?     Asked on 11/29/2014by Ronnie Downey

My chlorinator stopped working. I purchased a new circuit board but it is still not working. I'm looking for a TCELL15 with the power center. Is this what I need. does it wire up on 220 volts?
 Reply

A  Answered on 12/2/2014 by InyoPools Product Specialist Alex V.

Ronnie, This is a complete salt system (cell and power center). It can be wired for either 230v or 115v. The TCELL15/GLXCELL15 is a replacement cell for the Hayward Aquarite. So if you have a Hayward Aquarite and it is time to replace your salt cell then you would go with the TCELL15/GLXCELL15. If you are looking at replacing your entire salt system then the Crystal Pure would be one of several Salt Systems you could go with. You can view the Hayward Salt System here.
 Reply


?     Asked on 3/29/2015by Inyo Visitor

Is this compatible with a concrete pool / spa combo? I have an existing pool and am replacing all pumps / filter / heater. Anything else required to convert to a saltwater system?
 Reply

A  Answered on 3/30/2015 by InyoPools Product Specialist Robert M.

This system is compatible with concrete, fiberglass & vinyl lined pools. Additional equipment is not required for the salt system.
 Reply


?     Asked on 4/5/2015by Paul

Will this work with my existing cartridge type filter ? How often does the salt cell need to be replaced ?
 Reply

A  Answered on 4/6/2015 by InyoPools Product Specialist Lennox H.

Paul, this system can work with your existing filtration system as long as none of your equipment is made of   stainless steel. Typically 3-5 years you'll need to replace a cell on a salt system.
 Reply


?     Asked on 4/8/2015by Charles

How does this system compare with the Hayward system?
 Reply

A  Answered on 4/8/2015 by InyoPools Product Specialist Hector F.

This system is more of a generic model while Hayward is one of the main manufacturers in the industry.
 Reply


?     Asked on 4/10/2015by Dennis V

With only a 1 year warranty, how much does the replacement cell for this system cost?
 Reply

A  Answered on 4/10/2015 by InyoPools Product Specialist Hector F.

The replacement cell is $294.99.
 Reply


?     Asked on 4/29/2015by Ringo

Is this product made exclusively for Inyopools? Not much in the way of reviews out there. Thanks.
 Reply

A  Answered on 4/29/2015 by InyoPools Product Specialist Patrick P.

Hi Ringo, Yes the Crystal Pure Salt System is made exclusively for Inyopools, this is our second year with this salt system and so far we have had very good success (i.e. very few warranty issues).
 Reply


?     Asked on 5/30/2015by Inyo Visitor

Looking to replace a Polaris autoclear plus salt cell that is discontinued. Does this system work with filter systems and does this include all necessary components like transformer, wires, and circuit board? If so, my pool is 32,000 gallons. Is this the correct system for my size pool?
 Reply

A  Answered on 5/31/2015 by InyoPools Product Specialist Patrick P.

This salt system would work with all filter types (i.e. Cartridge, Sand & DE) you would not be able to use your current Polaris AutoClear Clus power supply. This system would be a good replacement for the Polaris AutoClear Plus if you were planning on removing the entire AutoClear Plus and replacing that system with a new Salt System. The Crystal Pure 40,000 Gallon system would be a good system for your sized pool and includes all necessary components for installation like transformer, pcb, etc.. You would need to purchase any plumbing supplies like pvc glue, pvc fittings, etc..
 Reply


?     Asked on 6/1/2015by Inyo Visitor

I am a skilled Do It Yourselfer who has worked with electric and plumbing. I have not had much experience with pools as I am a new pool owner. What skill level do you need to install this system?
 Reply

A  Answered on 6/1/2015 by InyoPools Product Specialist Patrick P.

The installation of this salt system would be a task that will not be a problem for someone who likes to do DIY projects. We also have a guide on How to Install a Crystal Pure Salt System which will walk you through the installation process.
 Reply


?     Asked on 6/4/2015by Tim

My pool is an 18'x36', not sure of the exact gallon amount? I believe it is 23,000 gals. Which system would I need?
 Reply

A  Answered on 6/4/2015 by InyoPools Product Specialist Patrick P.

Hi Tim, I would suggest going with the larger 40,000 gallon salt system as it will produce more chlorine meaning the salt system will run for shorter periods of time which allow you to get longer life out of your salt cell.
 Reply


?     Asked on 6/12/2015by Scott

Can the salt cell be mounted vertically? If so how much clearance from the ground to the flow switch or salt cell?
 Reply

A  Answered on 6/12/2015 by InyoPools Product Specialist Patrick P.

The Crystal Pure Installation Manual shows a vertical option for installing the salt cell. There is no restriction on clearance from the ground. It's more of an issue of getting to it for maintenance.
 Reply


?     Asked on 6/15/2015by Dan

I have a DE stainless steel filter, am I correct in understanding this system will NOT work?
 Reply

A  Answered on 6/18/2015 by InyoPools Product Specialist Lennox H.

Dan, That is correct, you will have to replace your Stainless Steel filter in order to have a Salt System added to your pool.
 Reply


?     Asked on 6/22/2015by Mimi

We want to change from chloro to salt? What is better and which is easier to install? Hayward or Crystal Clear???
 Reply

A  Answered on 6/23/2015 by InyoPools Product Specialist Hector F.

These are both fairly good model salt systems. Just keep in mind that if it comes to warranty and availability of parts Hayward has been in the United States for many years while with the Crystal Clear it would be an out of country procedure.
 Reply


?     Asked on 7/12/2015by Alan

I purchased this system and installed it because the price of the complete system was cheaper than replacing my cell. This is my second salt system from inyopools in the past 5 years. I installed it last weekend and it was working fine. This weekend I checked and the low salt and inspect cell lights are on. The pool is still very clear, just as it was when I checked and balanced the water before installing this new unit last weekend. The unit reading says 1900, but it tested 3400. What now?
 Reply

A  Answered on 7/21/2015 by InyoPools Product Specialist Joe S.

Note. The factory default display is 3200 ppm. Recalibrating the system by moving the main switch from “AUTO” to “SUPER CHLORINATE” then back to “AUTO”, which makes the memorized salt level the same as the instant salinity. Also you want to check your stabilizer should be at 70 and Phosphates should be at 100 or less.
 Reply


?     Asked on 8/4/2015by chris

I have this system. my instant salinity constantly reads 500 ppm below the actual reading which will not allow my salt system to run. recalibrating does nothing when it always reads too low. how do I get the system to read more accurately.
 Reply

A  Answered on 8/4/2015 by InyoPools Product Specialist Joe S.

the system will usually give a false reading if the other chemicals in pool are off. Stabilizer should be at 70 and Phosphates should be at 100 or less, make needed adjustments and recalibrate
 Reply


?     Asked on 9/26/2015by Inyo Visitor

Is this the entire system or are other parts needed?
 Reply

A  Answered on 9/30/2015 by InyoPools Product Specialist Lennox H.

HI, The Pool Salt System 40,000 Gallons (BW-CL120) is a complete system.
 Reply


?     Asked on 10/2/2015by Andy lopez

Hi, coming out from my heater is a 2 in copper pipe can i still install a salt system with copper pipes going to the pool.
 Reply

A  Answered on 10/7/2015 by InyoPools Product Specialist Lennox H.

Hi Andy, Cooper pipes is not recommend to be used with a salt water system.
 Reply


?     Asked on 10/8/2015by David

My pump/filter is on the side of my house and gets a lot of direct sunlight. How will this system hold up to the sun?
 Reply

A  Answered on 10/9/2015 by InyoPools Product Specialist Lennox H.

Hi David, Like anything left in the sun overtime the labels will fade but this system is designed to be outdoor.
 Reply


?     Asked on 3/28/2016by FRANK BALCER

I SEE THIS UNIT HAS 2 INCH FITTINGS .EXISTING PIPING IS 1 AND ONE HALF INCH . WHAT IS NEEDED TO ADAPT . ARE THE 2 INCH ENDS THREADED ?
 Reply

A  Answered on 3/28/2016 by InyoPools Product Specialist Hector F.

These types of PVC reducer fittings can be purchased at any local hardware store, are regular supplies for a plumber and or pool technician.
 Reply


?     Asked on 4/7/2016by Jerry

I need a system for 15000 gal pool what do you have.
 Reply

A  Answered on 4/8/2016 by InyoPools Product Specialist Alan M.

Hello Jerry, We have the Pool Salt System 20,000 Gallons and the Pool Salt System 40,000 Gallons available. The 20,000 Gal system will work for your pool but there is an advantage to having the 40,000 gal system. The smaller the cell size, the harder the cell has to work to maintain chlorine levels in your pool. This reduces the time frame between replacing the cells and, therefore makes the system less cost effective.
 Reply


?     Asked on 4/30/2016by David

Hello, I have an old autopilot system in the pool which I'm not sure works. This system costs less then the salt cell alone on that. I'm curious if I can use the existing plumbing and just put this salt cell in? In addition, can you suggest an acid pump with pH sensor to complete the project? Finally, what's the easiest sacrificial plate to use? The electro balls? Thanks
 Reply

A  Answered on 5/5/2016 by InyoPools Product Specialist Lennox H.

Hi David, You will need to re-plumb the cell, it will not match up with you current set-up. You'll be better off getting a salt system with sense and dispense technology that way it will sync with your chlorine generator. I will recommend the 2" Inline Zinc Anode.
 Reply


?     Asked on 5/2/2016by Chuck

I have a inground liner pool.It's about 22,000 gal.I was told I can't use a salt system with a liner pool,is that correct?
 Reply

A  Answered on 5/4/2016 by InyoPools Product Specialist Hector F.

Yes you can use a salt system with a liner pool.
 Reply


?     Asked on 5/16/2016by Inyo Visitor

Does the system require hard wiring? Or does it plug in to an outlet?
 Reply

A  Answered on 5/17/2016 by InyoPools Product Specialist Alan M.

Hi, This Salt System will need to be hard wired and does NOT use a standard plug-in configuration. Here is a link to the Installation and Operation Manual if you have additional questions.
 Reply


?     Asked on 5/22/2016by Hector Licea

Does this system work for an above ground pool?
 Reply

A  Answered on 5/22/2016 by InyoPools Product Specialist Patrick P.

Hi Hector, yes this system can be used on an above ground pool.
 Reply


?     Asked on 6/1/2016by John

Do I need to purchase some type of anoid due to ladders copping &rails .. If so what type recommend ?
 Reply

A  Answered on 6/1/2016 by InyoPools Product Specialist Lennox H.

Hi John, You can purchase an Anode, I would recommend 104C-1 or 104C-2.
 Reply


?     Asked on 6/10/2016by Rod

What size would I need for a 20x40 pool? Also is there anything else I need to purchase for the system?
 Reply

A  Answered on 6/19/2016 by InyoPools Product Specialist Alex V.

Rod, On average, a 20' x 40' pools is 33,000 gallons. You will need at least a 40,000 gallon salt system. Aside fromt he system itself, you will need to purchase salt and stabilizer (conditioner).
 Reply


?     Asked on 6/10/2016by Billy

I have a heat pump. Can I use a salt system if I have a heat pump? The reason I ask is that the inner workings of the pump is stainless pipes. Will it corrode the pump?
 Reply

A  Answered on 6/10/2016 by InyoPools Product Specialist Patrick P.

Hi Billy, Yes you can use a Salt System on a pool with a heat pump. Salt pools use a pretty low parts per million (PPM) of salt, 3,000 PPM Vs. Ocean water which comes in at 40,000 PPM. The main components of the heat pump are titanium or cupronickel which is very heavy duty and holds up against chlorine and salt. All of the major heat pump manufacturers hold their warranty for salt pools just as long as the salt system is installed properly. If you follow the installation instructions in the salt system manual you will be fine.
 Reply


?     Asked on 6/22/2016by Scotty

Do you offer the easy pay plan for this product ?
 Reply

A  Answered on 6/22/2016 by InyoPools Product Specialist Lennox H.

Hi Scotty, Unfortunately, we do not offer any financing options.
 Reply


?     Asked on 6/23/2016by mike

is all the hardware needed for installing included with the unit ?
 Reply

A  Answered on 6/23/2016 by InyoPools Product Specialist Scott W.

Yes , all of the hardware is included. 
 Reply


?     Asked on 7/2/2016by Joe

I have a new Hayward Energy Star variable speed pump that controls the cleaning cycles so I no longer use the old timer system. How would this installation work since there is not connection between the pump and controller anymore to intersect?
 Reply

A  Answered on 7/7/2016 by InyoPools Product Specialist Lennox H.

Hi Joe, You can wire this system to the timer. Once the pump is running at a speed high enough to activate the flow sensor the unit will begin generating chlorine.
 Reply


?     Asked on 8/3/2016by jean Stenderhoff

I have a 40,0000 gallon gunyte painted pool and running a Haywood sand filter. If I convert to salt, do I still need the filter and pump? Also what would the cost be for the be for 40000 gallon cell?
 Reply

A  Answered on 8/6/2016 by InyoPools Product Specialist Lennox H.

Hi Jean, You can keep your existing pump and filter if it's not stainless steel. The replacement cell PTSS-66120C are available.
 Reply


?     Asked on 8/29/2016by Ed

Do you sell the complete controller only for the 40,000 gal saltpool generator system? If so how much.
 Reply

A  Answered on 8/30/2016 by InyoPools Product Specialist Alan M.

The PL7700 Pool Salt System 40,000 Gallons is a complete salt system. You can click on the link to view the current pricing.
 Reply


?     Asked on 8/31/2016by Karl

We purchased a house with pool that had a leak in main drain lines. After a year of adding water we finally had the main drain plugged. No more losing water issues and I'm able to maintain clarity with regular chlorine. I will have to add salt bags with no main drain operating, just the skimmer. Pool is 3-9 ft, would the salt dissolve ok?
 Reply

A  Answered on 9/1/2016 by InyoPools Product Specialist Stacey M.

Hello Karl, yes that would be fine, just add salt one bag at a time (fine grain Salt) into your deep end and let circulate for about an hour, move around with brush if you would like, but it should dissolve just fine.
 Reply


?     Asked on 9/4/2016by Mary L Jones

Is this compatible to the Hayward System? Will the cord fit into the Hayward box? Thank you.
 Reply

A  Answered on 9/13/2016 by InyoPools Product Specialist Lennox H.

Hi Mary, This system is not compatible with the Hayward System.
 Reply


?     Asked on 12/21/2016by Bill

Can I install this unit myself. I just had my pool refinished will this matter?
 Reply

A  Answered on 12/22/2016 by InyoPools Product Specialist Alan M.

Hello Bill- The Pool Salt System can be installed by yourself, but on a scale of 1-10 (10 being difficult), I would rate this installation a 6-7. If you do not have experience installing pool equipment, I would recommend contacting a professional pool equipment installer to perform the work for you.
 Reply


?     Asked on 2/9/2017by Tom Conrad

could I use this with a 10,000 gallon pool?
 Reply

A  Answered on 2/9/2017 by InyoPools Product Specialist Hector F.

Yes you can use this system on a 10k gallon pool and would just need to turn it down on it.
 Reply


?     Asked on 2/15/2017by Lonnie Davis

I have 1 1/2" plumbing on my system now will this work with my existing plumbing?
 Reply

A  Answered on 2/15/2017 by InyoPools Product Specialist Lennox H.

Hi, Lonnie. This system can be use with 1-1/2" plumbing, the installer will have to use an adapter.
 Reply


?     Asked on 2/16/2017by Inyo Visitor

DO I NEED ANYTHING ELSE TO CONVERT MY POOL OTHER THAN THIS?
 Reply

A  Answered on 2/16/2017 by InyoPools Product Specialist Hector F.

Other than the system itself we advise to have a ph reducer chemical handy and also pool salt. Also please be advised to make sure the stabilizer/conditioner(cya) level is in par. Be read to occasionally add alkalinity increaser. If you have a heater then you may want to install a check valve between this system and the unit.
 Reply


?     Asked on 3/5/2017by Pool Guru

Has this product been tested and certified by UL (Underwriters Laboratory)?
 Reply

A  Answered on 3/7/2017 by InyoPools Product Specialist Patrick P.

Hi Pool Guru, yes the PL 7700 Crystal Pure 3.0 is UL listed.
 Reply


?     Asked on 3/11/2017by Mark

How would you wire this up to a VS pump? Specifically a Pentair Superflo VS that does not connect to any type of automation. I just manually use the VS controls on the pump.
 Reply

A  Answered on 3/14/2017 by InyoPools Product Specialist Andy O.

Hello Mark- You will not be able to connect the VS PUMP VAR SPEED W/ TIMER SUPER FLO PUMP 115/230V - 342001 to the Pool Salt System 40,000 Gallons PL7700. The Superflo will require the use of 3 low voltage relays (one for each speed setting) to connect to automation.
 Reply


?     Asked on 3/11/2017by Tom Holmes

What is the length of the flow cell? Please change the stated availability of the PL7700 from 7-10 days to 21+ days. I ordered 3/7/17 and today you advised a 3/27/17 ship date. No big deal but I was going to install and then be gone for 2 months and then returning in June. Didn't what to install then and maybe encounter problems......
 Reply

A  Answered on 3/13/2017 by InyoPools Product Specialist Scott W.

If you encounter problems when you install it in June, please give us a call and we can take care of it.
 Reply


?     Asked on 3/11/2017by Don

Any undesirable effects on tiled pools with this product?
 Reply

A  Answered on 3/12/2017 by InyoPools Product Specialist Patrick P.

Hi Don, The PureLine Crystal Pure 3.0 can be used on tile pools. You will just want to keep an eye on your pH because if it gets too high for an extended period of time you can see scaling. You lower your pH by using muriatic acid, this would be the same as any pool regardless if it is salt or not. We put together a Video on How to Maintain a Salt Pool which you may find helpful.
 Reply


?     Asked on 3/12/2017by Dwight Hawkins

I'm a little concerned with a 1 year warranty. Is there an extended warranty I could buy? Most salt systems I have looked at on line have a 2-4 year warranty.
 Reply

A  Answered on 3/12/2017 by InyoPools Product Specialist Patrick P.

Hi Dwight, The Crystal Pure Salt Chlorine Generator does indeed have a 2 Year warranty. We are updating the website to reflect the correct warranty.
 Reply


?     Asked on 3/15/2017by dbbaskette

I am interested in replacing a failing Hayward system. Would I have to replace the piece that connects the Box to the water pipe (it looks like a phone jack plug)? or can I use the one that is already in place (connector looks identical, but not sure if the sensor is)
 Reply

A  Answered on 3/16/2017 by InyoPools Product Specialist Lennox H.

Hi, You can keep the tee for the flow sensor in place but not the actual sensor.
 Reply


?     Asked on 3/20/2017by alfonso riveroll

what kind of salt do you use. capacity of water in the pool.
 Reply

A  Answered on 3/21/2017 by InyoPools Product Specialist Lennox H.

Hi, Alfonso. This system requires a salt level of 3200 to 4000 ppm of high purity salt.
 Reply


?     Asked on 3/23/2017by John G Scherck

Hi, My combined pool and spa water 25,000 gallons, which model Pool Salt System kit do you recommend as your kits come in 20,000 and 40,000 gallon? Thanks, John
 Reply

A  Answered on 3/23/2017 by InyoPools Product Specialist Lennox H.

Hi, John. I would recommend the PL7700 unit which can chlorinate up to 40,000 gallons.
 Reply


?     Asked on 4/11/2017by Dave Nyemaster

I may be ignorant - But how does the salt get into the water? Is there a tank like a water softener? Is it dumped in? Please help me understand.
 Reply

A  Answered on 4/11/2017 by InyoPools Product Specialist Scott W.

The salt is dumped into the pool and when it is circulated through the salt cell it generates chlorine.
 Reply


?     Asked on 4/12/2017by Bob

Put a new salt cell in T-15 for larger pools. Turned thing on and the reading was at 2400, cell generating, and running fine. Set the unit to little less than 3000 and went on about other stuff. Kids went swimming yesterday and eyes burned badly, controller now reads hi salt and not generating. reading was 4000. why would it go wildly past the set point of less than 3000. Recalibration maybe????
 Reply

A  Answered on 4/12/2017 by InyoPools Product Specialist Scott W.

Yes, start with resetting the board.
 Reply


?     Asked on 4/20/2017by Anthony

We have a CompuPool system with seven years of age, a leaky salt cell housing, and many system failures for various reasons over the past three years...headaches to repair. We question whether we should replace the salt cell housing and cross our fingers with the CompuPool system we have or switch to a new system. Our in-ground pool is 45,000 gallons. What would you recommend? What would you recommend for a replacement system? Cost? Thanks.
 Reply

A  Answered on 4/20/2017 by InyoPools Product Specialist Scott W.

I recommend the PL7703, it is a Pureline salt system which is our brand. It is the generic version of the Hayward Aquarite, but if you have any issues in the future or need any replacement parts, we are the manufacturer and the vendor so you will only have to go through us.
 Reply


?     Asked on 4/23/2017by Carla Smithberger

Our pool is 18,000 gallons which salt system would you recommend and would you suggest a horizontal or vertical mount system?
 Reply

A  Answered on 4/23/2017 by InyoPools Product Specialist Patrick P.

Hi Carla, We would always suggest upsizing your salt system if your pocket book can afford it. The reason being is that you will get much longer life out of your salt cell, also when you have demanding conditions like an algae bloom then you can produce more chlorine with the larger system. If possible we suggest mounting the cell horizontally.
 Reply


?     Asked on 4/26/2017by Larry Johnson

Can salt unit be plumbed into spot where an iodine cartridge unit has been plumbed? Also what is needed as far as power? 110? Since pump failed and I'm going to need to order variable component to replace salt can save money long term. How much salt used in a 30-35k pool?
 Reply

A  Answered on 4/27/2017 by InyoPools Product Specialist Patrick P.

Hi Larry, Yes the salt system can go in the place where the ionizer was, the salt cell may be a little larger than the ionizer cartridge so you may a bit of re-plumbing. Here you can see The Dimensions of the Salt Cell. This salt system can be wired either 110V or 220V.
 Reply


?     Asked on 4/27/2017by Dan

Hello. A few questions about the salt cell system. As background, I live in south florida, have approx 16,000 gallon pool. 1) Which salt system do you suggest ? 2) I currently own a broken "pool pilot" system mounted on outside of house wall. Please elaborate about what I need to do to install unit on wall, and what electrical is involved. I know enough to turn off breaker so I don't get electrocuted while working. 3) What is "reasonable" life span of unit & cell ? thankyou
 Reply

A  Answered on 4/30/2017 by InyoPools Product Specialist Lennox H.

Hi, Dan. I would recommend a system that can treat 25K - 40K gallons of water. The Crystal Pure 3.0 generator is a great unit. Once you've removed the AutoPilot box you can mount the new controller in its place following the installation instructions provided in the product's manual. The lifespan of a cell is 3-5 years.
 Reply


?     Asked on 4/27/2017by Jim

Can a automatic muriatic acid system be combined with the salt system so that monitoring the water chemical range becomes unnecessary?
 Reply

A  Answered on 4/27/2017 by InyoPools Product Specialist Lennox H.

Hi, Jim. You can install a chemical feeding system on your pool but that system can not be synchronized with this system. You will still have to test your pool water for the other levels.
 Reply


?     Asked on 4/27/2017by Bill

My in ground pool is 20 x 45 and is 9 - 10' deep in the deep end. I think it is about 40,000 - 42,000 gallons. Which size unit would you recommend? Is there a self cleaning cycle on these units? Also, how much salt should I buy? Thanks.
 Reply

A  Answered on 4/27/2017 by InyoPools Product Specialist Scott W.

I recommend the salt system made for 60,000 gallons, PL7703. If you get the 40,000 gallon system you will be running at 100% all the time and the system will not last as long. Getting the 60,000 gallon system it will not work as hard and will last you longer. As for the amount of salt, it is about a 40 pound bag per 2,000 gallons.
 Reply


?     Asked on 4/27/2017by Eddie

I have a normal chlorine pool now. What do I do with the water? Do I have to pump out the water and then add fresh water?
 Reply

A  Answered on 4/28/2017 by InyoPools Product Specialist Lennox H.

Hi, Eddie. If you're currently using chlorine tabs you do not have to drain your pool in order to convert your pool to use a chlorine generator. We have a Converting Your Pool to Saltwater Blog and a How To Start Up a Salt Water Pool guide that you can read that will show you how easy it is to make the conversion.
 Reply


?     Asked on 5/5/2017by Inyo Visitor

I have an old hayward system. 15 000 gal. can I replace it with your 40m gal
 Reply

A  Answered on 5/5/2017 by InyoPools Product Specialist Hector F.

Yes, you can uninstall the Hayward salt system and use this one. You may need to adjust plumbing but you can use this model.
 Reply


?     Asked on 5/14/2017by Don

I have an 18x36 3' to 8' pool I want to switch to a salt chlorinator Is this the appropriate one for the pool size? Would I connect the electric right to the timer, or have to add a plug?
 Reply

A  Answered on 5/14/2017 by InyoPools Product Specialist Hector F.

Yes this model would work for your size pool and you would want to wire these to a timer.
 Reply


?     Asked on 5/14/2017by Don

I read through all the QA and found all of my answers. Do you sell an adaptor to go from the the current size to a reduced 1.5" pipe?
 Reply

A  Answered on 5/14/2017 by InyoPools Product Specialist Hector F.

This salt system includes 1 1/2-1 1/4〞(38-32mm) flexible hose connections. If you need hard pvc reducer fittings then you would have to get those at a local hardware store. 
 Reply


?     Asked on 5/22/2017by JAMES A SIMON

does it matter which way the cell is installed as far as the flow running through it. For example the cord goes toward the rear or the front????
 Reply

A  Answered on 5/26/2017 by InyoPools Product Specialist Lennox H.

Hi, James. The cell can be installed either way, however, not the flow switch.
 Reply


?     Asked on 5/22/2017by gs

My pool is 18 x 40. Approx 1/2 pool is 3 ft deep grading down to 5 1/2 ft. How many gallons is my pool?
 Reply

A  Answered on 5/27/2017 by InyoPools Product Specialist Stacey M.

Hello, You are looking at about 16,500 gallons. If you would like to double check there is a calculation page here.
 Reply


?     Asked on 5/23/2017by Steve

What's the chlorine output for a 24 hr period at the lowest & highest settings?
 Reply

A  Answered on 5/26/2017 by InyoPools Product Specialist Patrick P.

Hi Steve, At the highest setting the chlorine output is 2.12 Lbs. over 24 hours and at the lowest setting the chlorine output is .21 lbs. over 24 hours.
 Reply


?     Asked on 5/27/2017by Ken

I presently have a Uniclor (Sophisticated System Inc.) It uses salt pellets in the Tub with a Anode with an a specific amp. running thru it. This unit has a Ventura on the return of water line causing a vacuum . This pulls chlorine gas into the pull when the pump is running. I've had this system on my pool for about 15 years. I've replaced the system one already due to wear and tear. Monthly filling the salt pellet reservoir and maintaining the proper acid balance .Do you have suggestions?
 Reply

A  Answered on 5/31/2017 by InyoPools Product Specialist Lennox H.

Hi, Ken. That type of chlorine generator is no longer available, You will have to place it with the current style generator which converts the salt into chlorine as it passes through the cell.
 Reply


?     Asked on 5/27/2017by Robert Keith Surles

How much salt do I need to put in a 18600 gallon pool that has no salt in it to start with?
 Reply

A  Answered on 5/28/2017 by InyoPools Product Specialist Lennox H.

Hi, Robert. Your water will have some trace of salt in it, you're never starting at 0. I would recommend having your water tested at your local pool store to determine how much salt is needed to get the generator operational.
 Reply


?     Asked on 5/27/2017by R. KeithSurles

My Pool is Oval 33 x 16 x average 6' x 6.7. I calculate 21225.6 gallons. How many ponds of salt do I need to start with? I have no salt in my pool now. "Please disregard the question that I sent earlier."
 Reply

A  Answered on 5/27/2017 by InyoPools Product Specialist Patrick P.

You would require 600 lbs. of salt to bring your pool up to the suggested 3,500 PPM of salt needed to operate a salt chlorine generator.
 Reply


?     Asked on 5/28/2017by Mitch

I purchased and installed this 40,000 gal system. I have a variable speed pump and a DE filter. I keep getting a "low salt" light and a "check cell" light. I had my water tested by a professional pool store twice and my salt level is 3500ppm. I'm not sure if this is occuring when my pump is running at a low RPM (1700). Is there a minimun flow rate for this system to operate? And should these "lights" correct themselves? I have been having to manually rest the system. Thanks, Mitch
 Reply

A  Answered on 6/1/2017 by InyoPools Product Specialist Lennox H.

Hi, Mitch. This unit requires a flow rate of 15-20 GPM. The system will display the salt level, scroll through the diagnostic to make sure that you're getting the correct cell current, amps and instant salinity readings provided in the PureLine Crystal Pure 3.0 Owner's Manual.
 Reply


?     Asked on 6/3/2017by steve nelson

so the purely pool salt system 40,000 will not ship until June 15th ?
 Reply

A  Answered on 6/4/2017 by InyoPools Product Specialist Patrick P.

That is correct the current ship date is June 15th, 2017.
 Reply


?     Asked on 6/6/2017by Carol

We are replacing our 12 year old 30 x 52 above ground pool. The filter is Hayward extreme with 1.5 pump. What would the start up price be to go salt?
 Reply

A  Answered on 6/11/2017 by InyoPools Product Specialist Patrick P.

Hi Carol, You would need the PL7700 salt system at $599 and then roughly $100 of salt for start up.
 Reply


?     Asked on 6/10/2017by Lance

How many amps for this system. Current pump is 110v. 9.4 amps. Trying to make sure I have proper service to power all safely.
 Reply

A  Answered on 6/17/2017 by InyoPools Product Specialist Michelle B.

Hi, Lance. This system at 100% output uses 7.80 amps.
 Reply


?     Asked on 6/19/2017by HT Jordan

We have an old SS Nautilus D.E. tank filter. (c.1990) Vinyl liner, 30k gal. I'm considering converting from chlorine pucks to salt. Will this affect the vinyl liner or the SS tank filter?
 Reply

A  Answered on 6/19/2017 by InyoPools Product Specialist Patrick P.

Hi HT, this would not effect the liner, but I would suggest a Sacrificial Anode to protect the steel filter tank. Here is a Video Explaining Sacrificial Anodes.
 Reply


?     Asked on 7/1/2017by Inyo Visitor

The no Flow light is on all the time. The Cell is clean. The water still goes through it. does the Cell still operate?
 Reply

A  Answered on 7/2/2017 by InyoPools Product Specialist Alex V.

Hello, If the no flow light is on, the system will not generate. The no flow light can be triggered by a dirty or clogged filter. Have you tried backwashing/cleaning the filter? 
 Reply


?     Asked on 7/4/2017by John

Does water flow direction in cell matter for pureline PL7700? I am aware of flow switch direction.
 Reply

A  Answered on 7/4/2017 by InyoPools Product Specialist Alex V.

John, The directions of the salt cell does not matter. As long as the flow switch is installed correctly, the system will operate. 
 Reply


?     Asked on 7/16/2017by Danny

There was a yellow notecard with my system when I installed it yesterday that says the correct cell size must be selected upon start-up, or in the user menu. I see nothing in the user guide or menu that allows me to select this. The system is generating but I want to make sure the correct cell is selected as noted on this card. How do I do this?
 Reply

A  Answered on 7/19/2017 by InyoPools Product Specialist Alex V.

Danny, To view the cell size, you can press the diagnostic button 8 times from the default display. For the PL7700, the cell size should be F15. To change the cell size, while you're on the cell size screen, you would move the switch to super chlorinate then back to auto. You would repeat this process until the unit shows the correct cell size. 
 Reply


?     Asked on 7/23/2017by xbombero

Does it make a difference how the chlorine cell is installed (hump up or down) Don
 Reply

A  Answered on 7/23/2017 by InyoPools Product Specialist Alex V.

Xbombero, It does not make a difference as log and the flow switch is installed properly, the system will work fine. 
 Reply


?     Asked on 7/24/2017by Don

Most of my customers use intermatic T104M time clocks am I correct that I just need to wire the unit to the two LOAD connections on the T104M
 Reply

A  Answered on 7/25/2017 by InyoPools Product Specialist Lennox H.

Hi, Don. Yes, that is correct. You'll need to follow the 230 volt wiring diagram that is in the PureLine Crystal Pure 3.0 Owner's Manual
 Reply


?     Asked on 7/29/2017by Igor Shchupak

I have 2 light up : Check sault and check cell, what does it mean?
 Reply

A  Answered on 7/30/2017 by InyoPools Product Specialist Alex V.

Igor, It can mean several things. I would first check to make sure the board is wired for the correct voltage. Next, I would recommend testing the water for the actual salt level vs what the board is reading. 
 Reply


?     Asked on 8/7/2017by David

do you sell a salt cell stand? Does your cell fit the Haysard cell stand?
 Reply

A  Answered on 8/8/2017 by InyoPools Product Specialist Lennox H.

Hi, David. We do not have a cleaning stand for the Pureline cell, the Hayward cleaning stand will not fit the Pureline cell. 
 Reply


?     Asked on 8/17/2017by Rex

All set up and working, but what do the numbers mean when you're just running auto, the digits show 2.1 what does this represent?
 Reply

A  Answered on 8/17/2017 by InyoPools Product Specialist Andy O.

Hello Rex- The 2.1 on your SWG display would stand for the current PPM of salt in the pool. Meaning you would have 2100 ppm of salt.
 Reply


?     Asked on 9/17/2017by Paul Cihy

I have a Nature Soft system on my pool. I was told that the controller is bad and should be replaced. Is this system compatible with the Nature Soft or the Hayward system?
 Reply

A  Answered on 9/18/2017 by InyoPools Product Specialist Lennox H.

Hi, Paul Cihy. This Crystal Pure SWG can be used to replace a Hayward or Nature Soft system. 
 Reply


?     Asked on 1/16/2018by Inyo Visitor

Wanting to covert our above ground pool to salt water. Would this work? Does it matter if it's above or in ground?
 Reply

A  Answered on 1/17/2018 by InyoPools Product Specialist Lennox H.

Hi. This unit can be used to chlorinate an above ground or inground pool, the installation will have to be done as specified in the PureLine Crystal Pure 3.0 Owner's Manual
 Reply


?     Asked on 1/31/2018by jim

Thinking about converting to salt system, I've heard the cells only last about 4-5 years before needing replaced? i have a variable speed pump and run my pool 18 hours during the summer, since i run my pump twice as long as most does that mean the cell only last 2 years??
 Reply

A  Answered on 2/1/2018 by InyoPools Product Specialist Patrick P.

Hi Jim, Thanks for the question. When you set up your salt system there is chlorine output selector that you will set, this ranges from 0% - 100%. Normally this can be set around 30% - 50% to maintain your pool. This means that if you ran your pump 18 hrs. per day and if the chlorine output selector was set at 50% then you would running the cell for 9 hrs. per day during the summer. You probably could get by with running the cell at a lower chlorine output level than 50% which means it would prolong the life of the cell. The PL7700 has 7,000 hr. cell life with a 2 year warranty and the PL7707 Crystal Pure Heavy Duty has a 10,000 hr. cell life with a 3 year warranty.
 Reply


?     Asked on 2/3/2018by barry

40000 k can this salt system be plugged in an outlet 120v or when you say hardwired does that mean a wire from the unit to electrical panel also flow sensor in the cell or further down on pipe. have a aqua pure system 1400 now needs to be replaced. wondering how much extra work to switch over
 Reply

A  Answered on 2/4/2018 by InyoPools Product Specialist Patrick P.

Hi Barry, Yes the Crystal Pure Salt System can be plugged into a standard 115V outlet. You would just need to purchase this 115V Cord With 3 Prong Plug which would be attached to the salt system power supply.
 Reply


?     Asked on 2/17/2018by heat

My pump motor is a vGreen 165 variable speed motor from century. It is connected to a timer, but the timer is on all the time now (basically a switch at this point) and the program on the pump controls the speed and run-time. So while the 240v circuit is hot all the time, the pump only really runs 8 hours a day. If I connect the PL7700 salt chlorine generator to the timer it would be powered 24 hours a day, but would only have water flow 8 hours a day. Will this type of install work?
 Reply

A  Answered on 2/17/2018 by InyoPools Product Specialist Patrick P.

Hi Heat, Yes this set up would work just fine. You will set your chlorine output on the salt system and then the salt system will only produce chlorine when the flow switch in the salt cell senses that water is flowing through the salt cell.
 Reply


?     Asked on 2/18/2018by Billy Bargagliotti

I have an inground pool at approximately 38,000 gallons. Salt systems? I do not see a barrel of container for the salt supply Do I just broadcast salt on the pool like Cl shock? If salt is Na and Cl and the cell disassociates them, where does the Sodium go. Did I read right that to start up the system I would have to add 500 lbs, or am I confused?
 Reply

A  Answered on 2/18/2018 by InyoPools Product Specialist Patrick P.

Hi Billy, Thanks for the question! You are correct at startup you would broadcast salt into the pool so no barrel is used. The Na and CL are separated when they go through the salt cell which makes the chlorine but after they go through the cell they are rejoined. For a pool your size you would be looking at roughly 900 lbs. of salt at startup. We put together a good Video Showing How a Salt System Works which you should find helpful.
 Reply


?     Asked on 2/24/2018by Phil

I read that this unit does not have a cleaning stand. How do you do the acid clean? Thanks
 Reply

A  Answered on 2/24/2018 by InyoPools Product Specialist Patrick P.

Hi Phil, We would suggest using this Salt Cell Cleaning Stand to clean the PL7700 salt cell.
 Reply


?     Asked on 2/25/2018by Al

My pool is about 10,000 gals Would the system for a 40,000 gal pool work
 Reply

A  Answered on 2/25/2018 by InyoPools Product Specialist Patrick P.

Hi Al, yes you could use the 40,000 gallon unit even if your pool is only 10,000 gallons. An oversized salt system is a good thing since you will have the ability to really crank up the chlorine production if you need to. The other main benefit is you will get a much longer life out of your salt cell as you will be running the system at a lower percentage output then a larger pool, meaning longer cell life.
 Reply


?     Asked on 3/3/2018by Pat

Can the Salt cell and flow switch be installed on and angle or vertically- or does it have to be level?
 Reply

A  Answered on 3/3/2018 by InyoPools Product Specialist Patrick P.

Hi Pat, Yes the Salt cell and flow switch be installed at an angle or vertically.
 Reply


?     Asked on 3/4/2018by Laz

What is the maximum gallons of chlorine that will be produced from each unit?
 Reply

A  Answered on 3/4/2018 by InyoPools Product Specialist Patrick P.

Hi Laz, The chlorine production is measured in pounds (lbs.) of chlorine per day. And here are those ratings for each unit PL7701 (20,000 gallon unit) = 1.06 lbs. chlorine per day, PL7700 (40,000 gallon unit) = 2.1 lbs. chlorine per day and PL7703 (60,000 gallon unit)  = 3.18 lbs. chlorine per day.
 Reply


?     Asked on 3/8/2018by Inyo Visitor

How much salt do I use for a 10K pool and would the PL7700 be too much or can it be programed for a 10K pool
 Reply

A  Answered on 3/8/2018 by InyoPools Product Specialist Kevin G.

Hello, this cell would be fine to use in your pool. The larger the cell is compared to the size of the pool will get you more life out of the cell compared to using a cell that is approximately the same size of your pool.  In regards to programming the cell, it can not be programmed down to the size of your 10,000-gallon pool. 
 Reply


?     Asked on 3/19/2018by Mendi

Will this work on above ground pools alone with in ground?
 Reply

A  Answered on 3/20/2018 by InyoPools Product Specialist Hector F.

You can use these systems on either above ground or in-ground pools. 
 Reply


?     Asked on 3/29/2018by Alex

Does this product come with the needed power cable wiring in order to wire it into the timer for power?
 Reply

A  Answered on 3/29/2018 by InyoPools Product Specialist Lennox H.

Hi, Alex. A power cord is not included with these units. You will have to run power whip to the unit from your timer. 
 Reply


?     Asked on 4/3/2018by Inyo Visitor

Will this replace hayward AQR15, and will the plumbing match?
 Reply

A  Answered on 4/3/2018 by InyoPools Product Specialist Lennox H.

Hi. Yes, it can. However, the plumbing will not match exactly. 
 Reply


?     Asked on 4/6/2018by Inyo Visitor

My pool is 25000 gal. Which unit should I use? Is the 20000 gal. unit sufficient? Can the 40000 gal.system turned down to accommodate my size?
 Reply

A  Answered on 4/7/2018 by InyoPools Product Specialist Patrick P.

Hi, For a 25,000 gallon pool we would suggest the 40,000 gallon system as you can dial it down to a lower chlorine output. This means you will get much longer life out of your salt cell but you always have the ability to really crank up the chlorine production if for some reason you get an algae bloom or have some other demanding conditions that arise.
 Reply


?     Asked on 4/7/2018by Roger

What is the electrical usage in watts across the range of salt output settings? For a 15,000 gallon pool and the pump running 8 hours per day, do I have to multiply my required salt output by 3 to get the effective minimum required salt system and then add an additional factor to gain some margin?
 Reply

A  Answered on 4/13/2018 by InyoPools Product Specialist Parker B.

When in use the salt cell is generating chlorine, the average amperage is between 21 and 27 amps, and the voltage typically falls between 2.5 and 7.8 volts. Wattage can be found by multiplying these two values, so on the high end you're looking at about 211 watts.
 Reply


?     Asked on 4/9/2018by Tom

How is the unit powered? Does it have to be connected to the switchbox I have already or, does it have a standard A/C plug?
 Reply

A  Answered on 4/10/2018 by InyoPools Product Specialist Joe S.

This unit would be a dual voltage. It can be wired to a 110 or 220 power supply. In the manual page 19 will show you the steps to wire this unit. 
 Reply


?     Asked on 4/10/2018by Tom

The manual shows installation where the pool pumps have timers. Do I have to have a timer?
 Reply

A  Answered on 4/10/2018 by InyoPools Product Specialist Kevin G.

Hello, this does not need a timer. 
 Reply


?     Asked on 4/10/2018by Inyo Visitor

I have a 35,000 gallon pool. I run my pump on a timer and I understand that this unit only generates chlorine while the pump is running. How long would the pump typically need to run each day to generate enough chlorine?
 Reply

A  Answered on 4/11/2018 by InyoPools Product Specialist Megan C.

The amount of circulation will vary depending on the use, the gallons of the pool, and environmental situations. Typically, single speed pumps operate 6-12 hours, if dual-speed or variable-speed they may operate up to 24-hours per day. The control dial on the salt system ranges from 0-100 or 0-10. The dial is controlling the number of hours it is producing chlorine. If the pump is operating 8-hours per day, with the dial at 5 or 50% the system is generating chlorine, 4-hours during that cycle. The chlorine test will allow you to adjust the output of chlorine accordingly or adjusting other areas of the chemistry as needed. How Long Should I Run My Pool Pump?
 Reply


?     Asked on 4/13/2018by Peter

I want to convert my pool to salt water with the PL770 system. The main motive is to reduce the maintenance requirements (I'm my own pool guy) and was thinking about a pH controller as well. I searched your site and it was very confusing as some of them seemed to be integrated into the salt water controller. What pH control system would you recommend to go with the PL770 salt water system?
 Reply

A  Answered on 4/13/2018 by InyoPools Product Specialist Patrick P.

Hi Peter, Sorry for any confusion on the website. On my pool I have the Crystal Pure Salt System and I have tested a few different pH systems. What I have landed on and that I like the best is going with something simple like this 15 Gallon Stenner Tank with Acid Pump on this system you set the output on the pump to dose a certain amount of pH to the pool per day for example .3 gallons acid per day. Previously I had an expensive controller which would actually test the pH and then dose the acid based on the pH reading but I had quite a few problems with this system as the probes never read accurately thus under dosing or over dosing the pool. The system that tested the water was really expensive in the $2,000 range and eventually, the controller got fried from a lightning strike. After the controller went out I purchased the basic Stenner System and I am much happier with it.
 Reply


?     Asked on 4/15/2018by Michel

What is the daily electricity consumption in KWatt for the 40,000 gallon unit?
 Reply

A  Answered on 4/15/2018 by InyoPools Product Specialist Patrick P.

Hi Michel, When in use the salt cell is generating chlorine, the average amperage is between 21 and 27 amps, and the voltage typically falls between 2.5 and 7.8 volts. Wattage can be found by multiplying these two values, so on the low end you're looking at about 53 watts and on the high end you're looking at about 211 watts. These number vary because if you run the system at 10% chlorine output the wattage is lower vs. running the system at 100% chlorine output. Based on the #'s above if you ran the system 4 hours per day you are looking between .21 to .84 killowatt hours per day. I hope this helps.
 Reply


?     Asked on 4/15/2018by Al

Do I have to do anything after a rain srorm
 Reply

A  Answered on 4/18/2018 by InyoPools Product Specialist Lennox H.

Hi, Al. Normally you would super chlorinate the pool. You can use this system or manual add shock to the pool. 
 Reply


?     Asked on 4/18/2018by Inyo Visitor

Is there anyway to hook one of these units up to a fireman’s switch so the chlorinating stops 15 mins prior to the pump shutting off?
 Reply

A  Answered on 4/20/2018 by InyoPools Product Specialist Patrick P.

Hi, I reached out to our Intermatic Sales Rep. about your question as Intermatic manufacturers the Firemans Switch. Intermatic stated the following "If the fireman is wired high voltage (NOT LOW) they could but they need to pay attention to the phasing.  The SCG and heater should come off the same breaker". I hope this helps, if you have any additional questions don't hesitate to ask.
 Reply


?     Asked on 4/19/2018by John

This states you can use flex hose. However I don't see it would work. What would support the generator? And the flow valve ?
 Reply

A  Answered on 4/20/2018 by InyoPools Product Specialist Alex V.

John, The power center would be mounted to a wall. The plumbing, including the salt cell and flow switch can either be flex pvc or hard pvc. 
 Reply


?     Asked on 4/22/2018by Vic S

My pool heater water runs through a copper heating coil. If I convert pool to salt, will salt corrode the heater coil ?
 Reply

A  Answered on 4/23/2018 by InyoPools Product Specialist Patrick P.

Hi Vic, Many people with a copper heat exchangers use salt with no problem. I have had a salt system with a copper heater exchanger on my pool for 7 years without issue. However a good security policy would be to go with a Sacrificial Zinc Anode The zinc anode sacrifices itself so it takes on any corrosion and not the heat exchanger or any other pool equipment.
 Reply


?     Asked on 4/24/2018by Inyo Visitor

Other than the warranty, what is the difference between the Crystal Pure Salt System and the Crystal Pure Heavy Duty Salt System? Thanks for your help.
 Reply

A  Answered on 4/24/2018 by InyoPools Product Specialist Patrick P.

The Heavy duty is the same system as the standard but with two main advantages...1. The warranty is 3 year on the Heavy Duty Vs. 2 years on the Standard 2. The cell life on the Heavy Duty is 10,000 hrs. Vs. 7,000 hrs. on the Standard. The extra lifespan on the heavy duty salt cell is due to more Ruthenium coating on the cell plates. Cell life works as follows, say you run your pump 8 hours per day and you set your Crystal Pure to 50% chlorine output then the cell will be running for 4 hrs. per day, thus using up 4 hrs. of cell life per day in this example.
 Reply


?     Asked on 4/25/2018by Harold Mathews

I do want to try this system, I am going on vacation Saturday will be back in a few days. I do have a lot of shade and trees, will this be a problem? And let me know what the downside to this system is.and a diagram how to install it,and what parts it will take to install.
 Reply

A  Answered on 4/25/2018 by InyoPools Product Specialist Lennox H.

Hi, Harold. A lot of shade and trees will not be a problem. There is no downside to this unit that I can think of. For installation info you can reference the  PureLine Crystal Pure 3.0 Owner's Manual.  
 Reply


?     Asked on 5/2/2018by Inyo Visitor

Just bought this for my above ground. I was wondering what size adapters/pipe I would need to make this work. I have the regular 1.5 hoses right now.
 Reply

A  Answered on 5/2/2018 by InyoPools Product Specialist Hector F.

You may want to consider hard PVC but can use something like part number 7153-0 which reduces 2 inch to 1.5 inch line. 
 Reply


?     Asked on 5/7/2018by Jeff

What should I do with the in line chlorinator (tablets)? Can I just leave it there and not fill it anymore?
 Reply

A  Answered on 5/7/2018 by InyoPools Product Specialist Patrick P.

Hi Jeff, Yes you could leave the chlorinator in-line and not fill it anymore, this would allow you to have the chlorinator for any emergencies. The other option would be to remove the chlorinator as some chlorinators like the Hayward really have the plumbing reduce down when water goes through the chlorinator which can put more stress on your pump and affect your flow rate.
 Reply


?     Asked on 5/7/2018by Steven Jennings

My pool is only 13000 gal but the 40000 gal salt system unit is the same sale price as 20000 gal unit. Will the 40000 gal unit be overkill. Is this too much? Any issues? Should I only consider the 20000 gal unit?
 Reply

A  Answered on 5/7/2018 by InyoPools Product Specialist Lennox H.

Hi, Steven. The 40K system will not be overkill for a 13K gallon pool. The 40K system will operate more efficiently. 
 Reply


?     Asked on 5/7/2018by MIke

what is the length of the pureline 40K filter. Also when I went to the local pool store they told me it would be 2.5k installed. Is pureline top of the line? I will be putting it in myself.
 Reply

A  Answered on 5/8/2018 by InyoPools Product Specialist Lennox H.

Hi, Mike. If you're referring to the cell, it's 13-3/8" in length. I would not consider the Crystal Pure system, top of the line because there are more advanced systems on the market. This would be considered an entry-level system, a basic chlorine generator. 
 Reply


?     Asked on 5/14/2018by james

why does my system read 2600 ppm when pool store test reads 3600 ppm system says low salt
 Reply

A  Answered on 5/16/2018 by InyoPools Product Specialist Alex V.

James, A salt system will give you a running average of the salt reading so it will never be an exact match to the reading you would get from a salt test. If the reading is lower than what you are testing, please double check that the cell size programmed to the board is correct. The PL7700 should be programmed to read F15. 
 Reply


?     Asked on 5/17/2018by Inyo Visitor

Why the two choices in voltage? Which is most preferred?
 Reply

A  Answered on 5/18/2018 by InyoPools Product Specialist Patrick P.

We offer the PL7700 Crystal Pure Salt System to be wired either 115V or 230V as some pool equipment pads have 115V electrical service run to it, while others have 230V service run to it. To be clear you do not need to purchase a separate model for 115v and a separate model for 230V, the PL7700 can be wired for either 115V or 230V. There really is not a preference on 115v vs. 230v it is more a matter of which service you currently have run to the pool equipment. Many times people will wire the salt system into there pump timer, so in this scenario you would need to wire the salt system to the same voltage as your pump.
 Reply


?     Asked on 5/18/2018by Inyo Visitor

should my sait system and my pump be wired to the same timer or can I leave the salt system on when the pump is not running
 Reply

A  Answered on 5/19/2018 by InyoPools Product Specialist Lennox H.

Hi. Yes, you can have this system and your pump wired together. If not and they're wired separately, the system will begin generating chlorine when water flow is detected. 
 Reply


?     Asked on 5/19/2018by barry

can i put salt system on the same timer as the pump or can i leave it on circuit by its self that stays on all the time
 Reply

A  Answered on 5/19/2018 by InyoPools Product Specialist Patrick P.

Hi Barry, Either method would be acceptable and would work fine.
 Reply


?     Asked on 5/25/2018by Jim

Would the PL7700 be a drop-in replacement for my Pentair Rainbow 320 in-line chlorine feeder, or would I have to remove the 320 and re-plumb to install the PL7700?
 Reply

A  Answered on 5/25/2018 by InyoPools Product Specialist Patrick P.

Hi Jim, We would suggest removing the 320 Chlorinator and putting the PL7700 Salt cell in its place. You will need at least 22 inches of space to accommodate the salt cell, unions and flow switch.
 Reply


?     Asked on 5/27/2018by Georgio

Can the electrical box be mounted outside where the pool pump is? The pump and sand filter and equipment is not covered from the sun and rain. Also, is it left outside for the winter? Do people wire & unwire the entire control box for each summer season?
 Reply

A  Answered on 5/28/2018 by InyoPools Product Specialist Patrick P.

Hi Georgio, This salt system is designed to be outside and weatherproof for the winter so you don't need to bring the power supply inside for the winter.
 Reply


?     Asked on 6/2/2018by Rob Hartline

Is the Pureline salt chlorinator U.L. listed?
 Reply

A  Answered on 6/3/2018 by InyoPools Product Specialist Patrick P.

Hi Rob, Yes it is ETL List to the UL standard for salt pool chlorinators.
 Reply


?     Asked on 6/6/2018by Bruce Clemens

How long should I expect my new Hayward GLX-Cell-15-W Turbo Cell Salt Chlorination Cell to last in my middle sized in ground home pool before it needs replacement? 3 years? More? Less? Can it be recharged/refilled without replacement? Thank you.
 Reply

A  Answered on 6/6/2018 by InyoPools Product Specialist Hector F.

The cell life expectancy does vary depending on usage, chemistry, and model. On the average, they last approximately 3-5 years. There are some that are only under warranty for 1 year hence having a short life span. To determine which model yours is you will need to locate the serial number on the cell and advise us or contact Hayward so they can confirm for you. 
 Reply


?     Asked on 6/9/2018by Inyo Visitor

Hello, I wanna to install this system by my self, Please left me know about the instruction. Thank you Ihab
 Reply

A  Answered on 6/10/2018 by InyoPools Product Specialist Lennox H.

Hi. You can checkout Inyo's How To Install a Crystal Pure Salt Chlorine Generator guide for instructions. 
 Reply


?     Asked on 6/14/2018by Ed

Can the salt cell be installed vertically?
 Reply

A  Answered on 6/14/2018 by InyoPools Product Specialist Andy O.

Hello Ed- The Pool Salt System 40,000 Gallons - PL7700 cell can be installed vertically.
 Reply


?     Asked on 6/17/2018by Inyo Visitor

want to install a 2605 variable pump should I install a timer with the pl 7770 chlorinator the pool is only 7500 gal
 Reply

A  Answered on 6/18/2018 by InyoPools Product Specialist Patrick P.

Hi Nigel, Yes we would suggest installing this 240V Pool Pump Timer when installing the PL2605 Pureline Prime Variable Speed Pump with the PL7700 Crystal Pure Salt Chlorine Generator.
 Reply


?     Asked on 6/21/2018by Mark

My entire pool is plumbed with 1.5 inch plumbing. What are the size of the junctions on the salt cell for the 40,000 gallon system, and is there a problem stepping it down to make it fit if needed? Thank you.
 Reply

A  Answered on 6/21/2018 by InyoPools Product Specialist Lennox H.

Hi, Mark. This unit can be adapted to use 1-1/2" pvc without causing an issue. 
 Reply


?     Asked on 7/2/2018by bob

can I use this system on a 4000 gal inground swim spa. if not what could I use ?
 Reply

A  Answered on 7/2/2018 by InyoPools Product Specialist Hector F.

Due to the swim spa size, I would not recommend anything larger than a model PL7701
 Reply


?     Asked on 7/5/2018by Rob

Can the flow sensor be mounted at a angel as long as the return flow is the correct direction?
 Reply

A  Answered on 7/5/2018 by InyoPools Product Specialist Lennox H.

Hi, Rob. The Flow Switch cannot be installed at an angle. 
 Reply


?     Asked on 7/22/2018by Justin

My pool is close to 45k gallons. Will this unit be undersized for my pool?
 Reply

A  Answered on 7/22/2018 by InyoPools Product Specialist Lennox H.

Hi, Justin. Yes, this system will still be undersized for your pool. I will recommend the Crystal Pure Salt System 60K - PL7703.   
 Reply


?     Asked on 7/31/2018by Nigel

Hi do I need to timer for the pl7700 I purchased a pl2605
 Reply

A  Answered on 7/31/2018 by InyoPools Product Specialist Lennox H.

Hi, Nigel. Yes, I would recommend a T104 Intermatic Timer to operate both the PL2605 and the PL7700. 
 Reply


?     Asked on 8/31/2018by FRANK PARASMO

do you need different size chlorine generating electrolysis cells for different size pools?
 Reply

A  Answered on 8/31/2018 by InyoPools Product Specialist Lennox H.

Hi, Frank. Yes, the cell size will be based on your pool size. You always want to go higher than your pool size to prevent the system from over working. 
 Reply


?     Asked on 9/30/2018by GEORGE

Can a salt system be used with a stainless filter tank?
 Reply

A  Answered on 10/9/2018 by InyoPools Product Specialist Joe S.

Fourth, salt can be corrosive to pool equipment and some types of stone decks.  It is important to maintain proper salt levels and consider “salt friendly” pool gear.  There are rails, ladders and diving boards designed to be resistant to corrosion.  Lights with plastic face rings instead of stainless steel are advisable as well as heaters with cupro nickel (instead of copper) heat exchangers and to add an Anode.
 Reply


?     Asked on 1/16/2019by Rickie D Dull

Can this be used with an above ground pool 15x30 and a hayward heat pump hp21254T?
 Reply

A  Answered on 1/17/2019 by InyoPools Product Specialist Lennox H.

Hi, Rickie. Yes, it can. You will have to have the unit hard plumbed and installed as specified. 
 Reply


?     Asked on 2/18/2019by Dan

I have a Hayward Swimpure 40,000 gal system and the panel seems to have died. It shows my salt level, but the other lights have gone dead. The cell was replaced recently with a generic replacement. This Pureline system appears to have the same cell and plug configuration as my existing system. If I purchase this system will my existing cell be compatible with this system, or should I discard/recycle that cell?
 Reply

A  Answered on 2/18/2019 by InyoPools Product Specialist Hector F.

If the Aquarite cell is T3/T9/T15 then any of those cells can fit with this Pureline Crystal Pure salt system control box. Will just need to change cell type to T3/T9/T15 within the PureLine Crystal Pure power supply. Originally we posted that you could not use your AquaRite cell on the PureLine power center but that information was incorrect.
 Reply


A  Answered on 2/21/2019 by Product Owner

Please see original answer as it has been modified as your Hayward salt cell can be used on the PureLine Crystal Pure Salt System
 Reply


?     Asked on 2/19/2019by jenice

we are converting to a salt system pl7700 our pool is 33000 gal will this system for 40000 be enough
 Reply

A  Answered on 2/19/2019 by InyoPools Product Specialist Lennox H.

Hi, Jenice. Yes, this system will be sufficient; however, the 60,000 systems will be better for the long haul. 
 Reply


?     Asked on 2/23/2019by Chris

I have a agualink is the wiring on the PL7700 the same as the aquarite.
 Reply

A  Answered on 2/24/2019 by InyoPools Product Specialist Lennox H.

Hi, Chris. The Crystal Pure systems are not compatible with pool automation systems. 
 Reply


?     Asked on 2/27/2019by Mary McGrath

I have a CircuPool rj45. I replaced salt cell last season. It still wouldn’t produce salt. Would this be compatible or should I go up to 60000.
 Reply

A  Answered on 2/27/2019 by InyoPools Product Specialist Lennox H.

Hi, Mary. I will need to know how many gallons of water is in your pool.
 Reply


?     Asked on 3/7/2019by Narciso

I have a 35,000 gallon in ground pool. Will this unit be big enough or should I go with the PL7701? Thanks
 Reply

A  Answered on 3/8/2019 by InyoPools Product Specialist Hector F.

For that size swimming pool, we would recommend either a PL7703 OR PL7704
 Reply


?     Asked on 3/11/2019by Brian

Last year I bought a Hayward HeatPro heat pump (HP21404TC) and a Hayward cartridge filter for my 24,000ish gallon pool. Is this salt cell compatible with my new equipment? Also, I have a chrome ladder. Should I be worried about that corroding?
 Reply

A  Answered on 3/11/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, a salt system would be compatible with the heat pump and the ladder.
 Reply


?     Asked on 4/13/2019by GEORGE

I understand that the PL-7700 has a 2 year warranty. I have seen others that claim a 5 year warranty. I have a 23,000 gallon pool and my Hayward T-15 is 4 years old and needs to be replaced. What would the expected life expectancy be of the PL-7700 be with proper maintenance?
 Reply

A  Answered on 4/13/2019 by InyoPools Product Specialist Patrick P.

Hi George, the salt cell on the PL7700 has a 7,000 hour life. So if you run the cell at 50% and you run your pump 8 hours per day then you would be running your cell 4 hours per day. If you are in area of the country where you shut down the pool in the winter then you are looking at the following math pool open 6 months or 180 days x 4 hrs. per day or 720 hrs of cell run-time per year. So I would estimate at least 7-8 years for the cell. If you live in area where the cell is running year round then 365 days x 4 hrs. per day or 1,460 hrs. of cell runtime per year. So I would estimate 4-5 years in that scenario.
 Reply


?     Asked on 4/15/2019by GEORGE

My Hayward system has an inline element that wires separately to the control panel. I am wanting to change over completely, to the PL-7700. Do I need this component? If not, should I be eliminating this from the system?
 Reply

A  Answered on 4/15/2019 by InyoPools Product Specialist Patrick P.

Hi George, Yes the PL7700 would be what you need. This is both the salt cell and the power supply. You would replace your Hayward power supply and salt cell with the Power Supply and salt cell that come with the PL7700.
 Reply


?     Asked on 4/18/2019by Audrey

I need to replace an existing system and am concerned that your part number is not compatible. Is that the manufacturer part number or the sellers part number?

 Reply

A  Answered on 4/18/2019 by InyoPools Product Specialist Lennox H.

Hi, Audrey. You can use this Pureline system as a replacement. It will not be a direct drop-in replacement, you will have to replumb this system in or use the AquaRite - AQR15 which will be a direct drop-in replacement.
 Reply


?     Asked on 4/26/2019by Lynn

I am having an in-ground pool installed, but have not started yet. I am acting as the General Contractor so I'm sourcing equipment myself. I have no pool experience unfortunately. My question is about a timer. I have a Pentair 1.5 hp variable speed pool pump with a built-in, programmable control pad that says it can be used to run a salt system. Will I still need a timer for the salt system or can I do without since the pump has a control pad?
 Reply

A  Answered on 4/27/2019 by InyoPools Product Specialist Patrick P.

Hi Lynn, You would not need a timer. The way I have mine set up is that the power supply for the Crystal Pure is on all the time. The salt system has a flow switch so it will only be generating chlorine when the pump is on and activating the flow switch.
 Reply


?     Asked on 4/29/2019by Tony

Looking to replace my pentagram ic40 as the cell went out. Hence looking for a reliable and inexpensive replacement system. What system do you recommend that if the cell goes the replacement isn’t as expensive as almost the new unit. Thanks
 Reply

A  Answered on 4/30/2019 by InyoPools Product Specialist Patrick P.

Hi Tony, Our suggestion for a high-quality salt system at a reasonable price would be this PureLine Crystal Pure PL7700 salt system. The current price on the Replacement Salt Cell for the Crystal Pure PL7700 is $399. We recently came out with an After Market Replacement Salt Cell for the Pentair Intellichor IC40 which is currently $529
 Reply


?     Asked on 5/5/2019by Inyo Visitor

should I install a zinc anode along with the salt generator, or just put the zinc discs in the skimmer baskets?
 Reply

A  Answered on 5/5/2019 by InyoPools Product Specialist Hector F.

This is really a matter of preference. Some home owners prefer to plumb these in, and others prefer to merely place them in the skimmer basket. If you have plenty of room in your system plumbing lines, then I would recommend plumbing this in.  
 Reply


?     Asked on 5/6/2019by frank sellinger

no flow
 Reply

A  Answered on 5/8/2019 by InyoPools Product Specialist Lennox H.

Hi, Frank. Inspect the flow switch cable and or the switch to make sure it's not damaged. 
 Reply


?     Asked on 5/6/2019by frank sellinger

no flow
 Reply

A  Answered on 5/6/2019 by InyoPools Product Specialist Michelle B.

Hello, Is there anything I can help you with today?
 Reply


?     Asked on 5/8/2019by Ernesto

I have a PL7700 and I can not find how to set the Cell or recalibrate the salt level. I can't understand the values shown on the diagnostic screen. This system is replacing an Aqua Rite from Gold Line of the same 40K capacity. The manual that came with the system is a bit vague.
 Reply

A  Answered on 5/14/2019 by InyoPools Product Specialist Steve M.

Ernesto, you would follow the same steps for calibration as you would with the Aqua Rite. You can find this guide here.How To Recalibrate the Salt Level on a Hayward Aqua Rite, http://www.inyopools.com/HowToPage/how_to_recalibrate_the_salt_level_on_a_hayward_aqua_rite.aspx
 Reply

  • Commented on 6/22/2019 by Product Owner

    ... Contd from previous post Can you provide a specific video for re-calibration of your brand instead of pointing us to Aquarite - that would be helpful please. Thx David
     Reply

  • Commented on 6/22/2019 by Product Owner

    I tried to follow these simple steps and here is what i am seeing ; 1.Start with with pump on & SWG set to Auto OK 2.Move switch from auto to Off then to auto wait for 10 secs to hear a click-no click ? 3.Press the button 5 times and the display should reduce to desired salt - does not do that ! 4.Move switch from auto to Super Chlor then back to auto when i dot hat the PPM goes from 3000 to 3.0 and back contd ...
     Reply


?     Asked on 5/15/2019by hutch

can the salt cell be installed vertical
 Reply

A  Answered on 5/15/2019 by InyoPools Product Specialist Hector F.

Yes, these cells can be installed vertically. 
 Reply


?     Asked on 5/27/2019by Art

I currently have a jandy salt cell system that needs to be replaced, I have jandy pumps and jandy heater, will the aqua rite be compatible with jandy?
 Reply

A  Answered on 5/27/2019 by InyoPools Product Specialist Patrick P.

Hi Art, The Crystal Pure Salt System will work with the Jandy pumps and heaters. If you have a Jandy AquaLink Pool Automation System then you will not get readout on the AquaLink for the Crystal Pure. The Aqua Link will turn the Crystal Pure on and off but you will just not get salt readings on the indoor controller.
 Reply

  • Commented on 5/28/2019 by Product Owner

    Thank you for the fast reply
     Reply

    • Commented on 5/28/2019 by InyoPools Product Specialist Patrick P.

      You're Welcome Art!
       Reply


?     Asked on 5/28/2019by mike

is the PureLine PL7709 Pool Salt System 40,000 gallon a 240V or 110V system?
 Reply

A  Answered on 5/28/2019 by InyoPools Product Specialist Lennox H.

Hi, Mike. This system can be wired for 115 or 230 volts. 
 Reply


?     Asked on 6/8/2019by Josh Sparkman

I just installed this system, I’ve noticed when I move the switch to super chlorinate, the led doesn’t light up.
 Reply

A  Answered on 6/10/2019 by PureLine

For Super chlorinate please move the black switch from auto to off then from off to auto then auto to on to see whether that works
 Reply

  • Commented on 6/9/2019 by Product Owner

    Thanks that worked
     Reply

    • Commented on 6/10/2019 by InyoPools Product Specialist Patrick P.

      Josh that's great!
       Reply


?     Asked on 6/8/2019by Chad Collins

I need to know what the number that is always displayed on my screen with the little arrow in the top left corner means!
 Reply

A  Answered on 6/8/2019 by InyoPools Product Specialist Lennox H.

Hi, Chad. That is the default salt reading. 
 Reply


?     Asked on 6/9/2019by Brian Droddy

Which direction should this SCG be installed? The owner's manual and your onlone installation instructions aren't so clear. Water is flowing right to left.

 Reply

A  Answered on 6/9/2019 by InyoPools Product Specialist Patrick P.

Hi Brian, Thanks for the photos! The salt cell is designed to work in either orientation (i.e. it doesn't matter the direction of the cell), the flow switch also can be placed before or after the cell. The main thing is you want to make sure the water is flowing in the same direction as the arrow on the flow switch.
 Reply


?     Asked on 6/10/2019by Brian Droddy

So, I've had this SCG up and running on super chlorinate for the past 18 hours, but I still have no chlorine. How long should it take for this unit to generate the right amount of chlorine for a 20,000 gallon pool if you're starting from 0 ppm? Should I add a stabilized version of chlorine to get it within spec for the time being?
 Reply

A  Answered on 6/10/2019 by InyoPools Product Specialist Patrick P.

Hi Brian, Could you please take a test of your CYA and your salt level and post back those results to this thread.
 Reply

  • Commented on 6/10/2019 by Product Owner

    Salt level - 3700 CYA - 30 ppm I currently have instant conditioner on order and should be getting it in a few days. With the addition of what I have ordered, it should raise my CYA level up to 60ish.
     Reply

    • Commented on 6/10/2019 by InyoPools Product Specialist Patrick P.

      Hi Brian, I think your low CYA is the issue. CYA acts as a sunscreen for your pool as UV rays from the sunlight will consume your chlorine extremely quickly. We suggest that for salt pools that you keep your CYA at 70 PPM. If you are concerned that the system is not producing chlorine then you can set the SCG at 100% and then take a test right at one of your return jets and you should get a chlorine reading.
       Reply

      • Commented on 6/10/2019 by Product Owner

        Ok, so I took a measurement at the jet and I got a decent reading, approx. 1.4 ppm, so it appears to be working. We have had some sunny days so the low CYA level may be my issue. Should I consider adding a supplemental chlorine product to help with low chlorine until the conditioner gets here? Also, at a local pool store, a clerk told me that CYA levels above 30 ppm could be carcinogenic. I looked online but couldn't find anything to substantiate this. Do you know if there is any truth to that?
         Reply

        • Commented on 6/11/2019 by InyoPools Product Specialist Patrick P.

          Hi Brian, You may want to add some supplemental chlorine in the early evening just before sunset this way the chlorine should last and work overnight without the sunlight issue, but you may need to repeat this since the sun will burn off the chlorine in the day. If you do get some algae formation then we have a good Video on How to Clear a Green Pool you can use this method even if your pool just gets a little cloudy and not green. I have not heard anything about CYA levels above 30 PPM being a carcinogen.
           Reply


?     Asked on 6/12/2019by Inyo Visitor

What should super chlorinate setting be on. On/off/auto Thanks,
 Reply

A  Answered on 6/12/2019 by InyoPools Product Specialist Matt S.

When you have an abnormally high bather load, heavy rainfall, cloudy water conditions, or any other condition which requires that a large amount of purification be introduced, set the Main Switch in the SUPER CHLORINATE position. This electronically “super chlorinates” (shocks) the water for 24 hours (filter pump must be on during this time) or until the power has been turned off, whichever comes first. At the end of the super chlorination period, be sure to put the switch back into the AUTO position.
 Reply


?     Asked on 6/15/2019by Inyo Visitor

Hi, would it be possible to purchase the 40,000 gallon model now and then in a few years when I need to replace the salt cell, replace it with a 60,000 gallon salt cell while using the same control box?
 Reply

A  Answered on 6/15/2019 by InyoPools Product Specialist Lennox H.

Hi. Yes, you are able to interchange the different size cells using the same controller. 
 Reply


?     Asked on 6/22/2019by Calibrate Salt Level on Panel

How do i calibrate the salt level on the panel ? the Salt level on the panel does not match the levels i get with a salt strip tester. thanks
 Reply

A  Answered on 6/25/2019 by PureLine

You can follow these steps to recalibrate your salt level. The very first time you calibrate your system, the display will read “E000.” Once calibrated, the display will show “E***.” If you’ve recalibrated your system before, the display will show your last reading. For example, if it shows E800, then the last time we calibrated the system, you added 800 PPM into the pool. Move the Super Chlorinate switch to OFF. Hit the ‘Diagnostic’ button nine times until you find “E***” on the display board. Move the ‘Chlorine Output’ dial to 100% then down to 50%. The “E” should begin to flash. When you see the ‘E’ flashing, you can set the dial to 0%-50% or 50%-100%. Press the ‘Diagnostic’ button once to set. You are finished when you see “-AA.” This feature will only work with 2019 to present versions of this salt system.
 Reply


?     Asked on 6/24/2019by Martin Bennett

I have a Carvin Saniclear 40 chlorine generator that has a controller that looks very similar to the Pureline controller. Would the salt cells be compatible between the 2 systems?

 Reply

A  Answered on 6/24/2019 by InyoPools Product Specialist Patrick P.

Hi Martin, I'm sorry we have yet to test our cell on the Carvin system so at this time we are unsure if the PureLine cell is compatible with a Carvin Saniclear 40 chlorine generator.
 Reply


?     Asked on 6/29/2019by Brian Warehime

Going though the display on the box....my cell current has a negative number....is this correct?
 Reply

A  Answered on 6/29/2019 by InyoPools Product Specialist Lennox H.

Hi, Brian. You will get a negative cell current when the unit reverses polarity. 
 Reply

  • Commented on 7/12/2019 by Product Owner

    So a negative reading is normal? Does it reverse polarity to clean?? Is so what are the intervals? Thanks.
     Reply

  • Commented on 6/29/2019 by Product Owner

    ...does that mean I am producing chlorine or do I need to change anything?
     Reply


?     Asked on 7/1/2019by Rick

I want to replace my Aqualink Ei E35 system (died). Will this work ? Any changes req'd ? Additional equip needed ? It is an 18x36 inground with 2 HP VS Jandy pump and controller. Thanks

 Reply

A  Answered on 7/1/2019 by InyoPools Product Specialist Patrick P.

Hi Rick, The Crystal Pure Salt System would be a great replacement for your Aqualink Ei E35 system. The salt cell on the Crystal Pure is a little longer than the cell on the Polaris Ei so you will need about 22 inches to accommodate the salt cell unions and flow switch. 
 Reply


?     Asked on 7/12/2019by Ken Hughes

Hello, what is the difference between the salt display (salt concentration in Ppm) and the instant salinity found in the diagnostic display?? My unit reads 3400 in the display and 2700 in the diagnostic. Should I add more salt to bring the 2700 up?? Thanks.
 Reply

A  Answered on 7/18/2019 by InyoPools Product Specialist Lennox H.

Hi, Ken. The default reading is the salt reading as water flows through the cell which an approximation, the instant salinity reading is the true salt reading.  
 Reply


?     Asked on 7/12/2019by Paul

Does this system include the T-15 cell? If not would you please refer me to the Hayward system that does, Thanks
 Reply

A  Answered on 7/16/2019 by InyoPools Product Specialist Hector F.

The model Hayward salt system that comes with the T15 cell that we currently carry is the AQR15
 Reply


?     Asked on 7/16/2019by Eric McAlpine

Installed this system recently. Why are the readings on the panel all over the place? They are anywhere from 1800 to 4200 and I get 3600 every time with a drop kit.
 Reply

A  Answered on 7/16/2019 by InyoPools Product Specialist Hector F.

There can be a few reasons why the salt level readings may fluctuate after a new installation. One may be due to salt just being added to the pool still needing to both completely dissolve and recalibrate. Also if there is not enough flow getting to the cell it may affect the readings. Lastly, these systems could read up to 300 ppm from the actual water salt level. Please review these possibilities and give us a call if that does not resolve the issue. 
 Reply


?     Asked on 7/18/2019by Eric Camm

Can I install a 120V plug on the Crystal Pure and plug directly into an outlet? The system would always be powered but the flow switch should control when it runs?
 Reply

A  Answered on 7/18/2019 by InyoPools Product Specialist Lennox H.

Hi, Eric. Yes, you can install this system that way. 
 Reply


?     Asked on 7/22/2019by Michael

I have an Aqua-Rite (Goldline) Salt Generator System with T15 cell for up to 40,000 gallons. My pool is only 20,000 gallons. Is this system a good one to one replacement for the aqua rite system. could not find a model number questions: 1. is the wiring the same as the Aqua-Rite system? should I be able to do a one for one replacement of each electrical wiring? 2. is the control box the same size? Screws in the same location as the aqua rite? 3. is the cell the same size as the T15?
 Reply

A  Answered on 10/3/2019 by PureLine

Hello, Yes, you can replace your Aquarite T15 with the Pureline PL7700. While the power centers are not the same size, the cells are close in length. The wiring will be similar, however, please pay attention to how many jumpers are on your existing main pcb board. That will determine if you are running 230v or 115v. You will need to position the jumpers in the same configuration when you wire the PL7700.
 Reply


?     Asked on 7/23/2019by Jeff

I would like to replace my polaris autoclear system with this. Would this be a direct replacement for PVC in place or would it require modification? http://www.inyopools.com/pool_parts_polaris_autoclear.aspx
 Reply

A  Answered on 7/23/2019 by InyoPools Product Specialist Hector F.

This is not a drop in replacement for the Autoclear series. The Crystal Pure system has a longer cell. 
 Reply

  • Commented on 7/23/2019 by Product Owner

    is there a drop in replacement you can recommend?
     Reply

    • Commented on 7/25/2019 by InyoPools Product Specialist Hector F.

      We, unfortunately, do have a drop-in replacement for this model. 
       Reply


?     Asked on 7/24/2019by Alejandro Jimenez

I have a Pentair Intellichlor IC40 that has run it's course and was thinking of replacing it with this unit. Would it be a direct replacement or is there modifications required to the plumbing?
 Reply

A  Answered on 7/24/2019 by InyoPools Product Specialist Hector F.

This is not a drop-in replacement to the Intellichlor however, it has similar dimensions on the cell. 
 Reply


?     Asked on 7/31/2019by Eric Camm

Which direction does the salt cell go? Does the power cord side go towards the pool or the filter? I couldnt find this in the owner's manual.
 Reply

A  Answered on 7/31/2019 by InyoPools Product Specialist Steve M.

Eric, when plumbing the cell for the PureLine Pool Salt System 40,000 Gallons the cord would be closest to the filter. 
 Reply


?     Asked on 8/1/2019by Chuck Campbell

Just received my PL7700 where does the O rings go. I plan to reuse the same unions from my mineral springs , the mineral spring cell has built in o rings on the ends.
 Reply

A  Answered on 8/1/2019 by InyoPools Product Specialist Lennox H.

Hi, Chuck. The o-ring goes in the Tail Piece that the pvc pipe is plumbed to. 
 Reply


?     Asked on 8/3/2019by Tommy Doyle

I have an Aqua Plus. Will this system work as a plug and play for me?

 Reply

A  Answered on 8/6/2019 by InyoPools Product Specialist Joe S.

Hello Tommy, the Hayward system will not be able to read the Pureline software. 
 Reply


?     Asked on 8/10/2019by Mike M

Does the system have the ability to use other controls such as lights and timers?
 Reply

A  Answered on 8/18/2019 by InyoPools Product Specialist Michelle B.

Hello Mike, Unfortunately, this unit does not. This is just a salt system.
 Reply


?     Asked on 8/11/2019by Elaine Kensil

I have an AquaBlue salt system that is slowly dying. Will this be easy to replace my old system with?
 Reply

A  Answered on 9/19/2019 by InyoPools Product Specialist Hector F.

The Aquablue cells are shorter than the Crystal Pure cells by approximately an inch so using it would require some replumbing. I would say the difficulty level is moderate to difficult. 
 Reply


?     Asked on 8/11/2019by James Proniewych

When I check my pool salt level with test strip I am at 3500ppm although the PL7700 is displaying 4500ppm and flashing for high salt. I just installed this system two days ago.
 Reply

A  Answered on 8/19/2019 by InyoPools Product Specialist Lennox H.

Hi, James. Make sure that you have the correct cell size selected. 
 Reply

  • Commented on 8/19/2019 by Product Owner

    Yes that was the first thing I checked. This is my second control box I have as the first had a short on the board and would trip the breaker. I have had the water professionally tested as well and it aligns with the salt level of my test strip which is 1000ppm below what the control box is showing.
     Reply


?     Asked on 8/15/2019by mark

will this system replace the pentair chlorinator system ---meaning can i just unscrew the old and screw in the new? and do i need to plumb in the inline switch or is it needed . the pentair system doesent have a flow switch. if not can you suggest a salt system that is a replacement for the pentair. thanks
 Reply

A  Answered on 8/15/2019 by InyoPools Product Specialist Hector F.

These model systems are not drop in replacements for the Pentair Intellichlor salt system however the Pureline CrystalPure Max is. You can view those by clicking here and being directed to the page where they are listed. 
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?     Asked on 9/15/2019by Jp short

How do I file a warranty claim? Mine worked flawlessly for a month then quit.
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A  Answered on 9/17/2019 by InyoPools Product Specialist Hector F.

Please send in a few images of the installation of the system, water chemistry analysis results and all of the diagnostic readings to upload@inyopools.com so we can further review and advise of the next step in the claim. 
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?     Asked on 9/18/2019by Alton McCallum

I recently purchased and installed the PL7700. Just added salt to the pool and when I turned the unit on the check salt and check cell lights came on. Is this normal? Also some of the numbers on my LED screen isn’t clear. Some of the - - are dim. Was this a refurbished unit I was sent?
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A  Answered on 9/27/2019 by InyoPools Product Specialist Lennox H.

Hi, Alton. Have the pool water tested to determine the actual salt level of the pool and compare it to the system.
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?     Asked on 6/14/2020by h kemp Mauldin

check cell light is flashing what to do
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A  Answered on 6/19/2020 by InyoPools Product Specialist Hector F.

The flashing check salt/ inspect cell light is a periodic reminder to inspect the cell, clean if necessary, and test your salt level. Once completed, when the system is running, hold down the black diagnostics button to the side of the LCD screen for approximately 5 seconds and it should clear the flashing light. 
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?     Asked on 6/15/2020by howard nathanson

I am opening may pool and have the pureline system Does it matter which direction the water flows throw the T cell?
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A  Answered on 6/15/2020 by InyoPools Product Specialist Lennox H.

Hi, Howard. The T-Cell can be installed so that water can flow through either direction. 
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?     Asked on 6/25/2021by ralpbh

Need a new cell
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A  Answered on 6/25/2021 by InyoPools Product Specialist Robert M.

The replacement cell is part number PL7710.
 Reply