?     Asked on 10/13/2014by Guest

Hi I have a remote and it has stopped working all sudden after about 8 years since new when we had the pool built so we where wondering if this remote is serviceable or repairable versus the cost of a replacement one ?
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A  Answered on 10/13/2014 by InyoPools Product Specialist Patrick P.

We do not provide repair services but you can contact the manufacturer's tech support to see if the remote might be serviceable.  Their number is 800-343-0826.
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?     Asked on 5/21/2015by Bob

My AQL-SS-RFquit working. New batteries in and still led wont light. Does the base station have to be plugged in for the hand remote to work? Pool controls at main panel working fine just hand unit seems dead. O rings good and no moisture in unit. Any ideas?
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A  Answered on 5/21/2015 by InyoPools Product Specialist Joe S.

The most likely cause is that the distance between the base receiver and the remote is too great—try moving the remote closer to the receiver. Lastly, there may be other equipment in the neighborhood that is using the same frequency. To see if this is the case, go to the Settings Menu/Wireless Channel and select another channel. Note that after you change the channel you will have to “re-teach” every wireless remote device in the system.
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?     Asked on 9/2/2015by bob

Does this remote need to be configured in anyway to the base unit? I have the same unit and model number now but for some reason the battery's get drained, even when not in use. Thank you
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A  Answered on 9/7/2015 by InyoPools Product Specialist Lennox H.

Hi Bob, You will need to reconfigure/re-teach the new spa side remote to the base unit using the instructions found in the AQL-SS-RF Installation/Operation Manual.
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?     Asked on 7/10/2016by Leonard Jacobs

Can my gold line wireless remote be repaired. I water got to main board
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A  Answered on 7/11/2016 by InyoPools Product Specialist Joe S.

Hello, at this time Hayward is not offering an service parts for these items to be repaired.
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?     Asked on 5/23/2017by Missy Ellsworth

My remote will not turn anything on, but when I turn lights/filter on at the pump the remote does turn everything off? I changed the batteries-no change. The small light at the bottom does light up when I press any of the buttons.
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A  Answered on 5/28/2017 by InyoPools Product Specialist Stacey M.

Hello, your remote might have a defect in the on button. I would call the manufacturer on this to see if they can recalibrate the remote.
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?     Asked on 7/8/2017by G

When i installed my pool, i was provided with a wireless remote, Model AQL-SS-RF. I ordered a replacement, but received Model AQL2-SS-RF. I am unable to "teach wireless" for the new remote. I followed the instructions, and the light on the remote blinks once, but fails to blink 3 times within a fair amount of time (book said seven seconds; i waited much longer). Is the 2nd generation remote incompatible with my system? Must i try to locate the original model? thanks.
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A  Answered on 7/30/2017 by InyoPools Product Specialist Alex V.

G, In order to use the newer remote, you will need the AQL2BASERF.
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?     Asked on 7/20/2017by David Gemme

I have this very remote and I am finding that it has been discontinued. Please recommend a replacement remote..... Thank you!
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A  Answered on 7/20/2017 by InyoPools Product Specialist Joe S.

We would recommend Aqua Pod 2.0- Waterproof, Programmable, Wireless Remote - AQL2POD2 (Rev. 2.6 or higher software) is needed for this remote.
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?     Asked on 10/8/2017by Inyo Visitor

will I received the AQL-SS-RF ie the older model that works with the aqua logic P4 board and transmitter? not he AQL 2 Thanks
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A  Answered on 10/9/2017 by InyoPools Product Specialist Lennox H.

Hi. This AQL-SS-RF is the older version, if you need the newer version you will need to order p/n AQL2-SS-RF
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?     Asked on 4/14/2018by Mike Dalton

Can my Goldline Pool/Spa Remote control (AQL SS RF) be repaired? It is no longer working. I’ve had it since 2005. If it can be serviced, can you tell me who to call or where I might take or send it. I live in Jacksonville, Florida. Many thanks!
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A  Answered on 4/17/2018 by InyoPools Product Specialist Lennox H.

Hi, Mike. Unfortunately, it cannot, replacement parts are not available. I'm unaware of any company that repairs these units. You can contact Hayward at 908-351-5400. 
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?     Asked on 6/20/2018by albert regis

any idea on battery replacement?
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A  Answered on 6/20/2018 by InyoPools Product Specialist Andy O.

Hello Albert- This unit requires  2 AAA Alkaline Batteries. Battery replacement instructions are available on page 3 of the Goldline Aqua Logic Spaside Remote Manual
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?     Asked on 11/24/2019by Inyo Visitor

Replaced battery's No function What to do next ?
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A  Answered on 11/25/2019 by InyoPools Product Specialist Lennox H.

Hi. Replacing the remote with the upgrade replacement if your main software revision is 2.6 or higher, the Wireless Spa Side Remote - AQL2-SS-RF and Wireless Antenna Base - AQL2-BASE-RF
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?     Asked on 5/3/2020by Inyo Visitor

How to change the light color?
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A  Answered on 1/20/2021 by InyoPools Product Specialist Hector F.

Hello, how to control your pool light will depend on the type of pool light that you have and the main panel. However, most often turning the light off then back on from the remote will change the color and or light show. 
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