?     Asked on 10/25/2012by Guest

My pool water stays cloudy no matter how much clarifier or shock I use? Is there anything else I can try?
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A  Answered on 10/25/2012 by InyoPools Product Specialist Patrick P.

You can try a flocculant. If that doesn't work you may have a high total dissolved solids level in which case you will need to perform step 5 here.
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?     Asked on 12/20/2012by Guest

I had a pool party recently and after everyone got out of the pool, it turned really cloudy. Is there a product I can add to help prevent this?
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A  Answered on 12/20/2012 by InyoPools Product Specialist Patrick P.

The cloudiness comes from organic waste loads after a heavy bather load. There is nothing to prevent it. You can use Pool First Aid to treat it quickly.
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?     Asked on 7/5/2017by Jerry

Can this be used in a D.E. Filter? Is this a floculant ? Do you have to vacuum to waste to remove, or can you let the filter remove it?
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A  Answered on 7/8/2017 by InyoPools Product Specialist Lennox H.

Hi, Jerry. This Concentrated Clarifier can be used with a DE filter, it is not a flocculant. You do not have to vacuum to waste but will need to backwash the filter as it collects the debris. 
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?     Asked on 8/13/2018by Inyo Visitor

I got the green out of my inground pool,the clorine test is fine,the water color now is blue but not clear,what must I do?
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A  Answered on 8/18/2018 by InyoPools Product Specialist Lennox H.

Hi. The final step in completely clearing the pool up is to use a water clarifier like this product or the Natural Chemistry Pool First Aid Enzyme
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?     Asked on 7/21/2019by Thomas Ryan

We have extremely warm weather with heavy afternoon rain and storms. I have had to remove water to keep pool level down for the skimmer to work. The water has now become a bit cloudy. What can I do to clear this up quickly? I have shocked it but to no avail.
 Reply

A  Answered on 7/21/2019 by InyoPools Product Specialist Lennox H.

Hi, Thomas. You can use this product in assisting you in clearing up your pool if your water chemistry is fine and filter. 
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?     Asked on 3/26/2020by B

My back wash empties into a koi pond, is this product in any way toxic...?
 Reply

A  Answered on 3/26/2020 by InyoPools Product Specialist Lennox H.

Hi, B. This product is toxic, however, not sure about how it will affect your koi. 
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?     Asked on 5/9/2020by Tom

I just replaced my DE filter with a cartridge filter. During the change out, DE got into the pool. Will this clarifier help in vacuuming up the DE?
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A  Answered on 12/8/2020 by InyoPools Product Specialist Hector F.

Hi Tom, this clarifier is not really designed for removing D.E. from a swimming pool. Here is a guide that we put together called "Getting DE Powder in Your Pool?" that should assist in pinpointing the issue. 
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?     Asked on 7/20/2022by Ramon A. Velez

What is the difference between a clarifier and a flocculant?
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A  Answered on 7/20/2022 by InyoPools Product Specialist Craig C.

Hello Ramon.  A flocculant causes fine particles present in the pool water to merge together, forming a floc, which then floats to the surface or settles to the bottom facilitating removal.   A clarifier is a milder coagulating chemical that causes fine particles in the pool water to clump together into larger particles that the pool filtration system can remove.  Attached please find a brief tutorial The Difference Between Pool Clarifier and Flocculant 
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