Does this cleaner climb the sides of the pool?
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This cleaner is not designed to climb walls. That rule goes for most, if not all above ground pool cleaners.
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What do i put my sand filter on? backwash or filter when using this product.
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The Hayward Aquabug 500 would require your pool be in filter when want it to clean. If you put it on backwash it will let the water out of your pool and if left unattended could drain the pool.
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Does the Hayward Aquabug have to be taken out of pool every day or when not in use?
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Bob, It is recommended that the pool cleaner is removed when it is not in use.
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How long will it take to completely clean a 28' round pool?
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Tom, The length of time it will take to clean greatly depends on how dirty the pool is and the strength of the pump and filter. I would say on relatively clean pool , 2-6 hours.
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Does this work with a salt water pool?
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The Hayward Aquabug can be used in an Above Ground salt water pool.
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What would cause product to not move by itself?
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Malinda, The Hayward Aquabug MODEL#500 could have several issues that cause it not to move by itself. I would begin with checking the filter to see if it is dirty and not allowing enough suction. I would then take the unit out of the water and check the moving parts such as the "A-Frame" and "turbine" to ensure that it is working properly. Then I would check your hoses to make sure you don't have any leaks.
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I hve an aqua bug and three of the spindles and their center piece are we missing on the bottom. Are these parts replacable.
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Hi, All parts on the Hayward Aquabug are replaceable, you can find the complete part list via the Hayward / Arneson Cleaners Aquabug Parts List.
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What is difference between mods 500, 700,and 900
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Jim, The only difference is the head of the cleaner. The internal "guts" are the same.
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Can the aqua bug be used in an in ground pool?
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Hi Jenny, The Aquabug cleaner is not recommended for in-ground pools.
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can this be used in the coleman-intex above ground pools also.
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Hi Kelli, This unit would not be suitable for use in an Coleman-Intex above ground pool.
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Can this be used on Intex pools?
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Hi Cathy, This unit is not recommended to be used with Intex Pools.
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Will this work with a intex 2500gph sand filter and pump
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Hi, This cleaner will not be able to work with an Intex 2500gph sand filter and pump.
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How many gph pump will you need to run this vacuum
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You, A flow rate of 32 GPM is required, but also have a filtration system that can produce enough suction to operate this cleaner.
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After reading that you can use the Aqua Bug in a salt pool, will it rust or corrode if doing so?
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Hi Shawn, No the AquaBug would not rust or corrode in a salt pool. Salt pools are maintained at a low salt level of 3,000 PPM vs. Ocean water which is roughly 50,000 PPM of salt, so in our experience we have never had an AquaBug rust in a salt pool. Also roughly 95% of the components on the cleaner are plastic.
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Do you have any internal gears for the Hayward 500 Y ?
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Hi Roberto,Here's the parts diagram for that cleaner so you can identify the parts that you're needing to replace. If you need further assistance don't hesitate to email back.
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what size motor does this require
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A motor with a minimum flow rate of 32 GPM is required, but also have a filtration system that can produce enough suction to operate this cleaner.
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why cant we use a aquabug in a intex pool?
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Hi, This cleaner can damage the liner of an Intex pool, I would recommend the WaterTech Pool Blaster battery cleaner.
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bug goes in small circles and will not cover pool, I put on new feet and new rollers inside and cleaned filters .Still no good
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I have a Zodiak 24' AGPool and a 1 1/2 HP motor with 150 SF pleaded filter.....do I use full vacuum or should I reduce it with your fitting designed for this ? I am using an Aquabug 500....WHY must I remove it from the pool ? I have it set for 5 hours twice a day...I dont ever take it out and they last 2 years MAX,,,is that why the short life ?....Thank You...
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Hi, William. The unit will come with a suction meter to make sure you set the correct amount of suction. Removing the unit from the pool will prolong the life of the cleaner.
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Where do order parts from? I missing the part on the bottom that flaps (it just snaps on) it wiggles when it is in motion.
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Hi. You can order parts using the Hayward / Arneson Cleaners Aquabug parts page. You may have to replace the Lower Body - AXV030ALG if the hole that the Flaps snap into has widened.
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Our bug has been rolling on its side during operation. What would cause this to happen?? Also it seems at times he is moving too fast...
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I would also check out our Guide on Pool Water Low Flow there are some good troubleshooting tips in that guide.
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Poor water flow. Check pump basket clean it out.
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On the Hayward critter, diver, lady bug and whale what is the difference beteen the heads
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Hi Lori, The only difference is the character on the head of the cleaner. The performance and internal mechanical parts are all the same.
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I bought an aquabug at a yard sale the seller told me it worked, it does have a suck up trash but it doesn't move, this is the first time I've ever tried something like this, is it supposed to move on its own? Does it take batteries to cause it to move?
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Hi, Stacey. This unit works off the suction created through the skimmer. It will move by itself once it has the proper amount of suction.
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Am I able to use my existing pool cleaner hoses with this unit?
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Hi, Tanya. You can use your existing pool cleaner hose with this cleaner if they are compatible.
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Is this cleaner OK to use in an In-Ground 21,000 gallon pool with lots of leaves?
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How can you tell if the feet on your aqua bug need replacing? They feel real sticky the shoes that I have on it.
Also, the throat seems real brittle and breaks in pieces when I try to remove it--would that cause it not to move when it is in the pool or is it mote of a problem with the shoes?
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Hello, If the feet are sticky, they will need to be replaced. It sounds like the throat will also need to be replaced. Here is a parts list.
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Hello. I need a set of wings (part V510-L) and shoes for an Aquabug 500. I've found that the parts for the newer model Aquabug are not all interchangeable. Do you have these parts in stock? Thank you.
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The orange kit AXV552ORP and the white kit is AXV552WHP. We only stock AXV552WHP. The orange kit is special order.
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Thank you for your quick response. I ordered the shoes. Do you know how I would special order part #AXV552ORP? If so, do you know the cost? Thank you.
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Hi Tami, thanks for the order! You can order the Special Order Orange Kit through this link here Hayward AquaBug Wing Kit Orange - AXV552ORP
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Wing kit should be part number AXV552WHP SHOES VINYL AXVO14FNP SHOES/FIBERGLASS AXVO14SP
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I have a Bestway 13'6" rectangular vinyl pool. Is the Aquabug suitable for this pool and its pump?
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Hello, Yes, this vacuum would be able to work with your pool.
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What is difference between aquabug 500 from w3500? I know price is more for 3500 model. What are differences? Thx for the help !!!!
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Hayward indicates that they are the same product the Aquabug 500 and the Hayward Automatic Swimming Pool Cleaner Aquabug - W3500 are the same cleaner.
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Where can I buy a new foot spring
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I am not 100% sure what you are referring to for a new foot spring, but here is a complete parts breakdown for the Aquabug 500...Hayward / Arneson Cleaners Aquabug Parts
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Where can I get a replacement hose? Can be one piece or sectional. Thanks.
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Good day, yes the replacement would be the Generic 4' Automatic Pool Vac Hose - White - 19-752
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