?     Asked on 5/9/2015by Brad

What warranty does the pump come with?
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A  Answered on 5/9/2015 by InyoPools Product Specialist Patrick P.

Hi Brad, This pump has a 1 Year manufacture warranty.
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?     Asked on 6/12/2015by Patrick

I need to know if this pump has an external capacitor located on top of the pump. The unit I want to replace has clearance issues and an external capacitor located on the top of the pump will not fit. Your information on your website does not specify. Please advise.
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A  Answered on 6/17/2015 by InyoPools Product Specialist Lennox H.

Patrick, The photo that was provided from the MFGR and from the warehouse is the same photo that we have on the website that does not show an external capacitor.
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?     Asked on 6/20/2015by Gary S

Is this pump warranted for use in a salt system?
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A  Answered on 6/20/2015 by InyoPools Product Specialist Hector F.

Yes using this pump in salt pool will not void the warranty.
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?     Asked on 6/22/2015by Sharon

Is this pump ok to use with a Cartridge filter system
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A  Answered on 6/22/2015 by InyoPools Product Specialist Patrick P.

Yes this pump is okay to use with a cartridge filter system. Normally this pump is used on portable spas or hot tubs. If you are using on an above ground pool then we would suggest the version of this pump which has basket, here you can view this Waterway Pump With Basket.
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?     Asked on 12/19/2015by Jeanette

I need a manuel and or warranty info for model # ps-20-2n11md. Can you help me find one I can print out please?
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A  Answered on 12/21/2015 by InyoPools Product Specialist Brian M.

Good day. I was able to find a MANUAL on the WATERWAY WEBSITE. For warranty issues, I could not a spot on the site. I did find a Tech Support line - 888-72-5387. I am sure they would be able to get you what you need.
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?     Asked on 6/26/2016by Harry Shriver

The picture shows what I would say is a vertical discharge, the pump I need to replace has the outlet on the side. Is this pump available with a horizontal discharge?
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A  Answered on 7/2/2016 by InyoPools Product Specialist Lennox H.

Hi Harry, The discharge on this pump does not come set horizontally, but you can rotate the discharge manually.
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?     Asked on 7/5/2016by Inyo Visitor

to remove the impeller on model# SD-20-2N11CD serial# SD1110200369.Do I have to turn the impeller clockwise to remove it? Thanks
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A  Answered on 7/5/2016 by InyoPools Product Specialist Alan M.

To remove an impeller, you will need to lock the shaft of the motor. I recommend removing the back cover and slipping a wrench in the exposed end of the shaft. Once locked, ensure there is not a retaining bolt on the front of the impeller. The impeller rotates counter clockwise to remove.
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?     Asked on 8/16/2016by PATRICIA

how to attach power cord to sd-20-2n11cd
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A  Answered on 8/19/2016 by InyoPools Product Specialist Lennox H.

Hi Patricia, You can review our How To: Wire A Pool Pump for instructions. There is also a wiring diagram on the motor. The "Black" wire is your 115 line, the "White" is your neutral and the "Green" is your ground.
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?     Asked on 8/23/2016by mary

i need a lug thats on the side of this pump i need the size or pic of it
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A  Answered on 9/2/2016 by InyoPools Product Specialist Stacey M.

Hello Mary, you might want to contact Waterway 805-981-0262 to see if they can provide you with a part number we can better assist you with, we don't have any replacement parts for that particular pump, but if they provide you with a part we do carry we can assist you with that.
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?     Asked on 9/10/2016by Davison

I have a model SD-20-N11CD motor on my filter. The motor will start in low speed but not in high speed. You can switch to high speed only after starting in low. Its been this way since I installed it in June of this year. Can you tell me what to check first. Thanks.
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A  Answered on 9/30/2016 by InyoPools Product Specialist Lennox H.

Hi, Davison. I would recommend that you check the wiring of the motor. If the motor is wired correctly then the motor is defective.
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?     Asked on 4/3/2017by AMG

I have a Dreammaker spa X4H UHH-SD-F production date 2011 controller is a GreenSpa, Motor is a Waterway SP-10-2N11... can't see the rest of the numbers. Apparently the seal leaked and I need both parts of the motor, the water tight part (Impeller?) any idea what motor I need and do you have one? How much$$$??? Thank you!
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A  Answered on 4/5/2017 by InyoPools Product Specialist Stacey M.

Hello, if you could can you send us some pictures to upload@inyopools.com to better assist with finding your motor and seals you need.
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?     Asked on 8/20/2017by J.Rice

My pump keeps locking up after 1 or 2 years what are the proper installation procedures and proper maintenance proceeds if any?
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A  Answered on 9/8/2017 by InyoPools Product Specialist Lennox H.

Hi, J.Rice. The A.O. Smith Installation Guidelines will provide you with the proper installation and maintenance guidelines.  
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?     Asked on 9/7/2017by Kurt

My Waterway SD-15-2N22CC has issues and I need to replace it. A Google search tells me that it is no longer available. Which pump would be the closest to my original? I like the 3 position switch on my 2 speed pump and don't really want to have to unplug the new one to turn it off. I might settle for a single speed pump as long as it had an on/off switch.
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A  Answered on 9/15/2017 by InyoPools Product Specialist Lennox H.

Hi, Kurt. This Waterway Hi-Flo Pump - 3420610-10 can be used as a replacement for model #SD-15-2N22CC. A Toggle Switch-2 Spd Cover - 18313301 will fit this motor.
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?     Asked on 6/5/2018by Carolyn

Looking for a pump..Waterway Modl# PS-15-2N11CC
 Reply

A  Answered on 6/5/2018 by InyoPools Product Specialist Lennox H.

Hi, Carolyn. This Waterway Hi-Flo II Pump can be used as a replacement for Model # PS-15-2N11CC. 
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?     Asked on 6/5/2018by Carolyn

I don't need the motor though, just the pump assembly itself
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A  Answered on 6/5/2018 by InyoPools Product Specialist Patrick P.

Hi Carolyn, Here you may view the Waterway Pump Assembly and here are Additional Waterway Pump Parts
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?     Asked on 3/25/2020by Kevin

I have a WMC Model JS4000D 1.5 hp dual speed pump for my hot tub. Had seals replaced twice. Looking for replacement. has center intake and right side top output. Your waterway 342061010 looks like it would be a good replacement. What do you think?
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A  Answered on 3/26/2020 by InyoPools Product Specialist Megan C.

Hi Kevin, Do you know if your current pump is 115v or 230v? Also what size pipe is going into the pump? Could you send us a few photos of the pump and the name plate with the motor specs.? Simply click the reply link below to supply this information and photos.
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  • Commented on 3/28/2020 by Product Owner

    The pump is 115v. Intake and output are both 2.25 OD
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?     Asked on 4/27/2020by Robert Tolliver

I have a Blue Ridge Spa I Need some internal parts, Do you sell or know of someone that sells replacements parts for the motor only. I need one of the bolts that goes thro the motor that bolts the wet pump, the major part that I need is the black plastic fan blade it is broken. Numbers on the pump, Part Number 3420610-15 Model# SP-15-2N11CD, S/N SP1005 1777555, AO smith 185242-04
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A  Answered on 4/28/2020 by Industry Professional

This was a 15 year old motor, there is no way to get the pieces you are looking for. Your best answer is to replace the pump looks like 115 volt maybe this from the label and if so use this pump here Waterway 342061010 (34-270-3624)
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?     Asked on 7/8/2022by Steven Emge

I was told that this pump would work to replace my older above ground pool pump by Waterworks plastics. Is this correct, and does it have a high/low/off toggle switch?
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A  Answered on 7/8/2022 by InyoPools Product Specialist Craig C.

Hello Steven.  The   PowerFlo Matrix Pump 1.5 HP Dual Speed - SP15932S - W3SP15932S    or    Waterway Above Ground Variable Speed Pool Pump 1.4 HP 115V/230V PD-140ABG would be more appropriate options.  The Waterway Spa Pump 342061010 does not have a pump housing with a strainer basket.  In an open above-ground environment the absence of a pump strainer basket can be problematic. Any debris that passes the skimmer basket may lodge in the impeller necessitating a disassemble/cleaning/re-assemble procedure. 
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