I have an AquaRite which is 5 Years old and think my software is different then the new cell requires. Which cell do I need?
Reply
If you have an older unit (older than 2009) than you would require the GLXCELL15W which you may view or purchase here http://www.inyopools.com/Products/02100002048034.htm
Reply
i need to purchase 25 K replacement cell, how do I know if I have the correct revison
Reply
Hi Steven, If your system originally came with a T9 cell, then you don't have to worry about the software revision. The system will tell you the software revision by scrolling through the menu or pressing the diagnostic button until you get to the software option.
Reply
I have a 15 cell but i think they over killed it so how do i figure out what size pool i have?
Reply
Hi David, You can use this Pool Volume Calculator to figure out what size pool you have, however we do suggest oversizing the salt cell as you will get much longer life out of the cell.
Reply
Is there a repair kit for this cell? The outside plastic is leaking at the place where pieces fit together just below the top where the water comes into the cell.
Reply
Hello, Unfortunately this just comes as one complete cell no repair kits for TCELL9.
Reply
I have always had the t 15 cell replacement as that was the original setup, I did have to replace the mother board and now need a new cell. I know the cells have to compatible with the mother board. I now operate on r 1.58. What are my options for a cell. Pool volume is actually around 18k gallons. The t-15 was overkill but that was the original setup. Will a t-9 work on this firmware?
Reply
I have a Turbulent Flo-Chamber cell. It says Turbo Cell on the bottom. Which cell do I order?
Reply
Hi, David R. I will need to know the model or name of the controller, the software revision and the size of your pool in order to locate which cell you can use.
Reply
My Aquarite T-9 is not producing chlorine. Looking at the diagnostics, the Cell Current is reading 0.0. Everything else looks normal. The cell is clean and the salt level is about 2800 or higher.
Does this mean the cell is shot? Or is it the chlorinator box? Both?
My T-9 is still under warranty. If the cell is shot, how do I use the warranty? Thanks for your help.
Reply
Hi, Ron. If everything is reading zero including the cell voltages, then the Main PCB is bad.
Reply
how do I check generator for not working t 9 cell
Reply
Hi, Neal. You can scroll through the Diagnostic of your system to make sure that you have the correct Cell Voltage: 22-32 VDC and Cell AmpsL 2.3-6.7 amps.
Reply
My cell reads 0 volts and I get inspect cell but if I cut the unit on and off then it goes back to reading within normal values and everything works fine but a day or so later it goes back to zero and I get inspect cell another reset and its ok again. cell or board?
Reply
Hi, James. It sounds like the Main PCB it the issue.
Reply
I replaced the PCB 3 days ago everything was fine today. I go out 2 days later and its flashing low salt 0000 reading on the salt cell volts were like 23 cell amp 0. Cut it off then back on everything is working fine again the salt is reading about 3800 and it is 2950 per my test kit though. Its like the cell loses amps after a day or so.
Reply
Jerimy, The cell could be failing. If you can provide the serial number I can determine the cell age.
Reply
Jerimy, The cell could be failing. If you can provide the serial number I can determine the cell age.
Reply
It was a aftermarket cell it was only a year old my original Hayward cell also only lasted one year. Guess I'm going to buy another Hayward cell just to have the system with all new parts but its disappointing because my entire system was purchased in 2016.
Reply
I recently cleaned my salt cell because the check cell and low salt lights were blinking. After cleaning the check cell and low salt lights are lit solid. Does that mean I need to replace the cell?
Reply
This does not necessarily mean that cell needs to be replaced, did you reset diagnostic button after cleaning if not then the check cell light will come on. Here is a guide On How to Determine if My Salt Cell Needs to be Replaced which you should find helpful
Reply
Does T-Cell-9 comes with cleaning stand?
Reply
Hi, Pradeep. The Cleaning Stand is not included, it is sold separately.
Reply
Hi, i have a tcell 9
can only the cord be replaced without replacing the entire unit?
Thank you
Reply
Unfortunately, turbo cell cords cannot be replaced. Due to the way they are designed, the whole cell must be replaced.
Reply
How do you know if your unit has software revision 1.50 or higher
Reply
Hi James, Please read this article we wrote on How to Read the Operational Values of your AquaRite Step 8 gives the exact steps on obtaining your software revision.
Reply
Does the AquaRite 25K Replacement Cell - W3T-CELL-9 cone with the two round unions to attach the cell to the existing piping. This would be a direct replacement for my Hayward T9 cell. And I am in NY...how fast can I get it?
Reply
Hi Steve, No the cell does not come with the unions, normally you would use your old unions. We do sell replacement unions here - Hayward AquaRite Unions. Yes this is the correct replacement cell for the T9 cell, we do have this in stock and we would estimate 3-7 business days for delivery.
Reply
Hello, Ive had my pool since 2016, had a new pump motor installed and now it's grinding a lot. i know I have to replace it but, just noticed that the read out on the aquarite said 2000 yesterday and 1800 this morning. the system shows check salt and cell. just cleaned the cell, and the numbers haven't changed. could the motor be part of the problem? no enough water flowing through the cell? I regularly clean the cell as per the instructions. T-cell-9 or is the cell is bad as well?
Reply
Hi, George. The issue with the motor is NOT linked to the AquaRite. You actually have two different issues. The motor bearings or the entire motor will need to be replaced. As for the chlorine generator, the issue could be a failed cell. We will need the system diagnostics in order to confirm.
Reply
Hi, thanks for the quick response. Well, I doubled checked the cell in the display and it was incorrect. Looks like the system defaulted to T15. I switched it back to T9 and it looks like the salt ppm is going up.
Reply
George, You're welcome and glad to hear that the issue was resolved.
Reply
Is it possible for Salt Cell to read too high? I get a water test to pool company and it reads 2900. Mine reads 3400 and since that is too high it reads that it is off due to high salinity. Is cell bad or a board bad?
Reply
Hi Kevin, yes it is possible for the salt reading to read too high. Try recalibrating the level. Use our "How To Recalibrate the Salt Level on a Hayward Aqua Rite" guide.
Reply
Asked question about model # hcv40gt15 salt cell. replacement is aqua rite w3t-cell-9. there is some question about rev no. Mine is 1.2. w3t... says 1.5. will there be a problem. I would appreciate a timely answer as I'm offline as of now!
Reply
Good day Melvin, the W3 stands for WWW meaning online sale so Hayward can track the units. The REV would be the firm ware that is needed to run the unit. If you have a 1.2 You would also need to upgrade the board AquaRite Main PCB (OEM) - GLX-PCB-RITE.
Reply
Does this Hayward cell come with new female fittings and O-rings?
Reply
Hello Jeffrey,The cell does not come with unions or new orings. If you do need to add them to an order you would need the following.O-ring, 2-1/2" ID, 1/8" - O-43 and 2" Union, Nut & Tail Piece - GLX-CELL-UNION.
Reply
My current cell is Hayward TCELL925 is this TCELL9 same replacement as I cannot find any 925 on the market. I have noticed some white residue last few weeks on bottom of pool so i just assumed this was the issue and needs to be cleaned or replaced.
Hello Jon. The AquaRite 25K Replacement Cell - W3T-CELL-9 is the correct replacement for the Hayward TCELL925. Attached please find the Hayward AquaRite Quick Reference Guide. If the Inspect cell Light is Flashing, note Reset Inspect Cell Timer. When the system is generating, scroll through the Diagnostics to Cell Amperage, compare the reading to the Cell Amperage value in the Cell Amperage Section for an indication of proper cell function. Many retail Pool Stores (Leslie's) have the ability to test Hayward Salt Cells for function. Additional reference - Troubleshooting Guide Residential
Reply
Hi,
my original cell it's: Hayward Goldline T-Cell-9 TurboCell is this a direct replacement. Cell was installed about 5 years ago?
Hello Mircea. The AquaRite 25K Replacement Cell - W3T-CELL-9 is the Direct Replacement for the Hayward Goldline T-Cell-9.
Reply
do you have them for 35.000 gal pools, price
Reply
Hello George. The AquaRite Replacement Cell T-CELL-15 - W3T-CELL-15 is rated for a pool volume of 40,000 gallons. The W3T-Cell-15 represents the next size up from the W3T-Cell-9 which is rated for a pool volume of 25,000 gallons.
Reply
I have a Hayward Turbo Cell T-Cell-9 Turbulent Flo-Chamber. What is the correct replacement for this cell? Estimated delivery time?
Hello Stephen. The AquaRite 25K Replacement Cell - W3T-CELL-9 is the direct replacement for the Hayward TurboCell T-Cell -9. Ground Shipping is typically 3-5 Business Days. Additional delivery options are available for review at checkout.
Reply
I have an aqua rite salt generator that was installed in 2004. The software I r 1.59. Do I need to purchase a T 15 salt cell?
Reply
Hello Dr. Hamilton, with the software revision 1.59 you can use a TCELL9 or TCELL15. This software revision has a setting for changing the cell size. The TCELL9 is used for up to 25k gallons of pool water and the TCELL15 is used for swimming pools of up to 40k gallons of water.
Reply
