Can you connect your pool pump electrical and Pool Pilot salt water controller directly to the HP50HA system so that all systems run on the HP50HA timer. The pump is 1 1/2 HP.
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No, the timer on the HP50HA does not control a pool pump and salt water chlorinator.
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What does is cost to run this unit? Does it have an efficiency rating?
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The cost to run the unit is dependant on the price you pay per kilowatt hour. It is similar to the price to run an air conditioner during the summer. The efficiency rating can be found on this brochure
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Would this unit be compatible with a solar electric powered home?
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Hello Dave - This unit will require a 20 amp breaker and 230 voltage. If your system can provide that, the heat pump will work.
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What is the max temperature that unit will heat the water to?
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Hi Sally, This Hayward Heat Pump has a max heat of 104 degrees. Since heat pumps use outside air to heat, we would need for you answer our Pool Heat Pump Sizing Questions please email us back with the answers to these questions and we will give you a heat pump audit which will provide detailed information in regards to max. heating and operaitonal costs.
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Will the warranty be void if using in a saltwater pool? Everything I read it should accommodate a 21ft round by 54 inch deep pool. We are looking to extend our season do you think this would be sufficient?
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Hi Steven, This would be a great option for extending your season on a 21' round pool. The warranty would not be void on a saltwater pool as long as you keep your salt readings within normal range which would be in 3,000 - 4,000 PPM of salt. Sometimes you will see the warranty say the product is not intended for saltwater but they are talking of ocean water which has a much higher concentration of salt, normally 50,000 PPM or so.
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We have a 15' round above ground pool and need a new electric heater. What do you suggest - nothing too big. The one we had was huge and loud.
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Jeanne, The HP50HA Hayward heat pump will be a good size for your pool. Please keep in mind that this is an electric heat pump and not an electric heater.
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what is the difference between HP50HT and HP50HA?
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Gene, The Hayward Heat Pro 50,000 BTU Heat Pump (Horizontal Fan) is designed to save space and is also able to cool your pool if it gets too hot. The Hayward Heat Pro Heat Pump 50k BTU (HP50TA) is more traditional unit, larger in size also as efficient as the HP50HA unit but does not have the ability to cool.
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I have an in-ground pool and spa about 13,500 gal.
I have no gas at my home
What are my options for a pool heater
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Hi Dave, If you have no gas then your two options are a heat pump or a purely electric heater. The purely electric heaters are not that popular as they are very expensive to operate. I would suggest a heat pump if you are just looking to extend your pool season by 1 month in the spring and 1 month in the fall as they are very economical to operate.
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what is the warranty on the hp50ha
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The Hayward Heat pump is warranted to be free of defects in materials and workmanship for a period of 1 year parts and labor. The compressor component has a 2 year warranty. The titanium tube component of the heat exchanger has a 5 year parts only warranty.
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What is the minimum outside temperature for this unit to work efficiently?
I'm in central Texas with an average winter low temperature of 30-40 f.
In my pool enclosure the minimum temperature will run around 50 due to the heating of the pool.
Thanks
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The Hayward Heat Pro 50,000 is intended to work at a temperature as low as 50 degrees. Between 50-60 degrees you will , at most, get a half degree rise in temp.
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Can this unit be installed in my garage? It is always warm in my garage, about 10 degrees warmer than it is outside.
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Hi Tim, This unit must be installed outdoors. A garage it has limited fresh air which is needed for maximum performance.
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Does this unit need to be in the sun to work properly?
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Hello Peter, this unit does not need to be in the sun. Please ensure these units are not in a enclosed area or next to shrubs that can block the air inlet.
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What is the C.O.P. rating on the HP50HA
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This is straight from the Hayward Flier for the unit HP50HA. The C.O.P. is listed as 5.4.
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I live in deep south texas about 3 miles from Mexico. I have a 15,000 gallon pool 15x30 and was considering this heated just to start swim season earlier or for like holidays during winter since Christmas is hot but the water is cold. Will this heater suffice! Thank You!
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Jody- If you are looking to heat the pool year round to about 82 degrees, I would recommend going with at least an 85,000 BTU unit such as; RayPak Compact Series Pool Heat Pump 85,000 BTUs R4350TI.
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I have 14x28 in ground with an auto cover containing roughly 12500 gallons. I see the HP50HA is rated for up to 13000 gallons, am I kind of pushing it with my 12500? Also, are the HP50HA heaters you have all new or are they reconditioned?
Thanks.
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HI Dennis, This unit can heat your size pool, you're still under the max rated pool size. These units are new not reconditioned.
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Can this unit be used in southwest Florida for a 10,000 gallon in ground pool?
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Hello, Steve. The Hayward Heat Pro 50,000 BTU Heat Pump (Horizontal Fan) is designed for use with In- or above-ground pools up to 13,000 gallons. Please note, that larger the BTU size of a Heat Pump or Heater the quicker the temperature will increase.
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What size breaker for HP50HA model and size wire to run from panel BX.
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Hi, This unit requires a 20 amp breaker 230 volts. The size wire would be determine base on the run length. I would recommend consulting a license electrician.
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One more question: should I use a single pole or a two-pole 20amp circuit breaker & do I need to use a fuse box cut-off/disconnect outside
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Hi Joe, A Double Pole (230 volt) 20 amp breaker is required, do not think a fuse box is needed but I would recommend that you consult a license electrician.
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Can water be ran through the pump when it's turned off or does it need a bypass system? Also can a solar heater be attached inline with the pump?
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You can run water through it while it's off but to prolong the life of your heating units you'll want a bypass. This go for heaters, heat pumps and solar heat pumps.
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I have a 16 x 32 oval pool, 48" deep. wanting to extend pool season. this is slightly over recommended size. could i still use this unit?
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Hi, You can use this unit, however this unit requires special installation. The unit has to be elevated above the water level of the pool.
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We are about to install the heat pump HP50HA bought at the end of last season, for our 15' x 30' above ground pool. The manual appears to be saying that the unit's intake pipe has to be higher than the surface of the water. Can this really be that this unit is sold for above-ground pools, and one must build a platform over 52 inches high to install up in the air higher than the pool?? Or, is that for inground only, and we can install this on ground level by the pool pump?
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Hi Joan, This unit does required to be installed above the pool water level because of the horizontal fan design. So you will have to build a platform to elevate the unit, it will not work if it's installed at ground level.
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What is the difference between the heat mode and the auto mode. Not sure which mode to set the pump on.
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This unit has three settings. Auto, Heat, & cool. Auto will be where you set the cool temp and heat temp you want and run like an AC unit. If you select heat or cool it will only run to maintain those temp's your want.
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What happens to the heater if you do not install the water inlet above the water line. How do we find out what adjustment would need to be made if it is installed below the pool waterline? Thanks
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Hi Dawn, The heater will not work as intended if it's not installed by the manufacturers specs.
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I have a 125 volt pool pump motor. But this unit states that the out put to the pool pump is 230 volt just like the heat pump. Do I need to connect my pool pump motor to the heat pump? If so do I need to buy a new 230 volt pool pump motor?
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Hi Steven, Your pump will need 230 volt capability in order to be wired to this heat pump.
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When set on "Heat", it will heat the pool water. Set on "Cold" it will cool the water if it is too hot due to sun heating or very hot weather in the upper 90's. But what does "Auto" do? How do I set it and what will it do?
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Hi Richard, If the unit is in "Auto" it will only heat when the water temp drops below the desired water temperature. You can use the "Mode" button to set the unit to auto, instructions are located in the HP50A & HP50HA Manual.
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Looking to Purchase the HP50HA and the manual Said to Mount above the Water Level.. which would mean we need to Make a 52" Stand For it.. I spoke with Hayward And they Said that its a Misprint In the Manual and the Pump Can be Mounted at Ground Level..
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Hi Mike, If Hayward states that it's a misprint and can be installed at ground level then you will not have to build a stand for it. We're going off the info in the manual.
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How far does this unit be from a wall? I am comparing this unit against HP50TA whose recommendation is 24" from a wall. Thanks
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According to the installation manual, available on our website, that the distance from the wall is a minimum 11.8", sides 26.7", front 98" and top 19.7".
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Can you explain physically why "It is necessary that the water-in pipe inlet be higher than the pool surface."
This implies that this unit is not built for and above ground pool - correct?
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This unit is required to be installed above the pool water level because of the horizontal fan design. You would have to build a platform to elevate the unit for above ground pool applications. It will not work if it's installed at ground level on an above ground pool.
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Where can i find the service manual for my hp50a?
Programming, troubleshooting, etc.
Thanks
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Here's a link to the owner's manual.
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I have an indoor 12500 gallon inground pool. Need temp to be around 85 degrees stable. I have a large DH unit that as a byproduct with a built-in heat exchanger helps keep heat around 81 but can't get that last 4 degrees. I would need to mount your unit in this room but your website states that may be an issue. My HVAC EQ is in this room as well and could be adjusted to solve any concern of recirc or heat pump air. Can we discuss issues live at 317-345-6936?
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You're not going to be able to use a heat pump on an indoor pool, it has to be a heater. So either propane or natural gas.
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It'a a false statement to put the unit HP50A above the pool...the pool supplier I bought it from sells more then 100 a season , i've one myself and it's on the ground. No issue at all...just don't get your point and Hayward also does not even mention anything with regards to above ground !!!
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Hi Louis, We were going by the owner's manual on that. I spoke to a Hayward representative and they told me that it was a misprint in the manual about having the pipe inlet higher than the pool surface, which is on page 4 of the owner's manual.
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How to winterize hp50a
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Hi. Winterizing instructions can be found on page 15 of the HP50A & HP50HA Manual.
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Just bought the HP50 heatpump from you. New 7,000 gallon in-ground pool installed & plumbed. Components on the pad are a pump, salt chlorinator, heatpump, & sand filter. Have an 80amp 220v subpanel & I need to do the electrical myself. ?? Ineed to know the sequencing of the wiring from the panel to the equip. Does the heatpump go directly to the breaker & then to the pump? Also, where does the chlorinator fit into the mix?
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Hi, Phillip. The heat pump will have to be on a separate breaker from your other pool equipment. Installation of the unit has to be done by a license electrician.
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Hello,
I need your advise to determine if this electrical water heater fits our needs. We have an in ground 16x20 salt water system ouside pool - 11,000 Gal, we live in south florida and would probably need 12 grades to heat during non summer months. Our water pump is also Hayward. Do you think this model would fir our needs?
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Is this heat pump PRE-CHARGED [already full of refrigerant]? The Manual does not discuss any need to CHARGE [refregierant] the system, and I see now hi/lo connectors shown in the manual used to CHARGE the unit. Again, does the unit come ready-to-go charged full of proper REFRIGERANT?
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Good morning Paul, Yes. This unit comes pre charged and ready for use.
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just because the fan is running does not mean the compressor is running....how do you know the Compresssor itself is actually running?
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Hello Paul, you might want to troubleshoot with Hayward 800-657-2287 to see if you can tell whether just compressor is running.
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is this item sufficient to heat a 20000 gal in ground pool?
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Is it possible to connect this to the existing system using flexible PVC? I am hoping to avoid a plumbing nightmare, or potentially needing to have all the plumbing reconfigured. I didn't see anything in the manual that specifically said not to use it. Thanks
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Hello Michelle- We do not recommend using Flex PVC with these units. Flex PVC has the tendency to warp over time. I would contact Pentair or a certified installer for clarification on this. Pentair's number is 1-800-831-7133.
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Hi, will this unit be sufficient for a 15K gallon in ground pool? I know the description is for up to 13K, but I am wondering if going the next level up will be overkill. Thanks.
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Hello- Unfortunately, there was not enough information given. Heat pumps are based off the the ambient temperature in your area. We need to know where you live specifically and the dimensions of the pool.
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Hello, is this heat pump sufficient enough to maintain 87 degree water temperature year round on an in-ground 14 x 30, 12,500 gallon, in the Miami area? Thanks
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I would recommend the 95,000 BTU unit.
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I have a 15 x 30 13,000 gallon above ground pool in the Chicago area, will this pump work?
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I would recommend at least the 110,000 BTU model if not the 125,000 BTU model with your pool size and state location.
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Does it require 208 or 110 for the input and as for the out put is it necessary to hook anything up to that. I'm a little confused with the diagram. Should be more user friendly.
Thanks
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Hi. This unit runs off of 208-230 Volts. Other than the water plumbing connections a bypass and or a check valve will need to be installed if applicable.
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Hi, how can i get a copy of the Energy Guide for this heater? You know, the yellow label, or a digital version of it?
I have a 7,200 gallons pool in Miami, and I want to compare energy efficiencies of different models.
Thanks, Ron
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Hi, Ron. Unfortunately, we do not have that info, the only info we have is provided in HP50HA Heat Pump Brochure.
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How well will this heat pump work for an 18' round above ground pool in southern NH. The pool is approximately 7500 gallons and receives only about 4 hours of sun. The pool temp fluctuates between 70 and 74, and I would like to bring it up and keep it at 80. Thank you.
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For your pool size and location I would not recommend anything smaller than 95,000 BTU's.
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Hi, I have a 12 X 24 above ground pool and live in the Scranton PA area. Would this be an adequate unit for the location and the size of the pool?
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Hi. Would this unit be sufficient for a 6,000 gallon above ground pool? 18 f t. in Indiana, average tempurature in pool stays 69 degrees. Have alot of shade with trees. Too cold to swim. Want it to be a warm comfortable level that wont be too cold for kids. Probably around 84 degrees.Is it all electric? With the charge how often does that have to befilled? How often would it have to run? Thanks!
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For your location I would recommend the 85,000 or 95,000 BTU RayPak units, part numbers 013601 or 013306.
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Looking to heat pool in spring and fall in Oklahoma City. I have 24'x52" round above ground pool buried 2' in the ground. Pool temp. in mid 70's, would like to raise to mid 80's and use solar cover. Will the HP50HA work? Is there any difference between HP50HA and HP50TA besides shape?
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Hi, John. Heating a 24' round above ground pool with a 10 degree temperature increase I would recommend using a 68K BTU unit. The difference between the two models is the design. The HP50HA fan is on the side and the HP50TA fan is on the top.
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I live in Richmond VA and our plan is to use our new (approx) 7500 gallon saltwater pool from March-April until October-November...not all year long. Would this heater do the job?
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I have a 15000 gal pool. Will this unit work? Also what's the difference between a heat pump and a water heater?
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Hi I live in central New jersey and just looking to take chill out of pool, raise temp in late june - thru late august from say an avg of 75 to 82. I have full sun and solar cover . my pool dimension in prior is 24 ft round 52 inches high hoping to use the 50K to keep price down.
comments?
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Hi Steve, Ideally you would use the Hayward 95,000 BTU Heat Pump, for your size pool. You can use the 50,000 BTU but you will have to run it for much longer periods of time to bring up the pool temp. also in colder outside temperatures it may have trouble reaching your desired water temps.
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HP50A NOT HEATING ANYMORE , CAN YOU HELP?
THANKS
jf
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Hi, JF. I would recommend troubleshooting the unit using the info in the HP50A & HP50HA Owners Manual or have a technician run a diagnostic to find out why your unit is not heating.
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I have a 24' round, 54" wall pool, solar cover and in direct sunlight all day. Will this unit do the job?
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Yes , I dont have solar cover and my pool gets up to 86.
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Im no expert, but my opinion is Yes. I have a 21ft round x 54 deep that is in full sun approximately 70% of the day. I maintain 86* easily. I have my unit on automatic and the other day, it was actually cooling my water. I thought that was incredible considering this time of year.
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I just purchased the hp50ha from you and the electrician is installing. Does the pool pump have to be wired thru the heat pump or can it be wired separately. I currently have jacuzzi splash spl 1.5 hp wired to its own outlet but its 110. Do I have to buy a new pump 220/230?
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Hi. The pump can be wired separately.
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I live in Naugatuck, CT and have a 15x30 52 Inch (Water level 48 inches) pool. Would the HP50HA or HP50TA work?
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Hi Mike, Either the HP50HA or the HP50TA will work for you. The only difference is how much room you have for installation as they both sit differently.
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Have an hp50 works great. For 4 years now. Through an E01 code yesterday.. I noticed I
Your post that's a blocked line. 1) how does this happen 2) can I fix it my self 3) how do I do that..
Thanks for your time
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Hi, Chris. Bad freon or lack of proper maintenance can cause this issue. This issue can not be done with out the proper tools and qualification, it will have to be done by a licensed HVAC Technician.
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Our HP50A was installed last year and has worked great. All of a sudden it doesn't power up. The screen is blank and there is no light on the power switch. The breaker is shut. The problem is not the breaker. What could be wrong?
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Hi, Roy. The problem could be the unit's PCB if the unit is getting power from the breaker. You will need to contact Hayward so that they can have a technician come out to diagnose the problem.
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Can you tell me how to winterize a HP50 heat pump I got from you this spring the. Manual has no information on this
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Hi, Bud. The Winterizing instructions are available on page 15 of the HP50A & HP50HA Manual.
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My pool is an above ground 19 x 13, location Long Island NY. Pool gets full sun. Temp last year averaged about 80 however I like it around 86. Is this pump sufficient for my needs. Thank you
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Hi, Tony. This unit will be sufficient.
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Hello just installed hp50ha and was wondering doesnt unit automatically once flow from pump is on and is trying to reach desired temperatures?
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Yes, when this unit is on and the pump is on the unit will heat the water to the desired temperature programmed.
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I am trying to figure out how to run filter pump only and not have to run heat pump. Every time the heat pump turns off, the filter pump turns off. Filter pump is wired through the heat pump, per instructions.
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Hi, Rich.You will need to turn the timer feature off and use the Clock feature. Please review pages 11 and 12 of the HP50A & HP50HA Manual.
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I have an 15x30 oval above ground in Maryland looking for best way to heat my pool as I have a big.oak that my husband won't cut down. Need mid 80's. What is recommend as I don't understand difference of heater vs heat pump.
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Hi, Faith. Do understand the difference between a heater (gas) vs a heat pump (electric) you can read our How Can I Extend My Pool Season? Blog. You can also use the Heater Sizing App to determine which application will work best for you and your budget.
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I WAS LOOKING FOR DIRECTIONS ON HOW TO WIRE THE PUMP? I DISCONNECTED IT FOR THE WINTER AND IM LOOKING TO RECONNECT IT NOW.
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Hi, Michael. A wiring diagram in located on page 17 of the HP50A & HP50HA Manual.
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HP50HA: Do I have to wire the filter pump thru the Heat Pump? I would prefer to leave them independent.
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Attached is the wiring diagram for that Heat Pump. 6.2 Wiring Diagram - HP50A/HP50HA
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On page 4 of the manual it states inlet of the heater needs to be above the pool water level. All of my other equipment is on a slab and that is where I would propose to put the heater. I am hesitant to order it if I have to build a 52" riser for it to sit on. Can you advise if this is a soft or hard requirement or what the ramifications of putting it on a slab would be?
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Hello Eric- I have been informed by Hayward that this was just a printing error and does not apply to the Hayward Heat Pro 45,000 BTU Heat Pump (Horizontal Fan) - HP50HA
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Hi
I have my filter set to come on at 3 am and have heat pump on auto. Sometimes the heat pump is on when I check in the morning and sometimes it not (set temperature not reached yet)even though filter pump is running. I can’t seem to figure out why. Appreciate any help. John
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Hi, John G. Check the Clock and Timer Function settings. Also, a low ambient air temperature can allow the pump to run and not the heat pump.
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This heat pump also use a gas ?? And hiw to identify gas heater
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Hi. This unit does not use traditional gas like propane or natural gas to operate; however, it does require R410A refrigerant. It does operate using a 20 amp, 230 volts breaker.
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Does this heater use a 20 230v breaker with 12 gauge wire?
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Hi, Todd. Yes, this can us a 20 amp, 230 volts breaker. The wire size is based on the distance from the breaker to the unit. You will need to consult an electrician.
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Will this work for an inground pool in Oahu that is 15x30?
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Hi Mace, The Hayward Heat Pro 45,000 BTU Heat Pump (Horizontal Fan) - HP50HA is for pools up to 13,000 gallons. Most likely, depending on the depth of your pool, this unit is too small for your application.
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We have a 12x24 inground pool that is 48" deep and live in Palm City Florida. Will this heat pump adequately heat our pool so that we can use it year round. We like the temperature 80 to 84 degrees. Thank You
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Greetings.
I have a HP50HA heating my Hot tub, works great! I'm considering buying another one to heat my 11,000 gallon pool, which I think it will work fine? More importantly for Texas, this pump also cools. Will that feature help cool my pool; during the Texas summer? (Velocity Style Pool 11,000 Gallons (3'6'' shallow and 6' Deep end))
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Hi, Charles. This unit can be used to heat and cool an 11,000 in Texas.
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When opening the electrical panel I found the power supply line (208/230) and a To Pump connection on the other side. Is the heater supplying power to the pump or is this perhaps a signal wire?.
The manual and answered questions don't seem to answer this well enough. The electrical connections marked to pump. Where do they go? What are their voltage? According to the diagram 6.2 in the manual terminal 2 has 4v. 2 of the previous answers say that it can run a pump at 240v. Please help, thank you.
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This unit is not set up to power the pump
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What is the maximum temperature that the HP50HA1 can heat a jacuzzi of 2,000 gal?
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Raul, the maximum temperature setting on the Hayward Pool Products Hayward Heat Pro 45,000 BTU Heat Pump (Horizontal Fan) would be 104 degrees Fahrenheit.
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To left of power supply there are 2 telephone type wires that have remote written on it. What are these for and do they have to be hooked up if there is no remote available?
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Hi. That is used to connect the unit to a remote controller such as the OmniLogic or other automated controllers. The unit can be controlled using the User Interface on the unit if no external controller is used.
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Hi,
I just had a HP50AEE unit installed, but it will not turn on. It is connected with 2 lives wires for 240v and a 20 AMP breaker. Are there any other steps needed for the initial start-up besides just turning the power on and pressing the on/off button on the keypad?
Thanks
Nick
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Hello Nick, attached is the 5.2 Troubleshooting Guide for this unit.
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