If you have a pre 2011 Compupool Salt Chlorine Generator System and it is displaying odd error messages, check to see if the cord head that plugs into the cell is lose. Over time the power sockets in the cord head may corrode and melt and start to push away from the cell. A lose head causes bad contacts which generates more heat and intermittent power. This guide shows how to clean the cord head and make it fit snugly to the cell.
Christie Posted: 5/30/2017
I am having an issue with my compu pool read out saying Not Geniune - call dealer when we started it up this year. We have gone through the info provided in your problem solving area. The dealer is no longer in USA but I have sent them a message. Not sure what else to try.Reply
InyoPools Product Specialist Dennis R. Posted: 9/2/2016
Jb - Check to make sure the leads going into the cell cord head are tight. You may want to crimp the female ends of the connections slightly to make sure they are tight. If the cord head is melted, you may have to replace the cord head. See our guide on "How To Replace the Compupool Salt Chlorine Generator Cell Cable". Otherwise, the power PCB may be failing. Check with Compupool at 888-989-7258 before you invest in a new PCB.Reply
Jb Posted: 8/31/2016
I got a compupool salt generator 36 , I replaced cell this year and after about a week it started tripping reset switch every couple days know today I check it and went to reset and it would not reset I could hold the reset button in and it would act as if it's was going to work polarity light would come on but could not tell the cell was working never seen any foaming in cell . Any idea what this could be , if you don't hold reset in it just goes right back off thanksReply