How To Recalibrate the Salt Level on a Hayward Aqua Rite

WRITTEN BY:  Inyo Pools

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Occasionally the salt level on the Hayward Aqua Rite may not match the actual salt level of the pool. If the salt cell is clean but the salt reading is off, the Aqua Rite will need to be recalibrated. The following steps will provide a guide on how to recalibrate a Hayward Aqua Rite.

Video

Step by Step

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Step 1

Before recalibrating, test the water with salt water test strips to determine the correct salt level. If the results from your test strip are not the same as the Aqua Rite, proceed to step 2.

Step 2

With the pump running, move the main switch from "Auto" to "Off" and then back to "Auto". Wait for approximately 10 - 15 seconds for a click inside the panel.

Step 3

Once you hear the click, immediately push the Diagnostics button 5 times. The system will now begin to recalibrate.

Step 4

A number will appear on the display screen and begin to scroll down. Once the number on the screen matches the number from your test strip result, move the the main switch from "Auto" to "Super Chlorinate" and back to "Auto".

Step 5

The Hayward Aqua Rite should now be successfully recalibrated. If the incorrect salt reading continues to be a problem, it may be time to replace the salt cell.

Comments

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(1 to 40 of 80)

Inyopools  Posted: 10/13/2017 15:32 PM  Inyo Product Specialist

Pat - I don't know the answer to your problem. It may be due to a problem in your main PCB. I'd suggest calling Hayward directly at 866-772-2100. They should be able to provide an answer for you,


Pat  Posted: 10/09/2017 14:49 PM 

I tried these steps but they wouldn't work for me. I just installed a new T3 cell (before, my numbers over a few days started plummeting down to 300 and it was an old cell and chlorine had gone to zero). Within 24 hrs of installing new cell, I was reading 3600. Manual testing at PaP and Leslies says I have 3000 and after a week, my chlorine is back up to normal.

I follow the steps, but after pressing 5 times, I see '- 3600' and it just stays there. It never counts down. What's interesting is that if I switch it off, then it does start counting down, but does it so fast, I can't really pick any number.

What are the possible reasons why it will not count down?


PGUZMAN  Posted: 10/07/2017 14:14 PM 

thanks.
the reading was 1900 my pool has 3400. light was red check salt and inspect cell.
I follow the instructions to recalibrate and now is working ok.
thanks very much.


Inyopools  Posted: 10/04/2017 11:33 AM  Inyo Product Specialist

Dora - See our guides on "How To Troubleshoot a Hayward Aqua Rite" and "How to Correct Low Water Pressure in Your Pool System". Check Step 6 first, clogged impeller. It is a common problem for low water flow.


Dora  Posted: 09/28/2017 18:06 PM 

We put a new salt cell. It still not producing chorine and no floow is light up. What does it mean?


Inyopools  Posted: 09/28/2017 12:31 PM  Inyo Product Specialist

RAM - Make sure your displayed cell type matches your newly installed cell type. See our guide on "How To Change the Displayed Cell Size on an Aqua Rite SCG". Then recalibrate your salt level again. If this doesn't work, I'd give Hayward another call.


RAM  Posted: 09/26/2017 15:33 PM 

I'm struggling here. Water tests at 3500 ppm salt. Read out on Aqua Rite was 2200. Spoke to Hayward, and I ended up replacing the T Cell 15. Ran through the calibration and all seemed right at 3400. Came back and looked at the Aqua Rite the next morning and it reads 2200. Now it seems I have to recalibrate the unit every morning after it shuts down the night before. Reads 2200 before recalibration. Help!


Inyopools  Posted: 09/21/2017 18:35 PM  Inyo Product Specialist

Coffeemarkie - This is sometimes an indication that your cell needs to be cleaned. Try cleaning the cell. If that doesn't work, give Hayward a call at 866-772-2100 to see what they suggest.


Coffeemarkie  Posted: 09/19/2017 14:55 PM 

When going calibration steps, the readout will not go below 4200. Using test strip and digital meter, my level is right at 3000. What else can I do?


Inyopools  Posted: 08/28/2017 12:15 PM  Inyo Product Specialist

Jen - Try lifting the Display PCB off of the main PCB and then re-seating it. If that doesn't work, give Hayward a call at 866-772-2100. They may be able to help you further.


Jen  Posted: 08/25/2017 16:50 PM 

Mine is saying a zero reading for both the main screen and the instant salt reading. Just had water professionally tested and its actually 3400ppm. We tried doing the recalibration but with the instant reading being zero as well we cant reset. Note: we actually have high chlorine levels right now, so we know our cell is still producing chlorine.


Inyopools  Posted: 08/20/2017 13:50 PM  Inyo Product Specialist

Lrs4vols - Your system is currently set for metric readings. I've accidentally switched into this mode myself. To switch back into US standard units of measurement, see our guide on "How to Change the Units of Measurement on an Aqua Rite SCG".


Lrs4vols  Posted: 08/17/2017 23:18 PM 

My aquarite originally showed the salt count like 2900 now it shows it as 2.90. Can this be reset??


Anonymous  Posted: 07/17/2017 20:04 PM 

I have to post this, I am so pleased with the service organization of this company. It is rare to deal with people these days that go above and beyond to help their customers. The lady at the company headquarters in customer service ( Lisa ?), helped me diagnose a problem, send me the part I needed UPS second day and I'm back in business in a couple of days ! Thank You so much !


Inyopools  Posted: 07/07/2017 11:02 AM  Inyo Product Specialist

Tim - Go through the whole process even if you don't hear the click. If that doesn't work, check your salt level, clean or replace your cell, make sure your displayed cell type (eg t-15) is the same as your installed cell type. See Haywards' Aqua Rite Diagnostics Manual for more detailed instructions.


Inyopools  Posted: 07/04/2017 14:06 PM  Inyo Product Specialist

Anonymous (salt level) - Is your salt level outside the upper limit of the system operable salt range? If you, you may have to dump so pool water and partially refill your pool with fresh water. It not, see Hayward's Aqua Rite Diagnostics Manual for other suggestions.


Tim  Posted: 07/04/2017 12:16 PM 

Hi, I don't hear a click after moving switch to off then to auto. Is anything else needs to be done? Thanks!


Anonymous  Posted: 06/30/2017 21:37 PM 

Trying to recalibrate Aqua Rite salt system, but number will not get high enough to match what is on the test strip. Any suggestions?


Inyopools  Posted: 06/30/2017 12:06 PM  Inyo Product Specialist

Jason - The scrolling should not stop at 3600. Try running the recalibration sequence again. If you haven't cleaned your cell for a while, try cleaning it is an acid solution. Also, take your cell into a pool store and have it tested to see if it needs to be replaced.


Jason  Posted: 06/28/2017 17:19 PM 

I did the strip test. It showed the salt level is about 3200ppm. And then I followed your steps to recalibrate the salt level on aqua rite. However, its reading stopped at 3600ppm. So is the reading good and should i proceed the second half of step 4 by moving the main switch?


Inyopools  Posted: 06/27/2017 15:24 PM  Inyo Product Specialist

Anonymous (Recal salt level) _ I would have to know the model of your salt chlorine generator to help you. Or look up your SCG on our website and look down at the bottom of the product page for the owners manual. It may have the information you are looking for.


Anonymous  Posted: 06/26/2017 23:19 PM 

I only have buttons on my panel. How do I recalibrate with that?


Inyopools  Posted: 06/12/2017 12:52 PM  Inyo Product Specialist

DG - Make sure the cell type displayed in your system is the same as the cell type actually installed (ex t-3). Then try recalibrating your salt level again. Then give Hayward a call at 866-772-2100.


DG  Posted: 06/10/2017 19:02 PM 

my system keeps reading at the level of output I cant get it to read salt level I have had the cell checked and it is ok


Inyopools  Posted: 05/30/2017 15:44 PM  Inyo Product Specialist

peter - Recheck the procedure for recalibration. Make sure the cable plug is in all the way. They tend to slip out. If that doesn't work, pull the plug, spray it with a contact cleaner and replace it. Then clean the cell with an acid solution. If none of this works, you may need a new cell or PCB.


peter  Posted: 05/29/2017 11:06 AM 

After I recalibrate to correct salt level, all runs fine.
The next day, when filter/ pump restarts, salt setting reverts back to original settings and is wrong. How can I make adjusted settings permanent ?


Inyopools  Posted: 05/26/2017 18:09 PM  Inyo Product Specialist

Suzanne - The operating salt level range for this SCG is 2700-3400 ppm with an ideal level of 3200 ppm. Lights will start flashing outside that range and, if the salt level is too far out, the SCG will stop generating chlorine. To calculate how much salt to add when required, see our guide on "How to Add Salt to Your Pool". If you ever have too much salt in your pool, see our companion guide on "How To Reduce the Salt Level In Your Pool".


Suzanne  Posted: 05/25/2017 18:34 PM 

Hello and thank you for your comments. I have gone back into the panel and noticed my cell was not correct. I have changed it from t-3 to t-15 and wala the HI SALT light goes up. My instant read now on my panel is 3,000 and the strips is slightly higher at 3200ish. What range do you recommend a 30k gallon pool to be at? NO higher than 3500? Also if I wanted to add a little more salt how much would you suggest? Thank you inadvance for your assistance.


Inyopools  Posted: 05/23/2017 10:49 AM  Inyo Product Specialist

Suzanne - Try pulling out the cable plug going into the control unit and spraying it with an electrical contact cleaner. See Big Dave comment below. If that doesn't work: clean the cell with acid, check that the displayed cell size matches the install cell size, then recalibrate the salt level again. Please let me know the results of using a contact spray.


Suzanne  Posted: 05/23/2017 8:49 AM 

I have a 30k gallon pool - instant reading on aquarite is 3k; on the test strip it is 6.8, or 3430; last night when i tested it was 6.0, or 2460. I have had HI on the display now for two weeks. One day it is fine and the reading is 3000, next day it says high. Should I clean the cell? what suggestions do you have other than draining the pool?


Inyopools  Posted: 05/19/2017 13:28 PM  Inyo Product Specialist

Big Dave - Excellent feedback. Much appreciated. I will incorporate that comment in this and other applicable guides.


Big Dave  Posted: 05/18/2017 21:00 PM 

Reading all comments, great ideas but did not work for me, salt cell only 2 years old so could not believe burned out, kept reading "high salt", , happen to think, pulled plug from salt cell sprayed with electrical contact cleaner, pushed plug back on, salt reading dropped to 2800. Hope this works for some of your mysteries


Inyopools  Posted: 04/26/2017 8:52 AM  Inyo Product Specialist

pengwin - Make sure your displayed cell type matches your installed cell type. See our guide on "How To Change the Displayed Cell Size on an Aqua Rite SCG". Then recalibrate your salt level again. If this doesn't work and your cell is 4-5 years old, you may need a new cell.


pengwin  Posted: 04/24/2017 19:50 PM 

My display is saying the salt level is HI. Have had the pool place test the levels and it is 3000. when i recalibrated it, it went to -0 then the HI light came back on. I have cleaned the cell with Acid. what more can i do?


Inyopools  Posted: 12/19/2016 11:43 AM  Inyo Product Specialist

"Ho" Display - You may have a couple of problems. You may only be seeing a partial display. When the heat sensor on your cell is bad, you will get a "Hot" message on the Aqua Rite display, indicating that you need to replace the cell. If you are only seeing "Ho" you may also have to replace the Display PCB.


Anonymous  Posted: 12/15/2016 9:38 AM 

My display is reading "Ho". Does anyone know what that means?


Inyopools  Posted: 10/03/2016 12:32 PM  Inyo Product Specialist

salt recalibration - Try cleaning your cell with an acid solution. A dirty cell will not give an accurate reading. Here's is a link to Hayward Aqua Rite Diagnostics Manual. It has a section on cleaning the cell.


Anonymous  Posted: 10/01/2016 16:42 PM 

Went through the re-calibration process and the lowest reading in step 4 I can get is 3400. However, the water is salt level is testing at 2800. Any suggestions?


68GS  Posted: 09/12/2016 16:18 PM 

Just to follow up, the authorized service tech came out and swapped in a new T cell under warranty, and it did in fact hold the salt PPM properly. I'm not happy at having to pay the $95 service call fee though, when their cell was found to be defective within warranty period. That just doesn't seem right, but at least I have a new cell at this point, w/o having to pay ~ $600 for it.


68GS  Posted: 08/30/2016 16:23 PM 

No worries, I spoke with the tech rep this morning and he's expecting enough cells to show up Wed 8/31 to take care of mine too. We'll see how this goes and I'll update afterward.