?     Asked on 2/9/2015by Inyo Visitor

Can this be used for an in-ground pool?
 Reply

A  Answered on 2/10/2015 by InyoPools Product Specialist Robert M.

The ECO500 can be used on small inground pools.
 Reply


?     Asked on 2/22/2015by Jean

Where is the manual for the Aqua Model ECO500 heater?
 Reply

A  Answered on 2/23/2015 by InyoPools Product Specialist Robert M.

Hello Jean - The manual for the ECO500 is listed under the documents tab on the ECO500 product page.
 Reply


?     Asked on 6/11/2015by Inyo Visitor

Would this be sufficient for a 24' round above ground pool?
 Reply

A  Answered on 6/11/2015 by InyoPools Product Specialist Patrick P.

Yes this heat pump would be sufficient for a 24' round above ground pool.
 Reply


?     Asked on 5/26/2016by gloria

Would this be a good solution for a 4000 gal in-ground pool? Is there a smaller one that would work?
 Reply

A  Answered on 5/26/2016 by InyoPools Product Specialist Patrick P.

Hi Gloria, 50,000 BTU is the smallest heat pump we carry and would be the size we suggest for a 4,000 gallon pool. We recommend the Hayward 50,000 BTU Heat Pump as this is the unit we have had the best success with.
 Reply


?     Asked on 5/21/2017by JOEL MILLER

Hello, My pool supplier installed this in my newly installed 8,000 gal fiberglass pool in 2015. Will this be ok for 8,000 gal? Also, since the unit's been installed, I can't turn the unit on or off with the by hitting the power button. Is there a trick to this? Thanks.
 Reply

A  Answered on 5/24/2017 by InyoPools Product Specialist Lennox H.

Hi, Joel. This unit is adequate for an 8K gallon pool. There is no trick, if the unit is on then the unit will turn on when water flow is registered.
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?     Asked on 5/2/2018by THOMAS W. MORRIS

keep getting fault code EE3 while trying to get unit started. Shut off breaker and check fuses. They' re good. Is there a flow switch or another component causing this code. I have good water flow thru the unit
 Reply

A  Answered on 5/5/2018 by InyoPools Product Specialist Lennox H.

Hi, Thomas. That code is displayed when the water flow through the unit is below 20 GPM. If you can confirm that the water flow is gra=eater than 20 gpm, the water pressure switch is bad. 
 Reply


?     Asked on 5/9/2018by RICHARD

WHICH ARE THE INLET AND OUTLET PORTS AND ARE THEY INTERCHANGELABLE.
 Reply

A  Answered on 5/11/2018 by InyoPools Product Specialist Lennox H.

Hi, Richard. The inlet is at the bottom and the outlet is at the top. The ports are specific and they're not interchangeable. 
 Reply


?     Asked on 8/4/2018by Inyo Visitor

Where can I find parts. I need a water flow switch.
 Reply

A  Answered on 8/5/2018 by InyoPools Product Specialist Lennox H.

Hi. I'm not sure where you can get replacement parts for this unit. You can contact AquaPro @ 877-278-2797
 Reply


?     Asked on 8/22/2018by rob

im getting a ee2 code
 Reply

A  Answered on 8/22/2018 by InyoPools Product Specialist Lennox H.

Hi, Rob. That code is letting you know that the Freon level is low. 
 Reply


?     Asked on 8/23/2018by rob

good day. i have the eco 500 and i see that its been discontinued. will i still be able to get parts as needed.
 Reply

A  Answered on 8/23/2018 by InyoPools Product Specialist Lennox H.

Hi, Rob. To check availability on replacement parts, contact AquaPro Systems at (877) 278-2797. 
 Reply