?     Asked on 4/8/2015by daniel Ellis

If I am currently on chlorine do I have to drain pool or anything, or can I just install salt generator and check/adjust levels? I will be reopening pool in 2 weeks after the winter and am considering buying this. Also will other brands of cells work with this model or only crystal pure?
 Reply

A  Answered on 4/8/2015 by InyoPools Product Specialist Hector F.

No you do not have to drain the pool for salt systems can just be added to regular chlorinated swimming pools. Then salt will need to be added. The same manufacturer model cells need to be used on this system.
 Reply


?     Asked on 4/9/2015by robert

Currently I use a de filter system I here about salt water what are the advantages of this system versus standard chemicals that I use. does it reduce the amount of chemicals needed?
 Reply

A  Answered on 4/9/2015 by InyoPools Product Specialist Hector F.

These salt water systems daily generate chlorine for your pool so you would not need to use shock treatments, tablets and reduce the algae blooms as long as the system works well. You do still need to monitor all the other chemical levels in the pool and your acid usage will increase with these systems.
 Reply


?     Asked on 4/11/2015by john

is the control box weatherproof or does it need to be in an enclosure?
 Reply

A  Answered on 4/11/2015 by InyoPools Product Specialist Joe S.

The box is weatherproof. It still is best to keep out of elements out of direct water contact
 Reply


?     Asked on 4/15/2015by juan gomez

Is this system for I/G pools?
 Reply

A  Answered on 4/15/2015 by InyoPools Product Specialist Brian M.

Yes. It is for pools up to 20,000 gallons
 Reply


?     Asked on 4/16/2015by Keith

How long will the salt cell last for the 20,000 gallon unit?
 Reply

A  Answered on 4/17/2015 by InyoPools Product Specialist Patrick P.

Hi Keith - Typically the salt cell will last between 3-5 years before needing to be replaced.
 Reply


?     Asked on 4/19/2015by Gary

Is this system being replaced by a newer model and if so will we be able to get replacement cells and other parts?
 Reply

A  Answered on 4/19/2015 by InyoPools Product Specialist Joe S.

At this time they have not release a new model, but are still manufacturing this unit
 Reply


?     Asked on 4/28/2015by Darryl

Hi. I reside in Canada (Manitoba) and I would like to know if I have a warranty issue if I have to ship back to you or can I get warranty in Canada? If I have to ship it back to you do I have to pay for the shipping? Thanks
 Reply

A  Answered on 4/29/2015 by InyoPools Product Specialist Patrick P.

Hi Darryl, The warranty for the Crystal Pure Salt System does cover purchases in Canada. If you had a warranty issue typically you would contact the manufacture directly by phone and they would try to troubleshoot any of the problems. If a new system was needed then the salt system would be covered by the terms of the warranty however any of the shipping charges are not covered under the warranty so you would be responsible for those. Normally if you have an issue right out of the box or very shortly after the purchase we will cover any of the shipping charges as an act of good will.
 Reply


?     Asked on 5/1/2015by Darryl

What company do you ship to Canada with. I see you don't ship to P.O. Boxes. My expectance is that I will have to pay the shipping company when it arrives when a seller doesn't ship to P.O. Boxes. Correct me if I'm wrong. Thanks
 Reply

A  Answered on 5/2/2015 by InyoPools Product Specialist Patrick P.

Hi Darryl, Typically when we ship to Canada we use UPS and you would be responsible for any customs, brokerage, duties or taxes at the border. We could ship via US Mail but you would need to call in to request this, I would ask for Andy at Extension 716. With US mail you would still pay some of these fees but I believe the brokerage fees are much less than UPS.
 Reply


?     Asked on 5/12/2015by Ron T

I have a jandy salt system hate it! Can I switch to this one ,and do I need a electrician to install it?
 Reply

A  Answered on 5/12/2015 by InyoPools Product Specialist Lennox H.

Ron,  Yes you can replace your Jandy Salt System with this unit. A licence contractor is required by the manufacturer to main warranty.
 Reply


?     Asked on 5/17/2015by Darryl

I received my generator today and noticed that it uses 2 inches connections. My current set-up uses 1.5 connections. Is there a problem using 1.5 piping to feed the flow meter and salt cell. Also on the cell it suggests mounting it vertical but all the pics show horizontal, which is right. Thank you
 Reply

A  Answered on 5/17/2015 by InyoPools Product Specialist Patrick P.

Hi Darryl, It is not a problem going from 1-1/2" up to 2" so you will be fine, we would not suggest going from 2" down to 1-1/2" plumbing. Normal installation on the salt cell is horizontally and you would be fine installing the cell either horizontally or vertically. We just did a guide on How to Install a Crystal Pure Salt Chlorine Generator and second guide on How to Operate a Crystal Pure Salt Chlorine Generator, I think both guides would be very helpful on a new installation.
 Reply


?     Asked on 5/27/2015by Brandon HV

Have 1.5 inch plumbing. What is the preferred method of installation. Convert 1.5 to 2 inch plumbing for cell and flow switch and reduce back to 1.5 inch pipe for connection to valve? Or Should i use reducer's at each connection. IE 1.5 inch connection to cell and 1.5 converter for 2 inch flow switch?
 Reply

A  Answered on 5/28/2015 by InyoPools Product Specialist Patrick P.

Hi Brandon, I would use a reducer from the 1 1/2" piping to the 2" cell, use 2" piping to connect the 2" cell to the 2" flow switch, then use another reducer from the 2" flow switch to your 1 1/2" piping. We also have a guide here on How to Install a Crystal Pure Salt System which should be pretty helpful.
 Reply


?     Asked on 6/3/2015by ROD

Will this unit work on a 15x30 above ground pool?
 Reply

A  Answered on 6/3/2015 by InyoPools Product Specialist Joe S.

Hi Rod yes this will work for a abovr ground pool. The kit included in the salt chlorinator provides the necessary plumbing components for 1 1/2-1 1/4?(38-32mm) flexible hose connections for above ground pools.
 Reply


?     Asked on 6/3/2015by Cary

What is the min flow on this unit?
 Reply

A  Answered on 6/4/2015 by InyoPools Product Specialist Joe S.

Hi Cary  min flow rate as low as 25 GPM
 Reply


?     Asked on 6/14/2015by Gerard

I use a Hayward pool heat pump to warm the water. Would this system still be compatible or would it corrode the system? Thanks.
 Reply

A  Answered on 6/14/2015 by InyoPools Product Specialist Patrick P.

Hi Gerard this salt system would be compatible with a Hayward heat pump and would not corrode your heat pump. You just want to make sure you plumb the salt system after the heat pump.
 Reply


?     Asked on 6/22/2015by Terry

I have an indoor pool, so I use Bromine to keep the odor down. Is this system compatible with a bromine pool?
 Reply

A  Answered on 6/23/2015 by InyoPools Product Specialist Lennox H.

Hi Terry, The Pool Salt System 20,000 Gallons is not compatible with bromine.
 Reply


?     Asked on 6/26/2015by John McConnell

I have a 10,000 gal inground pool. Would this system be to large for my pool or are there other smaller systems?
 Reply

A  Answered on 6/26/2015 by InyoPools Product Specialist Hector F.

This system is not too small for your pool. It is always better to have some extra salt system capacity for swimming pools.
 Reply


?     Asked on 6/26/2015by tom

Explain self cleaning , does it reverse polarity or what? thanks
 Reply

A  Answered on 6/27/2015 by InyoPools Product Specialist Brian M.

Most newer models of salt cells are now equipped with a polarity reversing mode that reverses the charge on the plates and causes the salt build-up to de-bond from the metallic plates. This is a giant leap forward in salt chlorine systems, and will handle most of the routine salt cell maintenance. However, scale build-up can still occur, and even on systems that are "self-cleaning" (like your kitchen oven) - you will still need to do a proper cell cleaning. Just perhaps not so often. In areas of hard water; Arizona comes to mind, polarity reversal may not be able to keep up with the deposits, and may not be able to win the battle.
 Reply


?     Asked on 6/28/2015by Keith

Is this board compatible with the Hayward GLX-Cell-5?
 Reply

A  Answered on 6/28/2015 by InyoPools Product Specialist Alex V.

Keith, Unfortunately this board/system can not be used with the Hayward cell.
 Reply


?     Asked on 7/2/2015by tom

just installed one of these and am concerned about the variable speed Hayward pump reducing the flow rate when it drops the rpm and is that going to mess up the chlorine production ? Ps u mite mention that when matching one of these up with a variable speed pump they will have to put it on a separate timer as there is no way to wire it into the pump built in timer and program
 Reply

A  Answered on 7/5/2015 by InyoPools Product Specialist Lennox H.

Hi Tom, The Pool Salt System 20,000 Gallons will require a separate timer, either a Intermatic Timer 110 Volt Metal Enclosure or Intermatic Timer 220 Volt Metal Enclosure depending on your power supply.
 Reply


?     Asked on 9/25/2015by Fred

I have a pool that is right at 20000 thousand gallons. Should I get the larger size or will this work?
 Reply

A  Answered on 9/25/2015 by InyoPools Product Specialist Robert M.

Hello Fred - We would recommend going up to the 40,000 gallon model. The BW-CL120 would be better suited to keep up with the chlorine demand.
 Reply


?     Asked on 9/25/2015by Paul

I am considering replacing a problematic Aqua Rite system. Will the BW-CL60C cell replace an Aqua Rite T-Cell 15 w/o pipe modification; are the threaded ends the same diameter and thread count?
 Reply

A  Answered on 9/30/2015 by InyoPools Product Specialist Lennox H.

Hi Paul, The Pool Salt System 20,000 Gallons (BW-CL60) would replace the Aqua-Rite cell with out modifying the plumbing. The T-Cell15 can treat up to 40,000 gallons and the BW-CL60 can treat up to 20,000 gallons.
 Reply


?     Asked on 10/23/2015by Mike

Replacing an Aqua Rite system with this one. The new system came with the flow switch mounted in a new tee. Can I unscrew the new flow switch and put it in my existing tee? I don't want to break it but I also don't want to cut in a new tee
 Reply

A  Answered on 10/26/2015 by InyoPools Product Specialist Lennox H.

Hi Mike, You can unscrew the new flow switch and use it in your existing pvc tee.
 Reply


?     Asked on 1/6/2016by Darrell

How can i connect this salt system to a V-Green 165 variable speed motor for my pump? Is there a way the V-Green motor can switch on a separate timer or power to the salt system? Thanks!
 Reply

A  Answered on 1/6/2016 by InyoPools Product Specialist Charlie R.

Darrell,Unfortunately, there is no way to wire a variable speed motor to this unit. You will have to install a separate timer for the pump.
 Reply


?     Asked on 1/27/2016by Darrell

HI, I installed the flow switch with the wire on the top side of a horizontal pipe, as opposed to the bottom as show in on of the photos! Will this make a difference??
 Reply

A  Answered on 1/29/2016 by InyoPools Product Specialist Lennox H.

Hi Darrell, It would not make a difference as long as the flow switch is installed with the arrow is pointed in the same direction of water flow.
 Reply


?     Asked on 2/2/2016by Oscar

Are there any other top models/brands replacement salt cells compatible with the BW-CL60 or the BW-CL120 unit?
 Reply

A  Answered on 2/2/2016 by InyoPools Product Specialist Brian M.

Oscar, I am sorry to say but no, there are not any other brands that are compatible with either the BW-CL60 or the BW-CL120 unit.
 Reply


?     Asked on 2/11/2016by Oscar

I have a pool that is right at 20000 thousand gallons. My BW-CL60 was purchased on July 2014, the salt cell has gone bad and is no longer under warranty (from what I’ve been told). Can I replace the salt cell with the salt cell that comes with the (40, 000 gal)?
 Reply

A  Answered on 2/12/2016 by InyoPools Product Specialist Megan C.

Hi, Oscar. It is not recommended to interchange the cell PART# BW-CL60C with the PART# BW-CL120C. The Crystal Pure 20K and 40K have two different PCB Boards that may not allow for the cells to operate if interchanged.
 Reply


?     Asked on 3/18/2016by peter

I have 4,500 gl inground pool, what will be the best salt system to get?
 Reply

A  Answered on 3/21/2016 by InyoPools Product Specialist Lennox H.

Hi Peter, This size unit will be great for your size pool.
 Reply


?     Asked on 3/22/2016by Millie Abich

I have a Jandy pool/spa filter and Jandy pump/motor will this salt system work? Also is this the complete system? I asked about the 40,000 gallons. Is there modifications that I will need to have done on plumbing or electrical use this system? Thanks
 Reply

A  Answered on 3/23/2016 by InyoPools Product Specialist Lennox H.

Hi Millie, This system can be added to your existing setup. The Pool Salt System Owner's Manual has all the installation instruction and requirements.
 Reply


?     Asked on 4/26/2016by Mike

I have an extra T15 cell, can I use it in this system when this cell reaches the end of its life?
 Reply

A  Answered on 4/27/2016 by InyoPools Product Specialist Lennox H.

Hi Mike, The Hayward Turbo Cell is not compatible with this system.
 Reply


?     Asked on 4/27/2016by FRANK

I HAVE A JANEY SYSTEM WITH A AQUA PURE SALT SYSTEM, CAN I REPLACE MY AQUA PURE 700 WITH THIS SYSTEM.
 Reply

A  Answered on 4/28/2016 by InyoPools Product Specialist Hector F.

In reality you can replace your salt system with any model system as long as it has an equal or more gallons capacity. Just keep in mind that this is a generic model.
 Reply


?     Asked on 4/30/2016by Kevin

I have 15000 will this work on my pool?
 Reply

A  Answered on 5/2/2016 by InyoPools Product Specialist Lennox H.

Hi Kevin, This unit will be sufficient for your 15,000 gallon pool.
 Reply


?     Asked on 5/1/2016by Kevin

Will this work on inground pool?
 Reply

A  Answered on 5/2/2016 by InyoPools Product Specialist Hector F.

Yes this can work on an inground pool. Wisest if the pool has approximately 10k gallons of water.
 Reply


?     Asked on 5/2/2016by Michael brown

Will this work in my 7,500 gallon above ground pool
 Reply

A  Answered on 5/2/2016 by InyoPools Product Specialist Hector F.

Yes this will work on your size pool.
 Reply


?     Asked on 5/4/2016by Inyo Visitor

I like to buy this unit for my 15000 gallons swimming pool. Do I need to buy anything extra to setup this unit? Are this is a complete system?.
 Reply

A  Answered on 5/4/2016 by InyoPools Product Specialist Charlie R.

Good afternoon,This unit comes complete and ready for installation.
 Reply


?     Asked on 5/10/2016by Inyo Visitor

will this be suitable for a 24 ft round 50 in deep
 Reply

A  Answered on 5/13/2016 by InyoPools Product Specialist Lennox H.

Hi, You can use this unit with a 24 ft round above ground pool.
 Reply


?     Asked on 5/11/2016by Inyo Visitor

will this work on a 24 ft round 50 inch deep above ground pool and dose it come with accessorizes to hook up
 Reply

A  Answered on 5/13/2016 by InyoPools Product Specialist Alan M.

Hi, The approximate size of your pool is 14,200 gallons (based on the dimensions you provided) and the Pool Salt System 20,000 Gallons will be large enough to accommodate. The Salt System comes with the control panel and salt cell only. It does not come with additional hoses or attachments.
 Reply


?     Asked on 5/12/2016by Inyo Visitor

I bought this system new in October 2015 and the salt cell has already gone out just a few months later. Can't find replacement cell for this one. Does anyone else sell this brand? Wish they would stand behind the one year warranty.
 Reply

A  Answered on 5/13/2016 by InyoPools Product Specialist Andy O.

Hello- Did you purchase this product through Inyo Pools? If so do you have the name or the order number so we can look it up for a warranty claim? If not here is the Crystal Pure 20K Replacement Salt CellPart # PTSS-66600C cell replacement.
 Reply


?     Asked on 6/10/2016by Dpool2

Good Day, We just closed on a Michigan house with a semi-inground pool, ~20,300 gallons. Will this 20k cell suffice? (Looking at the 40k cell, according to pictures you can't see the plates like you can via the see-through piping on the 20k cell, which is a nice feature IMO.) Thanks. BTW, love your info, videos and monitoring your forums. Gives me confidence to shop with you! Can't beat great customer service.
 Reply

A  Answered on 6/19/2016 by InyoPools Product Specialist Alex V.

Hello, For your pool size, I would recommend the 40,000 gallon cell otherwise you will work the smaller cell too hard and it will not last the average 3-5 years.
 Reply


?     Asked on 6/15/2016by Stacy

I'm looking at purchasing a pool that currently has a Sta-Rite filter system with a 1 hp A.O. Smith pump motor it uses the paper filters and wondering if this is compatible with 27' with 54" walls
 Reply

A  Answered on 6/15/2016 by InyoPools Product Specialist Patrick P.

Hi Stacy, this would work on a 24' round pool and the Sta-Rite filter system you mentioned.
 Reply


?     Asked on 6/16/2016by dpool2

We want to convert to salt water. The pool is semi-inground and holds 20.5k gallons. Comparing the the two Crystal Pure systems (20k and 40k). I like the 20k as you can see the plates, whereas it appears you can't in the 40k cell. It will be installed electrically with the pool pump timer, so both will run ~11 hours/day. If I size up to 40k, will that generate too much Cl? Thanks
 Reply

A  Answered on 6/16/2016 by InyoPools Product Specialist Patrick P.

Hi dpool2, For either unit you will set the system at a certain % output. So on the 20,000-gallon unit, you have to set the system at 100% meaning the chlorinator will be producing chlorine 100% of the time when your pump is running. For the 40,000 gallon you may set it at 50% meaning the salt system would only be running 50% of the time your pump is running. We always suggest sizing up as you will get much longer life out of your system and if you ever get into an algae situation the larger system can produce more chlorine.
 Reply


?     Asked on 6/17/2016by piet

How long would I have to run my pump everyday to maintain a 20,000 gallon pool chlorine level.
 Reply

A  Answered on 6/17/2016 by InyoPools Product Specialist Alan M.

On average you will run your pool 8 hours a day.
 Reply


?     Asked on 7/2/2016by John

Currently using Hayward equipment with "POOL THING" chlorinator for a 10,000 gallon i/g pool. 2" plumbing. Considering your 20,000 gal as a replacement. This is in AZ so I can expect more frequent cleaning even though your system is self cleaning, correct? Will the conversion require a lot of plumbing changes? Thanks for your help.
 Reply

A  Answered on 7/6/2016 by InyoPools Product Specialist Lennox H.

Hi John, This unit will occasionally require an acid bath, the conversion will consist of a complete re-plumb of that section due to the cell configuration.
 Reply


?     Asked on 7/7/2016by Jeff

I was told if I have used chlorine in myour existing pool and chose to go with a salt water system, I have to empty all the water and refill first? I can't find any written proof of this. Can you clarify this issue?
 Reply

A  Answered on 7/7/2016 by InyoPools Product Specialist Alan M.

You would not need to empty you pool for any reason to install a salt system. A salt pool is a chlorine pool. The salt system generates chloring so you do not have to add tablets. You will not find any information regarding emptying your pool for a salt system.
 Reply


?     Asked on 7/8/2016by Inyo Visitor

Is this all that is needed to switch from fresh to salt water. Can all components be left outside unprotected from weather
 Reply

A  Answered on 7/8/2016 by InyoPools Product Specialist Alan M.

The equipment is all you will need to install your salt system. You will also need to buy and add salt to your pool. The components are designed to be in the outdoor elements and require no protection.
 Reply


?     Asked on 7/24/2016by Inyo Visitor

is this system is for under ground pool
 Reply

A  Answered on 7/25/2016 by InyoPools Product Specialist Alan M.

This system will work for both in-ground and above-ground pools up to 20,000 gallons.
 Reply


?     Asked on 8/1/2016by Dana

Is there a way to calibrate this unit? It indicates my salt level is 2800 and the test strips indicate 4800
 Reply

A  Answered on 8/5/2016 by InyoPools Product Specialist Lennox H.

Hi Dana, On page 20 of the Pool Salt System Owner's Manual has the steps to recalibrate this unit. "Recalibrating the system by moving the main switch from “AUTO” to “SUPER CHLORINATE” then back to “AUTO”, which makes the memorized salt level the same as the instant salinity."
 Reply


?     Asked on 8/3/2016by T

i'm looking to go away from my zodiac LM2-24 system. my pool is ~15,000 gallons. how does this compare to my current system?
 Reply

A  Answered on 8/6/2016 by InyoPools Product Specialist Lennox H.

Hi T, The SGSWAVE20 is a more reliable unit and similar to the Zodiac LM2-24 than the PTSS-66600.
 Reply


?     Asked on 8/5/2016by M

We have a 30' 52" side walls - Esther Williams - round AG pool.. I do not remember how much water it holds.. Would I need the 20k or 40k system??? And will going to salt damage my walls???
 Reply

A  Answered on 8/5/2016 by InyoPools Product Specialist Scott W.

You're going to be a little over 21,000 gallons so you'd want to go with the 40k salt system. The salt system will rust out all of your steel parts on your pool like the top/bottom plates, top/bottom tracks and everything else that happens to be steel. Resin is the way to go for salt pools.
 Reply


?     Asked on 8/15/2016by Deniece

I now have a Hayward t9 system, what is difference, will this work, also what is the cost of replacement cells, my pool is about 22thousand gal. What is the wanerty? Will this install as same as the t9
 Reply

A  Answered on 8/15/2016 by InyoPools Product Specialist Scott W.

You would want either the T9 or the T15, both have a three-year warranty through Hayward. The T15, in theory, will last twice as long because you won't need to run it at 100% like the T9.
 Reply


?     Asked on 9/9/2016by dan

do you have an installer in Brevard county FL?
 Reply

A  Answered on 9/9/2016 by InyoPools Product Specialist Scott W.

Unfortunately, we do not install. We have our online store as well as provide technical support for an abundance of equipment and replacement parts.
 Reply


?     Asked on 1/9/2017by Louis Brasten

Who Makes this system
 Reply

A  Answered on 1/9/2017 by InyoPools Product Specialist Lennox H.

Hi, Louis. Crystal Pure is the manufacture of this system.
 Reply


?     Asked on 8/8/2018by Steven

I use Bacquacil currently. Is salt water compatible with this? I have a 29 foot above ground pool. I believe that is around 18,000 gallons. Thanks
 Reply

A  Answered on 8/8/2018 by InyoPools Product Specialist Lennox H.

Hi, Steven. Bacquacil, is not compatible will a saltwater system because of the chlorine it produces. You can use the steps in our How Do I Convert My Pool From Baquacil to Chlorine? blog. 
 Reply