Great White Pool Cleaner - GW9500



Part # GW9500

By Sta-Rite

  4.5 Average  



Part # GW9500

Warranty 2 Years

Rebate $50 Visa Gift Card

Alternate Part #'s 171346, PENGW9500, STA-20-1054

Product Description



Rebate Valid on purchases made from January 1st, 2020 through September 30th, 2020.

Click here to visit Pentairs Rebate Center (rebates can not be combined with any other discounts)  


Lowest Prices Guaranteed!
No need to wonder if you are getting the best price on the Kreepy Krauly® Great White®! Find a competitor with a lower shipped price on the same product and we'll beat the price! Simply contact us with the competitor's website and product information and we'll BEAT their price! If we are unable to beat the competition's price, we will send you a reward code for $10 off your next purchase of $50 or more.

The Kreepy Krauly® Great White® automatic pool cleaner is hungry for dirt and debris!  This suction cleaner makes pool cleaning easy, with its bristle-drive mechanism and oscillating vortex action that loosens, scrubs and removes even the toughest dirt.  With a 15" path, the Great White quickly consumes debris both large and small and features a special turning mechanism to help it navigate corners, ladders and other obstacles.


  • Patented bristle drive design
  • 15" wide cleaning path
  • Programmed steering maneuvers around obstacles
  • Vac-port door fitting included for installation into dedicated vacuum line
  • Adjustable regulator valve and flow gauge allow you to adjust cleaning speed
  • Can be used on gunite, fiberglass and vinyl
  • Suitable for flat, dish-incline and hopper-bottom pools
  • UniDapt™ telescopic pole adapter for spot cleaning
  • No assembly required, just attach the hose and go
  • Includes 12 x 4' hose


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Click here for more Sta-Rite Pool Cleaner


?     Asked on 11/24/2018 by Roger

The head keeps on heading for the main drain even when I close off the suction. How do I adjust it to avoid or go over the main drain head.


A  Answered on 11/27/2018 by InyoPools Product Specialist Steve M.

This is a common problem among cleaners that have been in a pool for a while. You have already tried adjusting the suction, so what I would suggest is rearranging the sections of hose and moving them to different places. Depending on the age of the hoses they sometimes form a memory with how they bend and end up reverting to the same place on a consistent basis (i.e. running over your drain over and over).

?     Asked on 11/9/2017 by Donald Simpson

how to remove and replace ratchet tab (gw9523)

A  Answered on 11/10/2017 by InyoPools Product Specialist Lennox H.

Hi, Donald. To remove the metal ratchet tab you will first need to remove the center brush. Slide the tap out of its slot sideways toward the end of cleaner body.  Replace it by sliding in a new ratchet tab until it is flush with the edge of the plastic holder. See page 16 of the Sta Rite Great White Owners Manual

?     Asked on 10/29/2017 by Chris

My Kreepy Krauler Great White is not making flat contact with the bottom of the pool. The front end (Where the handle is) is raised off the bottom of the pool. The clapper is flapping away and the filter is clean and so is the skimmer basket. I have plenty of suction and my poop pump is a few months old. I dont see any obvious cracks, missing or broken parts. Any suggestions?

A  Answered on 10/31/2017 by InyoPools Product Specialist Lennox H.

Hi, Chris. I'd suggest checking the hose length, hose float and or weight. These can cause the problem that you're experiencing. Also, reviewing the installation and troubleshooting sections of the Sta-Rite Great White Owners Manual has suggestions that you can try. 

?     Asked on 8/3/2017 by bobby

i have a great white nd its doing 360' in the pool and i dont know why can you help

A  Answered on 8/10/2017 by InyoPools Product Specialist Lennox H.

Hi, Bobby. It sounds like the gears that control the 3 Leg Cam is stuck keeping the Lift Brush engaged causing the cleaner to go in circles. 

?     Asked on 6/13/2016 by Donna Witham


A  Answered on 6/18/2016 by InyoPools Product Specialist Lennox H.

Hi Donna, The gears could be stuck causing the lift brush not to retract. I would recommend taking the unit apart and examine the gears. Instructions can be found in the Sta-Rite Great White Owners Manual.

?     Asked on 3/21/2016 by vidal collado

their is a current 50 dollar rebate valid until 12/31/16 and the sellers in ebay include it in the box.will you also do the same?

A  Answered on 3/21/2016 by InyoPools Product Specialist Andy O.

Vidal- The rebate will not be in the box, but you can click here to print it out.

?     Asked on 8/6/2015 by Dante

Will I get $100.00 rebate from pentair if I buy this before September 8? Also will I be charged sales tax? Thanks.

A  Answered on 8/7/2015 by InyoPools Product Specialist Matt S.

Hello Dante, once you receive your cleaner you can complete the 2015 rebate paperwork directly through Pentair's website on Pentair's Rebate page.

?     Asked on 7/9/2015 by Rick

My pool has two skimmers. Is there any special actions I need to take while running the Great White in my pool?

A  Answered on 7/11/2015 by InyoPools Product Specialist Patrick P.

If you are having issues with not getting enough suction to the cleaner then you could shut off one of the skimmers while the great white is operating, this would mean the full suction of the pump would be going to the cleaner.

?     Asked on 7/4/2015 by tom

Will the GW pick up a layer of mud?

A  Answered on 7/6/2015 by InyoPools Product Specialist Lennox H.

Hi Tom, The Great White Pool Cleaner can pick up mud, but not layers. Depending on hot thick the mud is the cleaner may not maneuver or perform properly. You will have to remove as much mud out of the pool using a manual vacuum then use the Great White Cleaner.

?     Asked on 5/31/2015 by Jason

I have the great white and lately it gets stuck head on in the wall and would not move from there. Thanks

A  Answered on 6/11/2015 by InyoPools Product Specialist Joe S.

Examine the lift brush mechanism as the cleaner is operating. To do this, you will have to turn the cleaner over while it is running and submerged. If the lift brush does not move to the “down” position within 2 minutes or less, call Customer Service at 1-800-831-7133

?     Asked on 5/9/2015 by gene

My GW will not go to shallow part of the pool. I tried so many combination of luck. What do I do now?

A  Answered on 5/11/2015 by InyoPools Product Specialist Lennox H.

Gene, Have you tried removing any of the weights, this can help with the transition from the deep to shallow end of the pool.

?     Asked on 5/3/2015 by sadie

My pool is 45,000 of galloons would this be great for my pool...23 wide 32 long

A  Answered on 5/4/2015 by InyoPools Product Specialist Patrick P.

Hi Sadie, Yes this would be a great pool cleaner your sized pool. The only question would be if you need to purchase any additional hose over the 32' which comes with the Great White Pool Cleaner. To determine if you need any addtional hose your would measure from your suction point (i.e. skimmer or dedicate vacuum port) to the furthest point away and then add 8' if this number exceeds 32' then you would need extra hose. For example if the furthest point away from your skimmer is 20' and you add 8' to this number you get 28' then you are good to go with the 32' of hose. If the furthest point away from your skimmer is 30' and you add 8' to this number to get 38' then you would need to add one extra section of 8' Great White Pool Cleaner Hose.

?     Asked on 1/20/2015 by Debbie

My pool is 8' at deep end and 3' at shallow end (hopper style). Will the Great White Pool Cleaner work at both depths?

A  Answered on 1/20/2015 by InyoPools Product Specialist Robert M.

Hello Debbie - Yes, the Great White Cleaner will work at both depths.

?     Asked on 8/23/2013 by Guest

My Great White pool cleaner is spinning around in one place. What can I do to fix this?

A  Answered on 8/23/2013 by InyoPools Product Specialist Patrick P.

I would recommend the steps outlined in section 5 (page 19) of the owner's manual.

?     Asked on 4/25/2013 by Guest

How long is the hose that comes with model # GW9500, Great White Pool Cleaner?

A  Answered on 4/25/2013 by InyoPools Product Specialist Patrick P.

The GW9500, Great White Pool Cleaner comes with 32 ft. long hose.

?     Asked on 4/25/2013 by Guest

Does the GW9500, Great White Pool Cleaner, come with hoses?

A  Answered on 4/25/2013 by InyoPools Product Specialist Patrick P.

Yes, the GW9500, Great White Pool Cleaner, comes with the complete hose assembly.

?     Asked on 1/10/2012 by Guest

How do we collect the rebate?

A  Answered on 1/10/2012 by InyoPools Product Specialist Patrick P.

You will need to fill out the rebate form and send it into Pentair. Rebate Form Website

?     Asked on 5/17/2010 by Guest

Will a leaf canister work with this unit? If so, which type/model?

A  Answered on 5/17/2010 by InyoPools Product Specialist Patrick P.

Yes a leaf canister will work on this unit we suggest the Rainbow Leaf Canister here >

?     Asked on 5/23/2007 by Guest

Can you give me a comparison between the GW7700 and the GW9500? Will either unit work on a vinyl liner pool?

A  Answered on 5/23/2007 by InyoPools Product Specialist Patrick P.

The main differences between these two cleaners are as follows:1. The Pool Shark cuts a 12" cleaning path and the Great White cuts a 15" path 2. The Pool Shark uses rubber squeegees where the Great White uses bristle type brushes. Both units may be used on a vinyl liner, gunite or fiberglass pool.

?     Asked on 2/18/2007 by Guest

Does this unit come with the hose and all other necessary accessories for installation and use?

A  Answered on 2/18/2007 by InyoPools Product Specialist Patrick P.

Yes this cleaner does come with the hose and all accessories needed for installation. 

?     Asked on 6/6/2006 by Guest

Can I order a part for the bottom side of the GW9500 cleaner? My cleaner works wonderful but the part is bad after three years of use.

A  Answered on 6/6/2006 by InyoPools Product Specialist Patrick P.

Here is a parts breakdown for the GW9500.  GW9500 Parts Breakdown  Find the part that you are looking for and our item #.  Then go back to our home page Inyo Pool Products and enter our item # into the search box located on the upper left hand side of the page. This will bring up the part including the price.  You can then add it to your shopping cart.


Review Summary

 (Average 4.5  out of 5 stars)
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