?     Asked on 5/12/2012by Guest

This heat pump is labeled for an in-ground pool. Can it also be used for an above ground pool?
 Reply

A  Answered on 5/12/2012 by InyoPools Product Specialist Patrick P.

Yes, this heat pump can be used with an above ground pool. You just have to ensure that it is wired correctly. It needs a 60 amp dedicated circuit breaker and has to be wired directly to the circuit breaker box.
 Reply


?     Asked on 5/27/2012by Guest

Would this be the proper replacement for the Hayward HP2100TCO2?
 Reply

A  Answered on 5/27/2012 by InyoPools Product Specialist Patrick P.

Yes this heat pump is the suitable replacement for the Hayward HP2100TCO2 heat pump.
 Reply


?     Asked on 5/27/2012by Guest

Is this the replacement for the Hayward HP2100TCOT2?
 Reply

A  Answered on 5/27/2012 by InyoPools Product Specialist Patrick P.

Yes this is the proper replacement for the HP2100TCOT2.
 Reply


?     Asked on 1/24/2013by Guest

Is the Hayward HP21104T a replacement for the HP21002?
 Reply

A  Answered on 1/24/2013 by InyoPools Product Specialist Patrick P.

Yes, the Hayward HP21002 has been replaced by the HP21104T.
 Reply


?     Asked on 6/28/2013by Guest

Is the Hayward HP21104T the replacement for the HP21003T?
 Reply

A  Answered on 6/28/2013 by InyoPools Product Specialist Patrick P.

Yes, the Hayward HP21104T is the replacement for the HP21003T.
 Reply


?     Asked on 10/8/2013by Guest

If I have a large pool pump will I need to have a flow meter for the heat pump?
 Reply

A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

According to Hayward their heat pumps have a flow rate range of 30 to 70 GPM, with an optimum flow rate of 45 GPM. If your pump is capable of significantly more flow than this, a flow meter is recommended to insure the flow rate is within the prescribed range.
 Reply


?     Asked on 10/8/2013by Guest

Can a heat pump be installed indoors?
 Reply

A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

Generally no. Heat Pumps work by transferring heat from the surrounding air to the pool water. If a heat pump is installed indoors there must be a continuous supply of warm air from which the heat pump can extract heat. If you must heat the air in the room before the heat pump can extract that heat to heat the pool, there would be no benefit to the heat pump.
 Reply


?     Asked on 10/8/2013by Guest

Can a heat pump be installed under a deck?
 Reply

A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

No. Any installation that causes the air being discharged from the top of the heat pump to be recirculated back into the heat pump will cause a loss of capacity and efficiency in the heat pump. Installation of a heat pump under a deck, or a low over hang will allow the air being discharged to be drawn back in by the heat pump.
 Reply


?     Asked on 10/8/2013by Guest

Is the refrigerant in Hayward heat pumps environmentally safe?
 Reply

A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

Yes. Hayward uses R-410A refrigerant in all their heat pumps.
 Reply


?     Asked on 7/10/2014by Guest

I am replacing a Hayward HP21002, are the fittings for inflow and outflow the same size and same location on the HP21104T or will plumbing need modification?
 Reply

A  Answered on 7/10/2014 by InyoPools Product Specialist Patrick P.

The plumbing would be the same size and the ports are few inches off from the old location so there would be some slight plumbing modification
 Reply


?     Asked on 9/11/2014by Guest

Can I install this heat pump indoors?
 Reply

A  Answered on 9/11/2014 by InyoPools Product Specialist Patrick P.

Unfortuantely Hayward does not recommend installing the heat pump indoors.
 Reply


?     Asked on 9/17/2014by Guest

Can the heat pump be turned on and left on with a pool pump that is switched off at night with a timer? Will the heat pump sense the no flow and take care of itself? Is this an acceptable way to operate the heat pump?
 Reply

A  Answered on 9/17/2014 by InyoPools Product Specialist Patrick P.

Yes you can install it that way, The heat pump has a sitch that will turn off the heat pump if there is not enough water flow. If you have any further questions please feel free to reply to this email. In addition, you may view the entire ticket history or enter a response by visiting the link below.
 Reply


?     Asked on 9/18/2014by Guest

What is the weight of this pump? Thanks
 Reply

A  Answered on 9/18/2014 by InyoPools Product Specialist Patrick P.

The weight for this heat pump is 240 pounds.
 Reply


?     Asked on 2/5/2015by Don

How well does the heat pump stand up to the chlorine in the water? As a heat pump, is it required to bury piping in the ground to transfer heat?
 Reply

A  Answered on 2/5/2015 by InyoPools Product Specialist Alex V.

Don, The heat pump will be able to withstand recommended chlorine levels (1-3 ppm). You will also want to monitor pH, alkalinity and calcium hardness as those levels can corrode the "guts" of the heat pump. The plumbing does not need to be buried as a majority of your pool plumbing is already buried.
 Reply


?     Asked on 4/1/2015by Inyo Visitor

Unit is flashing "P5". What does this mean?
 Reply

A  Answered on 4/1/2015 by InyoPools Product Specialist Hector F.

The heat pump is actually displayng "PS" which stands for pressure switch. Either there is not enough water flow or the switch is bad. Bypass the filter to possibly increase the flow and test. If it is resolved then it is a filter issue. If not then it is the switch itself.
 Reply


?     Asked on 4/2/2015by David Kerker

Is the Hayward HP21104T big enough or to big for a 13' x 25' 5'6" deep end?
 Reply

A  Answered on 4/2/2015 by InyoPools Product Specialist Wes B.

Hi David, Yes this Hayward heater (HP21104T) will be sufficient enough for a pool your size.
 Reply


?     Asked on 4/3/2015by Enoc

Can I install this unit next to an outside air conditioner compressor unit. Will this affect any of the efficiency of the unit or what it actually improve the efficiency due to the fact that the AC compressor unit blows out hot air.
 Reply

A  Answered on 4/4/2015 by InyoPools Product Specialist Lennox H.

Enoc, A minimum of 2 feet (.6 m) of clearance from walls, shrubbery, equipment, etc. is required around the entire heat pump. This allows for ample air intake. A minimum of 6 feet (2 m) of clearance above the heat pump is required to prevent re-circulation of air. I would consult a licence HVAC contractor about how the units efficiency is affected by each other.
 Reply


?     Asked on 4/16/2015by Sal

What type of pool cover is needed that's easy enough to take on and off every day to maintain pool temperature?
 Reply

A  Answered on 4/17/2015 by InyoPools Product Specialist Lennox H.

Sal, A solar blanket with a reel will be what you will need to easily cover and uncover your pool to maintain the pool temperature. The solar blanket is based on your pool size.
 Reply


?     Asked on 4/17/2015by Gregg

If I install will it be warranted If service becomes necessary who will service Eatonton Ga
 Reply

A  Answered on 4/17/2015 by InyoPools Product Specialist Wes B.

Gregg, In order for this heater to maintain its warranty it would need to be installed by a licensed and ensured company with receipts of install. If service becomes necessary you would contact the manufacture.
 Reply


?     Asked on 4/21/2015by sal

I'm installing a new electrical line for this Hp21104T heater What's the voltage, amperage and phase for this unit
 Reply

A  Answered on 4/21/2015 by InyoPools Product Specialist Lennox H.

Sal, You'll need a dedicated maximum fuse size of 60 Amps, minimum 35 amps, 240 Volts, 60 Hertz, 1 Phase to operated this unit.
 Reply


?     Asked on 4/23/2015by Frank

Can the pool pump and filter run without running the heater.
 Reply

A  Answered on 4/23/2015 by InyoPools Product Specialist Lennox H.

Frank, Yes it can. You can have the heat pump off and still run your pool pump. If you don't have an external bypass to the heat pump the water will still flow through the unit but not heat the water.
 Reply


?     Asked on 4/24/2015by Alex

Hi, does this unit includes wiring/connectivity for remote operation and will it be compatible with Jandy iAqualink system for remote operation? Thanks
 Reply

A  Answered on 4/24/2015 by InyoPools Product Specialist Lennox H.

Alex, This unit does not come with any wires for electrical or for connectivity for remote operation. You will have to contact Hayward Tech Support at (908) 355-7995 or Jandy at (800) 822-7933 to find out if this unit is compatible with your automation system.
 Reply


?     Asked on 4/26/2015by Crissy

In the HP 21104T heater, i'm installing it in a area against the brick face of my home. To be specific in an enclosed fence with plenty of air space, no direct sunlight. Any suggestions, is this the right heater to fit my needs. Pool holds 10,000 gallons .
 Reply

A  Answered on 5/2/2015 by InyoPools Product Specialist Patrick P.

Hi Crissy, You will definitely want to make sure you have proper ventilation on all sides of the heat pump. Proper ventilation for this model is 24" of clearance on all sides of the heater. This heat pump would be great for a 10,000 gallon pool.
 Reply


?     Asked on 5/2/2015by Brian

Hi. I need to replace an older H-Series Millivolt 250 Propane. I live in TN. Pool size 32 X 15. Would the the Heat Pro be a recommendation for this area and pool size? Also considering a newer H-Series 250. Thanks in advance.
 Reply

A  Answered on 5/2/2015 by InyoPools Product Specialist Patrick P.

Hi Brian, Yes the 110,000 BTU Heat Pro would be adequate for you size pool. The benefit to the heat pump will be that it will cost much less to heat your pool over a gas heater. The downside to the heat pump is that it takes a little longer to heat the pool water over gas and once the outside temp. drops below 50 degrees they are inefficient. I actually have a heat pump and a gas heater on my pool and 99% of the time I use the heat pump and not the gas heater, so a heat pump would be my recommendation.
 Reply


?     Asked on 5/4/2015by Inyo Visitor

What size heat pump in BTU's do I need to heat 14,000 gallons to about 85 degrees?
 Reply

A  Answered on 5/4/2015 by InyoPools Product Specialist Lennox H.

This Hayward Heat Pro Heat Pump 110,000 BTU will heat your pool however the higher the BTU's the faster it will heat your pool. You can go with the Hayward HeatPro Heat Pump 125,000 BTU or Hayward Heat Pro Heat Pump 140,000 BTU  for faster heating.
 Reply


?     Asked on 5/8/2015by Inyo Visitor

What happening when it flash's LP? Model HP21002.
 Reply

A  Answered on 5/8/2015 by InyoPools Product Specialist Lennox H.

When the heat pump flashes "LP" when the low pressure switch detects that the refrigerant pressure is low.
 Reply


?     Asked on 5/9/2015by Jim

I have a pool that is 13X24 (4' - 6' deep) with a 6X8 (3' deep) Spa attached. Will the Hayward 110,000 be the right size for me?
 Reply

A  Answered on 5/9/2015 by InyoPools Product Specialist Lennox H.

Jim, This Hayward 110,000 BTU Heat Pro Heat Pump will be good for your size pool.
 Reply


?     Asked on 5/11/2015by Rich

1. Is this the proper size heat pump for the following size pool: 14x17x28 mountain lake inground, 3.5 to 6.5 deep. 85 degrees desired temp. Centra PA 5/15 - 9/15. 2. Can this be run on an 30AMP circuit?
 Reply

A  Answered on 5/11/2015 by InyoPools Product Specialist Joe S.

Hello Rich, This heater requires a 60 amp breaker. For your size pool I would go no smaller then a 110BTU and maybe consider looking at the HP21404T
 Reply


?     Asked on 5/23/2015by Stan

will this heat my 18x40 pool 28,080 gallons, are there heaterS with remote access from my ipad
 Reply

A  Answered on 5/23/2015 by InyoPools Product Specialist Lennox H.

Stan, This Hayward Heat Pro Heat Pump 110,000 BTU can heat your pool. Depending on how fast you would like it heated, you can go with a larger size BTU unit. Heater Pumps by themselves does not have the capability to be accessed remotely, you will need to have to the heat connected to an  Pro Logic Automation Controller that has the capability to be access from your iPad.
 Reply


?     Asked on 5/25/2015by Sumit

what size heater should be a good for 24 ft round pool and I am in the north east?
 Reply

A  Answered on 5/27/2015 by InyoPools Product Specialist Dennis R.

Sumit - A 110,000 BTU would be adequate for your size pool. Of course anything larger would heat your pool that much faster.
 Reply


?     Asked on 6/3/2015by Inyo Visitor

I have a Hayward Heat Pro (110,000 BTU) and 19,500 gallon pool. I have not been able to get the pool above 85 degrees and the outside temperature has been in the low 80's. Does the outside temperature need to be higher for the hear pump to raise the pool temperature?
 Reply

A  Answered on 6/3/2015 by InyoPools Product Specialist Joe S.

Hello Bill, Yes Ambient temperature and humidity play a factor in the BTU Heating Performance. Attached is a link explaining BTU HEATING PERFORMANCE
 Reply


?     Asked on 6/3/2015by Inyo Visitor

installing a chlorinator after the heater. What kind of check valve or backflow preventer should be used?
 Reply

A  Answered on 7/9/2015 by InyoPools Product Specialist Joe S.

Yes you should install the chlotinator after the equiment and yes a back flow should be used. PART#25830-400-000 
 Reply


?     Asked on 6/6/2015by Kar

Can I use this heat pump in a salt water pool? If so any specific cleaning necessary ? Thanks.
 Reply

A  Answered on 6/7/2015 by InyoPools Product Specialist Alex V.

Kar, Yes the heat pump can be used with a salt water pool. It is highly recommended that a check valve and bypass are installed. It is also recommended that the outside of the unit be sprayed down periodically if it is near the pool.
 Reply


?     Asked on 6/14/2015by Inyo Visitor

Does this unit require a GFi breaker when installing?
 Reply

A  Answered on 6/15/2015 by InyoPools Product Specialist Joe S.

Installation Check: Verify the heat pump installation is compliant per this installation manual. Verify the electrical connection is correct by ensuring the breaker is sized correctly and the wiring is per the National Electric Code (NEC). Reference this installation manual to ensure that the plumbing is installed correctly.NOTICE: Service to be conducted ONLY by an EPA Certified Service Technician.
 Reply


?     Asked on 6/15/2015by Anthony

How does air temp affect the heater performance? If it is 30 degrees outside will I be able to heat my pool to a comfortable temperature?
 Reply

A  Answered on 6/16/2015 by InyoPools Product Specialist Dennis R.

Anthony - Here is a heat pump calculator by Raypak that show you the impact of severals factors on a heat pumps performance including outside temperature: Raypak Heat Pump Calculator. Select a comparable Raypak Heat Pump at the top: 5350ti = 95K BTUs; 6350ti =117K; 8350ti = 133K. Fill in your local parameters and click "Recalculate". Change the parameters to see their impact on the heat pump's performance.
 Reply


?     Asked on 6/20/2015by NORMAN

JUST INSTALLED NEW HAYWARD POOL MODEL HP21104T IS FLASHING CODE P-5 WHAT IS THE CAUSE. HOW DO I FIX IT
 Reply

A  Answered on 6/20/2015 by InyoPools Product Specialist Hector F.

This code means that the pressure switch itself is bad or the water flow is low. Start with cleaning and or removing the filter then testing to see if after that the flow increases. Also make sure that there are no turned valves bypassing flow through the unit. There could be a number of reasons that water flow decreases but start there and if that does not solve it, move to testing potential pump issues.
 Reply


?     Asked on 7/10/2015by tom pasmore

what is the warranty on your heat pumps
 Reply

A  Answered on 7/10/2015 by InyoPools Product Specialist Andy O.

Tom- The Manufacture's Warranty on the Hayward Heat Pro Heat Pump 110,000 BTU HP21104T is as follows :2 Year Warranty on manufacture defects,5 Year Warranty on Compressor,10 Year Warrant on Titanium Tube.
 Reply


?     Asked on 7/23/2015by tom

can this unit also cool?
 Reply

A  Answered on 7/24/2015 by InyoPools Product Specialist Hector F.

Negative. These Heatpro units are only for heating
 Reply


?     Asked on 8/26/2015by Dick C

Is there a winter cover for the Hayward HP21104T heat pump? If yes, where do I find one?
 Reply

A  Answered on 8/26/2015 by InyoPools Product Specialist Lennox H.

Hi Dick, The Pool Heat Pump Cover - One Size Fits All will work with this unit.
 Reply


?     Asked on 8/30/2015by Thomas

Unit is flashing P5 when its off, pump is off. Is this normal? Thanks!
 Reply

A  Answered on 9/2/2015 by InyoPools Product Specialist Lennox H.

Hi Thomas, Yes it would be normal for the Heat Pump to display PS if the pump is off. That indicate low or no water flow.
 Reply


?     Asked on 9/7/2015by Gina

What BTU heat pump heater do I need for a 40,000 gallon inground pool?
 Reply

A  Answered on 9/11/2015 by InyoPools Product Specialist Lennox H.

Hi Gina, I would recommend the Hayward Heat Pro Heat Pump 140,000 BTU (HP21404T) for a 40,000 gallon pool.
 Reply


?     Asked on 9/25/2015by Inyo Visitor

What size Heat pump for 13000 Gal
 Reply

A  Answered on 9/30/2015 by InyoPools Product Specialist Lennox H.

Hi, The Hayward Heat Pro Heat Pump 110,000 BTU (HP21104T) would be good for a 13,000 gallon pool.
 Reply


?     Asked on 10/9/2015by Ron

Need the part number for the water pressure switch on a HP21104T
 Reply

A  Answered on 10/9/2015 by InyoPools Product Specialist Hector F.

The part number for this water pressure switch is 6224-32.
 Reply


?     Asked on 10/27/2015by Inyo Visitor

My neighbor has this and the water pump is humming so loud I can't sleep as its close to my bedroom. What can I cover it with and does it have to stay on 24/7...thank you 4 your reply
 Reply

A  Answered on 10/27/2015 by InyoPools Product Specialist Joe S.

Hello, with Heat Pumps you can not cover them with any cover or walls. They are like AC units and have a set requirement for clearance.
 Reply


?     Asked on 11/26/2015by don

what size pool heater fo 18x36 pool
 Reply

A  Answered on 11/30/2015 by InyoPools Product Specialist Joe S.

Hello Don, this is going to be a good size for this size pool. We also would recommend purchasing a solar cover to maintain the heat that has been added to the pool. PART#SC-BS-000044 
 Reply


?     Asked on 12/10/2015by Jim

I'm a pool technician and I have a customer with a heat pro heat pump. We normally service Jandy equipment and my resources are limited with this heater. The heat pump will not cut on and the a/c code is flashing on the display. The control pad is not responsive and power was cut several times to reset. In coming power is OK and transformer voltage is 28v. Any other ideas? Ambient temp today was 57 degrees F.
 Reply

A  Answered on 12/10/2015 by InyoPools Product Specialist Joe S.

Hello Jim, the Outside temperature too low. Low ambient air temperature will cause the unit to not work properly. The outside air temperature to exceed below 60ºF.
 Reply


?     Asked on 12/15/2015by Peggy

Is this heat pump and the 125, 000 and 140,000 heat pumps the same loudness. I would have to install it close to a lanai along with my other pool pump. I am wondering if the noise is going to be too much.?
 Reply

A  Answered on 12/16/2015 by InyoPools Product Specialist Brian M.

I spoke to the technicians at Hayward ( 908-355-7995 ) and was told there is no difference is sound level between the 110,000, 125,000 or the 140,000 BTUs. As for how loud it will be, he could not say since it depends on the size of the pump, the plumbing size and any other obstacles the water may encounter on its way to the the heat pump.
 Reply


?     Asked on 2/14/2016by Steve

I have a 21ft round above ground pool.I have a 220v line already run with a 40 amp circuit. Will I be able to use 50btu pump or the 110 btu pump is only option? I live in central NJ.
 Reply

A  Answered on 2/15/2016 by InyoPools Product Specialist Alex V.

Steve, Based on the pool size, I would recommend the 95k BTU Hayward Heat Pro. Please note that the heat pump needs adequate ambient temperature and humidity to operate correctly.
 Reply


?     Asked on 3/1/2016by R

How well do heat pumps work in southern California. Currently its 75 degrees with 47 percent humidity. Could a heat pump bring my 18,000 gallon pool up to 82 degrees?
 Reply

A  Answered on 3/2/2016 by InyoPools Product Specialist Megan C.

The Hayward HP21004T would be a good fit for your location and pool size.The Temperature Set point: Pool and spa mode range is 50-104°F (21-40°C). (As listed in the Hayward Owners Manual pg.12 of 22 for the HP21104T) Please click here to view the Owners Manual for the Hayward HeatPro.
 Reply


?     Asked on 3/21/2016by Mike Baldwin

I have a 18x36 oval shaped in-ground pool approximately 8' deep end and 4'shallow end. What heat pump would be the right fit for me. I would like to maintain 85 degrees. Plumbing and pump system is located 10' to pool. I live in MA.
 Reply

A  Answered on 3/22/2016 by InyoPools Product Specialist Lennox H.

Hi mike, I would recommend either the HP21254T or the HP21404T for your size pool.
 Reply


?     Asked on 3/26/2016by Rod Perry

What is the footprint size of this unit
 Reply

A  Answered on 3/26/2016 by InyoPools Product Specialist Lennox H.

Hi Rod, This unit has a footprint of 31-1/4" DIA x 40" H.
 Reply


?     Asked on 3/26/2016by Timothy

My pool is a volleyball pool 14'x28' it is 5.5' in the middle and slopes to 3' at either end. is this the correct unit, amount of BTU we should be looking for our in ground pool?
 Reply

A  Answered on 3/29/2016 by InyoPools Product Specialist Lennox H.

Hi Timothy, This unit can be used to heat your pool, however I Would recommend the HP21254T.
 Reply


?     Asked on 3/29/2016by Rod Perry

My old heat pump has a bypass valve between water in and water out on the out side of the unit . Should I reuse it or is it necessary ?.
 Reply

A  Answered on 3/29/2016 by InyoPools Product Specialist Scott W.

I would reuse the valve for the times you're not using the heat pump and needing that extra flow rate.
 Reply


?     Asked on 3/30/2016by Terry

I have a Hayward Heatpro HP21004T about five years old. The metal connector from the compressor to the condenser has corroded and linked out all the refrigerant. Would this be covered under the compressor warranty?
 Reply

A  Answered on 3/30/2016 by InyoPools Product Specialist Lennox H.

Hi Terry, Unfortunately we're unable to answer your question. You will have to contact Hayward at 908.351.5400 to find out.
 Reply


?     Asked on 4/9/2016by John Kraigenow

What is the normal decibel level when this unit is running. I have a neighbor that likes to complain about noise.
 Reply

A  Answered on 4/11/2016 by InyoPools Product Specialist Lennox H.

Hi John, Hayward does not list the exact decibel of these units, but the HeatPro-Brochure implies that these units are under 60 dB.
 Reply


?     Asked on 4/14/2016by David

I have The Hayward Heat Pro Heat Pump 110,000 BTU (HP21104T) for a 13,000 gallon pool. Can I install the Heat Pump on a 15 deg. angle? My slab has a slope to it.
 Reply

A  Answered on 4/14/2016 by InyoPools Product Specialist Alan M.

Hello David, The according to the Heat Pump Pro HP21104T Installation Guide, the heat pump should be installed on level ground (page 4). Feel free to reference the installation guide or contact the manufacturer directly if you have additional questions. Thank you!
 Reply


?     Asked on 4/24/2016by Don

Hello, If I purchase a Hayward Pro heat pump from you and have it installed by a registered plumber will the warranty be valid should I have any problems with the unit?
 Reply

A  Answered on 4/25/2016 by InyoPools Product Specialist Alan M.

Hello Don, We always recommend equipment installations are performed by licensed electrician and pool equipment installers. Should you have any questions on Hayward's warranty coverage, feel free to contact them directly at 1-908-355-7995.
 Reply


?     Asked on 5/4/2016by katie

Will this unit also cool my pool?
 Reply

A  Answered on 5/4/2016 by InyoPools Product Specialist Alan M.

Hello Katie, This unit will NOT heat and cool your pool. Here is a link to the Jandy Pro Series Heat Pump 137,000 BTU Heat/Chill that would fulfill your request.
 Reply


?     Asked on 5/11/2016by Todd Vanderleelie

Can I use this unit with 1 1/2" lines Thanks
 Reply

A  Answered on 5/12/2016 by InyoPools Product Specialist Hector F.

Yes you can use 1.5 inch lines as long as the max horse power on your pump is no more than 1.5.
 Reply


?     Asked on 5/13/2016by joe

Does this come with supplies to hook up the electrical?
 Reply

A  Answered on 5/13/2016 by InyoPools Product Specialist Alan M.

Hello Joe, The Hayward Heat Pro Heat Pump 110,000 BTU comes with couplings to attach the heat pump to your plumbing, but it does not come with an electrical cable to connect to your breaker box. I would recommend you contract a licensed electrician to perform that part of the installation.
 Reply


?     Asked on 5/23/2016by George Delo

I have an in-ground 20,000 gallon pool with 2" lines. Will this pump work with it and what is the shipping time?
 Reply

A  Answered on 5/28/2016 by InyoPools Product Specialist Joe S.

Yes, this Heat Pump will work for that size pool. Please keep in mind it is best to also use a solar blanket to retain the heat that has been added to the pool. Lead time for any heat pump would be 5-6 business day's
 Reply


?     Asked on 5/31/2016by martin

Good morning I need to have the exact shipping weight and crate dimensions since i need to export this product by air to Mexico. I appreciate your prompt response Martin Bossler
 Reply

A  Answered on 6/2/2016 by InyoPools Product Specialist Lennox H.

Hi Martin, The shipping weight of this unit is 230 lbs. Shipping dimensions are 48" x 48" x 51".
 Reply


?     Asked on 6/16/2016by Davef

Hello. I have a 27' round above ground pool. Which unit will I need to properly heat it? I am in NJ. Thank you.
 Reply

A  Answered on 6/16/2016 by InyoPools Product Specialist Scott W.

The 110,000 would work fine for your pool, the 125,000 would get the job done faster which would save you money.
 Reply


?     Asked on 6/20/2016by mike

What size heat pump would be best for a 27K Gal 36 L & 26&17 width - 9 feet deep end and 3.5 feet shallow. Which Heat Pump and what is the best price?
 Reply

A  Answered on 6/20/2016 by InyoPools Product Specialist Scott W.

I would either go with the RayPak 133K or the Hayward 140K unit. That would be the size you need for your size pool. As far as quality and durability between the two, me personally, would go with the RayPak.
 Reply


?     Asked on 6/23/2016by JOANNA

On this 110k heat pump do you need "2" 3 way valve 1.5x2 NVR LUBE or just one for installation
 Reply

A  Answered on 6/26/2016 by InyoPools Product Specialist Lennox H.

Hi Jonna, You will need (1) 3 Way Valve, (1) 3 way tee and a check valve to install this unit.
 Reply


?     Asked on 6/28/2016by Scott

My heat pump turns on and will heat the pool to 84 that what I want but it will not maintain the temp. It is not kicking on and off I have to turn it on ever time what am I doing wrong
 Reply

A  Answered on 7/3/2016 by InyoPools Product Specialist Lennox H.

Hi, The unit may need to be inspected to find out why the unit is not heating automatically.
 Reply


?     Asked on 7/3/2016by tim

i have a haywood titanium heat pump with a haywood variable speed pump does the pump have to be at maximim rpm to make the heat pump run? if so should I have gotten just a single speed pump 1 1 /2 HP pump?
 Reply

A  Answered on 7/4/2016 by InyoPools Product Specialist Alex V.

Tim, Depending on the pump model, you will need to increase the rpms when you need to use the heater. It doesn't necessarily have to be at max rpms.
 Reply


?     Asked on 7/3/2016by tim

I have a haywood pool heater hp21104tc with a haywood pum[ 4 speed variable and a haywood de filter.With the pump set continually at 3300 why does P5 show up a few hours after backwashing? Have backwashed 4 times in the last 2 weeks yet P5 still comes up. The pump and heater are brand new.
 Reply

A  Answered on 7/6/2016 by InyoPools Product Specialist Lennox H.

Hi Tim, The filter media may need to be replaced or thoroughly cleaned.
 Reply


?     Asked on 7/6/2016by kevin

what is minimum gallons per minute input requirement I know there is one as spec says it will shut down
 Reply

A  Answered on 7/7/2016 by InyoPools Product Specialist Alan M.

The minimum flow rate is 30 GPM (gallons per minute).
 Reply


?     Asked on 7/15/2016by David Gress

I hhave a 36000 gal pool which inludes a 800 gallon hot tub. The hot tub is isolated when used. will the 110,000 BTU version hold the pool at 82 and when I want to use the hot tub at 102? I live in NH where the nights cool down.
 Reply

A  Answered on 7/16/2016 by InyoPools Product Specialist Lennox H.

Hi David, I will recommend the HP21404T unit  instead along with a solar cover based on the info provided.
 Reply


?     Asked on 7/20/2016by Corey

Hello, I wanted to check and see if this unit will be sufficient for my pool. I live in South Florida, have a freeform small 10,000 gallon pool with the following equipment: - hayward 1 1/2hp super pump - hayward 48 sq ft DE filter - hayward salt cell
 Reply

A  Answered on 7/23/2016 by InyoPools Product Specialist Lennox H.

Hi Corey, This Hayward Heat Pro Heat Pump 110,000 BTU is sufficient for your pool based on the pool size.
 Reply


?     Asked on 8/5/2016by Monte

I live on the south shore of Long Island NY close to the water. I was looking to see if a 140k BTU electric heat pump would work with our different climate change. I keep get conflicting answers from different pool companies
 Reply

A  Answered on 8/12/2016 by InyoPools Product Specialist Lennox H.

Hi Monte, Heat Pumps can be used in you geographical location, however, once the temperature drops below 50 degrees it becomes insufficient.
 Reply


?     Asked on 8/19/2016by Brian

I had a inspection on my Hayward Heat Pump and a error code came up P-5. Can you explain to me what that code means?
 Reply

A  Answered on 8/25/2016 by InyoPools Product Specialist Lennox H.

Hi Brian, The PS error code refers to the water pressure. Either the unit is not getting adequate water flow or the water pressure switch is bad.
 Reply


?     Asked on 9/8/2016by Jon

What brand of compressor is in a Hayward Heat Pro Heat Pump 110,000 BTU - HP21104T? Is it a Copeland compressor?
 Reply

A  Answered on 10/4/2016 by InyoPools Product Specialist Lennox H.

Hi, Jon. We're unable to get the actual manufacturer of the Hayward compressor. We do no have this item in-stock at the warehouse to check.
 Reply


?     Asked on 9/14/2016by Bill

On 6/20/2016 Scott indicated in an answer that from a quality and endurance he would lean towards the RayPac over the Hayward. I was wondering if he could expand on the differences. Heat Pump replacement is no something I want to be doing on a regular basis.
 Reply

A  Answered on 9/14/2016 by InyoPools Product Specialist Scott W.

Raypak specializes in heating and cooling units. When it comes to replacement parts, in my experience, get an abundance of calls more on the heat pro than the Raypak. In my experience, I have seen personally the Raypak be more durable than the heatpro. Both great heat pumps, just letting you know what I have noticed and experienced.
 Reply


?     Asked on 10/4/2016by Ken

The picture of the HP2110T on your web site shows a square unit. Isn't this model a round unit?
 Reply

A  Answered on 10/4/2016 by InyoPools Product Specialist Alan M.

This model is a square shaped unit.
 Reply


?     Asked on 10/4/2016by Ken

Thank you for your quick response to my question regarding the shape of the Hayward HP21104T heat pump. If I may, please double check to make certain that this unit is square as pictured on your web site. I ask because all of other web sites show it as round and Hayward's installation guide shows it as round. The square units seem to bee the 100K btu, the 125K btu and the 140Kbtu units. The 110K units seems to be round. Could there be two styles of this unit?
 Reply

A  Answered on 10/5/2016 by InyoPools Product Specialist Scott W.

I apologize Ken for the false information, I have someone changing it right now. Out of the HeatPro heat pump models, the only one that is round is the 110,000 BTU model, HP21104T. All the rest are going to be square.
 Reply


?     Asked on 10/4/2016by mike

Hello, we live in Arizona so yes its gets Hot !!!. Looking for a heat pump that will Heat in the winter and cool down in the summer months, pool size is 39' x 25' x max depth of 7 ft.. so I'm thinking we would need at least 108,000 btu . ?. Pentair/aqua pro/raypak/Jandy . What is recommended ? by looking at the pricing may have to finance lol. thank you
 Reply

A  Answered on 10/5/2016 by InyoPools Product Specialist Scott W.

The Pentair Ultra Temp, 460935, is a great model for the price as well as the RayPak, 013336. I used to live in the desert in Palm Springs, CA where as you know gets to 120 degrees everyday during the summer months. The chill feature on my heat pump was amazing. I would go to the gym for an hour, come back to jump in the pool and in that time frame it was nice and cool. I had the AquaCal, SQ120R, and in my 14 years of being in the pool industry it has been hard to find a heat pump at that caliber. If you have any further questions don't hesitate to email me back.
 Reply


?     Asked on 11/10/2016by MariaE

Hello, we are looking for an electrical water system for our salt system in ground outside pool. The size is 16x20, 11,000 Gal and 7 Ft max. We have a Hayward pump, please let us know what system do you recommend. Thanks
 Reply

A  Answered on 11/10/2016 by InyoPools Product Specialist Scott W.

That would be efficient for the size of your pool. I would not go any smaller than the 95k model.
 Reply


?     Asked on 11/12/2016by Inyo Visitor

Is the HP21104T suitable for a 13000 gal pool
 Reply

A  Answered on 11/14/2016 by InyoPools Product Specialist Scott W.

What state do you live in, that will play a factor as well?
 Reply


?     Asked on 12/21/2016by Inyo Visitor

is this model also a chiller?
 Reply

A  Answered on 12/21/2016 by InyoPools Product Specialist Alan M.

Hello- This model does not heat and cool the pool. I would recommend this model, Hayward Heat Pro Heat Pump 120,000 BTU Heat/Cool - HP31204T, to accommodate your heating and cooling options.
 Reply


?     Asked on 1/13/2017by Trudi

We live in Florida, our pool is screened in so it doesn't get as warm as we would like. What size hayward heat pump do need to heat a 15000 to 16000 gallon in ground pool?
 Reply

A  Answered on 1/16/2017 by InyoPools Product Specialist Adam Y.

Good morning Trudi, The 110,00 Btu's will work good. But you could use the 140,000 Btu's and it would run less.
 Reply


?     Asked on 1/17/2017by Brian Jackson

I have a Hayward HP21104T heat pump the LP trouble code is on. Is this the low pressure switch bad or low freon causing this?
 Reply

A  Answered on 1/18/2017 by InyoPools Product Specialist Adam Y.

Good morning Brian, It could be either. The code will show for both. I would check the Freon level first. If the level is good then it is the switch.
 Reply


?     Asked on 1/31/2017by Gabriel Fontenier

Hi i live in Las Vegas and I'm surprise they don't install the heater pump here its like no one knows that exist. Anyway i try to understand why and some answer is the concern about the very low humidity here. So is the humidity an issue to have those system working correctly ?
 Reply

A  Answered on 2/1/2017 by InyoPools Product Specialist Scott W.

That is not a problem. I use to live in Coachella Valley which is the desert just like Las Vegas and I had a heat pump/chiller for my pool which is what I would recommend. In the summer months where it is 120 every day you will want the chiller part on your heat pump and then with the winter months you will be happy you have your heat pump.
 Reply


?     Asked on 2/15/2017by Bruce Wardell

Just tried to turn my heater on in Florida and the code OP came up.. Any ideas?...
 Reply

A  Answered on 2/15/2017 by InyoPools Product Specialist Alan M.

According to the Hayward Heat Pro Heat Pump Owners Manual, the OP code indicates a temperature sensor failure, part #HPX2169. If you have additional questions regarding this issue, feel free to contact Hayward directly at 1-800-657-2287.
 Reply


?     Asked on 2/16/2017by Gene

what size electrical panel breaker is needed for the 110,000 BTU heat pro heat pump. Does this need to be a ground fault breaker?
 Reply

A  Answered on 2/17/2017 by InyoPools Product Specialist Lennox H.

Hi Gene, This unit requires a 60 amp breaker that should be ground fault which is NEC code compliant.
 Reply


?     Asked on 2/19/2017by Juan Conil

I live in Central Florida and I have a 35000 gallon pool. How big of a heater will I need for my pool?
 Reply

A  Answered on 2/20/2017 by InyoPools Product Specialist Scott W.

You will need the 140,000 BTU model, part number HP21404T. It will take a couple of days of continuously running the pump to get the water to your desired temperature but once it there that heat pump will regulate the temperature from the preset temperature of your choosing.
 Reply


?     Asked on 2/24/2017by CARLOS PAIVA

how to replace temperature sencor
 Reply

A  Answered on 2/27/2017 by InyoPools Product Specialist Andy O.

Hello Carlos- Unfortunately we do not have this information. We recommend contacting Hayward's tech support at 908-355-7995.
 Reply


?     Asked on 2/28/2017by Robert T Moosally

who is your dealer or installer for the Easthampton, NY area?
 Reply

A  Answered on 2/28/2017 by InyoPools Product Specialist Hector F.

We ship all product from our vendors across the country and unfortunately cannot provide that information. These vendors sell only to businesses. You may be able to get those lists if you have a qualified business license/permit for a related industry.
 Reply


?     Asked on 3/2/2017by Chris

I have a 16 x 32 inground pool with an avg depth of about 5'-6'. I live in Long Island, NY, which unit would be best for me? I was thinking the 110,000 but might go with a 140,000. Thanks in advance.
 Reply

A  Answered on 3/2/2017 by InyoPools Product Specialist Scott W.

With a pool 19,000-20,000 gallons and the location you live in I would recommend the 140,000 BTU model, HP21404T.
 Reply


?     Asked on 3/8/2017by Inyo Visitor

Is a 110btu enough for a 13x33 3 to 6 foot deep kidney shape
 Reply

A  Answered on 3/8/2017 by InyoPools Product Specialist Scott W.

Yes, the HP21104T is big enough for your size pool.
 Reply


?     Asked on 3/9/2017by Tom Donovan

Does this price include Fl tax? My current heat pump has 13" clearance to the rear. Will this be a problem for the Hayward hp21104t?
 Reply

A  Answered on 3/9/2017 by InyoPools Product Specialist Megan C.

The current advertised price of $2,476.99 does not include Florida's State Sales Tax. You may add the item to the cart and enter your zip code, it will provide the tax for the heat pump or any other items. According to the owners manual on page 8 of 22, it states, A minimum of 2 feet (.6 m) of clearance from walls, shrubbery, equipment, etc. is required around the entire heat pump. This allows for ample air intake. A minimum of 6 feet (2 m) of clearance above the heat pump is required to prevent re-circulation of air. The unit should not be placed underneath eaves, decks, or porches, as this causes re-circulation of air.
 Reply


?     Asked on 3/29/2017by Inyo Visitor

I have 12 by 24 inground pool an it 3to6 deep. Which heater is good for my pool. I livr in Florida
 Reply

A  Answered on 3/29/2017 by InyoPools Product Specialist Scott W.

You would be good going with the 95,000 BTU model, HP21004T, but the 110,000 BTU model would be efficient as well.
 Reply


?     Asked on 4/10/2017by Rob

I have a 14 by 28 ft. pool going from 3.5 to 6ft. I live in Florida. What size pool pump would I need ? The 95,000 or 110,00 BTU? Thanks
 Reply

A  Answered on 4/10/2017 by InyoPools Product Specialist Scott W.

You could be with either one, but the 110,000 BTU unit is going to be the most efficient unit for you pool size and location.
 Reply


?     Asked on 4/23/2017by Dave H.

I have a new 24' x 52" round pool being installed, I am 15 miles north of Boston, MA. It will also have a saltwater chlorine generator, I am looking for the right heat pump to install, I was looking at the Hayward HP21004T or the HP21104T. You have the best prices and after reading other reviews quality of service. Thank you
 Reply

A  Answered on 4/24/2017 by InyoPools Product Specialist Scott W.

For the location you live in I would not recommend a heat pump less than 125,000 BTU's, part number HP21254T.
 Reply


?     Asked on 4/25/2017by Peter

What is the difference between the HP21254T and the HP21104T heat pumps ? What size pump will work best for a 16 x 32 x 5' deep in ground pool ?
 Reply

A  Answered on 4/25/2017 by InyoPools Product Specialist Scott W.

With your pool size you will want the 140,000 BTU model, HP21404T.
 Reply


?     Asked on 4/29/2017by Inyo Visitor

Should i let pool water circulate through my heat pump when I am away for a while and heat pump is turned off?
 Reply

A  Answered on 4/30/2017 by InyoPools Product Specialist Lennox H.

Hi. I would not recommend doing that. If you do not have a bypass installed then you have no choice but to.
 Reply


?     Asked on 4/30/2017by Inyo Visitor

What are the pros and cons of using a cover similar to a grill cover for a heat pump located under a roof edge and subject to North Florida rain and sun effects?
 Reply

A  Answered on 4/30/2017 by InyoPools Product Specialist Scott W.

If it fits there is anything wrong with using a grill cover for your heat pump.
 Reply


?     Asked on 5/4/2017by Allen

I have a 30 foot round 54 in. sidewall above ground pool. Would this unit work for me? Local pool places say a heat pump is not a good idea for my size above ground pool because of my surface area and that I should only look at Gas heaters. I have friends with in ground pools that use propane and say the price of the gas use makes it not cost effective over the season so they cant even afford to use them. I live in central Ohio. Thanks!
 Reply

A  Answered on 5/4/2017 by InyoPools Product Specialist Scott W.

For that size of pool and your location I recommend the 140,000 BTU model, HP21404T. Running that heat pump from May through August with a run time of 8 hours a day you would be looking at about $130 for the month of May due to the initial heating cost and then June through August would be $40-70 per month.
 Reply


?     Asked on 5/6/2017by mark

I see the recommended rate of flow is 30-75 (HeatPro 110 BTU)aside from an expensive flow gauge how can one tell the rate of flow to have the pump perform properly ?
 Reply

A  Answered on 5/6/2017 by InyoPools Product Specialist Lennox H.

Hi, Mark. You can calculate the flow rate manually using the steps in our How To Size a Pool Pump which will put you close but a flow meter will much more accurate.
 Reply


?     Asked on 5/10/2017by mike

does the HP31204T have cooling ?
 Reply

A  Answered on 5/10/2017 by InyoPools Product Specialist Lennox H.

Hi, Mike.  Inyo does have the Hayward Heat Pro Heat Pump 120,000 BTU Heat/Cool - HP31204T available.
 Reply


?     Asked on 5/10/2017by Bob Sullivan

I live near Chicago, IL and am looking in to what size heat pump i may need for an 18' x 33' oval above ground pool. would 125,00btu be large enough, or would a 140,000 btu model be neccessary? Thanks in advance!
 Reply

A  Answered on 5/11/2017 by InyoPools Product Specialist Lennox H.

Hi, Bob. I would recommend the 140K BTU unit.
 Reply


?     Asked on 5/13/2017by jack

I live in Tucson AZ and am looking to use a heat pump from may-sept. pool is 16,000 gallons, 480 surface area. I think the correct heat pump is the Hayward Heat Pro Heat Pump 110,000 BTU - HP21104T What is your opinion?
 Reply

A  Answered on 5/15/2017 by InyoPools Product Specialist Lennox H.

Hi, Jack. The 110K BTU unit is sufficient to heat a 480 sq. ft. pool. I would recommend that you start with next size up whcih is the 125K BTU unit HP21254T.
 Reply


?     Asked on 5/14/2017by Inyo Visitor

The product page says this is 110k BTU, but the photos say HP50TA, which is a 50k BTU unit. Which one is it?
 Reply

A  Answered on 5/14/2017 by InyoPools Product Specialist Stacey M.

Hello, the HP21104T is a 110k BTU unit, the picture is just to give you an example of model numbers and description of how label will look.
 Reply


?     Asked on 5/16/2017by blupools100

Hello, What is the kilowatts for this heater?
 Reply

A  Answered on 5/17/2017 by InyoPools Product Specialist Lennox H.

Hi, Blupools100. The input kilowatts of the unit is 6.2.
 Reply


?     Asked on 5/16/2017by pete

Do new pool heat pumps come PRE-CHARGED? also if i (consumer) does install..(i am electrician) ..will it void any warranty? thanks for assistance
 Reply

A  Answered on 5/17/2017 by InyoPools Product Specialist Lennox H.

Hi, Pete. These units do come pre-charged. The unit has to be installed by a licensed professional. Since you're an electrician you can do that part but not the plumbing portion.
 Reply


?     Asked on 5/26/2017by Gabe Kmetz

I bought the hayward heat pump and turned it on to start heating the pool and it has not raised in temperature from 64 degrees. The setting is at 80 degrees, is there something I need to do?
 Reply

A  Answered on 5/29/2017 by InyoPools Product Specialist Lennox H.

Hi, Gabe. I would recommend contacting Hayward at 908.355.7995 so that they can send a technician out to check out the unit to find out why it's not heating if an error code is not displayed.
 Reply


?     Asked on 5/29/2017by Bill Mayer

Hi. Our Hayward heat pump pool filter Model No. HP2100TCO2 has served us well for 12 (+/-) years, but the fan has become annoyingly loud. Any merit in refurbishing? Or just replace? Bill Mayer
 Reply

A  Answered on 6/1/2017 by InyoPools Product Specialist Lennox H.

Hi, Bill. With a 12 year old unit, you can't be sure that something else will break. I would recommend replacing it with the HP21104T or HP21254T unit
 Reply


?     Asked on 6/2/2017by Rose

What size heat pump do I need for a 27 round above ground pool?
 Reply

A  Answered on 6/3/2017 by InyoPools Product Specialist Patrick P.

This 110,000 BTU Hayward heat pump is what we suggest for a 27' Round Pool
 Reply


?     Asked on 6/5/2017by Russ

I have a 12 X 30 pool which averages 4.5 ft deep. It has a baja deck which is only about 2.5 ft deep and measures 8 X 8. I have a sola cover for it. I live in AZ and get full sun most of the day the way the pool is located. I want to maintain the pool about 85 degress and I would like to extend my swimming season to at least 10 months out of the year. Would this 110K unit be the best one for me?
 Reply

A  Answered on 6/11/2017 by InyoPools Product Specialist Patrick P.

Hi Russ, since you are wanting to do this for 10 months out of the year then I would suggest a larger unit like the Hayward 140,000 BTU Heat Pump
 Reply


?     Asked on 6/9/2017by Schlehofer

Replacing an old "Air Energy" electric heat pump........pool size is 35/60 feet and 29,000 gallons.......Old unit is 118,000 BTU..........not sure if this is what I should replace it with..........What Hayward Heat Pump would you suggest ? Thank you
 Reply

A  Answered on 6/13/2017 by InyoPools Product Specialist Lennox H.

Hi, Schlehofer. I would recommend the 125,000 BTU - HP21254T unit.
 Reply


?     Asked on 6/10/2017by Rose

Is this the size heat pump I would need for my 27 round, 52 inch above ground pool?
 Reply

A  Answered on 6/11/2017 by InyoPools Product Specialist Patrick P.

Hi Rose, Yes this would be the size I would suggest for a 24' Above Ground Pool
 Reply


?     Asked on 6/10/2017by michael perez

this unit need a 20amp 220 circuit breaker. I have a 15 foot by 30 foot by 52 inch pool. located in NY Long Island, looking to heat water to 85 degrees during summer months. Thank you,
 Reply

A  Answered on 6/13/2017 by InyoPools Product Specialist Lennox H.

Hi, Michael. This unit requires a 50 or 60 amp 230 volt breaker and would be able to keep your pools at 85 degrees during the supper months.
 Reply


?     Asked on 6/17/2017by Joe

Flashing LP 74 What does this reference
 Reply

A  Answered on 6/18/2017 by InyoPools Product Specialist Lennox H.

Hi, Joe. LP is the error code for Low Pressure Switch which is caused by an Air flow obstruction.
 Reply


?     Asked on 6/22/2017by Inyo Visitor

What size hearted is needed for a 16 by 32 inground pool?
 Reply

A  Answered on 6/24/2017 by InyoPools Product Specialist Lennox H.

Hi. This heat pump can be used to heat a 16' x 32' inground pool, however, geographical location, desired pool temp, and runtime will determine the size of the unit you need.
 Reply


?     Asked on 7/17/2017by Inyo Visitor

Is this pump all electric and can I use this for an above ground pool?
 Reply

A  Answered on 7/17/2017 by InyoPools Product Specialist Lennox H.

Hi. This Heat Pump does require a 50/60 amp 230 volt electrical connection and can be used to heat an above ground pool. 
 Reply


?     Asked on 8/3/2017by Christine

My heat pump is not running and flashing LP which I looked up and is the Low Pressure switch. Does the switch need to be replaced or are there other things we can do first to try to fix it?
 Reply

A  Answered on 8/3/2017 by InyoPools Product Specialist Alex V.

Christine, There are a few causes for the LP error. Page 4 of the troubleshooting guide will walk you through what to look for. 
 Reply


?     Asked on 8/14/2017by Adam

I'm in Mesa, AZ with approx 15-16k inground pool and just bought the 50k Hayward heat pump and it works but I am worried it might not be enough for the spring and fall. I may return it (locally) and try buying from you guys but I'm not sure what size I should get. 110, 125, 140. I already have the plumbing for the square design but it's not a big deal to change it. I would like to be able to swim march-November. Ambient temps are 70-80's in march and November. Thanks!
 Reply

A  Answered on 8/18/2017 by InyoPools Product Specialist Stacey M.

Hi, Adam. The 110K BTU unit is sufficient to heat an 15-16k pool. I would recommend that you start with next size up which is the 125K BTU unit HP21254T.
 Reply


?     Asked on 9/5/2017by TERRY

WHAT ELECTRIC IS NEEDED FOR 110000 HEAT PUMP
 Reply

A  Answered on 9/7/2017 by InyoPools Product Specialist Lennox H.

Hi, Terry. This unit requires a 50 (min) or 60 (max) amp 230 volts breaker. 
 Reply


?     Asked on 1/18/2018by Richard Leandro

reads DEF and will not come on
 Reply

A  Answered on 1/18/2018 by InyoPools Product Specialist Lennox H.

Hi, Richard. The unit's evaporator coil is defrosting. The unit will not operate until it is defrosted. 
 Reply


?     Asked on 1/18/2018by Jim

Does pump turn on automatically at 32 degrees? Pump was off but Turned on with very cold weather this morning.
 Reply

A  Answered on 1/18/2018 by InyoPools Product Specialist Lennox H.

Hi, Jim. The heat pump will turn on when the main pump turns on. If you have freeze protection then the pump will turn on when the temperature drops to freezing, however, this heat pump will not operate at 32 degrees. 
 Reply


?     Asked on 1/30/2018by Josh

I currently have solar and natural gas heat. Would it be worth my time and money to switch out to an electric heat pump? I would need the 110k since my pool is 14,100 gallons.
 Reply

A  Answered on 1/30/2018 by InyoPools Product Specialist Kevin G.

Hello, heat pumps are a lot more efficient than gas heaters and have much lower operating costs, but they only work well in temperatures over 50 degrees Fahrenheit.  
 Reply


?     Asked on 1/31/2018by Bill

I have an inground 12,300 gallon salt water pool and live in SW Florida. Will a 110,000 BTU heater suffice?
 Reply

A  Answered on 2/1/2018 by InyoPools Product Specialist Lennox H.

Hi, Bill, Yes, this Hayward Heat Pro Heat Pump 110,000 BTU will be adequate to heat a 12,300 gallon pool in SW Florida. 
 Reply


?     Asked on 2/19/2018by Don

Will this heat pump work with a Jandy Aqualink RS4? Do you charge sales tax to FL?
 Reply

A  Answered on 2/20/2018 by InyoPools Product Specialist Lennox H.

Hi, Don. This unit can be wired to your Jandy Aqualink RS4 Controller. Sales tax will be applied if the unit is being shipped to an FL address. 
 Reply


?     Asked on 3/15/2018by Mike

How quiet is this unit when running ? For comparison, the Aquacal is rated at 55db. Also, which is the better unit overall - the Hayward of the Aquacal ?
 Reply

A  Answered on 3/16/2018 by InyoPools Product Specialist Kevin G.

Hello,  Hayward does not list the exact decibel of these units, but the HeatPro-Brochure implies that these units are under 60 dB. In comparison, they are both great units, but the warranty on the Aquacal is better depending on what state you are located in.  
 Reply


?     Asked on 4/15/2018by steve

hey, i have a 16000 gal concrete pool. do you think the heatpro 110 000 btu would be able to heat my pool. i live in nj.
 Reply

A  Answered on 4/18/2018 by InyoPools Product Specialist Megan C.

Yes, the Hayward Heat Pro Heat Pump 110,000 BTU is sufficient for operation of a 16,000-gallon pool. *Heat pumps operate best in humid environments. 
 Reply


?     Asked on 5/3/2018by Inyo Visitor

What is the part that looks like a nut on the elbow of the return pipe? What does it mean when this part is spurting water? Many Thanks, Leslie
 Reply

A  Answered on 5/5/2018 by InyoPools Product Specialist Steve M.

Hi, Leslie. I'm not sure what part you're referring to. If water is squirting out if it, it has cracked. Use the HP21104T Part Diagram to point out the part you're talking about and where the water is leaking from.
 Reply


?     Asked on 5/13/2018by Mike

Good afternoon I'm looking to get the 140,000 btu hayward heat pump. Do u have this item in stock. I have 60 amp if electric in my pool house. This includes my filter tv radio lights etc. is that enough amps to run this heater? Thank you
 Reply

A  Answered on 5/13/2018 by InyoPools Product Specialist Hector F.

Yes, a 60 amp circuit is sufficient for this unit but will need its own designated circuit. 
 Reply


?     Asked on 5/20/2018by Dianne

I have an HP21002 from June 2005. It is not heating the water. I think it is time for a new unit. What is the best same replacement for this unit? The installation should be easy if it is a complete replacement. I live on Long Island, NY. I have a 16x40 inground.
 Reply

A  Answered on 5/23/2018 by InyoPools Product Specialist Patrick P.

Hi Dianne, If you are replacing an HP21002 then this HP21104T would be the best and closest replacement. The installation should be pretty straightforward and easy since you are replacing an existing heat pump.
 Reply


?     Asked on 5/24/2018by Ken Danwich

looking 4 110000 btu heat pump above
 Reply

A  Answered on 5/25/2018 by InyoPools Product Specialist Lennox H.

Hi, Ken. We do have 4 of these units available. 
 Reply


?     Asked on 5/24/2018by Scott

Could I install this unit within an existing Pool Shed? I have a ~8 x 8 pool shed where my Pool pump/filter is currently housed and have plenty of room to install this near the pump. Since this is not a natural gas heater that would emit heat, is there any risk to installing this within a vented wooden shed?
 Reply

A  Answered on 6/5/2018 by InyoPools Product Specialist Joe S.

Placement / Clearances All criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls and public access areas. The heat pump must be placed to provide clearances on all sides for maintenance and inspections. 1. A minimum of 24 in [61 cm] of clearance on all sides. 2. If the heat pump is to be installed under a cover or vertical overhang, the unit must have a minimum of 72 in. [183 cm] of clearance from the top of the heat pump to the bottom of the cover or overhang. 3. Install the heat pump a minimum of 60 in. [1.5 m] from the inside wall of the pool, spa, solid fence, or permanent barrier
 Reply


?     Asked on 5/31/2018by jEANNINE

LOOKING TO REPLACE A HAYWARD 20854T HEAT PUMP. WHICH WOULD YOU RECOMMEND? 15X30 ABOVE GROUND POOL THANKS!
 Reply

A  Answered on 5/31/2018 by InyoPools Product Specialist Lennox H.

Hi, Jeannine. This HP21104T will be the recommended replacement for the HP20854T model. 
 Reply


?     Asked on 5/31/2018by Rob C.

I have a 20,000 gallon in ground pool. My Hayward HP21002 is shot. Will this heat the water eefficiently and an easy replacement as far as the water piping and electrical? It looks like the same height and piping as the 21002.
 Reply

A  Answered on 6/12/2018 by InyoPools Product Specialist Lennox H.

Hi, Rob C. This HP21104T has 6,000 BTU less that the HP21104T. However, it will be a drop in replacement. 
 Reply


?     Asked on 6/1/2018by jeannine

Just want to make sure that the connections from my 20854T are the same as on the 21104T so we can just swap the units and everything will work the same. Thanks
 Reply

A  Answered on 6/1/2018 by InyoPools Product Specialist Andrea E.

Good Morning, Yes this will be an exact replacement.
 Reply


?     Asked on 6/7/2018by John Reilly

I presently have a 110k BTU on my 16x36x4ft pool....would it be worth replacing with the 140K BTU or just go with another 110k BTU??
 Reply

A  Answered on 6/7/2018 by InyoPools Product Specialist Hector F.

Considering the pride difference not being too drastic I would go with the 140k. It will heat the water quicker hence putting less strain on the unit. 
 Reply


?     Asked on 6/13/2018by Ronda Barto

I just bought the Hayward heatpro 110 btu. What size wiring is recommended to install it?
 Reply

A  Answered on 6/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Ronda. You will need to consult an electrician, the wire size will be based on the distance from the breaker and the unit.
 Reply


?     Asked on 6/16/2018by Brian

Does this unit have 50 watt or 60 watt service? Thanks .
 Reply

A  Answered on 6/16/2018 by InyoPools Product Specialist Lennox H.

Hi, Brian. This unit requires a 50 amp, 230 volts, single phase breaker. 
 Reply


?     Asked on 6/16/2018by brian digiovanna

I presently have an HP2100. Will this model directly replace this with unit with a 50 amp breaker?
 Reply

A  Answered on 6/20/2018 by InyoPools Product Specialist Joe S.

Good day, yes this unit would be a match as the replacement for that unit and will require the same amp size.
 Reply


?     Asked on 6/28/2018by Inyo Visitor

I am replacing my Hayward 2100 - is this a drop in replacement?
 Reply

A  Answered on 6/28/2018 by InyoPools Product Specialist Lennox H.

Hi. This unit will be the closet but not a drop-in replacement. 
 Reply


?     Asked on 6/28/2018by Inyo Visitor

Need to replace a HP21002 for a18,000 gallon in-ground pool. What size heater would you recommend? Do you recommend oversizing it and putting in the HP1404T or the HP21104T? Or should we go in the middle with the HP21254T?
 Reply

A  Answered on 6/29/2018 by InyoPools Product Specialist Lennox H.

Hi. I would recommend the HP21254T or HP21404T as a replacement for the HP21002 unit. The HP21104T will be smaller and will have to run longer. 
 Reply


?     Asked on 7/2/2018by Rick

What is the normal life expectancy HP211047? I am on my second unit in 10 years. The first unit developed a leak in the coil two days after the warranty expired. Hayward went ahead and replaced it but would not give me a warranty on the replacement. Now the replacement unit has developed a rusted connection on the heat exchanger. I'm told by the Hayward Tech that it would be cheaper to replace the unit rather than repair it. Not so sure I want to replace it with another Hayward.
 Reply

A  Answered on 7/4/2018 by InyoPools Product Specialist Alex V.

Rick, It is difficult to say as there are a lot of factors that can play a role in life expectancy. On average, I would say 5-10 years depending on usage and maintenance. 
 Reply


?     Asked on 7/15/2018by Mickey Chohany

is this a suitable replacement for Hayward Heat Pro Heat Pump HP21002. Hoping to find the exact "plug and play" replacement so I can replace the old unit without much heartache.
 Reply

A  Answered on 7/19/2018 by InyoPools Product Specialist Lennox H.

Hi, Mickey. This will be the closest replacement that is available that will meet your needs. 
 Reply


?     Asked on 7/17/2018by THOMAS HOSFORD

How many gallon pool will this heat efficiently.
 Reply

A  Answered on 7/17/2018 by InyoPools Product Specialist Lennox H.

Hi, Thomas, This unit can heat about 20,0000 gallons of water efficiently. 
 Reply


?     Asked on 8/20/2018by Frank

I have a Hayward HP11002 I need to replace. Is this unit the same foot print / size to replace with?
 Reply

A  Answered on 8/23/2018 by InyoPools Product Specialist Lennox H.

Hi, Frank. This HP21104T will have the same footprint. 
 Reply


?     Asked on 9/3/2018by Ed

Does unit come charged with 410A refrigerant?
 Reply

A  Answered on 9/3/2018 by InyoPools Product Specialist Lennox H.

Hi, Ed. Yes, these units are shipped with R410A Refrigerant.
 Reply


?     Asked on 1/2/2019by ron

will the pump turn on automatically when the outdoor temperature gets to freezing or below?
 Reply

A  Answered on 1/2/2019 by InyoPools Product Specialist Kevin G.

Hello Ron, this unit does not have any built-in freeze protection. Because of this, I would recommend properly winterizing your pool if it is not in use during the colder months. However, if you do use your pool during these times, you could get a timer with a freeze protector that will turn your pump on once the temperature gets low enough. This product can be found here.
 Reply


?     Asked on 1/15/2019by Greg

someone gave me Heat Pro Titanium...what do I need in order to hook up the unit ?
 Reply

A  Answered on 1/16/2019 by InyoPools Product Specialist Michelle B.

Hello, Usually, if it is a heat pump, you would need a dedicated 60amp breaker. Since we don't have the manual for that specific heater, we recommend contacting the manufacturer to double check. You can reach them at 1-800-429-9273.
 Reply


?     Asked on 1/15/2019by Greg

also...where can I buy these components ? I live in Massachusetts
 Reply

A  Answered on 1/16/2019 by InyoPools Product Specialist Michelle B.

Hello, You would be able to purchase these units on our website by clicking add to cart then click check out. Unfortunately, we do not have any pick up options available.
 Reply


?     Asked on 2/7/2019by Inyo Visitor

What number of gallons is this heat pump recommended for ?
 Reply

A  Answered on 2/7/2019 by InyoPools Product Specialist Michelle B.

Under 10k gallons.
 Reply


?     Asked on 2/9/2019by Pedro Molina

Hi I need buy union fitting 2in x 2 1/2in for this equipo , how can do it?
 Reply

A  Answered on 2/11/2019 by InyoPools Product Specialist Lennox H.

Hi, Pedro. The replacement unions for this unit is Part # SPX3200UNKIT.
 Reply


?     Asked on 2/26/2019by Anthony Giraulo

Can a hp21404t run on 100 amp service with a central ac unit Or would the service need upgrade
 Reply

A  Answered on 2/26/2019 by InyoPools Product Specialist Michelle B.

Hello, This would need a dedicated 60 amp breaker.
 Reply


?     Asked on 2/26/2019by Anthony Giraulo

Can a hp21404t run on 100 amp service with a central ac unit Or would the service need upgrade
 Reply

A  Answered on 2/26/2019 by InyoPools Product Specialist Michelle B.

Hello, This would need a dedicated 60 amp breaker.
 Reply


?     Asked on 3/5/2019by Bob

Just installed this unit. Is it normal to get standing warter coming from under the unit after 15 minutes of running. Outside temperature was in the upper 70s?

 Reply

A  Answered on 3/6/2019 by InyoPools Product Specialist Patrick P.

Hi Bob yes this is common and it is normally condensation, not a leak. We do cover this exact topic in one of our recent "Pool Side Chat Videos" I would highly recommend watching this Video on Is My Heat Pump Leaking or is it Condensation the video goes through exact steps you can take to confirm that this is condensation and not a leak. I hope this helps.
 Reply


?     Asked on 3/22/2019by Jay jerome

my pool is 24 feet round ,54 inch deep. the pump moves 100gpm. Rate heater @6btus / gal. Will the hayward HP21104T work well?
 Reply

A  Answered on 3/22/2019 by InyoPools Product Specialist Lennox H.

Hi, Jay. With a flow rate of 100 gpm, this unit will not operate efficiently. A manual bypass will have to be install because this unit can only handle a flow rate of 35-75 GPM. 
 Reply


?     Asked on 4/12/2019by Inyo Visitor

What does p6 mean
 Reply

A  Answered on 4/12/2019 by InyoPools Product Specialist Lennox H.

Hi. I was unable to locate in that manual an error code P6.
 Reply


?     Asked on 4/12/2019by Inyo Visitor

What does p6 mean
 Reply

A  Answered on 4/12/2019 by InyoPools Product Specialist Lennox H.

Hi. I was unable to locate in that manual an error code P6.
 Reply


?     Asked on 4/19/2019by Fred

Hello can you tell me if the hayward heat pro 110,000 btu is the right size unit to heat a 30,000 gallon inground pool ?
 Reply

A  Answered on 4/19/2019 by InyoPools Product Specialist Michelle B.

Hello, We recommend a minimum of 140k btus for your size pool.
 Reply


?     Asked on 4/25/2019by Inyo Visitor

My pool is an in ground 16x34 with a deep end of 8'. Will this heat pro be appropriate?
 Reply

A  Answered on 4/26/2019 by InyoPools Product Specialist Lennox H.

Hi. In order to confirm how efficient this unit will be, we will need to know your geographical location and whether you will be using a solar cover.
 Reply


?     Asked on 5/5/2019by Stephen

I have a HP23352 that is shot. What should I replace it with? HP21104T? In Virginia, use Memorial Day thru Labor Day. Thx!
 Reply

A  Answered on 5/6/2019 by InyoPools Product Specialist Michelle B.

Hello, This will be a good option for your replacement.
 Reply


A  Answered on 6/10/2019 by Industry Professional

the 21104t is a great unit all depends on pool size, Hayward website has a spec on pool heaters and heat pumps
 Reply


?     Asked on 5/25/2019by Inyo Visitor

What is p5?
 Reply

A  Answered on 5/25/2019 by InyoPools Product Specialist Lennox H.

Hi. PS on the display is an indication of an open water pressure switch. Though water pressure switches occasionally fail, the majority of PS errors are water flow related. Try cleaning out your filter to make sure you have sufficient water flow. 
 Reply


?     Asked on 5/29/2019by Anthony

What is the replacement heat pump for model HP21002? (Mine is approx. 10 years old and needs to be replaced).
 Reply

A  Answered on 5/29/2019 by InyoPools Product Specialist Steve M.

Hello, Yes, this will be the correct replacement model for yours.
 Reply


A  Answered on 5/30/2019 by Industry Professional

Surface area of pool x temperature rise x 12 = BTU required to heat
 Reply


A  Answered on 6/26/2019 by Industry Professional

That would be the HP21254T
 Reply


?     Asked on 6/4/2019by Inyo Visitor

What is the part warranty on the HP21104T unit
 Reply

A  Answered on 6/4/2019 by InyoPools Product Specialist Hector F.

That would be included under the 2 Year Warranty on manufacturer defects and 5 Year Warranty on the Compressor.
 Reply


?     Asked on 6/5/2019by marshall

my Hayward heat pump is approx. 3 yrs old. the tube from sensor to water supply recently came off due to the nipple on the end of the nut seemed to erode. I fixed that and it ran for a while then it started to trip the breaker. at present it will not allow me to reset the breaker. not sure what to do. please advise. also where can I get parts for this heat pump Marshall
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Michelle B.

Hello, Here is the manual with the parts listing, http://images.inyopools.com/cloud/documents/heatpro-owners-manual.pdfAs for troubleshooting this unit, we recommend contacting the manufacturer with those questions. You can reach them at 908-351-5400.
 Reply


?     Asked on 6/17/2019by Albert Ghiloni

Do I need to hook up a fireman switch on my Intermatic timer to shut the heat pump down at night with the pool pump. if not what kind of timer do I need?
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

Albert, yes you will need a timer with a fireman's switch.
 Reply


?     Asked on 6/26/2019by Ramona Herrera

my heater not going up in # while heating
 Reply

A  Answered on 7/25/2019 by InyoPools Product Specialist Michelle B.

Hello, We recommend contacting the manufacturer with that question. You can reach them at 803-351-5400
 Reply


?     Asked on 8/26/2019by geno

My heat exchanger is leaking at pvc joint. The heater is 8 years old. Warenty says 10 years. Can I get a replacement exchanger?
 Reply

A  Answered on 8/27/2019 by InyoPools Product Specialist Lennox H.

Hi, Geno. The Heat Exchanger is not available for resale.
 Reply


?     Asked on 10/24/2019by Victor Barron

error OP TERMISTOR NESESITO 1
 Reply

A  Answered on 10/24/2019 by InyoPools Product Specialist Lennox H.

Hi, Victor. The Temperature Sensor - HPX2169 is the part you will need for this unit. 
 Reply


?     Asked on 11/14/2019by John Grychak

I have a 13 X 26 Square in ground pool. I would like to purchase a "ROUND" style Pool Pump Heater. What BTU output do I need? My pool is screened in. I live in Sebastian Forida 32958.
 Reply

A  Answered on 11/15/2019 by InyoPools Product Specialist Lennox H.

Hi, John. This W3HP21104T model will be sufficient for your pool. 
 Reply


?     Asked on 2/24/2020by Inyo Visitor

would this work for a 16X32X4.5 grecian pool in Northwest Alabama
 Reply

A  Answered on 2/25/2020 by InyoPools Product Specialist Lennox H.

Hi. Yes, this unit will be sufficient for your pool. 
 Reply


?     Asked on 3/10/2020by Inyo Visitor

41X10 feet rectangular by 4 feet deep all the way. Can this heat my pool?
 Reply

A  Answered on 3/10/2020 by InyoPools Product Specialist Lennox H.

Hi. Yes, this unit will be able to heat your pool. 
 Reply


?     Asked on 3/15/2020by Kathy

I am having problems with pool pump not coming on. Light is on just not kicking on. Any suggestions welcome.
 Reply

A  Answered on 3/16/2020 by InyoPools Product Specialist Lennox H.

Hi, Kathy. It could be a faulty circuit board, capacitor, sensor etc. A start-up sequence diagnostic will need to be done. Review pages 18-20 of the HeatPro-Installation Manual - HP2xxxxT-HP2xxxxBT to determine what is causing the unit not to come on. 
 Reply


?     Asked on 5/10/2020by Mark Lolkus

I am wanting to replace my heat pump. My model number is #HP21104T. Is this the same heat pump as a model number W3HP21104T?
 Reply

A  Answered on 5/11/2020 by InyoPools Product Specialist Patrick P.

Hi Mark, Yes the model number W3HP21104T is the same as #HP21104T the W3 designates that this model is bought online and includes a manufacturer warranty if purchased online. If you purchase the HP21104T online then it does not include a warranty.
 Reply


?     Asked on 5/16/2020by Paul

Could the Hayward Heat pro HP21404T be able to be converted to run on solar power?
 Reply

A  Answered on 1/4/2021 by InyoPools Product Specialist Hector F.

Hi Paul, these units do not have a solar power conversion kit however you may want to contact a local solar power company as they may have solar power cells that can power these units. 
 Reply


?     Asked on 5/22/2020by Charles

Can you plump this with either 1 1/2 in pipe or 2 in pipe?
 Reply

A  Answered on 5/22/2020 by InyoPools Product Specialist Hector F.

These units come with 2 inch unions which you could use reducers to adapt to 1.5-inch plumbing. 
 Reply


?     Asked on 6/11/2020by charles delagarza

Is this in stock and when will it arrive at my home. Hayward Heat pump HP 21104T
 Reply

A  Answered on 11/24/2020 by InyoPools Product Specialist Hector F.

Hi Charles, yes this heat pump is in stock with an approximate delivery lead time of 3-6 business days. Once shipped tracking will be emailed to you as well. 
 Reply


?     Asked on 6/14/2020by Inyo Visitor

what does it mean when the L P sign is on
 Reply

A  Answered on 6/22/2020 by InyoPools Product Specialist Hector F.

Please click here to view a Hayward Heat Pro troubleshooting guide for those codes on page 36.  
 Reply


?     Asked on 8/30/2020by Geoffrey sims

Are these heat pumps able to cool also. ?
 Reply

A  Answered on 10/27/2020 by InyoPools Product Specialist Joe S.

Hello Geoffrey, the Hayward Pool Products HeatPro Heat Pump 110,000 BTU is not a Heat/Cool unit. The unit we do have would be the Raypak Classic Series Heat Pump 137,000 BTU (Heat/Cool) - 016037.
 Reply


?     Asked on 12/4/2020by Inyo Visitor

I have a 12' x 24' oval pool what size heat pump would work?
 Reply

A  Answered on 12/22/2020 by InyoPools Product Specialist Joe S.

Hello, based on the size given of your pool the 110,000k BTU unit would work in heating the pool. Here is a guide to Sizing Your Pool Heater.
 Reply


?     Asked on 5/17/2021by Thomas R. Savino

My in-ground pool is 16 x 36 /25853Gal.feed 240V./50amp single phase. I have a Hayward heat pump,and would like to replace .What is the best available Hayward heat pump that will work on my pool.
 Reply

A  Answered on 5/17/2021 by InyoPools Product Specialist Patrick P.

Hi Tom, For your sized pool and the breaker you have this is the exact Hayward Heat Pump we would recommend.
 Reply


?     Asked on 10/14/2021by tim

can this heater be programed to two different temperatures?
 Reply

A  Answered on 10/15/2021 by InyoPools Product Specialist Robert M.

Yes, this heat pump has dual thermostats for independent temperature control of pool and spa.
 Reply


?     Asked on 10/16/2021by José

Hola necesito en 50 Hz para envío a chile ...
 Reply

A  Answered on 10/19/2021 by InyoPools Product Specialist Joe S.

Good afternoon, at this time we do not have 50hz Heat Pumps.
 Reply


?     Asked on 2/28/2022by Matt Rogers

Is this unit also a cooler?
 Reply

A  Answered on 2/28/2022 by InyoPools Product Specialist Craig C.

Hello Matt.  The Hayward Pool Products HeatPro Heat Pump 110K BTU W3HP21104T is HEAT only.   The Hayward Pool Products  HeatPro Heat Pump 100K BTU W3HP31005T is HEAT/COOL.  HeatPro Heat Pump, 100K BTU - W3HP31005T
 Reply