?     Asked on 4/8/2016by Inyo Visitor

Does Maytronics make a cleaner for above ground pools? Dolphin cleaners seem to get the best reviews, and am looking for one for an above ground pool.
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A  Answered on 4/8/2016 by InyoPools Product Specialist Alan M.

Hello, The Dolphin robotic pool cleaners clean any type or shape of pool -- efficiently and thoroughly. That means they will work in above ground pools easily.
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?     Asked on 4/25/2016by Inyo Visitor

This quest works in above ground vinyl pools?
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A  Answered on 4/26/2016 by InyoPools Product Specialist Robert M.

The Maytronics Quest cleaner is not designed for vinyl above ground pools. We recommend the Pool Rover Jr for flat bottom above ground pools.
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?     Asked on 4/26/2016by Inyo Visitor

Does the Quest come with both types of media included -- the bag and micro filter cartridges? If not, can they be purchase separately?
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A  Answered on 4/26/2016 by InyoPools Product Specialist Alan M.

The Maytronics Quest Robotic Pool Cleaner comes with the standard filter bag. We do not have a specific parts list yet for this cleaner, but a we do carry a number of compatible replacement parts for the Maytronics pool cleaner line.
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?     Asked on 4/28/2016by Gayle

The Maytronics quest robotic pool cleaner. I don't see parts available for this model. is this an off brand name for this unit. how do I find parts?
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A  Answered on 4/29/2016 by InyoPools Product Specialist Lennox H.

Hi Gayle, We do not currently have a part list for this unit, you will have to contact Maytronics at 888.365.7446 to get the part number(s) for the replacement part(s) needed.
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?     Asked on 5/21/2016by Wayne

Does this cleaner work well on concrete painted pools?
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A  Answered on 5/21/2016 by InyoPools Product Specialist Patrick P.

Hi Wayne Yes the Quest Robotic cleaner works great on concrete painted pools
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?     Asked on 5/21/2016by Carol longhorn

We bought this pool cleaner about 3 years ago. It no longer works. How long is warranty period and where can I get it repaired? I live in ojai, California , Ventura county.
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A  Answered on 5/25/2016 by InyoPools Product Specialist Alan M.

The warranty period on the Maytronics Quest pool cleaner is 2 years. You can take your pool cleaner to any major chain pool store (Leslie's maybe) in your area or you can contact Maytronics directly at 888-365-7446 for a repair shop closer to you.
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?     Asked on 5/30/2016by ray

are there other filters that need to be replaced other than emptying bag? Will this work well on a pool that has pebbletek coating?
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A  Answered on 5/31/2016 by InyoPools Product Specialist Lennox H.

Hi Ray, The Filter Bag is all that you will have to empty out after the cleaner has been used. This unit can also be used with a pebbletec surface pool.
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?     Asked on 6/10/2016by Derek

Hello, Would this work with a 14'X24' kidney shaped fiberglass pool? If not, what robotic cleaner would you recommend?
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A  Answered on 6/10/2016 by InyoPools Product Specialist Patrick P.

Hi Derek, yes the Quest would work for a 14 x 24 kidney shaped fiberglass pool.
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?     Asked on 6/10/2016by Roy

How to I remove it from the pool if it stops in the deep end?
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A  Answered on 6/11/2016 by InyoPools Product Specialist Patrick P.

For my pool I either gently pull on the cord to pull the cleaner to the shallow end or... turn the power supply on again and wait until the cleaner gets to the shallow end and then power down the cleaner.
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?     Asked on 6/10/2016by Mary

I need to know if it works on above ground kayak pool 16x32 and what do I need besides the robot
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A  Answered on 6/19/2016 by InyoPools Product Specialist Alex V.

Mary, This cleaner is for in ground use only.
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?     Asked on 6/14/2016by Roy

Can I use this model in my vinyl liner pool? I have read that some robotic cleaners are not recommended for use with vinyl liner pools. My pool is a 16x32 in ground.
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A  Answered on 6/14/2016 by InyoPools Product Specialist Patrick P.

Hi Roy, The Quest cleaner is suitable for all inground pool surface types including vinyl liners, fiberglass, and gunite.
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?     Asked on 6/20/2016by William Cannon

I have a maytronics dolphin needing repair. Is it possible to send in or can I get a cable to replace on the unit and it be reasonably easy to change out. Is there a video aid for this. Looking at a new unit is the quest a reliable unit for the $
 Reply

A  Answered on 6/25/2016 by InyoPools Product Specialist Lennox H.

Hi William, We do not repair Maytronics cleaner, you will have to contact Maytronics at 888.365.7446 to find a repair center or if the cable on your unit is DIY. The Maytronics Quest cleaner is reliable and a great cleaner for the price.
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?     Asked on 6/21/2016by Inyo Visitor

Does this cleaner remain in the pool while swimming?is there any danger from electricity to the swimmer? What is the capacity of the filter bag .we live in a wooded area and often have wind storms that can leave a bushel of tree debris in the pool.we currently skim the srface and the bottom with pool net on a pole.16x32 pool takes a long time.
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A  Answered on 6/25/2016 by InyoPools Product Specialist Lennox H.

Hi, It is not recommended that you keep this unit in the pool. It uses low voltage AC current so you will not be electrocuted. This cleaner does not have a bag but 4 Spring Cartridges.
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?     Asked on 7/29/2016by Zain barry

How to replace a track
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A  Answered on 7/31/2016 by InyoPools Product Specialist Lennox H.

Hi Zain, Instructions can be found in our How To: Replace Maytronics Dolphin Nautilus Tracks guide which it quite similar to the Quest.
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?     Asked on 9/10/2016by nancy

Will Maytronics honor the warranty if I purchase this through your site online? I keep reading conflicting answers to this question. Thank you for your help.
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A  Answered on 9/12/2016 by InyoPools Product Specialist Scott W.

Yes, Maytronics honors the warranty with purchases through INYO Pools.
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?     Asked on 6/28/2021by Michael A Tannucilli

Maytronics Dolphin Quest...has this been discontinued. I have had one since 2012 and it just rolled over and died. Maytronics wants $450 to repair it and ship it back to me. I might be better off buying a new one from you guys. I would appreciate a reply.
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A  Answered on 7/2/2021 by InyoPools Product Specialist Robert M.

They still make that model but it is now sold under the Nautilus model name.
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