?     Asked on 6/25/2006by Guest

Are hoses included with this product?
 Reply

A  Answered on 6/25/2006 by InyoPools Product Specialist Patrick P.

Yes this cleaner comes with 32' of hose.
 Reply


?     Asked on 5/28/2007by Guest

Will the W560 or W530 leaf canister work with this cleaner?
 Reply

A  Answered on 5/28/2007 by InyoPools Product Specialist Patrick P.

Yes you may use either the W530 or W560 leaf canister with this pool cleaner.
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?     Asked on 7/27/2008by Guest

How many feet of hose come with this cleaner and how do I determine if I need extra hose?
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A  Answered on 7/27/2008 by InyoPools Product Specialist Patrick P.

This cleaner comes with 32' of hose, the hoses come in 4' sections. A simple rule of thumb is to measure from the skimmer (or dedicated suction line) to the farthest point in the pool then add two (2) extra hose lengths. If you determine you need additional hose you may purchase the hose sections here http://www.inyopools.com/Products/02201321001333.htm 
 Reply


?     Asked on 2/25/2015by Katy

I have an inground molded fiberglass pool in an irregular shape, close to being an hourglass shape? It is 6 1/2 feet deep in the deepest end and also has a narrow shelf running around the deeper end will this cleaner work in my pool?
 Reply

A  Answered on 2/26/2015 by InyoPools Product Specialist Robert M.

Hello Katy - I would not recommend the model 900 for your pool. We would recommend the Hayward Blu. The Blu cleaner comes with shoes for a concrete surface. You could order the fiberglass shoes separately.
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?     Asked on 5/27/2015by Lisa

i have a intex pool will this work with that pool
 Reply

A  Answered on 5/27/2015 by InyoPools Product Specialist Patrick P.

Hi Lisa, If you have a metal wall Intex Pool then the Wanda the Whale pool cleaner would work on your pool.
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?     Asked on 6/4/2015by Inyo Visitor

We have a intex pool with metal poles can I get this for our pool. Thanks Ro
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A  Answered on 6/7/2015 by InyoPools Product Specialist Alex V.

Ro,  Unfotunately the Intex pump/filter are not strong enough for this cleaner.
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?     Asked on 6/14/2015by Billie Jo

Will this pool cleaner work on the intex 24 by 12 by 52 rectangle pool? And if not what is recomended ?
 Reply

A  Answered on 6/17/2015 by InyoPools Product Specialist Lennox H.

Billie Jo, The Hayward Automatic Pool Cleaner Wanda the Whale will work in your Intex 12' x24' x52" rectangle pool if you have the proper amount of suction needed to operate the cleaner.
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?     Asked on 6/17/2015by Inyo Visitor

Is there a leaf canister for Wanda The Whale?
 Reply

A  Answered on 6/18/2015 by InyoPools Product Specialist Robert M.

You can use the Hayward W560 Leaf Canister with Wanda the Whale.
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?     Asked on 6/22/2015by Carolyn

Were r u located at and do u have any stores in Columbus ,ohio and if so address please i want.to buy.one asap
 Reply

A  Answered on 6/23/2015 by InyoPools Product Specialist Hector F.

We are located in Longwood Florida and we do not have store locations for we are strictly an online based retailer. We would ship product to you.
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?     Asked on 8/19/2015by Ginger

We have an Intex 32' x 16' x 54" saltwater pool. Will Wanda the Whale work in our pool? Also, does Diver Dave come with that or is that separate? Thanks!
 Reply

A  Answered on 8/21/2015 by InyoPools Product Specialist Lennox H.

Hi Ginger, The Hayward Wanda the Whale Automatic Pool Cleaner will work in your pool as long as you have enough suction power to operate the cleaner. It needs at least 32 GPM of water flow to operate. The Hayward Diver Dave Automatic Pool Cleaner is sold separately.
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?     Asked on 4/29/2016by Teresa

will this work with a Krystal Clear Cartridge Filter Pump with 2,500 gph (110-120V)?
 Reply

A  Answered on 5/2/2016 by InyoPools Product Specialist Lennox H.

Hi Teresa, The Krystal Clear Cartridge Filter Pump will not be sufficient enough to operate this cleaner.
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?     Asked on 5/24/2016by renea

can it be used in a in ground pool
 Reply

A  Answered on 5/24/2016 by InyoPools Product Specialist Lennox H.

Hi Renea, This Cleaner is not suited for an in-ground pool application. You can use the Hayward Blu In-ground Suction Cleaner.
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?     Asked on 5/28/2016by Mark

Where can I buy this in Canandaigua, NY? 14424 zip code
 Reply

A  Answered on 5/29/2016 by InyoPools Product Specialist Joe S.

We do not have any retail stores to purchase from, but this unit can be shipped directly to you.
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?     Asked on 6/7/2016by Alice

The review said that the whale vacuum only last one season. Is this a fact? Do they have to be replaced every year. That could get expensive
 Reply

A  Answered on 6/7/2016 by InyoPools Product Specialist Patrick P.

Hi Alice, In our experience this cleaner lasts on average of 7-10 years.
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?     Asked on 6/13/2016by Jennifer castellari

I have Wanda the whale. Her black ring fell off while cleaning the pool. Hoe do I reattach it? Also, her tail has never stayed on, I don't think this is critical, is it? I've only had Wanda about a month.
 Reply

A  Answered on 6/18/2016 by InyoPools Product Specialist Lennox H.

Hi Jennifer, The ring simply snaps onto the base roller. The tail is not crucial but that too clips into the body.
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?     Asked on 6/22/2016by Mary

My wander isn't moving around the pool any more to be able to clean. Any suggestions what could be wrong?
 Reply

A  Answered on 6/22/2016 by InyoPools Product Specialist Lennox H.

Hi Mary, You can try cleaning out your filter or taking the unit to be inspected at your local pool store. Something could be wrong internally.
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?     Asked on 6/28/2016by Don

whats the GPM for it to work right?
 Reply

A  Answered on 7/4/2016 by InyoPools Product Specialist Lennox H.

Hi Don, A flow rate of at least 32 GPM is required to operate this cleaner.
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?     Asked on 7/2/2016by Chris

Wanda keeps getting stuck in corners of rectanglular Intex pool. What can we do to fix this problem?
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A  Answered on 7/3/2016 by InyoPools Product Specialist Alex V.

Chris, The only option would be remove a section of hose.
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?     Asked on 7/11/2016by jesse rodriguez

i just set up an intex 18 foot diameter pool with 2 intakes how do i connect to the installed intake. do i have to remove and install your connector and if i do how do i do that without letting water out.
 Reply

A  Answered on 7/12/2016 by InyoPools Product Specialist Alan M.

It is very common place to connect the vacuum cleaner through the skimmer port. If you have another suction port, you would need to use an adapter on that port to connect the vacuum hose. Intex pools are not always the most ideal pools to connect automatic vacuums and you may need to contact them direct if you have additional questions. Please do not remove any connections that may result in the loss of water unless instructed by Intex.
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?     Asked on 7/20/2016by Wendy

Is there any difference between the Ladybug, Wanda Whale, or Diver Dave??
 Reply

A  Answered on 7/20/2016 by InyoPools Product Specialist Scott W.

No difference, the outside shell is the only difference. All the replacement parts are the same.
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?     Asked on 8/8/2016by Renee

Greetings, I am interested in purchasing Wanda the Whale for my above ground Sahara pool. I wanted to know if all the parts that are needed to operate the item are all included with purchase? Will there be anything extra that I would have to purchase outside the price of the item? Thank you so much for your time it is appreciated deeply.
 Reply

A  Answered on 8/9/2016 by InyoPools Product Specialist Alan M.

Hello Renee, All items you will need to operate Wanda the Whale are included in the box including the cleaner head and hoses.
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?     Asked on 10/9/2016by Joe Bell

Do you carry Wanda the whale for in ground swimming pool?
 Reply

A  Answered on 10/12/2016 by InyoPools Product Specialist Alan M.

Unfortunately, Wanda the Whale is designed only for vinyl lined pools. If you would like a similar product for an in-ground concrete finish pool, I would suggest the Hayward Navigator Pro Concrete Cleaner - 925ADC.
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?     Asked on 5/31/2017by Ákos Zombori

Hi, I would like to buy bearings for Hayward Automatic Swimming Pool Cleaner Wanda the Whale - 900 Bearing, Main Turbine (set of 2) (axv055p) http://www.inyopools.com/Products/07501352012926.htm Can you send to Hungary, or Germany? Hou mutch is it the shipping? Regards, Ákos
 Reply

A  Answered on 6/8/2017 by InyoPools Product Specialist Lennox H.

Hi, Ákos. We can ship this item internationally. Please provide the shipping address for a quote.
 Reply


?     Asked on 6/5/2017by chuck collins

I have a wanda the whale model 900. I lost one of the stainless springs on the pods (feet). where can I find one?
 Reply

A  Answered on 6/9/2017 by InyoPools Product Specialist Lennox H.

Hi, Chuck. Unfortunately, the spring is not sold separately, you'll have to replace the entire Pod Kit - AXV417WHP.
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?     Asked on 7/19/2017by Inyo Visitor

I have a ladder in my pool and do not want to remove it when I run "Wanda. Is there a bumper guard I can purchase so that Wanda does not get tangled around the ladder? Janet
 Reply

A  Answered on 7/19/2017 by InyoPools Product Specialist Alex V.

Hello, Hayward recommends using the AXW100 ladder guard. The bag is 9"x 18" and you would fill it with sand.
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?     Asked on 5/14/2018by Inyo Visitor

WHAT IS THE PAD CALLED THAT YOU CAN BUY TO PUT UNDER YOUR LADDER IF WANDA THE WHALE WONT FIT UNDER THE POOL LADDER AND GETS STUCK?
 Reply

A  Answered on 5/19/2018 by InyoPools Product Specialist Lennox H.

Hi. You're referring to a 9" x 30" Ladder Pad - NA400
 Reply


?     Asked on 5/22/2018by Kenitra

I have an Intex AG pool that the liner is wrinkled on, will this still work?
 Reply

A  Answered on 5/22/2018 by InyoPools Product Specialist Lennox H.

Hi, Kenitra. Wrinkles in the liner can hinder the cleaners maneuverability.  
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?     Asked on 6/24/2018by Inyo Visitor

Do all the above ground pool cleaners require the same amount of 32 GPM to operate correctly? We have a Sta-Rite Cristal-Flo High Rate Sand Filter, a Hayward Power Flo Matrix Pump for a 13 x 21 Splash Above Ground Pool.
 Reply

A  Answered on 6/30/2018 by InyoPools Product Specialist Lennox H.

Hi. Not all above ground pool cleaner requires the same amount of flow. If you have a 1 HP or higher pump, that will be sufficient to operate this cleaner.  
 Reply


?     Asked on 6/20/2019by Al

How many extra hose section will I need for a 18/33 pool
 Reply

A  Answered on 6/21/2019 by InyoPools Product Specialist Lennox H.

Hi, Al. You will need two (2) extra hose for your size pool if the skimmer is located at the end. 
 Reply


?     Asked on 6/28/2019by Inyo Visitor

Who long is the hose?
 Reply

A  Answered on 6/28/2019 by InyoPools Product Specialist Lennox H.

Hi. This unit includes approximately 32 feet of hose.
 Reply


?     Asked on 4/24/2020by Leslie

What is the difference between the the 900 model and w3900 model?
 Reply

A  Answered on 4/24/2020 by InyoPools Product Specialist Patrick P.

Hi Leslie, The cleaners are the same the W3900 is the model number the cleaner which is allowed to be purchased on the internet. If you purchase the 900 model # from an online retailer then the manufacturer Hayward will not honor the manufacturer warranty.
 Reply

  • Commented on 5/6/2020 by Product Owner

    Thank you for explaining. I almost purchased the 900.
     Reply

    • Commented on 5/6/2020 by InyoPools Product Specialist Patrick P.

      Thanks Selena, I'm glad you got the right one!
       Reply


?     Asked on 5/8/2020by Inyo Visitor

just need the whale, dont need hoses
 Reply

A  Answered on 5/8/2020 by InyoPools Product Specialist Patrick P.

Hi this only sold with the hoses and is the least expensive way to purchase the cleaner.
 Reply


?     Asked on 6/4/2020by Steve

Do you carry replacement parts for Wanda?
 Reply

A  Answered on 6/4/2020 by InyoPools Product Specialist Hector F.

Yes, please click here to view the Wanda The Whale parts diagram. 
 Reply