?     Asked on 4/19/2021by Barry McCarter

How is this driven? Belt or water thrust?
 Reply

A  Answered on 4/19/2021 by InyoPools Product Specialist Robert M.

The Dolphin E20 robotic cleaner is belt/track driven.
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?     Asked on 5/11/2021by William Summers

How big/deep In-Ground pool is supported by this model? My pool is about 8' deep on the deep end and about 36 feet long 16' wide, (rectangular) See picture. Is this an appropriate model for my pool?

 Reply

A  Answered on 5/11/2021 by InyoPools Product Specialist Patrick P.

Hi William, The E20 is good for pools up to 32' long. For a pool 36' long we would suggest the Maytronics Dolphin E30 Robotic Pool Cleaner
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?     Asked on 5/25/2021by John McGee

How heavy is it and how heavy is it when you pull it out of the pool
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A  Answered on 5/25/2021 by InyoPools Product Specialist Danny R.

It ways 15lbs.  I have one of these and it does fill up with water that spills out as you pull it out of the water.  So I would say maybe another 10 lbs that drains out back down to 15lbs.  
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?     Asked on 6/16/2021by Patricia Kirwin-Keilty

HOW MANY BRUSHES?
 Reply

A  Answered on 6/16/2021 by InyoPools Product Specialist Craig C.

Hello Patricia.  The Maytronics Dolphin Robotic Cleaner Model E20 has one (1) cleaning brush located in the front of the cleaner.
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?     Asked on 6/22/2021by Inyo Visitor

what's the difference between this model and the nautilus cc?
 Reply

A  Answered on 6/24/2021 by InyoPools Product Specialist Robert M.

The only difference is the coloring. Besides that, it is the same cleaner. They have the same motor, filter, brush, and all other components.
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?     Asked on 6/23/2021by Wesley Clowers

hello my question is can this cleaner be used in a above ground pool
 Reply

A  Answered on 6/23/2021 by InyoPools Product Specialist Danny R.

This particular cleaner is made for Inground Pools.  Maytronics does make an above ground version though.  Here is the link...Maytronics Dolphin E10 Above Ground Robotic Pool Cleaner - 99996133-USF
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?     Asked on 6/28/2021by Maria

Hi, Does the E20 clean waterlines or just walls and floors? Thank you in advance for your response!
 Reply

A  Answered on 7/2/2021 by InyoPools Product Specialist Robert M.

The E20 does scrub the tile line when it climbs to the top of the wall.
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?     Asked on 8/11/2021by Paul MacDonald

Which model has wifi capability to control the cleaner from a cell phone?
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A  Answered on 8/11/2021 by InyoPools Product Specialist Craig C.

Hello Paul.   The My Dolphin Plus mobile app is available on the M Series, models 400 and above, the S Series models 300 and above, and the E Series 40i and above.  In conjunction with the new cloud-connected power supply, the My Dolphin Plus mobile app provides select models of Dolphin robotic pool cleaners with 24/7 connectivity that enables advanced remote control through Wi-Fi or cellular network.
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?     Asked on 9/22/2021by Inyo Visitor

What filters are included with the unit. I need one for dust and then insects.
 Reply

A  Answered on 9/22/2021 by InyoPools Product Specialist Craig C.

Hello.  The Maytronics Dolphin E20 Inground Robotic Pool Cleaner comes with a 'standard" filter cartridge assembly.  The Dolphin Ultra Fine Cartridge Assembly 9991460-R1 is a compatible filter assembly that provides a finer filtering ability.  Dolphin Ultra Fine Cartridge Assembly - 9991460-R1
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?     Asked on 10/14/2021by Inyo Visitor

What are the differences between this and the s200?
 Reply

A  Answered on 10/15/2021 by InyoPools Product Specialist Craig C.

Hello.  The Maytronics Dolphin E20 is ideal for pool sizes up to 32 ft long, with a cord length of 49 ft, and weighs 14.3 lbs.  The E20 filtration type is Basket with Net.  The Maytronics Dolphin S200 is ideal for pool sizes up to 29 ft long with a cord length of 59 ft and weighs 16.5 lbs.   The S200 has a multi-layer filtration system with integrated fine and ultra-fine filters.
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?     Asked on 1/7/2022by Nathan Casson

will this E20 work on above ground pool
 Reply

A  Answered on 1/7/2022 by InyoPools Product Specialist Megan C.

The E20 is specifically designed for inground pools. The Maytronics Dolphin E10 Above Ground Robotic Pool Cleaner - 99996133-USF suggested cleaner for above-ground pools up to 26' long. 
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?     Asked on 2/28/2022by Rick

Hello, I've seen videos on this cleaner that when it shuts off, it floats to top of pool. Others state you have to pull it by it's cord,which we have always been told not to do,causes cord damage? My question is does it float when cleaning cycle is complete. Thank You!
 Reply

A  Answered on 2/28/2022 by InyoPools Product Specialist Craig C.

Hello Rick.  Attached please find the User Manual for the Maytronics E20 Robotic Pool Cleaner.  Section 5.3 contains information specific to the removal of the cleaner from the pool.  Section 5.3.2 states, "Using the floating cable, bring the Pool Cleaner to the pool's edge. Using the handle, remove the Pool Cleaner from the pool."  Warning: Do Not pull the Pool Cleaner from the pool using the cable.  Robotic Pool Cleaner
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?     Asked on 1/16/2023by Dennis Egger

What is the difference between this model and ACTIVE 20 99996203 USW?
 Reply

A  Answered on 1/19/2023 by InyoPools Product Specialist Rich N.

Hi Dennis, the E20 is better suited to 33' and smaller pools that are square or round; the Active 20 works in pools up to 40' long that are rectangular, round, kidney, or free-form pools.   The larger Active 20 also has 2 brushes versus one brush in the E20.  The E30 does ot do waterline scrubbing while the Active 20 does and the E20 does not have a swivel on the cable.
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?     Asked on 1/30/2023by william Pileggi

The E20 is compatible with an unground, vinyl (liner) correct? 16x32, 8’ on the deep).
 Reply

A  Answered on 1/30/2023 by InyoPools Product Specialist Rich N.

Hi William, the E20 is perfect for all inground pool surface types.  It will be great on your vinyl liner. 
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?     Asked on 8/10/2023by Inyo Visitor

Does the E20 climb, clean side walls of the pool?
 Reply

A  Answered on 8/10/2023 by InyoPools Product Specialist Craig C.

Hello.  Attached please find the Maytronics Dolphin Explorer E20 product web page.  The Dolphin Explorer E20 Cleaning Coverage includes Floor and Walls.  Additional Technical Specifications are identified on the product web page.  
 Reply