answered on 3/9/2017 by InyoPools Product Specialist Lennox H.

Hi, Mark. This unit will provide more heat than you'll need for your size pool but it will heat your pool faster.
 Reply


?     Asked on 3/8/2017 by Mark

I live in Tampa Florida and have a 28ftx21 foot salt water pool about 10,500gal is the 140,000btu overkill
 Reply

A  Answered on 3/9/2017 by InyoPools Product Specialist Lennox H.

Hi, Mark. This unit will provide more heat than you'll need for your size pool but it will heat your pool faster.
 Reply


?     Asked on 3/8/2017 by Kevin

Do you do installs of pool heat pumps?
 Reply

A  Answered on 3/8/2017 by InyoPools Product Specialist Megan C.

Hello, Kevin. Unfortunately, we do not offer service or installation on equipment. I recommend contacting Hayward at 1-866-772-2100 for a recommendation of installers in your area.
 Reply


?     Asked on 3/5/2017 by

how big of a propane container do I need for a 14.000 btu heater?
 Reply

A  Answered on 3/6/2017 by InyoPools Product Specialist Andy O.

Hello- This heat pump is electric and does not require any propane or natural gas. All you will need is a breaker for this unit.
 Reply


?     Asked on 3/4/2017 by walter

is there sales tax to florida?
 Reply

A  Answered on 3/6/2017 by InyoPools Product Specialist Andy O.

Hello Walter- Yes there will be sales tax if shipping to Florida.
 Reply


?     Asked on 3/2/2017 by Frank howard

I need to know amperage?
 Reply

A  Answered on 3/2/2017 by InyoPools Product Specialist Lennox H.

Hi, Frank. This unit requires a 60 amp 240 volt breaker. The operation amperage will vary depending on several factors.
 Reply


?     Asked on 2/21/2017 by Barry Brandenburg

How would we unload the heat pump off the back of the semi that would deliver it, this would be delivered to our residence. Please let un know
 Reply

A  Answered on 2/22/2017 by InyoPools Product Specialist Hector F.

Our heat pump orders are delivered by truck with lift a lift gate. The carrier is obligated to deliver it to the end of the property so it would between the home owner and the carrier if they would need to arrange for the unit to be brought somewhere else on the property.
 Reply


?     Asked on 2/13/2017 by dionisio T. de guzman

I purchased a Hayward 21404T heat pump 2 years ago. I am planning to buy a solar panel and the supplier is asking me the total wattage of the 140,000 BTU hr heat pump. Can you give me whats the power in KW or Watt of my heat pump. Thanks..
 Reply

A  Answered on 2/14/2017 by InyoPools Product Specialist Andy O.

Hello- Unfortunately for wattage information you will have to contact the manufacturer directly at 908-355-7995.
 Reply


?     Asked on 2/13/2017 by

I'm looking at purchasing the Hayward Heat Pro Heat Pump 140,000 BTU unit. What is the warranty on this unit and how would I call for warranty service if needed during the warranty period?
 Reply

A  Answered on 2/14/2017 by InyoPools Product Specialist Alan M.

The warranty on this heating unit is as follows: 2 Year Warranty on manufacturer defects, 5 Year Warranty on Compressor, 10 Year Warranty on Titanium Tube. If you need service on the unit due to warranty issues within the first 2 years, you can contact InyoPools.com or the manufacturer Hayward, after the first two years, you would need to contact the manufacturer for the remaining two parts covered. Please retain the purchase information when referencing a warranty issue.
 Reply


?     Asked on 2/13/2017 by dan downing

what type og gas does thisunit use, and how mant pounds does it take from emptey to full
 Reply

A  Answered on 2/13/2017 by InyoPools Product Specialist Scott W.

That is a heat pump so it runs off of electricity not propane or natural gas like a heater does.
 Reply


?     Asked on 2/6/2017 by

I have a 20 ft x 36 ft in-ground pool 720 SF surface area and 24,300 gal volume. My pump is a 1 HP size and uses 1-1/2" dia size intake lines. I live in Cincinnati, Ohio. What is the correct size Heat pump and is the pump size and plumbing adequate?
 Reply

A  Answered on 2/6/2017 by InyoPools Product Specialist Scott W.

Yes, the 140k model would be the one you want if you are trying to extend your pool season during the summer months. If you are trying to heat the pool during the winter months or you have a spa you will want a propane or natural gas heater instead of a heat pump.
 Reply


?     Asked on 2/4/2017 by Ron

If I order this heat pump, how long will it take to deliver to Valrico, FL. 33596.
 Reply

A  Answered on 2/6/2017 by InyoPools Product Specialist Andy O.

Hello Ron- Truckline delivery of heat pumps usually takes about 5-7 business days for delivery depending on when you are set up an appointment with the delivery company.
 Reply


?     Asked on 2/3/2017 by

Does Haywood have a heater with remote control
 Reply

A  Answered on 2/3/2017 by InyoPools Product Specialist Scott W.

Hayward does but it is a part of the automation system that controls pretty much everything.
 Reply


?     Asked on 1/30/2017 by glen lixenberger

how far from the filter can I place my heat pump, and does it matter if it in the direct sunlight or shaded from a high fence, thinking a 140,000 btu for a 14,000 gal in ground pool, is this over kill? swimming from late may to early sept in the central Pa area
 Reply

A  Answered on 1/30/2017 by InyoPools Product Specialist Scott W.

There is not a set distance just as long as it is between the filter and the chlorinator. It does not matter how much sunlight it receives either.
 Reply


?     Asked on 1/26/2017 by

i live in mississippi have a 16x32 pool indoor salt water will this be enough to heat the water it stay 80 to 100 degrees most of the time here
 Reply

A  Answered on 1/26/2017 by InyoPools Product Specialist Adam Y.

Yes, This will work. You can figure around a degree an hour.
 Reply


?     Asked on 1/24/2017 by Mick Hilleary

I have a project in up-state New York that has 123,000 Gallons. Which Heat pump unit(s) should I recommend? Thanks
 Reply

A  Answered on 1/24/2017 by InyoPools Product Specialist Scott W.

I would recommend a commercial grade heater, natural gas or propane, over a heat pump. To heat that many gallons it would take way too long for a heat pump. I would recommend a Power Max heater not smaller than 750,000 BTU.
 Reply


?     Asked on 1/23/2017 by Kevin

I have a 24'x54" AGP and live in the Seattle area, would the HP21404t be big enough to extend my season?
 Reply

A  Answered on 1/24/2017 by InyoPools Product Specialist Scott W.

It will allow you to open your pool sooner and close your pool later.
 Reply


?     Asked on 1/19/2017 by Kim

If I order the Hayward Heat Pro Heat Pump 140,000 BTU- HP21404t today, how quickly will I receive it?
 Reply

A  Answered on 1/19/2017 by InyoPools Product Specialist Scott W.

It will take 3-6 business days depending on where you are located.
 Reply


?     Asked on 1/12/2017 by franck

Hi I live in Florida and would like to by this pump, pool+spa. My dimension is 30ft/17th is it enough? Also is the shipping free? How much to install a pump? Thanks
 Reply

A  Answered on 1/12/2017 by InyoPools Product Specialist Lennox H.

Hi, Franck. This unit is sufficient for your size pool and spa and the shipping is free. Unfortunately, you will have to contact a pool professional to get a quote for the installation because we do not do any installation.
 Reply


?     Asked on 1/9/2017 by wally stevens

have 15000 gal pool Jupiter fl, w spa is this too big
 Reply

A  Answered on 1/10/2017 by InyoPools Product Specialist Adam Y.

Good morning Wally, This size is ideal for you. The bigger the better and with heat pumps it is the way to go.Plus, Living in Florida is the best place to be as heat pumps pull heat from the air.
 Reply


?     Asked on 1/3/2017 by Scott

I have a Wilkes 24' X 48" round above ground pool. Would it be overkill to go with the Hayward Heat Pro Heat Pump - 140,000 BTU? I would think in theory, it would be more efficient / heat quicker than the smaller units.
 Reply

A  Answered on 1/3/2017 by InyoPools Product Specialist Scott W.

No it would not be overkill. Bigger when it comes to heaters and heat pumps are usually going to be more efficient. It will be even more efficient if you get a solar cover to go along with it. Then you are heating your pool faster and retaining the heat longer when you are not in the pool.
 Reply


?     Asked on 12/28/2016 by Rob

Can I use your 140,000btuh heat pump and run the water through a propane pool boiler? Basically, set the propane boiler at 85 degrees and when the heat pump can't make that hot of water, have the boiler raise the temperature? I'm assuming the flow rates will have to work for both. Rob
 Reply

A  Answered on 12/29/2016 by InyoPools Product Specialist Adam Y.

Good afternoon Rob, Sorry, I cannot really give you an answer to this question. It is theoretically possible. But you would have to have a perfect setup for this and by doing this you possibly void the warranty's. I would call Hayward tech support and run this by them. Hayward 1-800-657-2287
 Reply


?     Asked on 12/25/2016 by Jerry Cox

We live in Lake County Florida and have a 30,000 pool we would like to use year round. What is the most efficient size heat pump and how many degrees per hour will it raise the water temperature?
 Reply

A  Answered on 12/27/2016 by InyoPools Product Specialist Adam Y.

Good afternoon Jerry, You have a pretty decent sized pool. You are gonna want to Have at least 140,00 BTU's . The Hayward Heat Pro Heat Pump 140,000 BTU - HP21404t is a good unit.
 Reply


?     Asked on 12/21/2016 by

What is difference between Hayward HP's 140 BTU rectangular or round units? Basically, Easy temp versus heat pro? Also, what is the COP for each? I could not find it listed. Thank you, Jackie
 Reply

A  Answered on 12/21/2016 by InyoPools Product Specialist Scott W.

The round Hayward model is the 110,000 BTU unit, the only one that has a round shape, the rest of Hayward's heat pumps are square or rectangle.
 Reply


?     Asked on 12/3/2016 by Bill

Own a home in Ocala FL with a 18' x 36' unground pool. Deepest point is probably 7'. We would like to swim all year with water temp no lower than 75 degrees. Will a heat pump with a solar blanket enable us to achieve this minimum tempretature in Dec, Jan & Feb? What size unit would you recommend? What should we anticipate for electric costs/usage?
 Reply

A  Answered on 12/5/2016 by InyoPools Product Specialist Adam Y.

Good afternoon Bill, The Hayward Heat Pro Heat Pump 140,000 BTU - HP21404t would be a great heat pump for you.  You can figure about 5,000 watts or 5 kilowatts per hour per 100,000 BTU’s for a heat pump. For a typical 100,000 BTU heat pump, that’s 5 kilowatts per hour. The national average for Electricity runs $.13 cents per kilowatt hour. Electricity costs vary widely throughout the United States so checkout this website updating the Electricity Costs for all 50 States. In our example, 1 hour on a heat pump will cost .60 cents.
 Reply


?     Asked on 11/30/2016 by David

I am looking to replace a Propane Pool Heater for my 18x36 pool located in Eastham, MA (cape cod). The pool is open from mid/late June to early/mid September and not much of a need to go higher than 80 degrees. We have very little, if any, tree cover and we get a lot of sun on the pool. Which size do you recommend and will this type of system save me on utility costs (electric) versus currently using propane.
 Reply

A  Answered on 11/30/2016 by InyoPools Product Specialist Adam Y.

Good afternoon David, It would be 1/4 of the cost to run. Here is a link to a blog breakdown on Heater running cost.How much is it to run my Heater?
 Reply


?     Asked on 11/28/2016 by Arild Gjerstad

Where can I find the serial number on Hayward Heat Pro Heat Pump 140,000 BTU - HP21404t ? Regards, Arild
 Reply

A  Answered on 11/28/2016 by InyoPools Product Specialist Scott W.

I am not sure of the specific location of the serial number label, but here is a link to what the label looks like so you know what you are looking for.
 Reply


?     Asked on 11/25/2016 by Edward Blanchard

Concerning the by-pass valve for the HP21404T. Does the valve automatically by-pass the heat pump if the pressure is over the limit? What is the part # and price for the by-pass valve? When can I expect delivery on the HP2140T if I order it on Nov 28?
 Reply

A  Answered on 11/28/2016 by InyoPools Product Specialist Lennox H.

Hi, Edward. The by-pass valve is not automatic but manual which is built using 3 Ball Valves. The by-pass is shown on page 9 Fig. 3 of the Hayward HeatPro HP21404T Owners Manual. Delivery can take an average of 5-7 business days once the unit leaves the warehouse.
 Reply


?     Asked on 11/11/2016 by Louis

I have a south facing 52x27 freeform pool (40,000 gallons) in central NJ. I would like to get a heat pump to keep heating costs down, but I don't know if pool is too big for that. Would HP21404T be adequate? Any other recommendation?
 Reply

A  Answered on 11/11/2016 by InyoPools Product Specialist Scott W.

It will not help enough in the winter time, but come next fall it would definitely extend your pool season another month or two. And yes, the 140k model would be adequate enough though I would recommend either a winter cover or solar cover to speed up the heating process as well as help maintaining the heat in the pool.
 Reply


?     Asked on 10/21/2016 by bruce

need to heat cement ingroud pool 12x 24 with average depth of 4,5 feet. located in southern florida and needs to be heated November1 til May1 Good southern sun exposure all day. No access to natural gas or propane. What do you suggest, thanks
 Reply

A  Answered on 10/21/2016 by InyoPools Product Specialist Adam Y.

Hey Bruce,Good Afternoon .140,000 BTU would be great for the size of your pool .Heres a link with a few options Hayward Heat Pump HeatPro
 Reply


?     Asked on 10/1/2016 by Ken Girves

Where exactly are the plumbing inlet/outlets on the hayward HP21404t? If my pad is tight, can it be placed sideways on the pad?
 Reply

A  Answered on 10/4/2016 by InyoPools Product Specialist Alex V.

Ken, The inlet and outlet are located on the back of the unit. You can rotate the heat pump in any direction as long as you meet the clearance requirements: A minimum clearance of 72 inches should be allowed above the unit for unrestricted air discharge. The unit must not be installed under a porch. Any side of the unit should be located at least 24 inches from a wall or from any other obstruction for unrestricted air intake and service access.
 Reply


?     Asked on 9/23/2016 by leonardo

Hi there? I got in ground 12 x 24 ft 53" deep (arround 6,000 gallons pool I woul like you to recomend a electric pool heater . Best regards
 Reply

A  Answered on 9/29/2016 by InyoPools Product Specialist Scott W.

Yes, I would recommend a 50,000 BTU heat pump for your above ground pool.
 Reply


?     Asked on 9/16/2016 by Alex Gonzalez

hayward HP21404t this equipment fit the pentair intelliflow pump?
 Reply

A  Answered on 9/16/2016 by InyoPools Product Specialist Scott W.

It will go just fine with the intelliflo, but if you are doing automation I would recommend the ultra temp instead.
 Reply


?     Asked on 9/15/2016 by Terry

what is the hourly wattage usage on this unit?
 Reply

A  Answered on 9/15/2016 by InyoPools Product Specialist Alan M.

There is really no specific answer to this question, but here is a link How Much Does it Cost to Run My Pool Heater? On this page it provides information on the average cost to run a pool heater. If you need a more specific answer, feel free to contact Hayward directly at 1-800-657-2287.
 Reply


?     Asked on 9/12/2016 by andrew athing

trying to put a new low pressure switch back on the copper tubing having a hard time on how to sodder or use the pressure fitting that comes with the new part is there a link on how to show how it goes back on, like a small video
 Reply

A  Answered on 9/12/2016 by InyoPools Product Specialist Scott W.

You shouldn't have to solder anything. You would unhook the old pressure switch and hook up the new one. The wiring should hook up just like you were wiring a pump motor.
 Reply


?     Asked on 9/7/2016 by

I know this heat pump is probably overkill but I want a heater to heat it as fast as possible without having to pay too much in utility bills. Would you suggest a gas heater instead? Houston, TX 77095 84 deg Use year round if possible Size - 14x21 Depth - 4.5ft High Wind? no Direct, partial or no sunlight - full/partial. No trees but pool is located against house so shaded by 2 story house so it depends on time of year. back of house facing east Solar blanket- yes
 Reply

A  Answered on 9/12/2016 by InyoPools Product Specialist Scott W.

If you are wanting to heat your pool quick a heater, either propane or natural gas, would be the way to go. A heat pump will get it to the temperature that you want it to be, but not as fast as a heater. You would heat your pool efficiently with a 200k or 250k BTU model heater.
 Reply


?     Asked on 9/7/2016 by

How many KwH does this use? What is the COP?
 Reply

A  Answered on 9/9/2016 by InyoPools Product Specialist Scott W.

I'm not aware of the kilowatts per hours, but the COP is 5.7
 Reply


?     Asked on 8/13/2016 by Dianah

I have a 16 x 32 above ground and was wondering first what size heater should I get and how much on average does the electric go up a lot if I would keep it about 86-90?
 Reply

A  Answered on 8/21/2016 by InyoPools Product Specialist Lennox H.

Hi Dianah, This unit will be sufficient to heat your pool, For an above ground pool of your size you can use an 117,000 or 125,000 BTU unit. The operating cost will vary depending on the size of unit, the run time and whether you use a cover or not.
 Reply


?     Asked on 6/21/2016 by

hello, I have an 16x32 in ground pool and I believe its 25000 gallons, would the 125 btu work or the 140btu?
 Reply

A  Answered on 6/25/2016 by InyoPools Product Specialist Lennox H.

Hi, The Hayward HP21254T or HP21404T will be adequate for a 16'x32' pool. The HP21404T will heat the pool faster working not as hard.
 Reply


?     Asked on 6/20/2016 by james darbyshire

what is the full load amp for the heat pro 140000 btu unit
 Reply

A  Answered on 6/20/2016 by InyoPools Product Specialist Scott W.

60 amps
 Reply


?     Asked on 6/20/2016 by james darbyshire

size of electrical wire if unit sits 110' from breaker box?
 Reply

A  Answered on 6/22/2016 by InyoPools Product Specialist Alan M.

We do not have that information. I will refer you to Hayward (908) 351-5400 or you may want to contact an electrician.
 Reply


?     Asked on 6/10/2016 by

What size breaker does this unit require
 Reply

A  Answered on 6/19/2016 by InyoPools Product Specialist Lennox H.

Hi, This unit requires a 60 amp 230 volt breaker.
 Reply


?     Asked on 6/9/2016 by charles kelsey

How many amps will the 140K draw
 Reply

A  Answered on 6/9/2016 by InyoPools Product Specialist Alan M.

Hello, For installation purposes, the HP21404t Hayward Heat Pro Heat Pump requires a minium 50 amp breaker. If you need additional amperage information on this unit, you may need to contact Hayward directly at 908-355-7995.
 Reply


?     Asked on 6/9/2016 by Anthony Brito

I just purchased a 140,000 electric heater for my pool. I have had it running for 18 hours straight. The temperature only went up 7 degrees. Is that normal or is there a problem with the unit? I know the air temp has been ranging from 50-75. Thanks
 Reply

A  Answered on 6/9/2016 by InyoPools Product Specialist Patrick P.

Hi Anthony, Yes that would be the expected temperature rise based on the conditions you explained.
 Reply


?     Asked on 5/30/2016 by greg godfrey

does hayward make an electric heat pump that heats and cools
 Reply

A  Answered on 6/2/2016 by InyoPools Product Specialist Lennox H.

Hi Greg, The only heat/cool unit that Hayward has is the HP31204T model.
 Reply


?     Asked on 5/30/2016 by Rickey

I have a 20x40 in ground (33,000 gallon) pool. We are replacing a Hayward 116k btu unit. Is the 140k btu appropriate for our pool? 116k seemed a little small and worked hard.
 Reply

A  Answered on 5/30/2016 by InyoPools Product Specialist Patrick P.

Hi Rickey, From a BTU standpoint I would suggest the 140K heat pump for your pool. You may want to check with your electrician to make sure you have the proper sized breaker and wire size.
 Reply


?     Asked on 5/30/2016 by Dono

I live in Frisco Texas. Can you recommend a certified installer of the Haywood 140k btu pool heat pump?
 Reply

A  Answered on 5/30/2016 by InyoPools Product Specialist Matt S.

We do not recommend installers, but if you contact Hayward at 908-355-7995, they can provide a list of technicians in your area.
 Reply


?     Asked on 5/30/2016 by tony

Do I need a check valve for Hayward Chlorine feeder, the Hayward CL220 ?
 Reply

A  Answered on 6/1/2016 by InyoPools Product Specialist Alan M.

Hi, Tony. No, you do not need a check valve between the pool and the chlorinator. If you have a heater, it would not be a bad idea to place a check valve between the heater and the chlorinator to prevent backflow of concentrated chlorinated water into the heater piping.
 Reply


?     Asked on 5/28/2016 by Mike

Up to how many gallons will the 140,000 btu heater handle( what size pool will it heat in gallons)??
 Reply

A  Answered on 5/28/2016 by InyoPools Product Specialist Alex V.

Mike, A heat pump this size would be good up to 30- 35,000 gallons.
 Reply


?     Asked on 5/28/2016 by Joe

I just opened my pool...everything is working...My Heat Pro is running and the fan is blowing but there is no warm water coming out of my inlet ports....How long should it take the Heat Pro to starting producing warm water...the water temp is 70 degrees and I have the heat pump set at 80
 Reply

A  Answered on 5/28/2016 by InyoPools Product Specialist Alex V.

Joe, Depending on the outdoor temp and humidity, it will take a heat pump a few hours to start heating the water.
 Reply


?     Asked on 5/27/2016 by JD

I live in Santa Ana, CA 92703, can you recommend an installer for this heater, please, thanks so much!
 Reply

A  Answered on 5/28/2016 by InyoPools Product Specialist Alan M.

Hello JD, we are not affiliated with any pool equipment installers. I would recommend contacting your local pool stores and inquiring about pricing and appointment times for installing your pool heater.
 Reply


?     Asked on 5/27/2016 by Emd

Where are the "IN" and "OUT" valves located on this model .. in relationship to where is the electrical panel/hookup is .... I'm hoping to use the same electrical line (60AMP - 2lines -- 2AWG?) .... and some PVC work is always expected.. Thanks do much
 Reply

A  Answered on 5/27/2016 by InyoPools Product Specialist Alan M.

The pipe connections are located on the rear of the unit near the base. To connect the electricity, you must unscrew the five screws of the front panel, then slide the electric cable through the knockout located on the left or the right side of the base, and then insert it in the control box.
 Reply


?     Asked on 5/25/2016 by John

Hi, I have a 47000 gallon L shaped pool, I get direct sunlight about 9 hours a day , and I live on Long Island. I am interested in keeping my pool temp around 84-88. How will this heat pump work for me? I am not concerned about extending my swim season, I would just like the water more comfortable. Thank you.
 Reply

A  Answered on 5/27/2016 by InyoPools Product Specialist Scott W.

That heat pump would work great with your size pool.
 Reply


?     Asked on 5/23/2016 by Jerry Shannon

We just purchased from you and installed a Hayward Heatpump Pro 140,000 BTU heat pump. Hell of a great unit. Took our above ground 20x40 pool from 55 to 80 in a couple of days. Love it. Question is this. Our pump is manually turned on and off with no timer as of now. How do we shut off the Heat pump when the pump is off. Right now I am turning off the circuit breaker for the heat pump. My question is do I have to do that or can I just shut off the pool pump and let the heat pump turn itself off.
 Reply

A  Answered on 5/29/2016 by InyoPools Product Specialist Alex V.

Jerry, Good to hear you are happy with your purchase.  The heat pump has an internal flow sensor. The heat pump should not come on if there is no water flow. You can test this next time you turn the pump off. The only downside is that if the sensor fails for any reason, the heat pump may try to run.
 Reply


?     Asked on 5/19/2016 by

I have a 24' x 54" deep round above ground pool. Would this be an appropriate heater for this? Or is there another model that would work better?
 Reply

A  Answered on 5/20/2016 by InyoPools Product Specialist Lennox H.

Hi, This unit can heat your pool but a bit overkill for a 24', the HP21004T will be sufficient for you size pool.
 Reply


?     Asked on 5/16/2016 by mike

do I need a GFCI breaker?
 Reply

A  Answered on 5/17/2016 by InyoPools Product Specialist Alan M.

Hello Mike, The Hayward Heat Pro Heat Pump 140,000 BTU Part # HP21404t installation requirements are a 60amp dedicated breaker. There is no indication in the Owners Manual that a GFCI breaker is required.
 Reply


?     Asked on 5/13/2016 by

How many amp breaker does this require?
 Reply

A  Answered on 5/14/2016 by InyoPools Product Specialist Andy O.

Hello- The Hayward Heat Pro Heat Pump 140,000 BTUPart # HP21404t requires a minimum of a 50 AMP breaker.
 Reply


?     Asked on 5/8/2016 by KEM

I am a mechanical engineer. i am doing much more complicated installations and maintenance for marine systems. if i install the heat pump, does the warranty still be good?
 Reply

A  Answered on 5/11/2016 by InyoPools Product Specialist Scott W.

As long as you're a licensed installer the warranty will be valid.
 Reply


?     Asked on 5/6/2016 by

At what ambient temperature during the winter months does this unit shut off or stop heating?
 Reply

A  Answered on 5/7/2016 by InyoPools Product Specialist Lennox H.

Hi, This unit will stop heating once the outside temperature drops below 50°F.
 Reply


?     Asked on 4/28/2016 by Tom Miller

I'm looking to purchase the Heat pump 140,000. I noticed there is a warranty. If I'm out of state who is going to diagnose and fix the unit?
 Reply

A  Answered on 4/29/2016 by InyoPools Product Specialist Lennox H.

Hi Tom, Once the unit is professionally installed Hayward will handle all warranty claims. If you have a issue with the unit you will have to contact Hayward and they will send a technician out.
 Reply


?     Asked on 4/27/2016 by

Looking at the HP21404T (140K BTU). Previously responses have noted the need for a 60 amp breaker but the Hayward data sheet (http://www.hayward-pool.com/pdf/literature/heatpro-brochure-lithtpro15.pdf) lists a minimum ampacity of 42 amps and overload protection of between 50 (min.) and 60 (max.) amps. Therefore, wouldn't a 50 amp breaker work as well? Thanks.
 Reply

A  Answered on 4/28/2016 by InyoPools Product Specialist Alan M.

According to the data sheet, a 50 amp is the Minimum Overload protection and 60 amps are the Maximum Overload Protection. Therefore, Hayward recommends a 60 amp breaker at installation. Feel free to contact Hayward Pool Products at 1-908-355-7995 if you have additional questions.
 Reply


?     Asked on 4/26/2016 by Philo Rogers

the Hayward heat pump 140,000btu some picture show square unit and some pictures and description says it is round Which is it round or square?
 Reply

A  Answered on 4/26/2016 by InyoPools Product Specialist Alan M.

Hello Philo, the HP21404t Hayward Heat Pro is a square unit with the dimensions 30.25" w x 34" d x 44" h
 Reply


?     Asked on 4/23/2016 by Deb Ford

I am looking to replace a broken gas heater. Other than to check to see if the location where the old heater is has the clearance required for this unit, what else do I need to check/get for the conversion from gas to electric?
 Reply

A  Answered on 4/24/2016 by InyoPools Product Specialist Lennox H.

Hi Deb, You will also need a dedicated 60 amp 230 volt breaker to operate this unit and an external by-pass if the flow rate exceeds 75 GPM.
 Reply


?     Asked on 4/17/2016 by Guest

Should you use a timer switch with this unit or is that not needed? Does it turn completely off when the pool pump has turned off? Will the display stay on? Thanks for the help!
 Reply

A  Answered on 4/19/2016 by InyoPools Product Specialist Lennox H.

Hi, A timer is not needed to control this unit, the unit does not turn completely off when the pool pump turns off. The unit will only run once the flow sensor is activated.
 Reply


?     Asked on 4/16/2016 by Tom Dvorak

I understand the unit can be controlled by an external device but the TCO allows the heat pump to control the pool pump to keep the water temp at the set point. From what I understand a remote system just allows turn on/off of the heat pump.
 Reply

A  Answered on 4/19/2016 by InyoPools Product Specialist Lennox H.

Hi Tom, This unit is not equipped with a TCO, only the HP21104TC has that feature.
 Reply


?     Asked on 4/15/2016 by Tom Dvorak

Does this unit have the capability to use a time clock override (TCO) system? Are there any heat pumps that use R-410A that have TCO?
 Reply

A  Answered on 4/16/2016 by InyoPools Product Specialist Lennox H.

Hi Tom, This unit has the capability to be controlled by an external controller and uses R-410A.
 Reply


?     Asked on 4/13/2016 by Jim

a 24 X14 in ground pool with deep end to 6.5 feet, and a 6 foot round spa will be how many gallons and what size Heat Pump??
 Reply

A  Answered on 4/14/2016 by InyoPools Product Specialist Lennox H.

Hi Jim, A pool with the dimensions and dept can range from 9,400-11,900 gallons depending on whether it's free form or rectangle. I would recommend no less than a 95,000 BTU unit. This 140,000 BTU unit will heat the pool much faster.
 Reply


?     Asked on 3/24/2016 by mike

This unit needs a 2" connection from the heat pump to my in-line chlorinator and my vari-flow valve (pump side). when I get to the chlorinator port and vari-flow port, how do I reduce it? Thanks
 Reply

A  Answered on 3/26/2016 by InyoPools Product Specialist Lennox H.

Hi Mike, This unit has 2" unions but if you have 1.5" pipes you can purchase 2"-1.5" PVC Reducing Coupling in order to use it.
 Reply


?     Asked on 3/24/2016 by Bob

Am I correct in assuming that the flow rate to the heater can be adjusted by the valving?
 Reply

A  Answered on 3/24/2016 by InyoPools Product Specialist Lennox H.

Hi Bob, That is correct, you can adjust the water floe to the heater by installing a bypass.
 Reply


?     Asked on 3/22/2016 by Kevin

Hello, I have a few questions, if I may. I'm in Connecticut. Backyard installation with @65% shade. 24' round, 52" walls. Preferred temp @85*. Is this unit too much for our situation? Would like to swim from early May to end of September. Also--granted going to hire an electrician for the electrical, but can a homeowner handle the rest of the installation? Thanks, cheers!
 Reply

A  Answered on 3/23/2016 by InyoPools Product Specialist Lennox H.

Hi Kevin, You can really oversize a pool heater to a pool, this unit will heat your pool. In order to maintain the manufactures warranty all parts of the installation has to completed by a authorize installer.
 Reply


?     Asked on 3/21/2016 by Michael Baldwin

Is this unit energy star rated?
 Reply

A  Answered on 3/22/2016 by InyoPools Product Specialist Lennox H.

Hi Michael, This unit is AHRI which is the "EnergyStar" for Air-Conditioning, Heating, and Refrigeration products.
 Reply


?     Asked on 3/16/2016 by Bob

I'm interested in the hp 21404t. Some where I read on these units I can install a contractor to run my pump when the heater calls for heat. Can you email me the diagram or drawing for that connection. Also should I have a pressure switch so the heater won't start until the pump pressure is adequate (30#)
 Reply

A  Answered on 3/18/2016 by InyoPools Product Specialist Lennox H.

HI Bob, The only info we have on this unit is the Hayward HeatPro HP21404T Owners Manual.
 Reply


?     Asked on 3/7/2016 by al v

Does the unit come fully charged with freon or equilevent
 Reply

A  Answered on 3/8/2016 by InyoPools Product Specialist Joe S.

Yes, this unit comes with Freon inside the unit.
 Reply


?     Asked on 3/2/2016 by Jerry S

When hooking up the bypass valves to and from the heat pump, are you using just ball valves that are either on or off? Or do I have to install diverter valves for that. The Pic shows 3 bypass valves. Just wanted to be sure.
 Reply

A  Answered on 3/2/2016 by InyoPools Product Specialist Hector F.

On page 9 of this manual these valves look to be 3 2 way valves. They can be either ball or diverter types.
 Reply


?     Asked on 2/29/2016 by JerryS

When hooking up the 140,000 but heat pump, normal plumbing shows the automatic chlorinator installed past the heat pump with a back flow preventer. No problem. My question is can you use the chlorine sticks in the skimmer basket safety with the Hayward Heat Pump. This would have chlorine coming from the skimmer basket to the pump, filter and then the Heat Pump before going back to the pool. Will this damage the Heat Pump?
 Reply

A  Answered on 2/29/2016 by InyoPools Product Specialist Andy O.

Hello Jerry, I would never suggest putting any form of chlorine into your skimmer. Doing so will damage your pump, filter, and heater. The purpose of the check valve between the chlorinator and the heat pump is to prevent concentrated amounts of chlorine from entering the heat exchanger. By putting chlorine into the skimmer would send the very highly chlorinated water through your filtration system.
 Reply


?     Asked on 2/24/2016 by Levi

Does the Hayward Heat Pro 140,000BTU also cool the pool during the summer?
 Reply

A  Answered on 2/24/2016 by InyoPools Product Specialist Joe S.

Hello Levi, this unit is only heat. If you wanted a Heat/Cool you would need to go with either RayPaks R8350TI-E-HC or Pentair's 460937.
 Reply


?     Asked on 2/17/2016 by Pete

Where can I purchase the pvc reducer for the Hayward HP2140T, I need to go down to a 1 1/2 inch pipe?
 Reply

A  Answered on 2/18/2016 by InyoPools Product Specialist Lennox H.

Hi Pete, You can purchase a PVC reducer at your local hardware or plumbing store.
 Reply


?     Asked on 2/14/2016 by Pete

I have has 1.5" pipe system, can the heat pump be hooked up with the smaller pipe then the 2 inch?
 Reply

A  Answered on 2/16/2016 by InyoPools Product Specialist Joe S.

Hello, You would run 2" PVC from the heater then use a reducer to take it to 1.5" to fit your lines.
 Reply


?     Asked on 2/13/2016 by

Will this heat pump be sufficient for a 30,000 gallon pool on Long Island , NY.? My wife likes the temp at about 89 degrees.
 Reply

A  Answered on 2/17/2016 by InyoPools Product Specialist Megan C.

Yes, the Hayward Heat Pro Heat Pump, model# HP21404t will be a great fit for your pool size, and location during the swim season. I best recommend the use of a Solar Blanket or a liquid form of a Solar Blanket, to help prevent evaporation. Preventing evaporation will assist in retaining the heat produced by the Heat Pump. Click here to view Natural Chemistry Cover Free (liquid form). Click here to view the options for Solar Blankets.
 Reply


?     Asked on 2/12/2016 by

Is this unit compatible with penair automation?
 Reply

A  Answered on 2/15/2016 by InyoPools Product Specialist Andy O.

Hello- The Hayward Heat Pro Heat Pump 140,000 BTU HP21404t will be able to be turned on and off by your Pentair Automation, but you will not be able to control the temperature on the heat pump.
 Reply


?     Asked on 2/12/2016 by

Can the heat pump be plumbed with 1.5" pipe?
 Reply

A  Answered on 2/15/2016 by InyoPools Product Specialist Alex V.

Yes, you can plumb the heat pump with 1.5" pipe. Please note that you will need to use a 2" to 1.5" reducer fitting.
 Reply


?     Asked on 2/12/2016 by

can the 140000 btu unit be installed in an open room in the pool house
 Reply

A  Answered on 2/12/2016 by InyoPools Product Specialist Andy O.

No, Heat pumps can not be installed indoors. Per the manufacturer, on page 6 of the owner's manual, it states: "The pool heat pump is designed for outdoor installation and should not be installed in a fully enclosed area, such as a shed, garage, etc."
 Reply


?     Asked on 2/4/2016 by Tony

I am installing my heat pump relatively close to an air conditioner compressor. Any concerns I should have about that? What kind of a clearance should I have from the compressor?? 12"?
 Reply

A  Answered on 2/5/2016 by InyoPools Product Specialist Alex V.

Thank you for your question. A minimum clearance of 72 inches should be allowed above the unit for unrestricted air discharge. The unit must not be installed under a porch. Any side of the unit should be located at least 24 inches from a wall or from any other obstruction for unrestricted air intake and service access.
 Reply


?     Asked on 1/29/2016 by

Are these units refurbished? I was told they were by a retail store that was 1000 more than what you are asking for.
 Reply

A  Answered on 1/29/2016 by InyoPools Product Specialist Megan C.

Hello. No, the Hayward Heat Pro Heat Pump 140,000 BTU PART# HP21404T is not refurbished. If we offer anything refurbished it will be clearly stated. We have a Swimming Pool Clearance section you can visit at http://www.inyopools.com/swimming-pool-clearance.aspx?Keywords=clearance or click here to view.
 Reply


?     Asked on 11/30/2015 by carolyn Vernon

Is this unit compatable with the Jandy automatic control system.
 Reply

A  Answered on 11/30/2015 by InyoPools Product Specialist Joe S.

Hello Carolyn, Jandy automation will only be able to fully control Jandy products. It will turn on this unit but will not allow you to adjust the temperature.
 Reply


?     Asked on 11/22/2015 by Thom

What are the differences between a "Hayward Heat Pro Heat Pump HP21404T (140,000 BTU)" and a "Hayward EasyTemp Inground Pool Heat Pump HCB140BTA (140,000 BTU)"?
 Reply

A  Answered on 11/24/2015 by InyoPools Product Specialist Lennox H.

Hi Thom, The Hayward EasyTemp Inground Pool Heat Pump HCB140BTA  and the Hayward Heat Pro Heat Pump HP21404T are the same unit just sold under a different name.
 Reply


?     Asked on 11/16/2015 by

Is there an installation package where someone can come and install this?
 Reply

A  Answered on 11/17/2015 by InyoPools Product Specialist Robert M.

Unfortunately we do not offer an installation service. If you have trouble finding an installer, you can contact Hayward and they can recommend a local installer.
 Reply


?     Asked on 9/28/2015 by Cathy S

Interested in the Hayward Heat Pro Heat Pump 140,000 BTU. Is this for an inground or above ground pool?
 Reply

A  Answered on 9/28/2015 by InyoPools Product Specialist Robert M.

Hello Cathy - The HP21404T can be used on inground or above ground pools.
 Reply


?     Asked on 8/12/2015 by larry

I bought my Hayward hp21404t pool heater from you guys this year. Do you have a winter cover available for this heater that is specifically made for this heater. Thanks
 Reply

A  Answered on 8/14/2015 by InyoPools Product Specialist Andy O.

Larry- We do not have a specific cover for the Hayward Heat Pro Heat Pump 140,000 BTU HP21404t, but we do have a generic Pool Heater Cover-One Size Fits Most part # WOHTR. The dimensions are 37.5"L X 30.5"W X 36"H.
 Reply


?     Asked on 8/9/2015 by Jintong Mao

Hi, I am in Gainesville FL. Our large pool is about 1000 sqt. in surfase area and about 45000 gallon. Usually, the swiming season is from middle May to middle september because my wife is sensitive to the cold. She hopes she can extend the swimming season. She hopes the water tempeture can be above 80 degree at least. Is one Hayward HP21404T Heat Pro 140000 BTU Ahri Pool Heater will be good enough for the large pool ? If not, is it possible to paralelly connect two heat pumps?
 Reply

A  Answered on 8/10/2015 by InyoPools Product Specialist Joe S.

Hello, Yes the the HP21404t is going to be large enough for your pool and will do great in Florida weather. Do also recommend buying a solar blanket to retain the heat the heat pump has added to your pool
 Reply


?     Asked on 7/9/2015 by S. OMalley

After ordering the heat pump how long will it take to ship to our house. We live in Columbia, MD zip code 21044.
 Reply

A  Answered on 7/10/2015 by InyoPools Product Specialist Wes B.

Hello,l Shipping to your area for this Heat Pump will take 5-7 business days.
 Reply


?     Asked on 6/13/2015 by Linda

On your website, it is recommended that we use a 60 Amps breaker for the Hayward Heat Pro Pump 140, 000 BTU but the name plate inside the pump says 70 Amps. Do you know if we could use a 60 or it has to be 70? Thanks.
 Reply

A  Answered on 6/15/2015 by InyoPools Product Specialist Lennox H.

Linda, A 60 amp breaker is required, also the HeatPro® Heat Pumps For In-ground Pools and Spas (LITHTPRO15) from the Hayward website states that the maximum breaker is 60 amps. I would recommend calling Hayward at 908-355-7995 just to confirm.
 Reply


?     Asked on 6/13/2015 by Linda

Yes I understand the location for the intake of air but I mean is there a restriction to the distance to the pool for security reason. Is there a minimum distance required?
 Reply

A  Answered on 6/13/2015 by InyoPools Product Specialist Andy O.

Linda- The Hayward Heat Pro Heat Pump Hp21404t  does not have a restriction on distance, it is usually installed on a equipment pad next to the rest of your pool equipment.
 Reply


?     Asked on 6/13/2015 by Linda

How far does the Hayward Heat Pump 140, 000 BTU need to be from the pool? Is there a safety requirement?
 Reply

A  Answered on 6/13/2015 by InyoPools Product Specialist Alex V.

Linda, The heat pump needs to be installed in an open space. There are distance requirements on page 6 of the owner's manual.
 Reply


?     Asked on 6/3/2015 by Edward

Will a dedicated 50amp breaker be enough for this heat pump? I noticed the manual "recommends" 60 amp, but one answered question one this page suggest 50 amp. I am planning to use a dedicated 240v / 50amp line previously used for a large hot tub.
 Reply

A  Answered on 6/3/2015 by InyoPools Product Specialist Patrick P.

Hi Edward, A 50 amp breaker would not be larger enough you would need a 60 amp breaker for the Hayward HP21404t heat pump.
 Reply


?     Asked on 5/28/2015 by Edward

Is this the correct heater for my setup?: 26,500gal in-ground w/ floor cleaning system. A.O. Smith 3HP/3450RPM single speed pump motor (SQ1302V1). No inline chlorination. Cartridge filter. Located Cincinnati, OH... looking to extend swim season a few weeks on either end and maintain temp 80-84 May-Sept.
 Reply

A  Answered on 5/28/2015 by InyoPools Product Specialist Patrick P.

Hi Edward, Based on the specifications you supplied us on your pool, this would be the heat pump we would suggest for you.
 Reply


?     Asked on 5/22/2015 by

We live in south jersey and open our pool from 6/1 to mid October. What size heat pump do you recommend to heat a 20,000 gal. Pool to 90 degrees F.
 Reply

A  Answered on 5/22/2015 by InyoPools Product Specialist Wes B.

Hi Don, The 140,000 BTU heat pump will be sufficient enough to maintain your 90 degree water during the colder months.
 Reply


?     Asked on 5/19/2015 by John

I have a 16 x 32 in ground pool with approx 18,000 gallons . I live in RI and just want to run heater may thru early sept. how many btu do I need on a heat pump. what model do you recommend,thank Thanks
 Reply

A  Answered on 5/20/2015 by InyoPools Product Specialist Patrick P.

Hi John, This would be the heat pump I would suggest for a 16' x 32' pool in RI. You could possibly go down to the 125,000 BTU unit but the pricing difference is minimal and this heat pump will heat your pool quicker.
 Reply


?     Asked on 4/29/2015 by BOB MARCONI

I AM LOOKING TO PURCHASE A HAYWARD HEAT PUMP(HEAT PRO) AND HAVING PROBLEM TRYING TO FIGURE WHICH MODEL TO PURCHASE. MY POOL IS ABOUT 13000 GALLONS WITH SELF CLEANING.FOR THE SMALL DIFFERENCE IN PRICE OF THE UNITS(65,85,110, 140 BTU ) I AM WONDERING IF IT MAKES SENSE TO BUY THE HP21404T BECAUSE IT WILL BE ABLE TO HEAT THAT AMOUNT OF GALLONS MORE EFFICIENTLY THUS NOT USING MORE ELECTRICITY. IS MY THOUGHT PROCESS WRONG.
 Reply

A  Answered on 4/29/2015 by InyoPools Product Specialist Lennox H.

Bob, Yes, It will make sense and be more efficient to go with the bigger unit because it will heat your pool faster and more efficiently.
 Reply


?     Asked on 4/19/2015 by Mike

1) I have a Pentair Intellifloxf- How to I tell what the GPM output of the pump is to make sure I'm not exceeding the heat pump requirement? 2) Can the heat pump be set to run a timed schedule like my pool pump.
 Reply

A  Answered on 4/19/2015 by InyoPools Product Specialist Joe S.

Hello Mike, You can install a flow meter in the line to measure the amount of GPM's you are getting at the place where you would plum in the heater.The heat pump will run like an AC unit. SO set it to a temp and it will rise till that temp is met and then it will turn off.
 Reply


?     Asked on 4/9/2015 by Dan

Does having someone install the heat pump who is not an authorized Hayward technician void the warranty? I am aware that all repairs or service following the installation must be done by a certified Hayward technician.
 Reply

A  Answered on 4/9/2015 by InyoPools Product Specialist Brian M.

This is the terminology taken straight from the Hayward Heat Pump Pool Heater Limited Warranty  ( It is on page 22 of the manual ) " This warranty is valid only if the product is installed according to the HAYWARD specifications. " The best suggestion is to either have your installer call Hayward to get the specs ( 908-355-7995 ) or for you to call and make sure it is in accordance with there warranty department.
 Reply


?     Asked on 4/9/2015 by Dan

Is this unit a factory refurb or factory new? If factory new, how could one confirm it? Thanks, Dan
 Reply

A  Answered on 4/9/2015 by InyoPools Product Specialist Hector F.

These are factory new. Any other models we carry from time to time are only scratch and dent labeled as such.
 Reply


?     Asked on 4/7/2015 by MIckey

what is the operating dBa of the 140k BTU unit?
 Reply

A  Answered on 4/8/2015 by InyoPools Product Specialist Lennox H.

Mickey, Unfortunately Hayward doesn't provide this information because it's not something thats done at testing.
 Reply


?     Asked on 4/6/2015 by

will this heat a 16 x 32 with a 10 foot L inground pool and does it corrode from the chemicals
 Reply

A  Answered on 4/7/2015 by InyoPools Product Specialist Robert M.

The 140,000 BTU heat pump will heat a pool your size. It will not corrode as long as the water is properly balanced and maintained.
 Reply


?     Asked on 4/6/2015 by Len

I have a 25,000 gal., chlorine, pool. If the ambient temp is 60 degrees, is this unit large enough to raise the water temp to 72 degrees?