Q:Can the Royal Entrance Pool steps be used in an above ground pool with the NL102 Peel and Stick Pool Cove (48 inch) in it?
A:Yes you may use the NE103 with the Peel N Stick Pool Cove. You can view our various pool cove peel and stick products here.
Q:Can the Royal Entrance pool step be bolted into a concrete deck?
A:Yes, the Royal Entrance steps can but the concrete screws are not included in the hardware kit.You would have to buy them at a local hardware store.
Q:For the Royal Entrance Pool Step, if you add sand to this step, will algae form in the pool?
A:Ideally, the sand in the step is kept dry, so algae forming because of the sand will not be a problem. Ensuring that your pool is properly balanced and all chemicals are in check will limit the growth of algae.We have sold many copies of this step, and have not heard any complaints of algae growth as a result of installation of this step.
Q:Can the Royal Entrance Pool Step fit into Tahitian pool with 54" walls? And what is the maximum height of the deck that the step can fit into?
A:The Royal Entrance Pool step is made for a 48" or 52" Pool. If you have 54" walls, you will need to use a different step. You can use the Easy Pool Step for 54" walls.
Q:How can I buy just the two straps that go on the handrails and screw into the deck for the Royal Entrance Pool steps?
A:Retail consumers can order directly from the manufacturer, Lumi-O, in instances like this. Their number is 800-265-1113. The part number they use on this step is the B-5602. Please reference it as the Royal Entrance step.
Q:I have an above ground pool surrounded by a deck. I have steps for the pool, but it has no way of attaching them to the deck (like the picture of these steps). Are the arms shown in the picture designed to be screwed directly to the deck? I would like for my steps to be firmly attached.
A:Yes, the Royal Entrance Pool Step does indeed have the capability to attach to the decking that surrounds your above ground pool. It would require the acquisition of the ladder's attachment kit that would allow it to be firmly screwed into the decking.
Q:I am interested in your Royal Entrance Above Ground Pool steps. What type of material is attached to step to prevent child from getting behind step? Will the water and chemical treatment flow through this material?
A:The safety "fence" that attaches to the step is made of the same polymer as the step. Essentially, it's a high grade plastic from my understanding. The area behind the step will not be watertight, so water and chemicals will still be able to flow.
Q:What is the rise and run of each stair?
A:The rise on the step is 11.5" and the run is 34".
Q:My pool is a 18x36 oval pool w/ the banked bottom sides. Will these steps fit my pool?
A:After speaking with the manufacturer, they confirmed that there would be no problem with using the Royal Entrance Above Ground Pool step on a pool with banked bottom sides.
Q:Does this pool step fill with loose sand or sand bags? Can you use something else, like small rocks?
A:For the Royal Entrance Above Ground pool steps, the manufacturer recommends filling the bottom step with loose sand. The rails are secured to the deck with screws.
Q:My above ground pool has a good deck and also has a sloping bottom. Does this product have an adjustment feature to work on a sloped bottom?
A:No, the Royal Entrance Above Ground Pool steps do not come with an adjustable feature that would allow you to slope the bottom of the steps.
Q:When removing the steps from the pool for the winter, is the fence removable from the step while it is in the pool so it can be lifted out of the pool separate from the steps?
A:You are able to remove the handrails from the steps. You can browse the Royal Entrance Above Ground Pool Step manual for a complete rundown on the installation process.
Q:I have a deck around the pool (12' X 20" Weismueller, 52" deep). Will the Royal Entrance Above Ground Pool steps adapt to a deck mount?
A:You should be ok with your deck. However, you can take a look at the Royal Entrance Above Ground Pool step owner's manual to help decide if it would work well with your deck.
Q:What is the height of this step?
A:The height of the step from the floor to the top step is 47".
Q:Can the steps be used in an above ground pool with the NL102 Peel and Stick Pool Cove (48 inch) in it?
A:Yes these steps be used in an above ground pool with the NL102 Peel and Stick Pool Cove.
Q:Will this step / ladder work with a soft side or Intex pool?
A:This particular product will not work with a soft side or Intex pool but we do carry this ladder which is specifcally designed for Soft Sided and Intex pools http://www.inyopools.com/Products/06300025046293.htm