?     Asked on 7/1/2009by Guest

What is the Pentair Intellichlor Dummy Cell used for?
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A  Answered on 7/1/2009 by InyoPools Product Specialist Patrick P.

The Dummy cell is basically a cell with no internal parts, this cell is used during cleaning of the real cell. So when you remove the real cell for cleaning you would put the dummy cell in place of the real cell. After you have finished cleaning the real cell you would remove the dummy cell from the plumbing and place the real cell back in place. You may view or purchase the Dummy Cell here >http://www.inyopools.com/Products/03500001032551.htm
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?     Asked on 1/31/2012by Guest

I need an Intellichlor replacement cell and the 15' plug that goes between the cell and the control box, Does this come with both?
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A  Answered on 1/31/2012 by InyoPools Product Specialist Patrick P.

Yes, this item comes with both the replacement salt cell and the cell power cord.
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?     Asked on 9/25/2014by Guest

What is the warranty on the intellichlor if I install it myself?
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A  Answered on 9/25/2014 by InyoPools Product Specialist Patrick P.

According to an update we received 10/1/13 from Pentair, a self-installed replacement salt cell will have a 60-day warranty.
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?     Asked on 5/13/2015by Inyo Visitor

will the ic40 cell work in my generator which was purchased and installed in 2007? the cell is definetly shot - my pool people quoted me $1200.for replacement with 60 day warranty. Wondering which route to take> thank you!! how long is delivery if I order from you?
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A  Answered on 5/13/2015 by InyoPools Product Specialist Lennox H.

Yes the IC40 replacement cell will work with your existing power supply and it comes with a one (1) year warranty. We can have it to you within 7 business days with ground shipping depending on where in the continental USA you're located.
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?     Asked on 6/3/2015by Donevon Smith

What is the warranty
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A  Answered on 6/3/2015 by InyoPools Product Specialist Joe S.

Hi Denevon warranty for this unit is 1 year
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?     Asked on 6/17/2015by ramon granados

i an replacing my existing chlorinator cell with a pentaair ic40 cell and power unit. will the new unit fit my existing piping. the distance between ends i 12 3/4 inches by 2 3/4 inches
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A  Answered on 6/17/2015 by InyoPools Product Specialist Joe S.

Hello Ramon, Yes this replacement IC40 will match your current cell
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?     Asked on 8/12/2015by Jack Henderson

I have a Pentair InteliChlor Salt Chlorine Generator. How do I remove and clean the salt cell? The system is 4 months old. How often should it be cleaned, replaced?
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A  Answered on 8/13/2015 by InyoPools Product Specialist Lennox H.

Hi Jack, You can find instructions on removing and cleaning the cell in the IntelliChlor Installation and User’s Guide.
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?     Asked on 9/17/2015by Charles

What is the warranty if I innstall a replacement cell myself
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A  Answered on 9/17/2015 by InyoPools Product Specialist Lennox H.

Hi Charles, The Intellichlor IC40 Replacement Cell will still come with a 1 year manufacture warranty if the cell is installed by the homeowner.
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?     Asked on 5/16/2016by Michael L. Ojeda

I jest purchased a Intellichlor IC40 and lost the manual. Where can I get a copy sent to me?
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A  Answered on 5/16/2016 by InyoPools Product Specialist Alan M.

Hello Michael, Here is the link to the Intellichlor Electronic Chlorine Generator (Model IC60, IC40, IC20) instruction manual.
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?     Asked on 7/21/2016by Inyo Visitor

my replacement IC40 came in with a peace of plastic in the end where the cord is. my other one did not have this. should i take that out before i install it?? it will slide out its not connected.
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A  Answered on 7/24/2016 by InyoPools Product Specialist Lennox H.

Hi, I'm not exactly sure what you're referring to, you can contact Pentair at 800.831.7133 or if the plastic piece does not prevent you from plugging the cell into the power supply then it should not be a problem.
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?     Asked on 2/11/2017by Marko

I have an IC40, about 3.5 years old. The Green Cell light is flashing. I cleaned it and after start up the cell light stays solid green for 3 mins then starts flashing again. I cleaned it two more times (last two times no bubbling,so cell was clean) and after each cleaning same result. Cell light on solid green for 3 min then starts flashing. Does the cell need to be replaced or is there something else i can check? thanks
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A  Answered on 2/14/2017 by InyoPools Product Specialist Lennox H.

Hi, Marko. Based on what you've described the cell has run its course and will need to be replaced.
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?     Asked on 3/7/2017by Mike

How often do I need to replace this. The needs salt light stays on even after adding salt and its only 4 years old.
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A  Answered on 3/7/2017 by InyoPools Product Specialist Hector F.

The life span on these cells varies from 1 to approximately 5 years. Time it is being used and chemistry play a big role
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?     Asked on 3/26/2017by Inyo Visitor

Hi Is theintellichlor chlorine Generator IC 40 is the same for the salt generator , because salt generator is cheapor
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A  Answered on 3/27/2017 by InyoPools Product Specialist Hector F.

The IC40 is a salt chlorine generator system.
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?     Asked on 6/18/2017by Tom Lopienski, Hudson Ohio

Looking to purchase your part #520555, Intellichlor IC40 Salt Generator by Pentair. Is this a new part, not a refurbished one? Is the price $609.99? Also, is Shipping included in this price? Warranty? Thank You.
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A  Answered on 6/21/2017 by InyoPools Product Specialist Hector F.

Yes, this cell is new, shipping is free in the continental USA, the price is currently $609.99 and it has a one year manufacturer warranty.
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?     Asked on 7/20/2017by John Veasey

What's the best way to clean the cell?
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A  Answered on 7/20/2017 by InyoPools Product Specialist Joe S.

Mix one quart of muriatic acid with one gallon of tap water in a plastic five (5) gallon bucket. Always add acid to the water, never add water to the acid. Always wear eye protection and use rubber gloves. Always work in a well-ventilated areaPlace the cell vertically in the bucket with the cap end down, as shown in right side illustration. Carefully pour the acid solution (as described above) into the cell until the blades are just covered. Allow the acid solution to bubble, and to clean the blades. The acid should only be contained in the cell and not around it. A foaming action will begin, which is caused by scale being dissolved from the plates. If rigorous foaming action does not begin, the cell does not need to be cleaned.
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?     Asked on 7/27/2017by Bob

I want to acid clean the blades on my intelichlor ic20 but can't find the right sized end cap to seal one end. Can antone tell me the proper size? A 2" cap is too small and a 3" cap is too big.
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A  Answered on 7/27/2017 by InyoPools Product Specialist Alex V.

Bob, If you have the Intellichlor cell, you will need the Intellichlor Acid Cleaning Kit.
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?     Asked on 3/30/2018by Mark

I've read the reviews and responses can you please clarify the warranty on this unit. One response says 60 days the other says 1 year. Thank you very much for the assistance.
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A  Answered on 4/3/2018 by InyoPools Product Specialist Hector F.

These replacement cells are under warranty for one year. 
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?     Asked on 4/17/2018by CP

You're showing the IC20 and IC40 as having the same dimensions. Is this correct? If so, one can upgrade from the IC20 to the IC40 without doing any piping modifications? I run the IC20 max and it has a hard time keeping up (even when new), I'm always having to supplement with CL.
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A  Answered on 4/20/2018 by InyoPools Product Specialist Hector F.

Yes, you can upgrade your cell with no modifications. 
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?     Asked on 5/4/2018by Casey

It appears that the controls are upside down compared to my old cell. Is there a way to get one with the flow coming in from the top and having the controls legible. Mine is mounted vertical
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A  Answered on 5/4/2018 by InyoPools Product Specialist Lennox H.

Hi, Casey. There is not a way to this cell is a different orientation. 
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?     Asked on 5/28/2018by Joe

Could you please clarify your answer to Casey? I have the same question. Flow in the top and out the bottom. Why is the replacement cell showing a reversed flow? Please advise
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A  Answered on 5/31/2018 by InyoPools Product Specialist Lennox H.

Hi, Joe. The flow switch is now located on the bottom of the controller. I'm not sure why the design was changed.  
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?     Asked on 5/30/2018by John

If I have an IntelliTouch power center, I can just wire the IC40 to it without having to buy the IntelliChlor powercenter, correct?
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A  Answered on 5/30/2018 by InyoPools Product Specialist Hector F.

You would need to confirm your specific Intellitouch model. Only certain models already have the power center in it for adding on an Intellichlor. 
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?     Asked on 6/16/2018by Inyo Visitor

My IC40 salt cell is approximately 2.5 years old and none of the lights are coming on
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A  Answered on 6/16/2018 by InyoPools Product Specialist Lennox H.

Hi. You will need to check the Power Center, the Transformer or the Fuse. 
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?     Asked on 7/6/2018by Stacey

How do you increase the sanitizer output. There are buttons that say less/ more but they don’t work. Is there a trick? Mine is a 2% and like to increase a little... if possible
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A  Answered on 7/7/2018 by InyoPools Product Specialist Lennox H.

Hi, Stacey. Using the Less/More Buttons will increase or decrease chlorine productions. If the buttons are not responding, then there is an issue with the unit.  
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?     Asked on 7/8/2018by Thomas

Is there a generic option
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A  Answered on 7/8/2018 by InyoPools Product Specialist Hector F.

We currently do not carry a generic salt cell for this model. 
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?     Asked on 9/30/2018by AC

We have a Pentair pool and spa system that includes an EasyTouch control panel and an Intellichlor IC40 salt system. The circuit breaker for the Intellichlor salt system keeps tripping and the salt cell has no power. Does this mean the salt cell is bad and is there anything else I should look at before ordering a costly replacement cell? Thank you!
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A  Answered on 10/25/2018 by InyoPools Product Specialist Joe S.

If you have a voltmeter you can measure the DC voltage going to the cell. Normally about 35 VDC if higher or lower you would need to replace the cell.
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?     Asked on 6/24/2019by Inyo Visitor

None of the lights are working on the panel. I have power connected, any suggestions on what could be wrong?
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A  Answered on 10/2/2019 by InyoPools Product Specialist Steve M.

Did you check your fuse in the transformer?
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A  Answered on 9/27/2019 by Industry Professional

Did you check your fuse in the transformer?
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?     Asked on 7/30/2019by Inyo Visitor

If you have this as the only cleaning system in your pool do you need to add salt or anything to the pool after installation and in general.
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A  Answered on 7/30/2019 by InyoPools Product Specialist Lennox H.

Hi. Using the IntelliChlor to sanitize your pool, you will have to add salt to maintain the proper level along with your pool chemistry like the pH, Total Alkalinity, etc. 
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?     Asked on 8/5/2019by Grey Coker

Cell light on unit will not come on. Possible problems. Red low salt on. Can't seem to add enough salt to get green light on.
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A  Answered on 8/6/2019 by InyoPools Product Specialist Joe S.

In most cases when the Pentair Intellichlor IC40 Salt Chlorinator is not producing any chlorine, if the light is off, then the unit is in off mode. If the Cell light is on and flashing, it shows that the unit needs to be cleaned. You will need to check the cell and then clean the Pentair Intellichlor IC40 Salt Chlorinator as necessary.
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  • Commented on 8/6/2019 by Product Owner

    The cell has been cleaned. What does "unit is in off mode" mean?
     Reply


?     Asked on 4/3/2020by Inyo Visitor

WHATS THE LONGEST POWER CORD YOU CAN GET WITH AN INTELLICHLOR?
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A  Answered on 4/9/2020 by InyoPools Product Specialist Patrick P.

Hi, This Pentair Intellichlor Salt Cell comes with a 15' cord and that is the longest cord available.
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?     Asked on 4/9/2020by Mark

My Pentair Color Cascade sunshelf bubbler lights have all burned out. Can I replace these lights with the new Pentair Globrite lights, can they still be bubblers? Has there been any feedback as to the durability improvement of these globrites vs the color cascade which i have read burn out quite frequently thanks Mark
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A  Answered on 11/16/2020 by InyoPools Product Specialist Megan C.

The LED Bubbler Replacement Light Engine W/100' Cord - 590046 is available for order.  The 590047 for 150' LED Bubbler Light Engine will require a special order. Please contact support at https://secure.inyopools.com/Support/SupportRequest.aspx to request the special order quote if you need the 150'
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?     Asked on 4/22/2020by Robert

How many O rings are on the IC40 and what is the part #
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A  Answered on 4/24/2020 by InyoPools Product Specialist Hector F.

There are two o rings on the unions which is part number 5002-21 that you can view by clicking here
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?     Asked on 4/29/2021by Molly Selinsky

Hi, we moved into a house that has a faulty iCHLOR 30. Is this the correct replacement? Our pool is approximately 35,000 gallons. If this is the correct device, will the IC40 fit in the same space left by the iCHLOR30? Thanks!

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A  Answered on 4/30/2021 by InyoPools Product Specialist Patrick P.

Hi Molly, Yes this is the proper replacement Pool Salt System for the iCHLOR 30.
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?     Asked on 3/13/2022by Inyo Visitor

I need to replace my Pentair IC40. Is it necessary to replace the Transformer at the same time? I assume the new unit simply screws back into place both at the transformer and at the pipe connections. Should the filter be drained prior to removal? (in ground pool with filtration system above)
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A  Answered on 3/14/2022 by InyoPools Product Specialist Craig C.

Hello.  It is not necessary to replace the Power Center Transformer at the same time unless the transformer is defective.  The connections for the new IC40 Cell are made identical to the cell being removed.  Prior to removing the old cell, open the air release on the filter allowing the circulation system to depressurize.  This process will minimize any water draining from the system as the new cell is installed.  IntelliChlor Salt IC40 Chlorine Generator - EC-520555
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