What are the physical dimensions of this heat pump? Also, what is the manufactures warranty and do you offer an extended warranty?
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The Pentair UltraTemp 125,000 BTU unit measures 30.7" Wide X 38.9" Deep X 45.5" Tall. The warranty is as follows on this unit 10-year compressor parts and labor warranty and lifetime warranty on the titanium heat exchanger.
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My pool is a 12,000 gallon , 590 Sq ft surface pool located in north Phoenix AZ. I am starting to look at heat pumps to keep the pool at 80 plus degrees for 5 months out of the year when day time temps average 70 degrees with night time lows in the 50's. I do have a great solar system that generates my electricity. I would like to know what size heat pump I would need.
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Based on your location and pool size, the 125K BTU UltraTemp would be the correct unit.
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Hello, I live in Central Illinois and have a 16'X32" in ground pool with a flat bottom depth on line of 54", would this be a correct size for my size pool?
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The 125K BTU unit would be the correct size for your pool.
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You have a great price on this pump, especially with the rebate and free shipping - I'm a little concerned about the warranty though… how would that work through you, versus going with the local pool store?
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Bryan, the warranty will go through Pentair. You will have full warranty once you can show that it was installed by a licences and insured HVAC professional/Company.
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My pool is 25.000 gallon capacity, can this heat pump heat my pool or do I need one of 140.000 btu?
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This Pentair Heat Pump 125,000 BTU UltraTemp 120 will heat your pool, however a the Hayward Heat Pro Heat Pump 140,000 BTU will heat your pool faster.
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How is the turnover/flow rate managed and communicated to pump? If same manufacturer make both are there other components needed to function?
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There is no communication between the pump and the heat pump regarding flow unless you go with an Automated Pool Control System. If you do not go with a control system then the following would apply which is taken from UltraTemp Owner's Manual... "The inlet/outlet header of the heat pump comes equipped with an internal automatic flow control valve. The automatic flow control valve maintains the proper flow through the heat pump at rates up to 100 gpm (380 lpm). If the filter system flow rate is higher than 100 gpm (380 lpm), install a manual bypass valve. NOTE: Be advised that if your circulation pump is over 2 HP or if the total flow exceeds 100 gpm (380 lpm), you will have to add an external bypass valve. Excess water flow will damage the heat exchanger."
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Can this be used with a salt water system? Was looking trough what I think is the user manual and it says something about for use in freshwater pools. Please let me know.
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Hi Jen, This heat pump can be used on a salt water pool just as long as you don't exceed 5,000 PPM of salt. Normal pool salt systems operate at 3,000 PPM of salt. The owner's is talking more about ocean water which is at a much higher salt concentration at nearly 50,000 PPM of salt.
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The surface area of our pool is 707 sq. ft. 30’ diameter, 52” deep and holds around 24000 gallons. We like to use our pool from May through September, using a solar cover the best temp we can get is 80 degrees F and that’s only during July and August other than that it stays in the mid 70’s. We would like to have our pool temperature 88 to 90 degrees; we are looking at the Pentair Heat Pump 125,000 BTU UltraTemp 120 would that be the correct size for heating and maintaining 88 to 90 degrees?
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Hi Jim, Based on the fact that you would like to maintain a higher temperature like 88 - 90 degrees then I would suggest the Hayward 140,000 BTU Heat Pump here.
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It says free shippong but then calculates $200 plus/minus shipping. Is that correct for this Pentiar 120 ultratemp?
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The Pentair Heat Pump 125,000 BTU UltraTemp 120 currently has free shipping with the 48 continental US states
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My pool holds approximately 27,000 gallons. It is rectangular size 36 x18. We like to swim from June to September, live in the Northeast, like 82 to 84 degrees. Is this the right pool heater size for us?
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Neal - Raypak has this useful heat pump calculator that you can play with to show you what factors go into your selection process. http://roxwebdev01.pixelgate.net/gas_sizing/Raypak.php?appid=1. It's set up for the parameters you provided plus a couple I guessed at like Boston and wind speed. When you select a comparable unit at the top, Raypak's 8350 is 133K BTU; 6350 is 117K; 5350 is 95K. The calculator is set up for 117K which meets your needs based on my assumptions. Adjust the factors to your actual conditions if I assumed wrong. Note, if you put a solar blanket over your pool each night, you can use a smaller unit. Try switching "solar blanket" to "Solar blanket at night" and click "Recalculate" to see the impact.Once you determine what BTUs you need, you can apply that to any brand heat pump.
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What is the $/kWh for this product?
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Hi Peggy, This heat pump uses roughly 5-1/2 kilowatts per hour. You would need to check the cost per kilowatt hour for your state as this pricing varies widely throughout the United States. Here is the most update Kilowatt Pricing By State which will let you know how much electricity costs in your area.
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Does this model cool as well? I have about 15,000 gallons at 96 degrees!
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I live in NW Missouri and have a 24X40 in ground pool. Is this size adequate or do I need a larger unit?
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Hello Neal this unit would be a good size for your pool. I would stay with 125 to 140 BTUS. Also it will be best to keep a solar blanket it to maintain the temperature that is in pool.
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The information says free shipping. I was told the unit weighs 270 lbs. Does the truck have a back lift or some other alternative to get the unit on the ground?
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When setting up the order, we do have an option to select a lift-gate on the truck.
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Do you sell Heat Pump Covers to protect the unit when it is not in use?
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Hi Steve, We do carry the Pool Heat Pump Cover - One Size Fits All (OSCS-HC) which can be used on the Pentair UltraTemp Heat Pumps.
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WHAT IS THE CORRECT SIZE AND MODEL NUMBER OF A REPLACEMENT CAPACITOR ?
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Hi Don, The UltraTemp 120 Heat Pump uses the 7.5/80 Mfd 440V Capacitor (473731).
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What size wire do I have to run for this pool pump?
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Looking at the 110 or 125 i have a 7500 gal pool in in lower west fl 110 was recommended would the 125 heat faster and higher temp
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Hi Andrew, The UltraTemp 110 (460932) would be sufficient for you size pool, however the UltraTemp 120 (460933) would heat your pool faster but not at a higher temperature. These unit will not heat above 108°.
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So the 120 would be worth the extra money and if you installed it yourself is the warranty still good as long as i do it by code
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Hello. The heat pump needs to be installed by a licensed contractor otherwise the warranty would be voided. We do not recommend any homeowner install the unit by themselves.
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Is this the proper size for an in-ground pool 16x24 feet with a surface area of 704? Also, is there a way to determine the decibel rating for the Pentair HPs?
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Hi, Gene. I would best recommend the Pentair Heat Pump UltraTemp 140,000 BTU (Almond) PART# 460934, click here to view. The Pentair Heat Pump 125,000 BTU UltraTemp 120 would heat the pool. I personally feel the 460934 will be a better fit and heat more efficiently for your size pool (Approx. 32,000gal. /704sq' with 6'avergae depth). With any heater or heat pump, I recommend the use of a solar blanket or liquid solar blanket to help retain the heat produced. As you are shopping around for heat pumps you may like to view the Hayward Heat Pro Heat Pump 140,000 BTU PART# HP21404T, click here to view. Keep in mind the heating times will vary depending on environmental conditions.
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We are having a 7590 gal pool put in what size of Pentair work for heating and cooling?
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Hello Glenn, if you are looking for a Heat/Cool unit you would need to go with Pentair Heat Pump UltraTemp 125,000 BTU Heat / Cool model number 460935.
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How many Gallons would this heat?
I have a kidney shaped pool 33' X 17' 4 foot shallow and 8 foot deep
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Hi, This unit can effectively heat a pool with a surface area of 450-550 square feet. This unit can be used to heat your pool, you can go with the UltraTemp 140 if you want to heat the pool faster.
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What is the difference between 1 phase and 3 phase?
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Hi Debbie, 1 Phase is the electricity used in residential properties where 3 phase is used in commercial properties like hotels and schools.
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Is there a $150.00 rebate with the pentair heat pump, model number 460933?
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Yes, the 460933 Pentair UltraTemp Heat Pump has a rebate available. This is taken from Pentair's rebate rules: "Purchase an UltraTemp® High-Performance Heat Pump until August 31, 2016 and get a $150 reward. You must submit your reward and warranty information within 30 days of purchase."
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My pool is 18' x 36' by 54" is the 460933 the right size to heat my pool to about 85? Also does the unit come with everything needed to install it to our pentair easy touch pool panel and pool?
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Hi Debbie,Yes that unit will do the job and yes it will hook up to the easy touch, but I would double check with Pentair before purchasing that unit. Their number is 1-800-831-7133.
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Is there a language setting? My contractor seems to have set it in Spanish and guess what, no hablo español!
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There is a language setting. To access this menu, press the Up and Down arrows simultaneously. While in the Operator Setup Menu screen, if no activity is detected after 15 seconds, the main screen is displayed. To get back into the Setup menu you must press the Up and Down arrows simultaneously again. The first setting will be Language Selection and may say "Idioma". The up and down arrows will allow you to change this. ¡Buena suerte!
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Can you share the noise characteristics of this pump? I am capped at 48 dBA at 2 meters in my area and I cant find any information on this in the manual.
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Hi Ben, The decibel rating is not available for these units in any of the documents we have or the Pentair website, you will have to contact Pentair at 800.831.7133 to find out that info.
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How does this unit compare to the hayward 125 BTU heat pump for noise and performance?
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Hi, Dan. Base on the performance data provided from the Ultra-Temp Brochure and the Heat-Pro Brochure the Hayward HP21254T outperforms the Ultra-Temp 120 unit. Unfortunately, the decibel ratings are not listed so we're unable to provide you with that info.
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What is the difference between 460933 and 460963 units?
regards
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The only difference is the color. The almond color is what most of Pentair's product come in, not sure why the black one is more expensive but I am thinking it is because it absorbs heat better than the almond one. Just a guess, do not quote me. Pentair's number is 800-831-7133 if you wanted more specifics, but besides the color, they are the same heat pump.
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I recently had this model professionally installed. Once the unit turns on we continually get a significant amount of condensation from underneath the unit, the sides and from the connected PVC piping. I don't think it's a leak and It looks as if its a rainfall. Is it normal to get this much condensation with Temperatures in the low 70's and the unit Temperature set at 86 degrees? Thanks
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Hello- Yes, this is a very common issue when it comes to heat pumps. They do produce a lot of condensation, which may appear as a leak.
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once installed how long to heat a normal home pool?
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It is going to depend on how many gallons your pool has and how many degrees increase you are wanting, but normally takes a couple days to get to your desired temperature and once there it will regulate and maintain your set temperature.
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I was told by my pool installer that if I ordered this pump online, that the warranty would only be 60 days parts vs 3 years if he did install. Is the warranty less if we order online vs. brick and mortar with a pool installer?
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Hello Jack- No that is not true, Pentair states that the warranty for their heat pumps is 2 years parts and labor, 10 years on the compressor parts and labor, and lifetime on the heat exchanger if installed by a qualified installer.If it is not you only have a 60 days warranty on parts. This is whether you buy it from a brick and motar or online retailer. Here is a link to their warranty online: http://www.pentairpool.com/pdfs/LimitedWarrantyCard.pdf
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Dear
Sirs
What is the best price for this equipment?
What is the weight?
Cordially
German Alberto
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Hello German- The best price for the Pentair 460933 is the price advertised on the website, the weight would be 270 pounds.
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Hi,
I am living in southern CA. I am very interested to buy this one. Will this works as good as in other area with high humidity such as FL?
Thanks!
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Hi, Vu Tran. Yes, heat pumps are designed to work in high humidity environment.
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We live in Palm Springs, CA. & in the final stages of planning for a pool. 30x9 - 4.5 deep, with attached 7x7 spa. Not sure if a heat/cool pump would be cost efficient for us. Most of our friends who live here year-round, like us, say that the cost of heating with natural gas in the winder is just too high, so they don't use their pools from Nov to May. We added 3000 kwh to our solar system to accommodate the addition of a pool, but not sure if should consider a heat/cool pump. Your thoughts?
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Hi, York. A heat/cool unit would be good for CA weather. You can cool the pool in the hotter months and warm the pool in the colder months. We do not sell a lot of the heat/cool unit but it's available for those who would like it.
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My Pentair 460933 Ultra temp 120 temperature sensor is reading very high temps. This shuts down the unit. Can my sensor be easily replaced?
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You would require this UltraTemp Temperature Sensor This can be seen as key #1 on the Pentair Ultra Temp Parts Diagram
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We have a 16'X36' pool that averages 4'. Total gallons approx. 18,000. We are in Missouri but our water temp has already reached over 90F in mid June. We do have a dark blue automatic cover but the liner is a light blue. We are looking into a heat pump/chiller but are unsure what size BTU unit is suitable. We also have seen the Glacier units (which I understand you do not sell currently) as an option. I assume there is a cost to having the single phase 230v unit. We are electric.
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I have this heat pump now but it stopped working. Would it be a diy job to swap out with an identical new unit?
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Hi, Davis. These units have to be installed by a professional or else the manufacturer warranty will be limited to only 60-Days. If it is professionally installed, the warranty will be 2 Years Parts & Labor; Compressor Parts and Labor – 10 Years, Titanium Heat Exchanger – Lifetime.
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WHAT IS THE COP RATING OF THIS UNIT?
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Hi, Dave. The COP rating is available on the UltraTemp Sales Brochure.
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what is the recommended timer
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These units do not need timers. When the main pool pump runs the system senses flow and water temperature running its cycle when needed. Most home applications are set up this way.
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My Pentair heat pump has a service alarm status that reads "High Refrig". What does that mean and whom might I call for repair? Our location is Plainfield, IN
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Hi, Cindy. You can either contact Pentair at 800.831.7133 for a service company or you can contact a local HVAC company.
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Hi my pentaire ultratemp heat pump is saying low refiger when turned on at opening we only used heater once on two years any suggestions plus now won't turn on thanks looking foward to hearing from you
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Hi, Julia. The unit needs to be either recharged with refrigerant or has a bad sensor. A technician will have to come out to inspect the unit.
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i will buy this unit but for the warranty, said professional installation, so kind of licence i need to ask or requirements i need to have the maximum warranty, i will very appreciate your help. thanks
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You would want to ask for a licensed Certified Pool Contractor.
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Looking for “Electric heater” compatible with Pentair pool equipment for approx. 8500 gallon Pool. Does pentair have one?
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Hi, Dave. We do carry the Pentair UltraTemp Heat Pumps. These units are powered by electricity but heat the water using the heat from the surrounded air.
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I use my Ultratemp 120 heater for my pool and hottub, when the pool pump is running everything is fine, but when the pool pump shuts off the heater starts up and goes through the five minute count down, when it reaches 0 it starts over again counting down. In the past when the pump would shut off I would get a message on the heater saying "low flow", and the service light would lite up, now I don't get that.
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Hi, Jim. It sounds like one of the Delay Timers is activated. To find out which one review the UltraTemp Installation and Users Guide.
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I have a new Pentair Ultratemp heat pump. I live in Connecticut and I'm wondering if the unit needs to be covered during the winter season. The installers say no but I want to make sure
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Hi, Stanley. The manufacturer recommends that you cover only the top of the heat pump to prevent debris from falling into the unit. Do not wrap the sides of the heat pump with any plastic or other material that will retain heat or moisture inside the unit.
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Do I need to protect my Ultratemp heater from the snow and Ice in New England? Should I cover anything more than the top of the unit? Thanks, Stan
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Hi, Stanley. You can take extra precautions and cover the entire unit.
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I have a 22,000 gallon pool and spa in Miami, FL. Would the heat pump be able to raise the temperature of the SPA to 100 degrees Farenheit and how much time would it need?
Thanks,
Daniel
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Hi, Daniel. This unit will be able to; however, several factors including air and water temperatures, flow rate etc. It could take a few hours to get the spa to 100 degrees in optimal conditions.
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I am having a pool put in 14x25 up to 5.5ft deep with a 6x6 spa. I live in cocoa beach so it is normally pretty warm. I am putting in whole home solar as well. Wife likes to have the water warm and hot tub on a few nights of the week. Knowing this and that the filter kicks on daily what is a good rough estimate for kwh for the pool and spa per month? I would rather go over also a little so we dont worry how often we want to use it as well. Using the ultra electric heater /pentair filter system.
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The formula we use is the surface area of pool and spa x temp rise x 12 = btu required. to heat The temp rise is the difference between average coldest temperature where you live and what you want for water temp.
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I'm having a pool and spa installed. they will have approximately 2,8000 gallons of water. The unit that they will be providing is the Pentair Ultra Temp 460933. 127BTU, 60HZ. My question is; What is the EER or Seer rating?
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Hi, Charles. Swimming pool heat pumps do not have an EER or SEER rating. They have a C.O.P. rating which is listed on the UltraTemp Heat Pump Brochure.
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Hi, I've chatted a couple of times with your company and I am about to pull the trigger on a HP. Pictured is my current pump. I want to ensure that the Pentair Ultra Temp or ThermalFlo would be compatible with the pump I have now (Pentair MiniMax HP). Current pump is 115k BTU. Wanted to go higher on BTU, perhaps 125k to possibly 140/143k BTU. I just want to make sure I am not missing something given this isn't something you can return
Thanks!
Hi Bernie, Yes this would be a great replacement for you MiniMax Plus HP. The plumbing ports may not be in the exact same location so you may have a little bit of re-plumbing. On heat pumps we always suggest going larger if your pocket-book can afford it. It does look like your current heat pump uses a 50 amp breaker and the larger 140K and 143K units also use a 50 amp breaker so you should be good there.
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