?     Asked on 3/4/2018by Todd

17K volumn in ground pool in Phoenix AZ. Would you recommend the 20K or 40K unit?
 Reply

A  Answered on 3/4/2018 by InyoPools Product Specialist Patrick P.

Hi Todd, we would suggest the larger 40,000 gallon unit as it will allow you to crank up the chlorine production if you need it. Also you will get a much longer life out of your salt cell since the majority of the time he will be running at a pretty low chlorine production.
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?     Asked on 4/9/2018by Bob

I have a 15k gal pool in South Florida Is there any benefit in me buying the 40k gallon unit instead of the 20k gallon unit
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A  Answered on 4/10/2018 by InyoPools Product Specialist Hector F.

Yes, and that is that the system would not be pushed to near its maximum capacity in order to keep the pool chlorinated. With your sized swimming pool, we recommend using the 40k model unit. 
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?     Asked on 4/24/2018by Inyo Visitor

Other than the warranty, what is the difference between the Crystal Pure Salt System and the Crystal Pure Heavy Duty Salt System? Thanks for your help.
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A  Answered on 4/24/2018 by InyoPools Product Specialist Patrick P.

The Heavy duty is the same system as the standard but with two main advantages...1. The warranty is 3 year on the Heavy Duty Vs. 2 years on the Standard 2. The cell life on the Heavy Duty is 10,000 hrs. Vs. 7,000 hrs. on the Standard. The extra lifespan on the heavy duty salt cell is due to more Ruthenium coating on the cell plates. Cell life works as follows, say you run your pump 8 hours per day and you set your Crystal Pure to 50% chlorine output then the cell will be running for 4 hrs. per day, thus using up 4 hrs. of cell life per day in this example.
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?     Asked on 5/29/2018by Cyndy

I have an 18x36 ft inground pool. 3 ft shallow end 5 ft deep end...how many gallons and what unit would be best for me?
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A  Answered on 5/29/2018 by InyoPools Product Specialist Patrick P.

Hi Cyndy, Your pool is roughly 19,440 gallons and this PL7702 would be the perfect choice for your pool.
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?     Asked on 7/7/2018by Patrick Miller

Other than the system itself, what else do I need to convert my 16,000 gal pool to salt? Also, How much salt is the initial start-up amount needed for my pool? Thanks, Patrick Dagsboro, DE
 Reply

A  Answered on 7/8/2018 by InyoPools Product Specialist Hector F.

You will not need anything else for setting up your salt system besides what comes with it. If you click here and view page for you can see a chart which will advise how much salt you will need to add for startup. 
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?     Asked on 7/18/2018by Jo

Hi, first time pool. 24x24 4 ft deep. What size salt system do I need?
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A  Answered on 7/18/2018 by InyoPools Product Specialist Lennox H.

Hi, Jo. A 20,000 system or higher will be sufficient for your size pool.
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?     Asked on 7/23/2018by Dick

I have a Aqua-trol-HP salt system. My check salt and inspect cell light keeps coming on. I know I have enough salt. But when they come on my salt generator light goes out. Does this mean , it is not generating? If so, what could cause this and what is the remedy?
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A  Answered on 7/25/2018 by InyoPools Product Specialist Joe S.

hen these lights flash, the cell reports salt levels between 2400-2700ppm; this does not affect chlorine production. When these LEDs are ON solid, the cell reports 2300ppm or less and chlorine production is suspended.The TurboCell must be clean in order to report accurate salt readings. IF the cell looks like the image on the left, clean the cell. IF cell is clean, proceed to step 1C. The system should be reading salt within 500ppm of an independent test. The cleanliness of the TurboCell plays a major role in the AquaRite’s ability to report salt levels accurately.
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?     Asked on 8/31/2018by Tom

In reading through the "How to" section, it was mentioned that chlorine would not be generated if the water is too warm or too cold. Our pool runs from a low of 86 deg in the winter to around 96 deg in the heat of summer. Is this a problem?
 Reply

A  Answered on 8/31/2018 by InyoPools Product Specialist Lennox H.

Hi, Tom. Your pool temp of 86-96 degrees will not be an issue. This unit will operate between 51-149 degrees. 
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?     Asked on 10/18/2018by Jennifer

My parents have an above ground pool that holds 19k gallons and they due to maintenance of a chlorine pool they are looking at something easier. Would you recommend the salt water pool and a 20 or 40 pump?
 Reply

A  Answered on 10/18/2018 by InyoPools Product Specialist Hector F.

Absolutely, a salt system would be a great way to assist with sanitizing maintenance, and for a 20k gallon pool, it would be wise to use a 40k model. 
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?     Asked on 11/4/2018by David

Are there installation instructions supplied with the unit? How difficult to install DYI? Thank-you, David Simpson
 Reply

A  Answered on 11/6/2018 by InyoPools Product Specialist Lennox H.

Hi, David. A manual is included with the unit which will include installation and operating instructions. This is considered a DIY installation, check out our How To Install a Crystal Pure Salt Chlorine Generator guide. 
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?     Asked on 12/1/2018by TLaf

Is there a user manual on the control system available for download? One of the jumpers (K3) came off of the board and I cannot find a reference for this. TIA.

 Reply

A  Answered on 12/3/2018 by InyoPools Product Specialist Steve M.

Good Afternoon- At this time there are no user manuals available for this device. We apologize for the inconvenience.
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?     Asked on 12/7/2018by TLAF

I need to know what the factory placement is for the K3 jumper as I accidentally knocked it off during wiring. Picture attached. Can anyone with this system please take a picture of this jumper and post? Or MAAAYBE can someone at InYo open a new one and snap an image? I don't want to blow up a brand new unit as I do not know what this jumper is for. Thank you in advance!

 Reply

A  Answered on 12/14/2018 by InyoPools Product Specialist Alex V.

Hello, The K3 jumper would be positioned so that it is sitting on the top 2 pins.
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?     Asked on 1/28/2019by MarcoBay

Probably a dumb question, but does it matter what "angle" the cell is installed at? That is, can it be installed at a say a 45 degree upward angle? That would be my only option without doing some serious re-piping to make room (see picture). Thank you.

 Reply

A  Answered on 1/29/2019 by InyoPools Product Specialist Lennox H.

Hi, MarcoBay. The cell can be installed at that angle; however, the flow switch assembly will have to be installed horizontally. 
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?     Asked on 2/10/2019by Richie Dull

Can this be used with an aboveground pool?
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A  Answered on 2/11/2019 by InyoPools Product Specialist Patrick P.

Hi Richie, Yes this salt system could be used on an above ground pool. If you wanted to add a standard 3 prong 115V plug to the system then I would suggest this 3 Prong Cord 115V.
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?     Asked on 2/11/2019by Richie Dull

I also purchased the Hayward heat pump HP21254T, can this salt water system be used with it.
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A  Answered on 2/11/2019 by InyoPools Product Specialist Hector F.

Yes, you can have a salt water system with these units. Please consider adding a check valve after the heat pump to prevent backflow of chlorinated water into the unit. 
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?     Asked on 2/11/2019by Richie Dull

I still have chemicals in my pool from closing it up for the winter and last year. Does that matter when installing the salt system?
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A  Answered on 2/11/2019 by InyoPools Product Specialist Hector F.

No that should make matter when installing this system. 
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?     Asked on 2/14/2019by Richie Dull

What is the replacement salt cell for this unit?
 Reply

A  Answered on 2/14/2019 by InyoPools Product Specialist Hector F.

The replacement cell for this system is part number PL7722
 Reply

  • Commented on 5/4/2019 by Product Owner

    Is there a generic replacement cell? Is this salt system a Hayward with different name on it?
     Reply

    • Commented on 5/4/2019 by InyoPools Product Specialist Lennox H.

      Hi, There is not a generic cell available. This system was designed after the Hayward system, however, the parts are interchangeable.
       Reply

    • Commented on 5/4/2019 by InyoPools Product Specialist Lennox H.

      Hi, There is not a generic cell available. This system was designed after the Hayward system, however, the parts are interchangeable. 
       Reply


?     Asked on 3/16/2019by Greg

I have a 28 ft round above ground that has been totally recessed. Approximately 18k gallons, we are having nitrate problems, we have drained and refilled once, using carbon filters during the refill process. Still have nitrates. 2 questions, best way to reduce nitrates and how will nitrates affect the salt cell. Obviously, I would go with the 40k HD system, but how much salt does this problem cause the system to use.
 Reply

A  Answered on 3/21/2019 by InyoPools Product Specialist Lennox H.

Hi, Greg. Nitrates can be found in a variety of places and products including fertilizers, plants etc. You can try to remove plants near your pool, and eliminate runoff. High nitrates can affect the effectiveness of the chlorine produced by the system.  
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?     Asked on 4/5/2019by Inyo Visitor

does this salt system have a timer on pump
 Reply

A  Answered on 4/6/2019 by InyoPools Product Specialist Lennox H.

Hi. This system is not equipped with a pump on timer. It has a flow switch which will turn on the system when the pump is on. 
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?     Asked on 4/21/2019by mark ayash

Can you mount a salt cell in a vertical line? My heater and returns are only a foot away and the only way I can add more PVC is to go up and back down.
 Reply

A  Answered on 4/21/2019 by InyoPools Product Specialist Patrick P.

Hi Mark, Yes you can mount this salt cell in the vertical position.
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?     Asked on 5/5/2019by Chris

I have an 8000 gall0nin ground pool, would I use the 20k system? Also I see one of the 20k says LT what does that mean. Thanks in advance
 Reply

A  Answered on 5/5/2019 by InyoPools Product Specialist Joe S.

Y Chris, yes you would use either the 20k or 40k unit. The difference between the HD and the LT is the HD has a longer warranty.
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?     Asked on 6/10/2019by John

How does this system handle hard water situations? Pool will be a 18' round by 50" depth.
 Reply

A  Answered on 6/10/2019 by InyoPools Product Specialist Patrick P.

Hi John, for pools with very hard water the salt system will work fine but you may see calcium build up on the salt cell more often meaning you may have to clean your salt cell more frequently. We would suggest monitoring your Calcium Saturation Index (CSI) by following the steps laid out in this Article on Calcium Saturation Index (CSI) for Swimming Pools
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?     Asked on 6/18/2019by brian weldon

how many amps does this system draw
 Reply

A  Answered on 6/18/2019 by InyoPools Product Specialist Michelle B.

Hello,These units should draw 4 amps.
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?     Asked on 6/26/2019by Ken

Can this Heavy Duty 20k be used on a 15k gallon pool efficiently?
 Reply

A  Answered on 6/26/2019 by InyoPools Product Specialist Lennox H.

Hi, Ken. Yes, this system will be able to effective chlorinate a 15K gallon pool. However, the 40K system will be even more efficient.  
 Reply